- Job Type: Full-time, long-term contractor - Workplace: Remote At HireHawk, we connect top global talent with high-performing U.S. companies. Our focus is on finding exceptional professionals who bring both expertise and drive to every role. We’re passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one. We are seeking an experienced Operations Manager to take full ownership of our operational infrastructure. This role is critical in enabling the founders to focus on scaling the brand by building and optimizing the systems that support growth. This is not a maintenance role. this is a build-from-scratch opportunity. You will design, implement, and refine processes across the entire supply chain and operational ecosystem. Responsibilities: - Take full ownership of end-to-end operations including suppliers, logistics, inventory, and compliance - Act as the primary point of contact for suppliers, 3PL partners, freight providers, and compliance stakeholders - Manage supplier relationships, including communication, payments, timelines, and capacity planning - Monitor production schedules and proactively address delays or risks - Track defect rates and collaborate with suppliers to improve quality control processes - Build and manage inventory tracking systems - Forecast demand and recommend reorder strategies with appropriate buffer planning - Optimize stock levels to balance availability and cost efficiency - Manage 3PL and freight relationships - Audit invoices and ensure cost accuracy - Coordinate inbound shipments and ensure smooth warehouse operations - Continuously identify opportunities to improve fulfillment efficiency - Coordinate packaging updates with internal and external design teams - Manage operational setup for new SKUs, including production, certifications, and packaging readiness - Track and manage product certifications and regulatory requirements - Maintain organized and up-to-date operational and legal documentation - Ensure compliance issues are proactively addressed - Build scalable SOPs for all repeatable processes - Establish systems that allow future team members to onboard seamlessly - Partner with Customer Service to identify recurring product issues - Feed insights back into supplier relationships and product improvements

- Job Type: Full-time, long-term contractor - Workplace: Remote At HireHawk, we connect top global talent with high-performing U.S. companies. Our focus is on finding exceptional professionals who bring both expertise and drive to every role. We’re passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one. We are seeking an experienced Operations Manager to take full ownership of our operational infrastructure. This role is critical in enabling the founders to focus on scaling the brand by building and optimizing the systems that support growth. This is not a maintenance role. this is a build-from-scratch opportunity. You will design, implement, and refine processes across the entire supply chain and operational ecosystem. Responsibilities: - Take full ownership of end-to-end operations including suppliers, logistics, inventory, and compliance - Act as the primary point of contact for suppliers, 3PL partners, freight providers, and compliance stakeholders - Manage supplier relationships, including communication, payments, timelines, and capacity planning - Monitor production schedules and proactively address delays or risks - Track defect rates and collaborate with suppliers to improve quality control processes - Build and manage inventory tracking systems - Forecast demand and recommend reorder strategies with appropriate buffer planning - Optimize stock levels to balance availability and cost efficiency - Manage 3PL and freight relationships - Audit invoices and ensure cost accuracy - Coordinate inbound shipments and ensure smooth warehouse operations - Continuously identify opportunities to improve fulfillment efficiency - Coordinate packaging updates with internal and external design teams - Manage operational setup for new SKUs, including production, certifications, and packaging readiness - Track and manage product certifications and regulatory requirements - Maintain organized and up-to-date operational and legal documentation - Ensure compliance issues are proactively addressed - Build scalable SOPs for all repeatable processes - Establish systems that allow future team members to onboard seamlessly - Partner with Customer Service to identify recurring product issues - Feed insights back into supplier relationships and product improvements

• Oversee the planning, execution, and support of clinical site management contracting activities performed by SCBAs • Recruit, manage and lead SCAs across their respective region • Ensure SCAs are adequately trained and support training needs • Ensure SCAs achieve expected quality compliance standards • Allocate study assignments and coordinate the activities of SCBAs • Ensure SCBAs meet expected study timelines and study objectives • Support SCBAs with resolution of significant legal, budget, or payment related issues • Perform periodic review of SCBA processes to ensure maximum efficiency without adversely affecting customer service • Identify opportunities to improve processes, efficiency, and team effectiveness • Encourage innovation and continuous learning within the team

• Survey Design & Configuration: Transform draft feasibility questionnaires into an electronic survey platform with clear, intuitive formatting. • Site & Investigator Readiness: Perform quality checks on potential investigators before survey deployment. • Survey Management & Execution: Lead survey launch activities and oversee ongoing monitoring. • Site Identification Strategy: Execute the agreed site‑identification strategy, including application of priority site designations. • Close‑Out Activities: Oversee survey closure, including final site notifications and completion of assigned wrap‑up tasks.