Role Description QISG is seeking a Scheduler with 5+ years of utility experience in Transmission & Distribution (T-Line) and Substation projects — required and must be clearly shown on the resume. This role builds and manages resource- and cost-loaded P6 schedules, performs critical path analysis, and partners with project teams to drive execution across EPC projects. Location: Columbus, OH office, with up to 40% domestic travel to project site Relocation Assistance: Available for qualified candidates relocating to Columbus Work Authorization: Visa sponsorship is not available for this role Qualifications - 5+ years of scheduling experience supporting utility transmission lines (T-Line) and substations – required - Advanced Primavera P6 expertise, including cost- and resource-loaded schedule development - Experience with Linear Scheduling, large-scale sitework, and long-lead equipment planning for utility projects - Familiarity with TILOS, Deltek Acumen Fuse/Risk, or similar schedule analysis tools - Proven ability to collaborate with engineering, permitting, procurement, construction, and commissioning teams - Strong communication and influencing skills, coordinating across multiple departments - Highly organized and self-motivated, able to manage multiple priorities in fast-paced environments - High school diploma required; Bachelor’s in Engineering, Construction Management, Business, or related field preferred Requirements - Develop and manage LSM and CPM Primavera P6 schedules for utility transmission, substation, and renewable projects - Build and maintain resource- and cost-loaded schedules aligned with baselines and execution strategies - Integrate inputs from engineering, procurement, construction, and commissioning teams - Perform critical path analysis, what-if scenarios, and productivity tracking - Identify schedule risks, evaluate sequencing, and recommend mitigation strategies - Produce earned value metrics, KPIs, and cash flow reports for project controls and executives - Support look-ahead planning, short-interval schedules, and continuous improvement - Maintain compliant schedule documentation per contract and company standards Benefits - Competitive base salary - Generous PTO & paid holidays to maintain work-life balance - 401(k) with a generous match to plan for your future - Comprehensive benefits – medical, dental, vision, and life insurance - Weekly pay for consistent, reliable compensation - Great mentoring & career growth opportunities – we invest in your development Company Description QISG leverages Quanta’s comprehensive resources to deliver collaborative solutions for our partners' energy infrastructure needs. We use in-house talent, expertise and resources to plan, design, engineer, manage, conduct maintenance on and construct projects. Our turnkey service capabilities provide our customers with efficiency, consistency, attention to detail and safe execution. The QISG team brings together Engineering, Safety, Quality, Material Procurement, QA/QC, Right-of-Way Acquisition, Scheduling, Environmental Planning, Permitting, Title and Land Management expertise that ensure outstanding results for our clients.

• Act as a trusted operational partner to Customer Technical Support leadership, translating strategy into scalable execution • Own and evolve the global Customer Support operating model, ensuring consistency and scalability across regions • Drive the rhythm of the business (weekly, monthly, quarterly) to proactively identify risks and optimize performance • Define and track KPIs and leading indicators to measure support health, productivity, and predictability • Own and enhance the end-to-end Technical Support Engineer (TSE) experience, improving workflows, tools, and processes • Reduce operational friction and increase time spent on high-value customer interactions • Drive cross-functional alignment with Renewals, Customer Success, Professional Services, Sales, Finance, and Systems teams • Lead change management initiatives to ensure adoption of new processes, tools, and operating models • Leverage data, analytics, and AI-driven capabilities to deliver insights, improve predictability, and enable automation • Partner with systems and analytics teams to build scalable reporting, workflows, and predictive models

• Conduct Comprehensive Onboarding Calls: Initiate and lead remote onboarding sessions with newly enrolled patients via phone or video conferencing. Clearly and concisely explain the purpose of remote patient monitoring and the benefits of using their assigned medical devices. • Device Setup and Usage Guidance: Provide step-by-step instructions on how to unpack, set up, and connect their medical devices (e.g., blood pressure cuffs, heart rate monitors) to the required platforms or applications. Address any initial technical challenges patients may encounter with patience and clarity. • Vital Readings Education: Educate patients on the significance of consistently monitoring their vital signs, explain what constitutes a normal range, and guide them on how to accurately interpret the readings provided by their devices. • Troubleshooting and Technical Support: Offer effective troubleshooting assistance for common device setup or usage issues. Escalate more complex technical problems to the appropriate internal support teams while ensuring the patient remains informed and supported. • Accurate Documentation: Meticulously document all patient interactions, including onboarding progress, questions asked, troubleshooting steps taken, and the patient's level of understanding in the Electronic Health Record (EHR) system. • Proactive Adherence Calls: Conduct follow-up adherence calls with patients at scheduled intervals to reinforce the importance of consistent monitoring and address any challenges they may be facing in adhering to their monitoring schedule. • Positive Team Contribution: Actively contribute to a collaborative, supportive, and positive work environment, sharing knowledge and best practices with colleagues. • Uphold Nsight Culture: Embody and promote Nsight Health's core values of positivity, patient-centricity, and innovation in all interactions. • Maintain compliance with company policies and applicable regulations. • Perform other duties as assigned.

• Serve as the primary contact for all payroll-related inquiries, offering thorough support through email, live chat, and video calls. • Provide advanced-level support, addressing complex issues and ensuring customer satisfaction is prioritized throughout their journey. • Partner effectively with teams across Customer Experience, Payroll Operations, Benefits, Tax, and Finance to ensure timely and accurate resolutions within strict service level agreements (SLAs). • Enhance the team's collective knowledge by creating and updating essential documentation and participating in shadowing sessions to foster collaboration and knowledge sharing. • Utilize outstanding problem-solving abilities to work seamlessly with various teams in resolving escalated customer issues promptly.