Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details PRIMARY DUTIES AND RESPONSIBILITIES: - The management of the assigned projects and/or cases. - Adherence to the general company processes - Telephone support: - Implementing call-centre programs including the provision of patient, healthcare professional and funding bodies with telephone support. Current assistance lines focus on: - funding and access issues, including private, public and special access programs; - compliance programs - Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers; - Implementing pharmaceutical and biotechnology related market research initiatives with physicians, patients, pharmacists or other allied health professionals; - All patient programs are based on casework methods and include a significant amount of out-bound calls. - Document each activity in program specific database. - Participate and attend on-going refresher training and in specialized training courses for specific products or programs as deemed appropriate by the manager. - Provide feedback regarding current protocols, database, processes, and inter-departmental relationships. - Clear communication to manager, pod, and program trained colleagues regarding the management of cases during foreseen absences. - With the managers, participate in the training process of new caseworkers, including but not limited to shadowing & call monitoring. - Responsible to report all Adverse Events to the assigned units/departments - The Caseworker will also be assigned other duties and tasks as required from time to time EXPERIENCE AND EDUCATIONAL REQUIREMENTS: - Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate's degree program or equivalent combination of experience and education. - A minimum of one (1) year experience in customer service - Bilingual (French/ English) an asset - Ability to multitask - Attention to detail - Strong Problem solving skills - Experience in the medical and pharmaceutical field is an asset. - Working knowledge of Word, Excel and Outlook MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS: - Advanced knowledge of pharmaceutical distribution industry - Working knowledge of automated warehouse operating system - Strong business and financial acumen - Strong analytical and mathematical skills - Ability to communicate effectively both orally and in writing - Effective interpersonal and leadership skills - Effective organizational skills; attention to detail - Ability to consistently meet deadlines - Excellent problem-solving skills; ability to resolve issues effectively and efficiently - Excellent presentation skills - Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs The successful candidate may have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. Full time . Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Accessibility Policy AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment. Salary Range* $41,800 CAD - 64,350 CAD This posting is intended to fill an existing vacancy for our Caseworker role. Affiliated Companies: Affiliated Companies: Innomar Strategies

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Join Us as a Clinical Trial Coordinator – Make an Impact at the Forefront of Innovation We have successfully supported the top 50 pharmaceutical companies and more than 750 biotechs, spanning 2,700 clinical trials across 100+ countries in the last 5 years. As part of our global team, you’ll have the opportunity to provide administrative and technical support to the Project Team. As a Clinical Trial Coord, you'll support audit readiness by ensuring files are reviewed according to the schedule detailed in the organization's SOP and department guidance document. You will provide administrative support for site activation activities and aid in the development of the critical path for site activation within assigned projects to support rapid site activations. Representing CRG personnel, you may utilize local knowledge, organization systems, external site lists, and sponsor directives to develop and review site lists that are suitable for the strategic needs of feasibility activities and to provide local input into the site tiering process. Additionally, you may act as a buddy during the onboarding phase and provide training to new staff as needed. What You’ll Do: • Coordinates, oversees and completes functions on assigned trial(s) activities as detailed on the task matrix. • Performs Country and Investigator file reviews as assigned, and documents findings in appropriate system(s). • Ensures allocated tasks are performed on time, within budget and to a high-quality standard. Proactively communicates any risks to project leads. • Provides system support (i.e., Activate & eTMF) and ensures system databases are always current. • Performs administrative tasks on assigned trials, including, but not limited to, timely processing of documents sent to Client (e)TMF as assigned, performing (e)TMF reviews, distributing mass mailings and communications as needed, providing documents and reports to internal team members. • Analyzes and reconciles study metrics and findings reports. Assists with clarification and resolution of findings related to site documentation. • Assists with coordination, compilation and distribution of Investigator Site File (ISF) and Pharmacy binder materials and non-clinical study supplies to sites. • Assists with study-specific translation materials and translation QC upon request. • Maintains knowledge of and understands SOPs, client SOPs/directives, and current regulatory guidelines as applicable to services provided. • May support scheduling of client and/or internal meetings. • May review and track of local regulatory documents. • May provide system support (i.e., Activate & eTMF). May support RBM activities. • May support the maintenance of study specific documentation and systems, including, but not limited to, study team lists, tracking of project specific training requirements, system access management and tracking of project level activity plans in appropriate system(s). • Transmits documents to client and centralized IRB/IEC. • Maintains vendor trackers. • Supports start-up team in Regulatory submissions. • Works directly with sites to obtain documents related to site selection. • Assists the project team with the preparation of regulatory compliance review packages. • Provides support as needed to coordinate with internal departments, ensuring site start-up activities within the site activation critical path are aligned. • May complete the ‘Site Interest Plan’ in CTMS and collection and delivery of associated documents from investigators and site personnel. • Documents in real time all communication, attempts an follow up associated with site contact and survey responses. • Supports the review of survey data to ensure responses are logical, complete and reflective of the question asked. • Works in collaboration with teammates to achieve targeted deadlines for assigned projects. Communicate with the team and appropriate clinical personnel regarding site issues and risks. • Ensures an efficient, effective plan is in place for site contact and follow up. Ensure compliance with the plan and escalate concerns/non-compliance to management. • May act as the local expert regarding site capacity and experience. Work with key local personnel to gather knowledge base and recommend additional sites. Harness this knowledge base when performing local tiering of sites. • Liaises with Global Investigator Services to resolve investigator queries in real time and maintain ‘accounts and contact’ information. • Contributes to the development and roll-out of global strategic feasibility processes and best practices. • Trains new personnel in processes and systems. • Utilizes local knowledge to contribute to the identification and development of new sites. Education and Experience Requirements: • High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification. • Bachelor's degree preferred. • Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 1 year). In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Knowledge, Skills and Abilities: • Ability to work in a team or independently as required • Good organizational skills and strong attention to detail, with proven ability to handle multiple tasks efficiently and effectively • Demonstrated ability to effectively analyze project-specific data/systems to ensure accuracy and efficiency • Strong customer focus • Flexibility to reprioritize workload to meet changing project timelines • Demonstrated ability to attain and maintain a good working knowledge of applicable Country Regulations, ICH Good Clinical Practices, and organization/Client SOPs and WPDs for all non-clinical/clinical aspects of project implementation, execution and closeout • Good English language and grammar skills and proficient local language skills as needed • Good computer skills, proficient in MS Office (Word, Excel, and PowerPoint) and ability to obtain knowledge and master all clinical trial database systems • Ability to successfully complete the organizations clinical training program • Self-motivated, positive attitude and good interpersonal skills • Effective oral and written communication skills • Good interpersonal skills • Essential judgment and decision-making skills • Capable of accurately following project work instructions • Good negotiation skills • Independent thinker • Ability to manage risk and perform risk escalation appropriately Working Conditions and Environment: • Work is performed in an office/ laboratory/clinical/ and/or home office environment with exposure to electrical office equipment. • Occasional drives to site locations. Potential Occasional travel required.

POSITION: Rheumatologist Reports to: CMO Location: Varies Summary: TCC is seeking an experienced, hardworking rheumatologist to join our team. In this position, you will play a key role in diagnosing and treating arthritis and other diseases of the joints, muscles, and bones. You will take a lead in the evaluation, diagnosis, and treatment of rheumatologic conditions that impact our patients. DUTIES AND RESPONSIBILITIES: - Evaluate, diagnose, and treat arthritis, autoimmune diseases, pain disorders affecting joints, and osteoporosis using evidence-based guidelines. - Order and evaluate laboratory and imaging findings, and communicate those finding, along with any treatment recommendations, to the patients in a timely and clear format. - Prescribe appropriate medications to relieve symptoms and discomfort - Conduct all appointments for evaluation using telehealth technology. - Maintain current knowledge-base and appropriate licensure. - Perform miscellaneous job-related duties as assigned. - Carry out other duties as assigned by TCC Requirements and Qualifications: - Licensed to work in the state of New York as a Medical Doctor - Board Certification - Knowledge of current principles, methods, and procedures for the delivery of medical evaluation, diagnosis and treatment in area of expertise - Minimum 1 year experience in Rheumatology - Legal authorization to work in the United States - The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.

Key Responsibilities -Supervise and schedule MT1 and MT2 technicians to support multiple sites -Ensure preventative maintenance plans are executed on time and to standard -Perform field audits and quality checks to verify work quality -Prioritize repair requests based on operational impact and safety considerations -Support new site openings and oversee equipment installation quality -Manage parts inventory and budget for the market -Provide coaching, performance feedback, and technical guidance -Serve as the escalation point for sites experiencing extended downtime Qualifications -3–5 years of maintenance experience, ideally in car wash or related industries -Previous leadership or team lead experience preferred -Strong planning, scheduling, and execution abilities -Valid driver’s license; ability to travel frequently within market Success Factors / Competencies -Leadership and team development -Strong communication -Critical thinking and prioritization -Ownership and accountability for market performanceIf you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.