Platform Quality Assurance Specialist We are seeking a talented and detail-oriented Quality Assurance Specialist to join our QA team as an embedded member of our Platform engineering team. You will work alongside our QA, Development, Product Development, and Support teams to ensure that our platform-level services and infrastructure meet the highest standards for quality before release to customers. These services underpin all our software applications. You will help create test plans, coordinate testing of new platform features and services, and serve as the dedicated QA presence within the Platform team. A successful Platform QA Specialist will have a strong understanding of writing and reviewing user stories and feature requests to appropriately verify and create future test scenarios for regression and automated testing. Candidates should show excellent interpersonal skills for communication across teams made up of both technical and non-technical individuals. You should be detail-oriented, have strong time management skills, and be a hands-on and motivated learner who enjoys keeping up to date with the latest testing strategies. In this role, you will not focus on a single suite of applications. Instead, you'll be embedded with the Platform team, testing and supporting the platform that powers all our applications. You'll stay connected to the broader QA organization while bringing dedicated quality focus to the Platform team's initiatives. Prior experience in manual or automated testing or completion of a related quality assurance certification (CSTE, CAST, CTFL, etc.) is preferred but is not required for this position. As part of our company-wide focus on expanding the responsible use of AI technologies, we are looking for someone who is excited to explore and adopt modern AI-assisted testing and productivity tools. Prior experience with these tools is a plus. If you are looking for a challenging and rewarding opportunity to utilize your skills, we would love to hear from you! Key Responsibilities: - Test platform infrastructure including APIs, authentication and identity services, configuration management systems, and data lifecycle processes, coordinating with developers to validate integrations, error handling, and expected behaviors. - Build test plans and execute testing for strategic platform initiatives that span the full product portfolio, including efforts in cloud and mobile readiness, security infrastructure, and service architecture. - Explore and adopt existing and emerging AI technologies to assist in testing capabilities and other team tasks. - Validate integrations, security configurations, and data integrity across platform services, ensuring reliable behavior and proper customer-facing outcomes. - Attend Platform scrum ceremonies, participate in sprint planning and effort estimation, and advocate for quality considerations early in the development cycle. - Contribute to exploratory and manual regression testing, test strategy planning, and test execution for all Platform team deliverables. - Build and maintain test plans, test cases, and regression suites specific to platform services and features. - Report and track defects and test failures, working closely with QA and application developers to ensure timely resolution. - Help update and maintain test data for automated and manual tests. - Collaborate with cross-functional teams to understand requirements, meet customer expectations, and participate in Agile methodologies. - Coordinate with developers to test technically complex areas such as API integrations, authentication flows, and data migration processes. - Participate in and provide documentation for test plans, cases, and scripts. - Work with the development team and stakeholders to define automated test strategies for new and existing platform features. Qualifications: - Proficiency in manual testing techniques and methodologies - A willingness to learn and develop a working understanding of platform-level concepts such as APIs, authentication protocols, feature management, and cloud infrastructure - Ability to write and execute test cases, test plans, and test scripts - Familiarity with various testing and project tracking tools including Jira, Shortcut, Trello, etc. - Experience testing SaaS applications, including testing considerations for API integrations, third-party services, and performance - Understanding of Agile software development methodologies and the ability to adapt to changing requirements and priorities - Excellent communication skills, both written and verbal, with an ability to convey complex concepts to both technical and non-technical team members - Must have strong problem-solving and decision-making skills - Strong analytical skills with the ability to think critically and provide detailed analysis of software issues - Attention to detail and thoroughness in documentation - Proactive attitude toward staying updated on industry trends, tools, and best practices - Experience with AI technologies related to testing methodologies is a plus Benefits: At BS&A, we love our team members and offer a highly competitive compensation and benefit package. Our benefit package includes: - Competitive pay - Health Insurance - BCBS of Michigan - Employer-paid premium - Health Savings Plan - Employer contributes 75% - Dental Insurance - Employer-paid premium - Vision Insurance - Employer-paid premium - Retirement - 401(k) - Employer-paid - Retirement - 401(k) - Employer matches 50% of team member contribution - Paid Parental Leave - Disability Insurance - Employer-paid premium - Life Insurance - Employer-paid premium - Generous PTO and Holiday Time - Remote Options - Company-sponsored events BS&A Software uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires. BS&A Software provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. BS&A Software complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you need accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to joinourteam@bsasoftware.com.

• Own and evolve our Azure Landing Zone architecture, implemented via the Azure Cloud Adoption Framework (CAF) Enterprise Scale module in Terraform. • Manage and extend our Bicep-based infrastructure-as-code across application services (Azure Functions, App Services, APIM, Service Bus, Durable Functions, Blob Storage, Key Vault, and more). • Maintain and improve Azure governance, including custom Azure Policy definitions, RBAC, and management group configuration. • Ensure all infrastructure deployments meet our mandatory tagging, naming conventions, and region-lock policies. • Own our Azure DevOps pipeline estate — we have 33+ YAML pipeline definitions covering builds, releases, and acceptance tests across a large .NET monorepo and the newer Registry Hub. • Maintain and improve our self-hosted build agent infrastructure (VMSS-based pools) and Azure Container Registry integrations. • Work with developers to design and improve pipeline templates, reduce build times, and make deployments safer and more repeatable. • Manage our Kubernetes cluster (4 physical nodes), which orchestrates Docker containers running our web scraping infrastructure. • Maintain and improve container deployments, image builds, and the Azure Container Registry. • Ensure the scraping platform (fed via Azure Service Bus queues) is reliable and observable. • Manage secrets and access through Azure Key Vault, enforcing RBAC-based access models. • Maintain Azure Entra ID configurations, service principals, and managed identities. • Respond to policy compliance findings and drive remediation across the estate. • Maintain and improve our monitoring stack: Azure Application Insights, Azure Monitor alerting, and Grafana dashboards. • Document infrastructure decisions, runbooks, and architecture changes in Confluence.

• Lead the architecture and evolution of core platform systems. Define and drive the technical direction of our container orchestration, cloud infrastructure, and CI/CD platforms to meet the long-term needs of the business • Own cross-team technical strategy. Identify high-leverage investments, align stakeholders, and execute on initiatives that span multiple teams and products • Build and evolve shared platform abstractions. Create scalable, well-designed interfaces and tooling that enable product teams to move faster • Drive improvements to engineering processes. Lead the definition and rollout of practices that improve reliability, efficiency, and scalability (e.g., deployment strategies, incident response, architecture reviews) • Shape and prioritize technical investments. Define and advocate for infrastructure and technical debt initiatives across teams, aligning them with product and architectural goals • Debug and resolve complex production issues. Provide leadership during incidents and tackle the most challenging problems across the full infrastructure stack • Mentor and influence engineers across the organization. Raise the bar for technical decision-making, design quality, and operational excellence

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere. Who we are: ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services. At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer: - Multiple medical plans including a high deductible, low cost health plan - Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance - Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance - Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation - Employee Stock Purchase Program with additional opportunities to earn stock in the Company - Retirement planning through the Company’s 401(k) About the Role ACV Auctions is seeking a highly strategic, experienced, and transformative Vice President of Platform Engineering. In this critical leadership role, you will be the driving force behind our platform’s evolution, responsible for crafting and executing a comprehensive, multi-year technology vision. We are looking for a seasoned leader who thrives in a large, and growing organization. You must have experience operating at the Senior Leadership level and managing a multi-layered global organization (Directors who manage Managers and Individual Contributors). The ideal candidate would have experience and expertise in seamlessly collaborating across all areas of the organization, including peer VPs to align engineering initiatives with broader business objectives. Core Responsibilities Span of Control This role will have direct oversight and full accountability for four critical engineering pillars: - Infrastructure & Reliability: Lead our infrastructure, cloud operations, and Site Reliability Engineering (SRE) strategy and teams to ensure scalable, fault tolerant, highly available systems. - Core Platform: Oversee the teams building and maintaining core foundational services, including our search services (built on Elasticsearch), identity management, and core frameworks. - Quality Engineering: Drive the strategy for comprehensive quality assurance, automated testing frameworks, and overall software quality standards. - Developer Experience: Empower our product engineering teams by leading DevOps, optimizing CI/CD pipelines, integrating AI-driven developer tools, and championing overall developer enablement. Strategic Leadership & Organizational Management - Multi-Year Vision: Own, author, and drive a multi-year technology roadmap for the platform that supports ACV’s scaling business needs. - Leadership Collaboration: Partner closely with the Executive Team, Senior Leadership and cross-functional leaders to ensure platform capabilities align with product roadmaps and company goals. - Multi-Tiered Management: Lead, mentor, and scale a large organization of engineers, managing through your team (including Directors and Senior Engineering Managers) to foster a high-performance culture. Driving Operational Discipline & Excellence - Establish Frameworks: Introduce and enforce proven operational program frameworks to drive improvement of multiple engineering disciplines across the organization. - Cloud & Cost Management: Take aggressive ownership of our cloud footprint, implementing strict cost management, forecasting, and optimization practices. - Standards & Observability: Define and enforce rigorous engineering standards. Implement robust observability and monitoring solutions to ensure system health and rapid incident resolution. - Security & Reliability: Champion a security-first and reliability-first mindset, closing existing gaps and building resilient architectures. - Cultivate Ownership: Drive a culture of extreme ownership and accountability across the organization including at the IC level, ensuring teams take pride in and responsibility for the services they build and operate. - Perform additional duties as assigned. Qualifications - Leadership Experience: 15+ years of progressive engineering leadership experience, with proven tenure operating at the VP/Senior Leadership level in a large, global organization. You must have experience managing multi-layered teams (managing Directors/Senior Managers). - AI-First Transformation Leader: Proven track record of architecting and executing an AI-first engineering strategy. Demonstrated success in embedding AI/ML capabilities into core platform services, automating complex infrastructure operations, and championing the adoption of generative AI tools to exponentially accelerate developer velocity and overall engineering output. - Transformational Track Record: Proven experience in successfully implementing frameworks to mature cloud management, cost controls, reliability, and security. - Technical Depth: Deep understanding of modern infrastructure, cloud-native architectures, and related principles. - Innovation Mindset: Forward-thinking perspective on Developer Experience, including the integration of AI tools and modern enablement strategies to accelerate engineering velocity. - Organizational Navigation: Demonstrated collaborative savviness and emotional intelligence to effectively influence, negotiate, and drive consensus among peer VPs and senior executives. #LI-SL1 Our Values Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know. For information on our collection and use of your personal information, please see our Privacy Notice. No immigration or work visa sponsorship provided for this position. Compensation: The compensation range for this position is listed in the "Job Details" section at the bottom of this posting. Please note that final compensation will be determined based upon the applicant's relevant experience, skill set, location, business needs, market demands, and other factors as permitted by law.