All about us You likely know us as an insurance company, but that’s just a portion of what we do! Hundreds of thousands of North Dakotans trust us to provide them with personalized service and unmatched access to care. It’s a mission we take seriously. We also work with entities throughout the state to challenge the cost and complexity of health care in North Dakota. This uncompromising goal requires caring, innovative people who are ready and willing to help create a new level of health and well-being in North Dakota and beyond! Our Strategic Affiliation with Cambia In 2026, BCBSND and Cambia Health Solutions formed a strategic affiliation to enhance access to simpler, more affordable health care while keeping a strong local focus. The affiliation was approved by North Dakota regulators and became effective Feb. 1, 2026. Under this affiliation, BCBSND employees became Cambia employees while continuing to serve the BCBSND market. Day‑to‑day work and hiring continue as usual. Work environment This role is open to a remote, hybrid, or in-office working schedule. We empower our employees to find a work style that is best for them. Learn more at Life at Blue | BCBSND. The start date for this position is June 8, 2026, and will be working Monday - Friday from 9:00 - 5:30 pm Central Time Zone. Training will take place Monday – Friday from 8:00 am – 4:30 pm Central Time Zone for approximately the first 10 weeks. Pay information - The estimated starting pay range for this role is $17.00 - $20.00/hour. Offers to top candidates are based on various factors such as previous experience, qualifications and internal equity. - Opportunities for continued salary growth through performance-based incentive programs. - Pay Level: 015 - FLSA Category: Nonexempt- Hourly At BCBSND, we’re committed to providing fair and equitable compensation. While the posted salary range reflects the full compensation range for this role, offers typically fall at or below the midpoint, and in alignment with internal equity and role expectations. Individual offers are based upon candidates’ unique experience, education, and skillsets. The top of the range reflects the ceiling for this role and is only used for offers in exceptionally rare cases. We do not extend offers above the posted maximum. A day in the life The Associate Customer Advocate is responsible for assisting and educating members, providers, or customers on products and plans. This position researches, analyzes, and resolves all inquiries, promoting a favorable image of the Company by demonstrating shared business values to all who contact. In addition, this position will foster and preserve reputable relationships with all members, providers, or customers by providing accurate and timely information in response to all inquiries. Associate Customer Advocates work in a structured, fast-paced call center environment. They have a supportive team of trainers and leaders to guide them through a phased training and ensure they develop the skills to succeed in the health insurance industry. - Provides assistance, service, and education to members, providers, or customers through various channels including telephone, internet, and written inquiries. - Ensures accuracy and timeliness in responding to inquiries. - Processes and resolves customer issues with varying complexities. - Documents interactions and correspondence with members or providers in a clear and concise manner and ensures they are tracked appropriately so they are easily accessible. - Applies intermediate computer-based skills to navigate multiple systems and internal resources to address inquiries and gather plan details for members or providers while maintaining timeliness standards and inventory levels. - Maintains base knowledge of insurance terms and practices along with various company offered products. - Address and resolve a range of issues, from routine to moderately complex, using established procedures and sound judgment. - Demonstrate the ability to independently manage common problems while recognizing when to seek guidance more complex or unfamiliar situations. - Maintain awareness of available resources and support channels to ensure timely and effective issue resolution. What you need to succeed - A High School Diploma or GED with 1 year of experience in customer service or related experience is required. Experience in hospitality, healthcare, or an office-based setting is highly preferred. - A private work-space and fast-paced internet with a hard-wired internet connection. - Strong communication skills both verbally and written. - Technology savvy with the ability to navigate multiple computer programs and application systems. - Willingness to learn new skills. Equivalent combination of education, experience or training determined to be acceptable by Human Resources may be substituted, unless regulated by contract or program standards Benefits - Affordable medical, dental and vision coverage accepted throughout the United States - Employer funded Lifestyle Spending Accounts and Health Savings Accounts. Voluntary employee contributions to Health Savings Accounts and Flexible Spending Accounts - Employer-paid life and disability insurance - 401(k) retirement plan with company match and immediate vesting - Paid holidays, paid time off (PTO), PTO donation program, and paid parental leave - Voluntary benefits including Accident, Hospital Indemnity, Critical Illness, Term/Whole Life, Cancer Care Insurance, and more. Additional company perks - Robust mental health offerings including an Employee Assistance Program, Learn to Live, meQ. - Comprehensive learning and development opportunities and an Educational Assistance Program. - 16 hours of paid volunteer time with a $200 donation to a charity of your choice upon completion of all volunteer hours. - Employee recognition, community initiative events and yearly company outings. - Workplace flexibility offering different options for working arrangements and the freedom to make time for important commitments. - Opportunities to connect through employee committees. Equal opportunity employment Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individual with Disabilities, as well as Sexual Orientation or Gender Identity. For questions, please email careers@bcbsnd.com. Application Deadline: This posting is scheduled to close on 4/20/2026 at 8:00 a.m. (CT). However, it may be closed earlier if a high volume of qualified applications is received. We encourage interested candidates to apply promptly. This position is not eligible for employment-based visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and for the entire duration of employment without the need for sponsorship.

Role Description Reporting to the Head of Talent & Employee Success, The Employee Experience Coordinator supports company-wide efforts to build and maintain a great company culture and a magnetic workplace. You will help organize and execute activities, communications, and programs that improve and enhance the entire employee lifecycle including but not limited to talent attraction and talent acquisition, on-boarding, and employee engagement. Key Responsibilities - Talent Branding & Communications: Partners extensively with HR leaders and Communications team to create employee voice-related content and communicate internally and externally as needed. - Culture & Engagement: Helps or leads the planning and execution of employee engagement related programs, activities, or events (online and/or in person). - Cross-functional Collaboration: Partner with HR leaders and team members to align culture and engagement efforts with business goals. - Employee Support & Experience: Functions as an employee advocate, a champion of people and culture. - Administration & Operations: Supports or manages scheduling, tracking, communications for strategies and programs such as Employee Referrals, Campus Recruiting, and Engagement. - Data & Analytics: Has a strong foundation or affinity for numbers and has the ability to spot trends in data. Qualifications - 1–3 years of experience in Communications, Marketing, or HR - Strong communication, organization, and interpersonal skills - Experience and understanding of online and in-person communications tactics and campaigns - Strong administrative foundation (Word, Excel, PPT, etc.) - Ability to manage multiple projects in a fast-paced environment - Creativity and enthusiasm for building community and culture - A strong foundation or affinity for numbers and has the ability to spot trends in data. Benefits - 401(k) retirement benefit program - Medical - Dental care - Disability insurance - Employee assistance program - Extended health care - Life insurance - Paid time off - Vision care

Title: Bilingual Customer care Specialist Location: Morristown Tennessee US Per Diem, Temporary Location: Remote Pay: 16.00/hr Temp to hire About Our Company: Assurant is committed to delivering exceptional service and support to our clients. We believe in creating a positive and inclusive workplace where every team member can thrive. Role Overview: We are seeking a dedicated and professional Customer Service Representative who is fully bilingual in English and Spanish. The ideal candidate will provide outstanding support to our diverse customer base, ensuring clear communication and high satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, and chat in both English and Spanish - Resolve issues efficiently and professionally - Document all interactions and maintain accurate records - Support our team with additional tasks as needed Qualifications: - Must be fluent in both English and Spanish (spoken and written) - Previous customer service experience preferred - Strong communication and interpersonal skills - Comfortable working with technology and learning new systems - Ability to work independently and as part of a team Benefits - Competitive salary - Comprehensive training - Opportunities for advancement - Inclusive and supportive work environment

• Deliver excellent experiences for top sellers via phone and email, acting as a single point of contact. • Resolve seller challenges by researching issues, identifying solutions, and ensuring timely follow-up. • Collaborate with peers to address complex issues, applying judgment when handling non-standard situations. • Coach sellers on marketplace policies to support the best possible outcomes. • Identify patterns in customer issues and recommend improvements to enhance the seller experience. • Maintain accurate records using internal systems while prioritising customer needs and acting as their advocate.