Hamilton logo
Hamilton

Hamilton (NYSE: HG) underwrites specialty insurance and reinsurance risks on a global basis through its wholly owned subsidiaries. Its three underwriting platforms: Hamilton Global Specialty, Hamilton Select and Hamilton Re, each with dedicated and experienced leadership, provide access to diversified and profitable business around the world. This role is within Hamilton Select, US Excess & Surplus (E&S) Lines business. Hamilton Select distributes E&S products exclusively through wholesale brokers. Our underwriters leverage advanced technology and deep expertise to deliver fast, frictionless service to our trading partners with a clear focus on SME and Lower Middle Market risks. Headquartered in Bermuda, Hamilton has over 600 employees with key underwriting operations in London, Bermuda, the US and Dublin. We work collaboratively, we share a passion for the service and results we deliver, and we know that what we do each day is meaningful – to our customers and our business. We believe we are ‘In good company.’ with everyone we interact with.

Claims Specialist

Claims SpecialistClaims SpecialistFull TimeRemoteMid LevelTeam 501-1,000

Location

Virginia

Posted

58 days ago

Salary

0

Seniority

Mid Level

Professional License

Job Description

Claims Specialist

Hamilton

We’re looking for a Claims Specialist, Hamilton Select. Working remotely or based in Richmond, Virginia or the tri-state area and reporting to a Claims Manager, who is based in Richmond, you will be responsible for the direct handling of high exposure casualty and/or specialty claims along with assisting in the mentoring of future claims adjusters. This could be a hybrid working position based in Richmond, VA, or the tri-state area, but we will consider a remote US location for appropriately qualified candidates. Hamilton Select is our US excess and surplus lines insurer based in Richmond, Virginia underwriting hard-to-place accounts in the small and middle-market space through an appointed wholesale broker network. What you will do - Review claims and related systems and processes - Understand and analyze policy language and contracts - Provide coverage, liability, and damages analysis for claims and ensure timely reserving and appropriate legal and indemnity payments - Draft disclaimers and reservation of rights letters - Negotiate settlements, mitigate losses, and control expenses - Adhere to Claims Best Practices, Key Controls, and file handling requirements - Maintain a high level of communication with leadership and underwriting partners - Ensure appropriate reports are timely prepared and disseminated - Ensure successful implementation of key organization-wide initiatives and improvement strategies for claims and our business units - Present to management, mentor new staff and identify procedural improvements - Support other functional groups within the organization - Ensure compliance with internal corporate guidelines, processes and procedures - Other duties as required by management - Some travel, as required for trials & mediations, etc What you require for the role - Experience in casualty and/or specialty claims handling or related litigation with a career history of increasing responsibility - Experience handling claims in the Excess and Surplus market required - Experience handling claims in all of the following divisions is preferred: General and Excess Casualty, Life Sciences, Contractors, Products, Professional and Management Liability, Allied Medical and Medical Professionals - Experience working with complex coverage issues required - Multi-jurisdictional claims and litigation experience required - Adjuster license and or certifications desired but not required - Highly advanced knowledge of claim processes, policies, procedures, claim systems, regulation, coverage, liability, damage evaluation, and/or settlement with exposures in excess of $1M - Strong negotiating, analytical, written, and organizational skills - Mediation and arbitration experience preferred - Strong computer skills (Microsoft Office Suite, SharePoint, and in-house claims systems) - Ability to prioritize and manage deadlines - Ability to work both independently and collaboratively as part of a team - Excellent at establishing close working relationships with other departments, including underwriting, operations, finance, IT, actuarial and legal Conduct Standards - You must act with integrity - You must act with due skill, care and diligence - You must be open and cooperative with the FCA, the PRA and/or other relevant regulators - You must pay due regard to the interests of customers and treat them fairly - You must observe proper standards of market conduct - You must act to deliver good outcomes for retail customers What you can expect from us We offer a vibrant, entrepreneurial, and collaborative culture guided by our values: Be Smart, Be Sensible, Be Open and Be More. We know if we welcome and respect differences, we’ll attract and retain talent that brings a valuable diversity of perspectives and experience. We want all our colleagues to feel that they can bring their whole selves to work at Hamilton and know that they can be part of building a great company. Hamilton offers a competitive salary with an annual performance-based target bonus and a comprehensive benefits package, to include: - Hybrid working - Matching 401K plan - Medical, dental, vision, life, disability - Generous time off (including parental leave) - Continued support for professional development - Gym subsidy - My day (additional days leave for personal interests/wellness/charity work) In good company. Hamilton (NYSE: HG) underwrites specialty insurance and reinsurance risks on a global basis through its wholly owned subsidiaries. Its three underwriting platforms: Hamilton Global Specialty, Hamilton Select and Hamilton Re, each with dedicated and experienced leadership, provide access to diversified and profitable business around the world. Headquartered in Bermuda, Hamilton has over 600 employees with key underwriting operations in London, Bermuda, the US and Dublin. We work collaboratively, we share a passion for the service and results we deliver, and we know that what we do each day is meaningful – to our customers and our business. We believe we are ‘In good company.’ with everyone we interact with. Location United States (Remote) Department CLMS Employment Type Full-Time Minimum Experience Experienced Compensation USD

Related Categories

Related Job Pages

More Claims Specialist Jobs

Mercury Insurance logo

Property Claims Specialist

Mercury Insurance

Trusted by customers. Loved by team members. The smarter way to career.

Full TimeRemoteTeam 5,001-10,000Since 1962H1B Sponsor

Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2026! Position Summary: If you’re passionate about helping people restore their lives when the unexpected happens to their homes and providing the best customer experience, then our Mercury Insurance Property Claims team could be the place for you! Upon completion of the training program, ideal candidates will transition into a property claims Specialist adjusting position, performing virtual inspections, and/or collaborating with vendors, to estimate losses damaged by fire, water, weather, or other unexpected events. The Property Claims Specialist will apply knowledge of current Company policies, applicable regulatory standards, and procedures to investigate, evaluate and settle property claims involving loss or damage to personal property, potentially including related structural damages, in a timely and efficient manner as to prevent unnecessary expense to the Company and policyholders, and provide exceptional service to our customers. Geo-Salary Information An in-person interview may be required during the hiring process State specific pay scales for this role are as follows: $44,466 to $77,881 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $40,424 to $70,801 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $36,381 to $63,721 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: - Investigate and resolve Homeowners claims of minor to moderate complexity in a timely and efficient manner. - Investigates Homeowner personal property losses by obtaining relevant loss information from insureds, vendors, witnesses, and other interested parties, through the use of statements, policy reports, etc. - Ability to use imagery and advanced video technology to collaborate with onsite vendors and insureds to identify damage and write damage estimates from a virtual setting. - Compare facts gathered during the investigation against the policy to determine coverage of claim; extend or deny coverage as appropriate. - Establishes reserve amounts within prescribed settlement authority limit and negotiates settlement of claims; recommends claims which exceed personal authority limit to supervisor for approval. - Responsible for effectively and timely communicating with insureds and /or their representatives to resolve issues and ensure customer satisfaction. This includes timely response to phone calls, emails, texts, written communication, and adherence to Department of Insurance requirements. - Prioritizes own responsibilities and effectively manages claims workload to regularly monitor progress and expenses to properly resolve inventory to conclusion. - At times may direct, monitor, and review files handled by independent adjusters to conclusion. - Other functions may be assigned Qualifications Education: Preferred: • Bachelor’s degree preferred or equivalent combination of education and experience. • Ability to obtain state specific property claims licensing, as required. • Must successfully participate and complete formal property claims training program that may take place in person, virtually, or a combination of both. Experience: Minimum: • Experience in a related field: property claims experience, customer service environment, retail. • Are known for clear and professional communication, both written and verbal Preferred: • Have prior experience using estimating software like Xactimate. • Are bilingual and/or have prior military experience is a plus • 1-3 years equivalent industry experience is preferred Skills & Abilities: Minimum: As a Property Claims Specialist I, you will: • Possess the ability to work independently with limited or no supervision over daily activities required to successfully investigate, evaluate, write damage estimates, negotiate, and resolve structural damage or personal property claims • Have a passion for outstanding customer service • Make quality decisions based upon a mixture of analysis, wisdom, experience, and judgment, including the ability to negotiate. • Be comfortable with and adaptable to new technology and business tools • Be able to seamlessly transition between various methods of inspection, including video, or photo, to write a damage estimate: • Possess strong organizational, time management, and prioritization skills to handle varying workloads due to seasonal volume changes and catastrophes. • Be able and willing to work flexible work shifts and may be asked to work overtime, as needs arise. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers Perks and Benefits We offer many great benefits, including: - Competitive compensation - Flexibility to work from anywhere in the United States for most positions - Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) - Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) - Medical, dental, vision, life, and pet insurance - 401 (k) retirement savings plan with company match - Engaging work environment - Promotional opportunities - Education assistance - Professional and personal development opportunities - Company recognition program - Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $44,466.00 - USD $77,881.00 /Yr.

United States
$36.4K - $77.9K / year
Gallagher logo

Workers Compensation Claims Supervisor - DE, PA, NJ

Gallagher

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on protected characteristics by applicable federal, state, or local laws.

Full TimeRemoteTeam 5,001-10,000

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Overview Role specifics: - Jurisdictions: DE - Licenses: DE - Location: This role is eligible for fully remote work. How you'll make an impact Supervise: Lead and encourage a Workers Compensation claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service. Promote Best Practices: Guide claims team to handle claims in accordance with GB’s Best Practices. Drive Talent: Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement. Manage Workloads: Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency. Utilize Technology: Harness the power of Gallagher's technology to enhance your team's efficiency and overall quality of service. Client Communication: Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner. Prioritize and Develop: Effectively manage multiple competing priorities, identify coaching opportunities, and position team members for successful development. About You Ideal candidates for this position will have: - Claims Background: Workers Compensation, indemnity/lost time - Prior leadership experience: 1 - 3 years of supervisory experience - Jurisdictional Experience: DE REQUIRED QUALIFICATIONS: - High School Diploma - Minimum of 10 years related claims experience - Appropriately licensed and/or certified in all states in which claims are being handled - Knowledge of all team member related functions DESIRED: - Bachelor's Degree - 1 - 3 years of supervisory experience #LI-KQ1 #LI-Remote Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave Other benefits include: - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

United States
Job Closed
Gallagher logo

Senior Workers Compensation Claims - CT, MA, NH, RI, VT

Gallagher

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on protected characteristics by applicable federal, state, or local laws.

Full TimeRemoteTeam 5,001-10,000

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Overview Role specifics: - Jurisdictions experience: CT, MA, NH, RI, VT - Active Adjusters’ Licenses: CT, NH, RI, VT - Location: This role is eligible for fully remote work How you'll make an impact - Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims - Interact extensively with various parties involved in the claim process to ensure effective communication and resolution - Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process - Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements - Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file About You Ideal candidates for this position will have: - Claims Background: Workers compensation indemnity/lost time claims - Jurisdictional Experience: CT, MA, NH, RI, VT - Active Adjusters’ licenses: CT, NH, RI, VT As a key member of our experienced Claims Adjuster team, you will: - Investigate, evaluate, and resolve complex indemnity/lost time workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution - Work in partnership with our clients to deliver innovative solutions and enhance the claims management process - Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants REQUIRED QUALIFICATIONS: - High School Diploma - Minimum of 5 years related claims experience - Appropriately licensed and/or certified in all states in which claims are being handled - Knowledge of accepted industry standards and practices - Computer experience with related claims and business software DESIRED: - Bachelor's Degree #LI-KQ1 #LI-Remote Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave Other benefits include: - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

United States
Full TimeRemoteTeam 10,001

This is a remote position. Redress Handler (Pensions & Investments) Rate: £260 p/d via Rockford Payroll Agreed Contractor Rate: £200.16 (Post deduction of all employer costs) Equivalent Annual Salary: £52,042.37 Net Monthly Pay: £3,290.26 Location: Remote Hours: Full Time Start Date: ASAP Role Overview We are currently looking for Redress Handlers to work in a results-orientated and process driven environment as part of a high-quality team helping a major financial service provider deliver a past business review project focused on investment product sales. You will be responsible for conducting accurate redress calculations for the client and its customers in line with prescribed processes. Key Responsibilities - Data Gathering, reviewing and interrogating systems to inform redress calculations - Conduct manual redress calculations - Conduct complex calculations - Write offer letters - Write payment letters Supplementary Responsibilities - Learn and understand the process in depth - Rapidly incorporate ongoing business and process changes into your ways of working and conducting redress calculations - Act upon feedback from quality checking functions, learning from any mistakes and rectifying moving forwards - Support other team members with their redress calculation duties Experience and Skills: Essential - Minimum 2 years' experience conducting Redress calculations with a range of calculation tools, specifically Redress Manager (with investment experience preferred). - Excellent attention to detail and accuracy - Excellent communication and presentation skills - Ability to work to demanding deadlines - Ability to attain and maintain specified quality and production targets - Ability to work remotely/ independently & as part of a rapidly growing team - Demonstrate an ability to work with honesty, integrity and trustworthiness Maintain high standards of professionalism and competence Desirable <

United Kingdom
£260 / day