Fulfilling the promise of precision medicine through quality and innovation.
Operational Solutions Manager (East)
Location
United States + 1 moreAll locations: United States | France
Posted
53 days ago
Salary
$90K - $100K / year
Seniority
Lead
No structured requirement data.
Job Description
Operational Solutions Manager (East)
Caris Life Sciences
At Caris, we understand that cancer is an ugly word—a word no one wants to hear, but one that connects us all. That’s why we’re not just transforming cancer care—we’re changing lives. We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: “What would I do if this patient were my mom?” That question drives everything we do. But our mission doesn’t stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare—driven by innovation, compassion, and purpose. Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins. Position Summary The Operational Solutions Manager is responsible for effectively navigating and managing account priorities for proactive business solutions and achieving the right to do business with hospital and laboratory accounts within the assigned area. Key Responsibilities - Establish the complete vendor relationship and determine requirements and best practices for doing business in the assigned area. - Identify laboratory decision makers and use effective approaches to facilitate engagement. - Communicate effectively via phone, virtual meeting, and email in a compliant manner. - Collaborate with Senior Strategic Solutions Managers, sales teams, and cross-functional partners. - Ensure high-quality service delivery in a customer-focused manner. - Respond promptly to customer inquiries and opportunities. - Serve as a subject matter expert in hospital administration and laboratory operations. - Maintain strong attention to detail and effective organizational skills, including Salesforce tracking. - Meet and exceed assigned deliverables, goals, and initiatives. - Maintain ongoing communication with leadership regarding progress and challenges. - Maintain core knowledge of Caris offerings, competitive landscape, and industry issues. - Maintain company assets including laptop and iPhone. - Submit all paperwork, business plans, reports, and expenses accurately and on time. - Perform ancillary projects or other related duties as assigned. - Maintain HIPAA and compliance guidelines at all times. Required Qualifications - Bachelor’s degree in business, management, life sciences, or a related field, OR a minimum of 5 years of equivalent experience. - Experience implementing business-solution initiatives and solving complex problems. - Ability to utilize critical thinking and problem-solving skills. - Experience managing timelines, projects, documentation, progress tracking, and conflict resolution. - Ability to multi-task and work in a fast-paced, deadline-driven, matrixed environment. - Strong written and verbal interpersonal skills. - Ability to build and maintain strong, trusting relationships with clients and internal teams. - Proficiency in CRM systems such as Salesforce, reporting tools like Tableau, and Microsoft Office Suite. Preferred Qualifications - Experience in Oncology. - Familiarity with hospital systems and pathology networks. - Established relationships in hospital, laboratory, and pathology space. Physical Demands - Must be able to sit and/or stand for long periods and lift routine office supplies. Required Training - All job specific, safety, and compliance training are assigned based on the job functions associated with this employee. Annual Hiring Range $90,000 - $100,000 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Conditions of Employment: Individual must successfully complete pre-employment process. This job description reflects management’s assignment of essential functions. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
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Job DetailsJob Location: Arizona - AZPosition Type: Full TimeJob Shift: DayThe Case Manager is responsible for providing confidential, unbiased assistance to eligible Liberty Dental Plan enrollees of State Medicaid programs in need of dental services who also have a co-morbidity of special health care needs. Responsibilities also include, and are not limited to, assisting the Coordinators Care Management (CCMs) to perform their professional functions. a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Applicants must reside in California and possess a current, valid LVN license. What You'll Do: Inform enrollees of available covered dental benefits. Help to resolve enrollee conflicts and barriers to dental care. Assist in securing enrollee dental services. Educate enrollees on their rights and responsibilities. Provide enrollees the information on accessing the LIBERTY vehicles for complaints, appeals or grievance process. Ensure enrollee cases and events are documented correctly in the Health Solutions Plus (HSP) database. Manage telephone calls and email inquiries not limited to, seeking dental services, dissatisfaction, and second opinions. Provide education pertaining to the Liberty Care Coordination Program. Provide research and response to various inquiries. Compose comprehensive written responses to all applicable inquiries. Review and edit, as applicable, all State Agency Provider Network Verification File (PNV) responses prior to submission to Liberty Quality Management. Perform Liberty process for enrollees in need of hospital services for dental issues, and delegate such performances to CCM, upon the CCM’s ability to accomplish. Ensure all newly ascertained State Medicaid dental providers are directed to Liberty Provider Relations to insure credentialing. Provide continual Care Coordination communications pertaining to the update and interpretation of state contractual directives for State Medicaid enrollees to the CCM. Perform dental case turnaround time in accordance with access standards regardless of the communication route (e.g., HSP inquiry, workflow, email, facsimile, phone call, etc.). Able to work collaboratively within remote locations. Ensure compliance to all regulatory guidelines. Comply with all Liberty corporate and department guidelines, policies, and procedures. Ensures treatment plans and guardianship documents are attached to applicable enrollee HSP file. This is inclusive of shelter orders for foster and Medical Foster Enrollees. Review dental care plans every six (6) months or per State contract requirement and ensure dental care plans are attached to enrollee HSP file. Participate in Multidisciplinary Care Team meeting for Liberty State Medicaid enrollees, as applicable. Perform other duties as assigned or determined appropriate. The CM is not limited in providing customer care services when the need arises and may assist with other lines of business as directed and educated to perform. The CM will work collaboratively with multi-divisions of Liberty such as and not limited to Member Services, Claims, Grievances, Staff Dentists, Supervisors, Managers and Leadership. The CM will work collaboratively and interface with entities outside of Liberty such as Dental Offices, Primary Dental Providers and their representatives, health plan Care Coordinators, home and community-based service representatives, transportation vendors, hospital representatives, Primary Care Physicians or their delegates, legal representatives, varying State Government Agencies, Foster, Medical Foster and Community-Based Service providers. What You'll Bring: Current valid license as a Licensed Vocational Nurse (LVN) or Licensed Practical Nurse (LPN) in accordance with State of Residency. 4 years' experience as an LVN or LPN in public health, acute care, case management and/or in-home health care, preferably within Dental environment. 2 years' previous experience in a Case Management position required. Specific Skills Care Coordination experience preferred. Working knowledge of Microsoft Excel, Word and Outlook. Capable of composing comprehensive written and verbal responses to inquiries. Critical thinking skills to appropriately resolve inquiries, escalated cases and orchestrate holistic care. Experience in conflict resolution and providing one-call resolution. Bilingual English/Spanish, preferred. Able to pass a Spanish dental terminology exam. Self-starter and a team player with strong organizational skills. Must have a high degree of patience, excellent communication and interpersonal skills. Excellent customer service skills. Ability to work independently or in a team. Location Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States. a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Applicants must reside in California What Liberty Offers Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That’s why Liberty offers competitive and attractive benefit packages for our employees. We strive to care for employees in ways that promote wellness and productivity. Our first-class benefits package supports employees and their dependents with: Competitive pay structure and savings options to help you reach your financial goals. Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines. Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan. 100% employer-paid dental coverage for employees and eligible dependents. Vision insurance with low-cost premiums for employee-only coverage and dependents. Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage. Flexible Spending Accounts for healthcare and dependent care expenses. Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance. Long-term disability coverage. Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts. Employee Assistance Program (EAP) to support mental health and well-being. Generous vacation and sick leave policies, with the ability to roll over unused time. 10 paid company holidays. Tuition reimbursement for eligible educational expenses. Remote or hybrid work options available for various positions. Compensation In the spirit of pay transparency, the base salary range for this position is $27.00 - $35.00/hourly, not including fringe benefits or potential bonuses. At Liberty, your final base salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our current team members when making final compensation decisions. Please note that the range listed represents the full base salary range for this role. Typically, offers are not made at the top of the range to allow for future salary growth. Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will leverage diverse perspectives in building high performance teams and organizational culture. Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve. We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements. Sponsorship and Relocation Specifications Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled. No relocation assistance or sponsorship available at this time.
Job DetailsAbout Railbookers At Railbookers, we believe that the journey is just as fulfilling as the destination. Life onboard is full of opportunities, new experiences, and rewarding relationships. We’re a team of diverse, talented people from around the world. As we continue to expand internationally, we strive to ensure that our culture remains alive and well -that we remain aligned and engaged. Global movements don’t spring from one individual. It takes an entire team to make an impact and do something BIG. At Railbookers, we encourage every employee to identify areas of opportunity within the organization. Every single person at Railbookers has a passion for travel, which explains why we’re so avid about encouraging our customers to get out and discover the world for themselves. Most importantly, we embolden you to be yourself and enjoy the work you do on a daily basis. We like having a great time at work, not just outside of it. About the Role We are seeking a highly organized Strategic Campaigns Manager to oversee and drive the execution of integrated marketing campaigns across all global markets, including the US, UK, AU, NZ, SG, and CA. This role will act as the central hub for campaign planning and execution, ensuring alignment across Marketing, Product and Sales teams. The ideal candidate is a strong project manager and communicator who thrives in a fast-paced environment, with the ability to coordinate multiple stakeholders, manage timelines, and ensure campaigns are delivered on time and at a high standard. Key Responsibilities Own the planning and execution of integrated marketing campaigns across all key markets (US, UK, AU, NZ, SG, CA). Ensure campaigns align with overall business objectives, brand strategy, and regional priorities. Develop campaign briefs, timelines, and execution plans to guide cross-functional teams. Act as the central point of coordination for all campaign-related activities across marketing functions (email, web, social, paid media, design, and content). Manage timelines, deliverables, and dependencies to ensure campaigns are launched on schedule. Track progress across all workstreams and proactively identify and resolve bottlenecks. Partner closely with Marketing, Product, and Sales teams to align on campaign goals, messaging, and deliverables. Coordinate asset creation across internal teams, ensuring clarity on requirements, deadlines, and priorities. Facilitate regular campaign check-ins and status updates with key stakeholders. Provide clear and consistent campaign updates to internal stakeholders, ensuring visibility into timelines, progress, and performance. Maintain centralized documentation for all campaigns, including briefs, calendars, and reporting. Analyze campaign performance in partnership with analytics teams and share insights to inform future campaigns. Establish and refine campaign workflows, processes, and best practices to improve efficiency and scalability. Continuously identify opportunities to improve cross-team collaboration and campaign execution. Qualifications 5+ years of experience in marketing, campaign management, or project management. Proven experience managing multi-channel, integrated marketing campaigns across multiple markets. Strong project management skills with the ability to manage multiple campaigns and deadlines simultaneously. Excellent communication and stakeholder management skills, with experience working cross-functionally. Highly organized, detail-oriented, and proactive with strong problem-solving abilities. Experience with project management and marketing tools. Airtable is a plus. What we Offer Work from Home Generous PTO Package Bonus and Incentive Plans Medical, Dental, and Vision Insurance Including Optional HSA, Gym Membership Contributions and Healthy Actions incentive (sponsored by Cigna) Employee Assistance Program Short-term/Long Term disability Plan Employer sponsored Life Insurance Employer-Matched 401(k) Familiarization Trips (Get paid to experience our vacations!) Employee and Family/Friend Travel Discounts Corporate Discounts through Working Advantage Employee Referral Bonus Cross-Departmental and Advanced Training Opportunities Anniversary, Birthday, and Recognition Perks Years of Service Awards Annual Reimbursements for Home Office (office expenses, phone, internet)
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Manager – Medicaid Provider Data Services
CVS HealthBringing our heart to every moment of your health.
• Lead a team of Medicaid Provider Data Services Analysts responsible for loading and maintaining Medicaid Provider data within Aetna QNXT • Team will also include provider operations analyst and potential pre-cred support for implementation activities • Provides assistance and support to other departments, as needed, to obtain crucial or required information from Providers, such as HEDIS, Credentialing, Grievance and Appeals, SIU, etc • Coordinates provider status information with member services and other internal departments • Recruits, develops, and motivates staff • Initiates and communicates a variety of personnel actions including, employment, termination, performance reviews, salary reviews, and disciplinary actions • Monitors staff performance, including weekly staff metrics; coaches and mentors’ staff on performance issues or concerns


