• Serve as the day-to-day lead and primary point of contact for university partners • Manage all regular communication and foster high-level partner satisfaction • Lead the daily execution of project plans • Develop and manage annual marketing and enrollment budgets • Maintain a deep understanding of the evolving online higher education landscape • Act as the liaison between university contacts and internal teams • Lead comprehensive term business reviews • Monitor multi-channel performance • Serve as the primary escalation point for partner concerns • Support the Managing Director in the contract renewal and SOW process • Work with cross-functional teams to align resources • Communicate account performance to executive leadership

• Manage a team of Associate Account Managers and Account Managers. • Participate in the hiring process for onboarding new employees as requested by a Director; support initial training and ongoing education of Account Managers within their team. • Appropriately set expectations with team members for daily/weekly/monthly performance goals. • Assist team members with varied questions and escalations daily; provide timely feedback and direction to help them support their clients. • Monitor performance metrics on a regular basis to assess whether team members are meeting expectations. • Conduct regular sessions with each direct report to review performance and provide feedback/coaching related to key performance metrics. • Conduct the annual developmental review of each direct report. • Track and approve time off (both planned and unplanned) for direct reports. • Develop strategies to ensure individual and team goals are met. • Manage a book of business – while the primary focus of this role is to support a team, you will also have a select number of clients assigned to you directly that you will be expected to manage in addition to supporting your team.

• We are passionate about our clients having a great experience and this also applies to our team and our future team members. • Building a remarkable team is a top-level company priority. • A COBRA Account Manager – Team Leader is primarily responsible for managing a team of COBRA Account Managers and serves as the primary liaison for our COBRA & Direct Billing only clients. • This position serves as a dedicated COBRA Account Manager by communicating, educating, and working with their respective clients daily. • This position is responsible for managing their team’s performance and ensuring satisfaction with services delivered to clients within their team. • The COBRA Account Manager - Team Leader works closely with Account Management, Shared Services, and Quality Assurance teams and reports to the COBRA Manager. • Ensure all notifications, such as General and Election Notices, are sent within federal timelines (typically 14 to 44 days depending on the event). • Lead, mentor and train the COBRA team, fostering a culture of accountability and continuous process improvement. • Act as the primary point of contact for employer groups, timely resolving complex escalations and coordinating the annual COBRA plan renewal process. • Monitor performance metrics on a regular basis to assess whether team members are meeting expectations. • Develop strategies to ensure individual and team goals are met. • Prepare for and execute seasonal activities such as open enrollment.

We are looking to hire ambitious entrepreneurs to start and scale their own startups. We are serial entrepreneurs, for example Paul Müller (founder Adjust, €1.2B exit) and Petter Made (founder SumUp, €8B) who are eager to support outlier personalities and serial entrepreneurs to build €1B+ companies. Our offer: - A salary while you build your startup as you will directly be employed by us. Alternatively, you can opt for up to €500k in funding. - 1:1 sparring with unicorn founders on a weekly basis - Community: Access to the top 0.1% of founders, peers and investors - Team building: Hiring top notch talent supported through our network (over 50,000 professionals) - Distribution: Support in reaching product-market-fit and building up a sales force / marketing machine - Funding support for securing a multi-million euro funding round within 12 months (on average, EWOR Fellows raise > €2M after our Grand Pitch) One of our fellows set a record for Europe’s largest pre-seed round by a first-time founder, securing a €12M pre-seed investment. Tasks - You will own, build, and run your startup in fields such as Biotech - You will embark on an extensive personal development journey crafted by unicorn founders and follow a fully customised programme enhancing your goal, time, and energy management - You will receive support in hiring through our network to over 50,000 professionals and advice as well as best practices from serial entrepreneurs - You will receive intensive coaching to make your startup ready to raise millions in funding - You will iterate your product with us until having reached product-market-fit and receive support in building up a sales force or creating a marketing engine respectively Requirements - You are based in Europe or the Americas or open to relocate - You are willing to take full responsibility for your own startup and scale it to €100M+ in revenues - You have excellent communication skills in the English language Join us and build a €1B+ company with us!