At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Role Overview We are seeking a CRM Operations Manager (HubSpot) to strengthen our enrolment and marketing operations by driving efficiency, data quality, and automation within HubSpot. This role is focused on ensuring the CRM runs smoothly every day while improving documentation, scalability, and user enablement. You will play a key part in shaping a best-in-class CRM function that supports revenue growth, reporting, and decision-making across the organisation. Key Responsibilities CRM Operations & Maintenance - Manage day-to-day HubSpot operations to ensure system reliability and data accuracy. - Respond to CRM-related requests, troubleshooting, and support tickets from internal teams. - Monitor system performance, proactively identifying and resolving issues. Documentation & Knowledge Management - Develop and maintain CRM playbooks, process maps, and internal training materials. - Build a knowledge base to document key workflows, integrations, and best practices. - Maintain documentation for new automations, reports, and integrations. Optimisation & Continuous Improvement - Audit existing workflows and automations to identify opportunities for simplification. - Implement and test new HubSpot features in collaboration with other stakeholders. - Partner with teams to standardise CRM processes across the organisation. Reporting & Insights - Create and maintain dashboards and reports for leadership and enrolment teams. - Ensure consistency and accuracy across CRM reporting. - Support data-driven decision-making by translating CRM insights into actions Collaboration & Enablement - Work closely with the CRM Manager to align on roadmap priorities and improvements. - Support onboarding and training for new team members using HubSpot. - Serve as an internal point of contact for CRM enablement and user support.

CBOSIT Technologies is looking for a visionary leader passionate about driving business growth through digital transformation, to join our team of Business Consultants. We need a skilled and innovative candidate who is confident in process re-engineering and has expertise in the latest technologies. The ideal candidate should have strong communication skills, leadership qualities, and be an innovative thinker. As a team, we are dedicated to building impactful digital platforms and making businesses scalable and profitable. Our approach is agile, nimble, customer-focused and fun. Be the bridge between business needs and Zoho magic: Analyse client workflows, identify improvement opportunities, and tailor Zoho solutions for optimal efficiency. Lead the implementation charge: From design and development to testing and deployment, you'll own the entire Zoho implementation lifecycle, ensuring a smooth and successful transition. Become a trusted advisor: Guide clients through every step, providing clear communication, expert training, and ongoing support to maximize their Zoho experience. Think outside the box: Leverage your innovative spirit to craft custom workflows, reports, and automations that take Zoho to the next level for each client. Embrace agility: Collaborate effectively in a fast-paced environment, utilising Scrum methodologies to deliver projects on time and within budget. Requirements You're a perfect fit if you have been practicing below for greater then 4years: - Communication magic: Exceptional written and verbal communication skills to engage clients and explain complex concepts clearly. - Be the strategic mastermind: Lead the entire Zoho implementation lifecycle, from needs analysis to training and beyond. - Craft custom solutions: Design personalized configurations and automations to optimize client workflows. - Manage like a champ: Oversee projects with agility, ensuring timely delivery and budget adherence. - Guide and empower: Mentor and develop your team, fostering a collaborative and high-performing environment. - Build strong relationships: Cultivate trust and understanding with clients, becoming their trusted Zoho advisor. - Stay ahead of the curve: Possess deep Zoho expertise and a passion for continuous learning in the ever-evolving tech landscape. Tech Prowess Required: - A Zoho whiz: Implementing, customising , and managing CRM, Desk, Books, People, Creator and more. - A scripting master: Writing custom Deluge functions and wielding JavaScript with ease. - An automation architect: Flowcharts like Miro, Draw.io, LucidChart are your canvas. - A problem-solver extraordinaire: Fixing bugs, navigating APIs, and resolving any Zoho hurdle. Benefits More than Money: Perks to Fuel Your Passion at Our Consulting Firm! Forget boring benefits, unleash your career with: - Top-tier pay: We believe in fair compensation and offer industry-leading salaries. - Client connections: Consulting opens doors to exciting on-site interactions and diverse projects. - Performance rewards: Earn bonus incentives tied to project success, plus recognition for going the extra mile. - Flexible work style: Enjoy the freedom of remote work and unplug with paid time off. - Celebratory culture: We embrace fun, a little weirdness, and shared successes. Ready to work hard, have fun, and thrive? Join our team! #ZohoPartner #CRMImplementation #BusinessAutomation #ITConsulting #DigitalTransformation #CloudSolutions ​

• надання якісної підтримки бронзовому VIP сегменту • робота з задачами від ретеншн команди • просування серед користувачів активностей, таких як турніри, лотереї, квести та пригоди • проведення інтерв’ю з користувачами бронзового сегмента, отримання відгуків про досвід і вподобання • збільшення задоволеності клієнтів завдяки наданню якісної персоналізованої допомоги • конвертація бронзових користувачів у VIP клієнтів вищих сегментів • робота із запереченнями клієнтів • допомога у процесі верифікації за потреби • досягнення встановлених цілей KPI • підтримка та вдосконалення знань про наявні та нові продукти • можливість працювати за графіком 18:00 - 02:00 за Києвом

• Unifyr is looking for an individual to join our Customer Success team. • The Customer Success Manager serves as a strategic trusted advisor and program owner for a portfolio of Unifyr clients, driving measurable business outcomes, platform adoption, and long-term customer value. • Own end-to-end customer relationships for assigned portfolio, serving as the primary strategic point of contact. • Develop and execute comprehensive annual Customer Success plans aligned with clients' business objectives and KPIs. • Conduct executive-level quarterly business reviews, presenting ROI analysis, success metrics, and strategic roadmaps. • Drive maximum platform adoption and feature utilization to ensure customers realize full value from their Unifyr investment. • Proactively identify and present expansion opportunities, collaborating with sales teams to drive upsell and cross-sell initiatives. • Lead renewal strategy and execution for assigned accounts, maintaining high retention rates and identifying expansion opportunities. • Analyze customer usage patterns, business metrics, and success indicators to develop actionable insights and recommendations.