• Lead the design process for one or more product areas, from concept to implementation. • Collaborate with product managers, engineers, and researchers to define problems and deliver excellent UX solutions. • Create wireframes, prototypes, user flows, and polished UI designs for web and mobile. • Conduct usability testing, gather feedback, and iterate quickly. • Contribute to and evolve our design system for consistency and scalability. • Advocate for the user and ensure their needs are at the center of every design decision.

UI/UX Designer – Craft Intuitive, High-Impact Mobile Experiences (London / Remote) About BJAK BJAK is Southeast Asia’s largest digital insurance and financial services platform. Headquartered in Malaysia with operations in Thailand, Taiwan, and Japan, we help millions access affordable, transparent, and simplified financial products through Bjak.com. Our proprietary technologies—from custom APIs to AI-powered engines—make complex services like insurance and investments accessible, intuitive, and fast. Join us from London (remote-friendly) and help shape the mobile experience for millions of users. Why This Role Matters - Design mobile flows that directly impact user trust, retention, and satisfaction. - Work on mission-critical features that improve accessibility, usability, and engagement. - Bring modern mobile design thinking to a fast-growing, high-impact product ecosystem. What You’ll Do - Design UI/UX for BJAK’s mobile apps (iOS & Android) from discovery to delivery. - Translate business and user needs into wireframes, prototypes, and detailed visual designs. - Apply mobile-first design principles, optimizing for screen sizes, load times, and platform conventions. - Run usability tests and iterate rapidly based on user feedback. - Collaborate with developers to ensure pixel-perfect implementation and design integrity. You’ll Thrive Here If You… - Are deeply mobile-minded and design with real devices, constraints, and gestures in mind. - Stay current on mobile UI patterns and trends while prioritizing user clarity over style. - Simplify flows and interfaces, especially for users new to fintech. - Work well with engineers to ensure your designs survive the build process. Requirements - 2–4 years of experience designing mobile apps (React Native, Flutter, or native apps). - Solid understanding of mobile usability standards and mobile design systems. - Strong portfolio showing clean, intuitive UI and thoughtful UX for mobile. - Proficient in Figma, mobile prototyping, and responsive design tools. - Based in London or open to remote work. - Please submit your CV and portfolio — profiles without a portfolio will not be considered. Our Team & Culture - Lean, high-performance team that moves fast and sets a high bar. - Titles don’t matter — output, integrity, and ownership do. - Everyone rolls up their sleeves, contributes meaningfully, and takes initiative. - We reward people who think like owners, value speed, clarity, and relentless ownership. Why Join BJAK - Above-market remuneration. - Accelerated career growth and leadership exposure. - Mission-driven work with real impact. - Collaborative, inclusive, and flat team culture. - Ideas and ownership matter more than titles. - High autonomy and unlimited learning potential.

• Own the acquisition journey end-to-end • Drive conversion through experimentation • Raise the visual bar for every surface touched • Translate insight into shipped product • Shape strategy, not just output

Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. - We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. - We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. - We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. We’re looking for a Senior Product Designer to help shape the future of our AI‑first experiences across Bloomreach products. You’ll work closely with other designers, product managers, and engineers at Bloomreach to define how AI shows up in our workflows and day‑to‑day marketer tools. This is a highly collaborative, hands‑on role. You’ll spend a lot of time co‑framing problems with teammates, running working sessions, sharing early ideas, and iterating quickly together. Your work will directly influence how customers interact with AI in their day‑to‑day campaign work, and how we scale those patterns across the product. Your starting salary will be €4000 gross per month, along with restricted stock units and other benefits. This role offer the possibility of working in one of our Central European offices or from home on a full-time basis. What You’ll Do Help lead product design for AI‑powered workflows - Design end‑to‑end flows for interfaces that help marketers create, edit, and understand multi‑step workflows. - Explore how AI‑powered experiences should talk, what they should show, and when they should ask for more input versus acting autonomously. Collaborate closely on agentic and assistive UX - Co‑create patterns, principles, and guardrails for AI‑assisted workflows at Bloomreach holistically. - Share work early and often, pair on tricky problems, and help translate abstract UX directions into shippable designs. Drive cross‑functional discovery and alignment - Partner with PMs, engineers, and GTM stakeholders to clarify problems, define success, and prioritize scope. - Facilitate workshops, design reviews, and async feedback to keep the team aligned on user experience decisions. Run end‑to‑end design work - Produce user flows, interaction models, wireframes, prototypes, and high‑fidelity designs for both new features and iterative improvements. - Work tightly with engineering through implementation, providing specs, edge‑cases, and thoughtful guidance on UX trade‑offs. Champion communication and collaboration across the team - Communicate design rationale clearly in writing and in live sessions, adjusting detail to your audience. - Invite and synthesize feedback from designers, PMs, engineers, and customer‑facing teams; help teams converge on decisions. Bring AI tools into both the product and your own workflow - Apply your curiosity about AI tools (chat assistants, code copilots, design tools, etc.) to imagine new capabilities for marketers. - Use AI in your day‑to‑day work where it makes sense (exploration, prototyping, content, variants) and share what you learn with the team. Ensure quality, inclusive experiences - Consider accessibility, error states, and real‑world constraints in your designs. - Help keep the experience coherent across surfaces by collaborating with other designers and leaning on existing patterns where it makes sense. What We’re Looking For Requirements - 5+ years of experience in product/UX design, including work on complex web‑based or SaaS products. - Strong collaboration and communication skills, with a track record of: - Working closely with PMs, engineers, and other designers. - Leading or facilitating design reviews, workshops, or working sessions. - Explaining design decisions clearly to both technical and non‑technical partners. - Experience designing complex flows or systems, such as workflows, automation, multi‑step creation flows, or similar. - Demonstrated curiosity and hands‑on experience with AI tools, for example: - Using chat‑based assistants or copilots in your own work. - Prototyping or shipping AI‑powered or assistive product features. - A systems mindset — you think about how patterns scale across screens and use cases, and when it’s appropriate to introduce something new. - Ability to work independently on end‑to‑end projects while staying tightly aligned with your product trio and design peers. Nice to Have - Experience designing for marketing automation, CRM, messaging, or workflow‑driven products. - Experience with conversational interfaces, copilots, or agentic UX (even if just through prototypes or side projects). - Familiarity with design systems and component libraries (as a contributor or consumer), even if you’re not a dedicated design system designer. - Experience mentoring other designers, or helping teams improve their design processes, documentation, or ways of working. If you’re excited about collaborative problem‑solving, curious about how AI can make marketers’ lives better, and love turning ambiguous problems into clear, human‑centered experiences, we’d love to meet you. More things you'll like about Bloomreach: Culture: - A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. - We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. - We believe in flexible working hours to accommodate your working style. - We work virtual-first with several Bloomreach Hubs available across three continents. - We organize company events to experience the global spirit of the company and get excited about what's ahead. - We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*. - The Bloomreach Glassdoor page elaborates on our stellar 4.4/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5 Personal Development: - We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. - Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.* - Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. - Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)* Well-being: - The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.* - Subscription to Calm - sleep and meditation app.* - We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. - We facilitate sports, yoga, and meditation opportunities for each other. - Extended parental leave up to 26 calendar weeks for Primary Caregivers.* Compensation: - Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.* - Everyone gets to participate in the company's success through the company performance bonus.* - We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts. - We reward & celebrate work anniversaries -- Bloomversaries!* (*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote