Role Description Bietet Know-how für nachhaltigen Kundenerfolg und Wachstum im Post-Sales-Kundenlebenszyklus durch Schulung, professionellen Service, technischen Support, Verlängerungen, Erreichung von Ergebnissen, Bindung, Erweiterung und Kundenbetreuung mit digitalem Fokus. Beeinflusst den Abteilungsbetrieb und ist verantwortlich für die Planung/Ausführung. Die Rolle hat eine gewisse Autonomie, konzentriert sich jedoch auf die Ausführung von Aktivitäten innerhalb einer operativen Disziplin, die durch funktionale Standardpraktiken und -verfahren abgedeckt wird. Möglicherweise ist ein gewisses Urteilsvermögen erforderlich, dies erfolgt jedoch in der Regel unter Anleitung. Qualifications - Bachelor's degree or equivalent (defined as: High School Diploma/GED and 3+ years progressive experience in software services). - 5 years experience in APM technical implementation is required. - 6+ years' experience in client-facing consulting focused on technical configuration using databases, .NET code development or software implementations. - Software skills in software analysis, design, methodology, and architecture. - Programming experience in software development with Microsoft Visual Studio / Development tools. - Experience working with Databases like SQL and Oracle with good exposure on DDL, DML commands along with Stored Procedures. - Experience with basic database administration like Restoring, Backup for both SQL and Oracle. - Strong experience with SQL Server Reporting Services and SQL Server Analysis Services is a plus. - Experience with commonly used EAM (Enterprise Asset Management) systems, such as SAP, Maximo, or Oracle EAM is a plus. - Able to master the different delivery methodologies (i.e. Iterative, Waterfall, and Agile) and apply them on the assigned projects. - Strong spoken and written English language skills. - Can lead small project (1-3 team members) to achieve the desired technical outcome. - AWS Certified Cloud Practitioner is a plus. - Familiar in utilizing Lean methodology. Requirements - Delivers customer satisfaction: - Manages project delivery in a quality fashion; obtains satisfactory levels of customer satisfaction. - Addresses all customer concerns/issues in a timely and satisfactory fashion. - Application Installation, Configuration, Development & Upgrades: - Perform installation, configuration, customization to implement APM for customers in accordance with the function requirements and design. - Provide technical support for APM projects. - System Architecture & Technical Design: - Can update a standard system architecture based on the customer specifics. - Can develop a standard technical design specification. - Effectively leverage product capability, driving standardization, limiting customization, and maximizing reuse of content developed for previous solutions. - Effort Scoping / Estimation: - Can create a work breakdown structure and estimates for standard technical activities. - Requirements Gathering: - Limited Experience in business processes and applications. - Able to interview stakeholders to gain experience on business processes and can document in a structured way. - Collaborate with cross functional teams: - Collaborate with Project Managers and Services Consultants throughout the project to identify and scope applications changes while adhering to the change management process. - Interact with Product Development Team, Commercial Team, Customers, Solution Providers (Partner / Integrators), and other cross-functional teams as required. - Engage throughout the full lifecycle of assigned projects, influencing decisions on design and functionality to keep projects on track in terms of budget, time, and customer expectations. Benefits - Relocation Assistance Provided: Yes - #LI-Remote - This is a remote position

• Serve as the primary workflow owner for assigned clients, including pilots and live accounts. • Effectively communicate data requirements, timelines, and expected outcomes with the team and clients. • Ingest, clean, and process client-submitted data (e.g., spreadsheets, claims, encounter notes, lab results). • Pull, transform, and validate datasets using Python, SQL, and related tools. • Develop scripts and lightweight tools to automate recurring data preparation and delivery workflows. • Partner with Engineering to troubleshoot ingestion pipelines, QA outputs, and improve automation. • Ensure all deliverables meet internal standards for accuracy, compliance, and HIPAA security. • Package and deliver client results, working with clinical SMEs to add interpretive context. • Track and report client health metrics to support renewals and continuous improvement. • Help refine and improve internal delivery playbooks, templates, and documentation as the team scales.

Role: Fire Engineer Location: Home-based (ideally Manchester, Birmingham or London) Package: Competitive salary + enhanced maternity/paternity leave + enhanced sick pay + an excellent benefits package (details below) As one of the Top 3 global TIC organisations, Bureau Veritas offers you the chance to join our expert Fire Engineering team and help shape the future of fire engineering on complex, high‑profile projects across the UK. About the role: Bureau Veritas is looking for a UK experienced Fire Engineer to join our team of industry leading experts, providing high quality technical guidance and innovative solutions for a diverse client base. The role will involve providing comprehensive fire engineering services throughout all stages of building design, construction and operation ensuring the current standards and codes of practice are used throughout the project lifecycle. Responsibilities include: - Develop and maintain excellent industry relationships and information on fire engineering projects and opportunities. - Provide technical guidance and expertise into key areas within proposals and tenders. - Work on fire engineering projects across variety of sectors - Liaise with and maintain good relations with clients, design teams and approval bodies. - Attend meetings where required, updating project status and adjusting delivery models and schedules where appropriate. - Review project technical information to prepare fire strategies and provide on-going support from initial concept through to final completion. - Undertake fire engineering analysis (e.g. radiation, smoke modelling, structural etc.) and third party reviews. - Provision of design and construction support including site visits where required. - Develop fire strategy reports Candidate requirements include: - Degree in Fire Engineering or equivalent engineering qualification. A Masters in Fire Engineering or Engineering will be an advantage - Demonstrable fire engineering experience - Working towards Chartered status (e.g. Interim Registration with Engineer Council). - Interest in developing site visits/inspection skills for existing buildings and during construction - Experience of structural fire engineering would be of benefit. - Effective communication skills - Ability to prioritise - Customer focused and strong interpersonal skills - Strong analytical and good report writing skills - Proficiency in the use of standard IT applications (e.g. Word, Excel) - Strives to improve performance and uses innovative methods to get there Bureau Veritas can offer: - Competitive salary - 25 days holiday + 8 bank holidays with the option to buy or sell 5 holidays, plus an option to carry over 5 days - Combined pension contributions of up to 12% - Share in Success company bonus scheme - We recognise that overall business success is due to the contribution made by every employee - Annual Salary review - Flexible benefits scheme, to suit what is important to you including Life Cover, Private health care, Dental Care, GymFlex, Techscheme, Enhanced Maternity/Paternity policy, Give as You Earn scheme & Travel Insurance - Health and Wellbeing Support through; Mental Health First aiders, Employee Assistance programme & Smart Health services - Excellent career development and progression opportunities - The opportunity to lead on a variety of large, challenging and exciting projects for high profile clients, including some of the world’s most recognised brands; and - A long list of awards recognition including Top Employer seven years in a row and continued success in the RoSPA Occupational Health and Safety Awards.

Role Description As a Global Resolution Engineer (GRE) – Networking SME at WEKA, you will serve as a top-tier technical escalation resource with deep specialization in networking for high-performance computing (HPC), AI/ML, and enterprise environments. You will be embedded in the GRE team and work cross-functionally with Customer Success, Engineering, and Product to resolve critical customer issues, influence product networking design, and improve global support readiness. You will combine your expertise in modern networking technologies with an understanding of WEKA’s unique networking stack and deployment architectures, helping customers achieve maximum performance, stability, and scalability in demanding environments. - Serve as the primary escalation point for complex customer issues related to networking, fabric design, connectivity, and performance in WEKA deployments. - Troubleshoot Layer 1–4 networking problems in high-throughput, low-latency environments, including AI/ML pipelines and HPC clusters. - Collaborate with Customer Success Engineers to mentor, review case strategy, and elevate overall team networking competence. - Engage in proactive problem prevention by analyzing field data to identify emerging patterns, bottlenecks, or systemic flaws in network configurations. - Maintain and evolve WEKA’s Known Issues Database, Technical Advisories (WTAs), and Knowledge Base (KB) with network-centric content. - Partner with the Development team to provide detailed root cause analyses and influence future product capabilities and diagnostics tools. - Conduct deep-dive training sessions on advanced networking topics for internal support teams and key customers. - Participate in technical design reviews, both internally and with customer architecture teams, to ensure networking best practices are followed. - Continuously improve WEKA’s internal tooling for packet capture, latency analysis, flow visualization, and path validation. - Represent GRE in cross-functional architecture reviews involving customers, field engineers, and partners, with a focus on networking readiness and scalability. - Support global 24/7 operations through on-call participation and high-severity incident resolution. Qualifications - Bachelor’s degree in Computer Science, Electrical Engineering, or a related technical field; equivalent experience accepted. - 15+ years in advanced technical support, network engineering, or network architecture roles in enterprise, cloud, or HPC environments. - Demonstrated ability to act as a technical lead in multi-team escalations and customer-critical situations. - Experience working with or supporting cloud providers (AWS, Azure, GCP) and hybrid deployments is preferred. - English fluency required; additional languages a plus. - Flexibility to support global operations, including on-call rotation and occasional travel. Requirements - Subject matter expertise in modern data center networking, including Ethernet (10/25/40/100/400G), Infiniband (HDR/NDR), RDMA (RoCE), DPDK, and UCX. - Extensive experience with multi-vendor enterprise switching and routing platforms (Arista, NVIDIA/Mellanox, Cisco, Juniper). - Deep understanding of TCP/IP, LACP, ECMP, jumbo frames, MTU tuning, congestion control, and QoS in storage and compute networks. - Hands-on experience with network telemetry tools, performance tuning, and link-level diagnostics (ethtool, iperf, perfquery, ifconfig, fabric utilities). - Advanced Linux systems administration with emphasis on network stack debugging and tuning (sysctl, iptables/nftables, routing tables). - Proven ability to resolve complex technical issues in distributed systems, particularly in storage-heavy, compute-intensive workloads. - Excellent written and verbal communication skills, with the ability to convey technical detail clearly and concisely. - Familiarity with WEKA’s architecture and networking requirements is a strong plus. - Ability to lead architectural discussions on datacenter fabrics for scale-out systems (AI training clusters, hybrid cloud architectures, etc.). - Strong documentation skills; able to produce clear internal guides and customer-facing technical content. - Bonus: Experience with Kubernetes networking (CNI plugins, pod networking), Terraform, Ansible, or scripting in Python/Bash for automation. Benefits - We are Accountable: We take full ownership, always–even when things don’t go as planned. - We are Brave: We question the status quo, push boundaries, and take smart risks when needed. - We are Collaborative: True collaboration isn’t only about working together; it’s about lifting one another up to succeed collectively. - We are Customer Centric: Our customers are at the heart of everything we do.