• Drive the success of your client accounts. • Lead internal teams in growing integrated video campaigns (TV and CTV) for a select number of clients (ranging $1m-$10m/annually) as the primary point person for day-to-day account management. • Understand clients goals and objectives and collaborate effectively with our integrated planning, buying and analytics teams to drive business growth. • Build long-term client relationships with a strategic mindset and serve as main facilitator of cross-functional internal teams. • Participate in pitching new clients, generating sales, and collaborate with internal teams to identify opportunities for account expansion. • Maintain proforma models that ladder up to each of your clients business and keep the team and client aligned to achieve the clients business goals. • Oversee and assist with research initiatives both from an audience development standpoint and competitive landscape. • Oversee campaign performance, budgets, and team performance. • Oversee all aspects of campaign execution, from conception to completion, ensuring projects are delivered on time and within budget. • Assist management with invoice development, reconciliation, and reporting to client status of financials. • Identify and improve overall efficiencies to reduce work hours within campaigns, create better processes, and delegate as needed. • Track and analyze campaign performance, budget pacing, report on results, manage client deliverables, and adjust strategies as needed to maximize effectiveness and ROI. • Create and build weekly narratives, campaign briefs, marketing and communication plans/calendars, brainstorming sessions, strategy sessions, flowcharts, POVs, etc. • Mentor account team members, providing direction, feedback, and support to achieve client and business objectives. • Work with agency team to raise issues/points of view and develop a unified agency point-of-view for clients. • Communicate and participate in strategic conversations, and work effectively across cross-functional teams (planning, media, and data ops).

Position Title: Head of Instruction Services Location:Santa Clara, CA Remote Locations - California, Nevada, Oregon, Washington, Arizona, and Illinois time type Full time job requisition id R7335 Job Description: Position Type: Regular Hiring Range: $91,800-$120,057 annually; Compensation will be based on education, experience, skills relevant to the role, and internal equity. Pay Frequency: Annual A. POSITION PURPOSE Purpose: The Head of Instruction Services leads Santa Clara University Library's information literacy program, including envisioning goals, setting priorities, and directing implementation. Reporting to the Assistant Dean of Learning & Engagement, this role directly supervises a team of three in the Instruction Services department, and coordinates the work of teaching staff across the library to advance program level information literacy priorities. This role also monitors the professional landscape for emerging areas of instruction focus and engages library staff and related stakeholders in discussions around how to respond to those trends or opportunities. The Head of Instruction Services works closely with the Assistant Dean for Learning & Engagement, the Head of Research, Outreach & Inclusion, and the Undergraduate Learning Librarian to integrate information literacy throughout the curriculum and to support teaching librarians in continuing to develop their instruction skills and pedagogical approaches. The Head of Instruction Services is also responsible for building relationships and engaging with campus stakeholder groups to ensure that the information literacy program activities are aligned with and reflect Santa Clara University institutional needs and priorities. This position will also provide research assistance to students, faculty, and staff; work with faculty as a subject liaison to academic departments; create instructional opportunities for use and evaluation of information resources; and manage and develop collections in assigned subject areas. B. Essential Duties and Responsibilities: - Management, Supervision and Leadership (25%) - Provides vision and leadership in directing and managing library instruction programs and initiatives - Participates in library strategic planning and works collaboratively with other library department heads to carry out the Library's strategic goals - Directly supervises a team of three (Undergraduate Learning Librarian, Life Sciences Librarian, and Humanities Librarian) in the Instruction Services Department and may supervise additional staff/students as needed - Leads department assessment efforts and participates in and advances the library's shared assessment framework activities - Serves on the Library Management Council, an advisory administrative body made up of the Dean, Assistant Deans, and department heads - Information Literacy Activities (45%) - Designs, implements, delivers, and assesses a comprehensive information literacy instruction program in person and online that aligns with institutional priorities and reflects emerging areas of information literacy professional practice and interest - Advances a critical information literacy approach to the Library's instruction program by providing librarian and faculty professional learning opportunities, and by developing shared curriculum for classroom settings and other learning environments - Promotes adoption and integration of instructional technologies, including deepening use of the learning management system and Springshare LibGuides platform, and remaining attentive to evolving technologies that would expand the Library's instructional reach - Collaborates with the Undergraduate Learning Librarian in constructing repositories of digital learning objects to facilitate re-use and scalability of information literacy activities - Leads assessment efforts with the Undergraduate Learning Librarian and the Instruction Services Department to assess the information literacy program's impact on student learning and overall effectiveness - Partners with the Assistant Dean for Learning & Engagement and the Head of Research, Outreach & Inclusion to extend and deepen information literacy instruction across the curriculum and co-curriculum - Extends instructional expertise to support other high-priority campus initiatives, providing educational interventions and supports for diverse student and faculty populations - Subject Liaison Activities (20%) - Acts as liaison for one or two academic departments - Provides in-person and virtual research assistance and consultations to students, faculty, staff, and visitors - Designs, develops, implements, and assesses in-person and virtual library instruction and technologies - Selects and evaluates library material in liaison subject areas to support the University's curricular and research needs - Works with assigned subject area faculty on scholarly communication issues - Service and Scholarship (10%) - Serves on and/or chairs University and University Library committees, working groups, and task forces - Participates in local, state, and national/international professional and scholarly societies and organizations - Conducts research related to library science and/or another appropriate academic discipline; presents results at conferences and/or through publication - Other duties as assigned C. GENERAL GUIDELINES - Recommends initiatives and implements changes to improve quality and services. - Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices. - Maintains contact with customers and solicits feedback for improved services. - Maximizes productivity through use of appropriate tools; planned training and performance initiatives. - Researches and develops resources that create timely and efficient workflow. - Prepares progress reports; informs supervisor of project status; and deviation from goals. Ensures completeness, accuracy and timeliness of all operational functions. - Prepares and submits reports as requested and required. - Develops and implements guidelines to support the functions of the department D. Provides or Receives Work Direction: - Directly supervises three or more full-time academic staff (librarians) - May oversee work of student workers or interns - May receive work orientation, guidance, or training from University Library colleagues within and external to the department. E. Work Schedule: This is a full-time, 40 hours per week position. Working days are Monday through Friday. Occasional evening or weekend work may be required to support department and unit services, programs, and events. F. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred. This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment and to promote and contribute to an inclusive and respectful workplace. Required: - Master's degree from an ALA-accredited (or equivalent) library science or information science program - Minimum three years of increasingly responsible, professional, relevant work experience in an academic library, with a particular expertise in the delivery of user-centered teaching - Strong commitment to information literacy instruction, with demonstrated experience teaching both in-person and through online platforms - Experience in designing and coordinating instruction assessment projects, defining research questions, documenting and analyzing data, and providing recommendations for improvements - Experience conducting analyses and creating customized reports using software applications - Prepared with the foundational knowledge and interpersonal skills necessary to lead teams, conduct performance appraisals, and support staff development - Demonstrated skills in leadership and creative problem solving - Demonstrated commitment to working collaboratively and an ability to lead in a shared decision-making environment - Demonstrated commitment to and support for diversity and inclusion - Record of scholarly ability and community/professional service appropriate for appointment at the rank of Senior Assistant, Associate Librarian or Librarian Preferred Qualifications : - Knowledge of current technologies for data collection, analysis, and reporting - Experience with online survey design tools (such as Qualtrics and Google Forms) - Experience using Canvas (or equivalent), LibGuides, Camtasia, HTML - Demonstrated commitment to monitoring and responding to emerging trends in information technology, including Generative AI and algorithmic literacy Knowledge: - Understands how to design assessment projects, define research questions, document and analyze data, and provide recommendations for improvements - Proficient in teaching with and assessing student learning within the ACRL Framework for Information Literacy - Conversant with the tenets and practices of critical information literacy and inclusive pedagogy - Familiar with a wide range of research methodologies (qualitative and quantitative) - Awareness of emerging trends in higher education and academic librarianship - Commitment to serving the needs of library users and to advocating for their needs - Current with technologies for data collection, manipulation, analysis, and reporting Skills: - Experience providing in-person and virtual reference work, preferably in an academic library - Experience conducting analyses and creating customized reports using statistical software applications (such as Excel or qualitative analysis software) - Excellent organizational and time management skills - Exceptional interpersonal, oral, written, collaboration, and presentation skills for communicating in multiple formats with a wide range of constituencies - Aptitude for designing and delivering teaching in diverse modalities (in person, online, and hybrid), including creating web-based learning modules Abilities: - Ability to lead a team, exercising strong analytical, problem solving, and decision making skills - Ability to work creatively, collaboratively, and effectively, both as a team member and independently - Ability to manage human resources (supervision, staff development, mentoring, etc.) - Ability to delegate responsibility appropriately - Ability to provide exceptional service to a diverse community. - Ability to engage in professional development activities and contribute to scholarly conversations within the profession G. Education Master's degree from an ALA-accredited (or equivalent) library science or information science program H. Years of Experience Minimum three years of increasingly responsible, professional, relevant work experience Appointment Level: This position is included in the Academic Staff Librarian category. The specific level at which an appointment is made is determined by the successful candidate's level of experience and professional accomplishment. The successful candidate for this position will be appointed at the Senior Assistant Librarian, Associate Librarian or Librarian level. Minimum qualifications for those ranks are: Senior Assistant Librarian (salary grade 6): at least two years professional experience after receiving the MLS; evidence of scholarly ability (e.g., additional coursework, conference presentations, publications) and professional or community service (e.g., active participation in professional society activities, involvement in committee or other service work at previous employers or community organizations) appropriate for an early-career librarian. Associate Librarian (salary grade 7): at least five years professional experience after receiving the MLS; evidence of scholarship (e.g. conference presentations, publications) and professional or community service (e.g., active participation in professional society activities, involvement in committee or other service work at previous employers or community organizations) appropriate for a mid-career librarian. Librarian (salary grade 8): at least seven years professional experience after receiving the MLS; evidence of scholarship (e.g. conference presentations, publications) and professional or community service (e.g., active participation in professional society activities, involvement in committee or other service work at previous employers or community organizations) appropriate for a senior librarian. I. Physical Demands: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation. - Considerable time is spent at a desk using a computer terminal - May be required to travel to other buildings on the campus - May be required to attend conference and training sessions within Bay Area or in- or out-of-state locations - May be required to occasionally travel to outside customers, vendors or suppliers J. Work Environment: The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. - Typical office environment mostly indoors with windows - Typical ambient noise and interruptions expected from shared office spaces Telecommute Santa Clara University is registered to do business in the following states: California, Nevada, Oregon, Washington, Arizona, and Illinois. Employees approved to telecommute are required to perform their work within one of these states. EEO Statement Equal Opportunity/Notice of Nondiscrimination Santa Clara University is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, ethnicity, national origin, citizenship, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, marital status, parental status, veteran or military status, physical or mental disability, medical conditions, pregnancy or related conditions, reproductive health decision making, or any other characteristic protected by federal, state, or local laws. Clery Notice of Availability Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.

Title: Associate Asset Management - Client Services Location: Overland Park, KS Columbus, OH Dallas, TX Job Description: Purpose and Job Summary: The primary focus of the position is to provide outstanding service to internal and external clients and to aid in the management and administration of our complex loan servicing portfolio through the superior execution of several core functions, interacting with Asset Management, Originations, Closing Coordinators, Investor Reporting and Accounting. This position should demonstrate a high level of knowledge of the servicing related inquires received from internal and external clients. The position will also provide leadership and direction to more junior team members. Performance of these duties at a high level of accuracy and responsiveness is critical to the department to respond to time sensitive requests & other key functions that ensure the satisfaction of our internal and external clients. Essential Duties and Responsibilities: - Promptly responds and provides periodic updates to all client inquiries pursuant to company policies and service levels. - Build relationships with external and internal clients. - Provide direct communication with investors to provide updates and answer loan level questions. - Act as the point of contact for customer issues, requests, and escalated issues as appropriate. - Performs all introductory calls related to the closing of a new loan. - Providing borrowers with any inquiry, request and/or activation issues to the online borrower portal system. - Providing borrowers with any inquiry, request and/or activation issues to the online borrower portal system. - Respond to all internal and external customer inquiries in a timely, accurate, and professional manner. - Processes and documents any change in borrower contact information. - Cross-train in all areas of department to gain full understanding of all aspects of departmental responsibilities, assist management with special projects related to department goals or as may be needed by the team. - Provide regular status updates to manager regarding any outstanding items or deadlines. - Work professionally and harmoniously with team and coworkers - Other projects and duties as assigned Education, Skills and Experience: Required: - An Associate or Bachelor's Degree preferred. - 3-4 years' experience in commercial loan servicing a plus - Previous experience with the McCracken Strategy system a plus - Proficient in MS Office, with working knowledge of CRM platforms. - Excellent communication skills with background in customer service. - Detailed oriented and independent worker with strong project management skills and ability to adjust to ever changing environment. - Proactive attitude and willingness to take initiative to seek out additional tasks and responsibilities. - Ability to work well under pressure, adjust to varied workloads and multitask. - Demonstrated ability in handling access to sensitive and confidential information. It is expected that this information remains confidential both internally and external to the company in all daily activities. - Professional business image and excellent command of the English language, both verbally and in writing (spelling, grammar, and punctuation). - Flexibility and ability to work under pressure with tight deadlines and constant interruptions; Ability to adjust priorities in a changing environment. Life at ORIX We are committed to the health and well-being of our employees and offer a quality, competitive benefits package that provides valuable healthcare and financial protection for our workforce, while emphasizing a healthy work/life balance. You Time We want you to have the time needed to recharge and manage life with our competitive vacation policy, floating personal holidays, extensive leave options, our annual observed holidays, and more. Family Care Every family has a different journey and ORIX USA Group is proud to offer extensive benefit programs such as: infertility coverage, adoption support, child and elder care, fully paid maternity, and generous parental leave benefits to help you and your families along the way. Flexible Work Arrangements ORIX associates enjoy the advantages of our hybrid working model with a 3 day in-office minimum requirement. ORIX USA is an equal opportunity employer, providing equal employment opportunities (EEO), and is committed to diversifying its workforce. All employees and applicants for employment will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Title: Associate Asset Management - Client Services Job Description: locations Overland Park, KS Columbus, OH Dallas, TX (Pearl St) time type Full time job requisition id R0004110 Purpose and Job Summary: The primary focus of the position is to provide outstanding service to internal and external clients and to aid in the management and administration of our complex loan servicing portfolio through the superior execution of several core functions, interacting with Asset Management, Originations, Closing Coordinators, Investor Reporting and Accounting. This position should demonstrate a high level of knowledge of the servicing related inquires received from internal and external clients. The position will also provide leadership and direction to more junior team members. Performance of these duties at a high level of accuracy and responsiveness is critical to the department to respond to time sensitive requests & other key functions that ensure the satisfaction of our internal and external clients. Essential Duties and Responsibilities: - Promptly responds and provides periodic updates to all client inquiries pursuant to company policies and service levels. - Build relationships with external and internal clients. - Provide direct communication with investors to provide updates and answer loan level questions. - Act as the point of contact for customer issues, requests, and escalated issues as appropriate. - Performs all introductory calls related to the closing of a new loan. - Providing borrowers with any inquiry, request and/or activation issues to the online borrower portal system. - Providing borrowers with any inquiry, request and/or activation issues to the online borrower portal system. - Respond to all internal and external customer inquiries in a timely, accurate, and professional manner. - Processes and documents any change in borrower contact information. - Cross-train in all areas of department to gain full understanding of all aspects of departmental responsibilities, assist management with special projects related to department goals or as may be needed by the team. - Provide regular status updates to manager regarding any outstanding items or deadlines. - Work professionally and harmoniously with team and coworkers - Other projects and duties as assigned Education, Skills and Experience: Required: - An Associate or Bachelor's Degree preferred. - 3-4 years’ experience in commercial loan servicing a plus - Previous experience with the McCracken Strategy system a plus - Proficient in MS Office, with working knowledge of CRM platforms. - Excellent communication skills with background in customer service. - Detailed oriented and independent worker with strong project management skills and ability to adjust to ever changing environment. - Proactive attitude and willingness to take initiative to seek out additional tasks and responsibilities. - Ability to work well under pressure, adjust to varied workloads and multitask. - Demonstrated ability in handling access to sensitive and confidential information. It is expected that this information remains confidential both internally and external to the company in all daily activities. - Professional business image and excellent command of the English language, both verbally and in writing (spelling, grammar, and punctuation). - Flexibility and ability to work under pressure with tight deadlines and constant interruptions; Ability to adjust priorities in a changing environment. Life at ORIX We are committed to the health and well-being of our employees and offer a quality, competitive benefits package that provides valuable healthcare and financial protection for our workforce, while emphasizing a healthy work/life balance. You Time We want you to have the time needed to recharge and manage life with our competitive vacation policy, floating personal holidays, extensive leave options, our annual observed holidays, and more. Family Care Every family has a different journey and ORIX USA Group is proud to offer extensive benefit programs such as: infertility coverage, adoption support, child and elder care, fully paid maternity, and generous parental leave benefits to help you and your families along the way. Flexible Work Arrangements ORIX associates enjoy the advantages of our hybrid working model with a 3 day in-office minimum requirement. ORIX USA is an equal opportunity employer, providing equal employment opportunities (EEO), and is committed to diversifying its workforce. All employees and applicants for employment will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. This policy applies to all terms and conditions of employment.