Open Position: Product Implementation Manager - eChart Location: Remote Reports To: Client Onboarding Manager Travel: Up to 50% About Us: At HST Pathways, we’re passionate about transforming healthcare. Our innovative software empowers surgery centers to provide care that’s not only more cost-efficient but also leads to better outcomes for patients. Backed by Bain Capital, we’re a profitable, fully remote SaaS company that’s growing quickly and entering an exciting new stage of expansion. With that growth comes opportunity—for us, our customers, and the people who join our team. What We’re Looking For: We’re looking for someone who is authentic, inspiring, and motivated to grow. You’re a quick learner who enjoys working in a fast-paced, evolving environment. You value diversity and inclusion and want to be part of a company that puts people first. Our values resonate with you, and you’re ready to embody them in your daily work. In this role, you’ll roll up your sleeves and take on a high-volume workload with energy and enthusiasm. You are data-driven and results-oriented, but you also know the importance of building strong relationships and contributing to a positive team culture. Most importantly, you’re excited about the chance to make an impact—not only within our company but also in the broader healthcare community we serve. Why Join Us: At HST Pathways, you’ll find more than just a job — you’ll find a place to grow, contribute, and belong. We offer the flexibility of remote work and the stability of a well-backed, profitable company. You’ll collaborate with talented teammates who are passionate about healthcare innovation and committed to each other’s success. Responsibilities: The Product Implementation Specialist is responsible for ensuring the successful implementation and adoption of our Practice Management platform and associated product suite for Ambulatory Surgery Centers (ASCs). This role guides clients through the end-to-end implementation process, providing expert support and training to enable efficient use of system features, including inventory management, preference cards, revenue cycle management (RCM), billing, scheduling, reporting, and EHR. Key responsibilities include configuring system settings, coordinating and conducting both onsite and virtual training sessions, and developing tailored training materials that reflect ASC operations and adult learning principles. The Product Implementation Specialist also provides ongoing client support, addresses complex issues with sound judgment, and collaborates with internal teams to ensure a seamless onboarding experience. Success in this role is measured by building strong client partnerships, driving confident adoption of our solutions, and ensuring sustained satisfaction through high CSAT scores and operational excellence. - Deliver onsite, classroom, and remote training on HST Pathways software products, using established tools and methodologies. - Lead training sessions for facility administrators, office managers, clinical staff, and physicians, focusing on daily use, administrative functions, and role-specific responsibilities within each application. - Create and maintain documentation and educational materials in partnership with the Learning and Development Team. - Contribute to curriculum design and training content for product upgrades and new releases. - Stay current with training best practices and adult learning methods to enhance learner engagement and knowledge retention. - Research third-party vendor integrations to provide operational expertise and ensure seamless interaction with HST Pathways applications. - Develop and update operational documentation, internal Knowledge Base content, and application Help Files to support staff and client learning. - Collaborate with internal departments to identify content gaps and implement process improvements in client education and implementation. - Partner with the implementation leadership team to support achievement of organizational OKRs and KPIs. - Troubleshoot and diagnose issues to determine whether they are application-related, escalating to the appropriate vendor when necessary. - Represent HST Pathways’ mission and values in all client and partner interactions, ensuring customer satisfaction throughout the implementation process. - Travel is up to 50% as required to deliver training and client support. Qualifications: - Bachelor’s degree preferred. - Proficiency in Microsoft Office and related software tools. - Background in healthcare, hospitals, or Ambulatory Surgery Centers preferred. - Clinical background required. - Strong public speaking and presentation abilities. - Excellent communication skills for both internal and external audiences. - Ability to manage multiple tasks and priorities in a fast-paced, dynamic environment. - Experience developing, implementing, and maintaining training curricula for new and existing products. - Hands-on experience with software implementation and end-user training. - Demonstrated success in training and educating peers, physicians, and other healthcare professionals. - Subject Matter Expert (SME) in at least one core product or across the full suite of connected care products. Team Culture + Values: - One Team: We win together, support each other, and share credit. - Inclusion: We respect differences and welcome every voice. - Transparency: We’re open, honest, and clear about our goals. - Agility: We move fast, test ideas, and learn as we go. - Empathy: We listen, care, and anticipate others’ needs. - Growth Mindset: We stay curious, keep learning, and aim to improve every day. - Proactivity: We act thoughtfully, own outcomes, and bring our best selves to work. Perks & Benefits: - Remote work environment - Health benefits paid for employees - Flexible Paid Time Off Policy - 11 company holidays per year - Paid parental leave - 401K with matching contributions - Learning and development allowance - A diverse, inclusive, and fun team! HST Pathways celebrates diversity and is steadfast in fostering an inclusive work environment where employees feel valued, respected, and engaged. We champion and nurture a culture where inclusiveness is instinctive and fuels innovation, connection, and a strong sense of “One Team”. HST is deeply committed to representing and reflecting the unique experiences, perspectives and viewpoints of our employees, customers, and the communities we serve.

• Lead the roadmap for product releases platform innovation, translating ambiguous customer input, market trends and emerging technologies into focused bets with clear success metrics (adoption, quality, and ROI) • Lead the integration of AI-driven capabilities into 0→1 and 1→N features, focusing on document intelligence and assistive user experiences • Meet with strategic customers to identify needs, validate features, and ensure development is on track • Foster a culture of evidence-based decision-making through experimentation frameworks and human-in-the-loop feedback • Research competitive solutions and the broader technology landscape to identify new solution opportunities, markets, and use cases • Hire, coach, and develop a high-performing team of Product Managers • Inform internal stakeholders of product strategy and goals, ensuring their input is considered in the broader ecosystem

Title: Product Manager, Monetization Location: San Francisco, CA | New York City, NY | Seattle, WA Job Description: About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Product Manager for Monetization, you'll drive revenue growth across our product suite spanning Claude.ai, Claude Code, Claude Cowork, and Claude Platform. You'll work closely with other growth teams that are focused on driving growth for specific audiences. You'll also partner with a cross-functional team of engineers, designers, marketers, and data scientists to develop and execute strategies that accelerate our growth while maintaining our commitment to safety and beneficial AI. Responsibilities: - Develop and execute a product strategy focused on increasing revenue growth across our suite of products - Drive monetization efforts spanning the likes of pricing & packaging, free-to-paid conversion, and consumption-based billing - Analyze product metrics and user feedback to identify monetization opportunities and optimize performance - Collaborate with engineering, design, and marketing teams to deliver high-impact growth initiatives - Conduct user research to understand customer needs and pain points - Define and track key performance indicators (KPIs) for growth initiatives - Balance rapid iteration with our commitment to AI safety and ethics Qualifications: - 6+ years of product management experience, majority in growth focused roles - Experience working on growth for mass-scale subscription businesses - Direct experience owning monetization - pricing, packaging, paid conversion, or upgrade funnels - Strong analytical skills, and experience with A/B testing and funnel optimization - Excellent communication and stakeholder management skills - Ability to thrive in a fast-paced, ambiguous environment - Passion for AI technology and its potential impact on society - Technical background or ability to work effectively with engineering teams - Founder experience is a plus The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $305,000 - $385,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process

Title: Global Data Management AI & Automation Product Manager Location: Atlanta United States Job Description: Role Overview This new role within the Global Data Office (GDO) will drive the strategy and roadmap for global data management capabilities, specifically focusing on agentic AI and AI-first solutions and platform. You will bridge the gap between innovative solutions developed by GDO and global data scientists, enterprise leverage and scale, and operational execution. You will take Equifax's global data fabric and other cloud components to the next level of automation. While our data scientists build the AI agents and solutions, and IT manages our global technical infrastructure, you will be responsible for the full lifecycle of product strategy, planning, and delivery of these solutions to internal (and, in some cases, external) users. Your missions are driving strategies (1) to ensure "AI Ready Data" is available to drive Equifax's customer-facing AI solutions, including our development of an enterprise semantic layer and (2) to automate common data management tasks to make it faster and easier to innovate with and use Equifax data. Equifax has a hybrid work schedule that allows for two days of remote work (Monday and Friday) with 3 days onsite (Tuesday thru Thursday) every week. This role reports to our Midtown (OAC, Atlanta) office and our Alpharetta (JVW) office may be considered. This position does not offer immigration sponsorship (current or future) including F-1 STEM OPT extension support. This is a direct-hire role and is not open to C2C or vendors. What You'll Do - Strategic Influence & Global BU Alignment: Act as a strategic partner aligning different business units, IT, and functions with a shared vision for scale, innovation, and efficiency for AI Ready Data and AI-driven data management products, bridging the gap between technical "how" and business "why" to secure funding and adoption. - Capability Discovery & User Centric Design: Utilize design thinking, value stream mapping, and other techniques to identify and measure friction in BU data management operations & analytics processes, and co-design capabilities and user journeys focused on both local needs and global impact. - Technical & Functional Partnership: Drive collaboration on required capabilities (people and processes, in addition to tools), providing expertise and "systems thinking" in the design of a global "AI-first" architecture for data. - Internal Product Roadmap Execution: Manage the roadmap for AI Ready Data and AI-driven data management products, forecast and plan resource requirements for initiatives, and establish routines to drive cross-functional execution. Partner with data scientists, IT, and others to evolve prototypes into deployed and adopted internal services, using measurement of improvement and efficiency gains to continuously refine the product roadmap and drive the next cycle of innovation. - Product Strategy & Go To Market: Orchestrate the launch and adoption of internal data management-tasked AI solutions by defining product positioning, identifying high-impact use cases, and establishing feedback loops between data science teams and business units to ensure measurable ROI. Establish and lead a "federated internal market" and identify opportunities to monetize internal solutions with external customers. What Experience You Need - Education: Bachelor's degree in a STEM major or related field required; Master's Degree in technical or business discipline preferred - Product Expertise: 10+ years of experience in product management, particularly in financial services or high-scale data / digital business models - Technical Literacy: Proven experience with cloud-based products (GCP preferred) and a deep understanding of cloud architecture and deployment models; hands on experience working with large datasets using foundational (SQL, Python, etc.) and big data data technologies; experience working with sensitive data (PII, PCI, etc.) - Agentic AI/MLOps Experience: Experience bringing AI solutions (esp. Agentic AI) from prototype to production - Execution Methodologies: Demonstrated success applying Agile, Lean Thinking, and Design Thinking to drive collaborative execution and innovation - Strategic Leadership: Demonstrated ability to lead through influence in a highly matrixed, federated environment, coordinating across independent global business units What Success Looks Like - The Global Semantic Layer is standardized as the "Source of Truth" for EFX.AI, reducing hallucination rates, ensuring metric consistency, and improving agent performance across all 7 regions. - Internal AI Agents have automated routine, time intensive, and error prone data management workflows, achieving positive incrementally delivered ROI - A "Federated AI Marketplace" is active, with Business Units contributing their own "AI Ready Data" products and agentic AI data management solutions to global infrastructure. #LI-AM2 #LI-Hybrid