Role Description Group practices are one of Headway's biggest growth levers — and one of its most complex design challenges. Unlike solo providers, group practices operate through owners, admins, supervisors, and supervisees, each with different permissions, workflows, and goals. A single group practice might onboard dozens of providers simultaneously, manage supervisory billing relationships across multiple states, and need practice-level reporting that doesn't exist today. This is also a massive business opportunity. Supervisory billing — enabling provisionally licensed therapists to bill insurance through Headway — represents a ~250K new provider TAM and over $100M in annual revenue potential. It's the #2 reason we lose group practice sales (after rates), and we're just getting started: we launched in-product onboarding in Q1 and are expanding state-by-state throughout 2026. As a Staff Product Designer for Group Practices, you'll be the design anchor for the only segment-based pod at Headway. You won't just own a surface — you'll own a customer. That means designing across the full lifecycle: - How group practices discover and join Headway - How they onboard and activate supervisees - How they manage packaging tiers and track practice performance You'll think like a business builder — understanding the revenue model, making sharp prioritization calls, and designing product experiences that directly drive growth. We're building an AI-first design team at Headway. Designers are expected to use AI tools like Claude, Cursor, and MagicPatterns to prototype and stay involved through launch and iteration directly in code. We're looking for designers who are already working this way and see AI as a primary part of their workflow. In this role, you will: - Own the design of the group practice experience end-to-end — from onboarding and supervisory billing, to packaging and SLA compliance, to practice management and admin tooling. - Drive supervisory billing from early product to nationwide scale — design the onboarding, activation, and in-product experience for supervisors and supervisees as we expand from NY to all 50 states. - Design for admins and owners as your primary persona — build bulk workflows, role-based views, multi-provider management, and practice-level analytics that solo-focused products don't support. - Adapt platform-wide launches for group practices — ensure they work for the group practice context, often requiring fundamentally different design approaches. - Start in planning mode, using tools like Claude.ai to clarify the problem space, understand data, and test initial assumptions. - Prototype with Claude Code/Cursor and MagicPatterns to build and iterate on flows and IAs. - Partner with product & Eng to decide when to move into production. - Partner closely with Sales and Customer Success — translate their insights into product direction and design decisions. - Contribute to the design system and culture — share your AI practice, prompts, and patterns with the design team. Qualifications - 8+ years of product design experience, with significant time spent designing for multi-user systems with different roles and permissions (admins, operators, end users). - 0→1 product experience — you've designed new product lines, validated business models through design, or taken a product area from early concept to scale. - Think like a business builder — you understand revenue models, can connect design decisions to business outcomes, and make sharp prioritization calls about where design effort creates the most value. - Have designed for platforms or marketplaces where segment-specific needs must be balanced with platform consistency — you know when to customize and when to unify. - Bring strong visual and interaction design craft across both growth surfaces (onboarding, activation) and product surfaces (dashboards, tooling, operational workflows). - Are comfortable partnering with Sales and CS as key stakeholders — not just PM and Eng — and translating customer relationships into product insights. - Are comfortable with AI prototyping tools (Claude Code, Cursor, MagicPatterns) and see them as a core part of how you work. - Want your work to make a meaningful difference in people's lives — by helping group practices thrive on Headway, you're expanding access to affordable mental healthcare at scale. Benefits - Equity compensation - Medical, Dental, and Vision coverage - HSA / FSA - 401K - Work-from-Home Stipend - Therapy Reimbursement - 16-week parental leave for eligible employees - Carrot Fertility annual reimbursement and membership - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st - Flexible PTO - Employee Assistance Program (EAP) - Training and professional development

Named America's #1 Premium Furniture Retailer by Newsweek, Ethan Allen is a leading interior design destination combining state-of-the-art technology with personal service. After more than 90 profitable years in business, we still make about 75% of our custom-crafted products in our North American workshops and have an enduring reputation for quality and craftsmanship. In our global network of Design Centers, we offer complimentary interior design service and sell a full range of home furnishings, including custom furniture and artisan-crafted accents for every room in the home. We believe our associates are our greatest brand ambassadors, and we value talent, entrepreneurial drive, and the ability to build long-lasting relationships with our clients. We're glad you're exploring the possibility of designing your future with us. General Objectives: The Design Consultant works closely with the customer in the design center/studio, remotely, online or in the customer’s home to create individualized design solutions to sell Ethan Allen products and services. The designs include space planning, fabric coordination, product selection and overall project design. Successful execution is evidenced by developing individualized designs and achieving sales goals in a flexible relationship based selling environment. Some projects may require a team or partnership-based approach. Design Consultants will be measured based on performance categories (teamwork, customer service, communication skills, decision making, project development, presentation, and technical skills) and benchmarks (Minimum Monthly Sales, Home Calls, Accent Sales, Softgood Sales, Be-Backs, PI, Close Ratio and Ethan Allen Trade Program) that contribute to the success of the Design Center as well as their own individual success. Must be skilled in the use of social media such as blogs, micro-blogs, on-line forum, content sharing web sites and other digital channels established for on-line interaction and connection to promote Ethan Allen’s brand as outlined in Ethan Allen’s Social Media Policy. Design Consultants are compensated according to the Design Consultant Incentive Compensation Plan. Compensation is incentive based with total compensation determined by commissions earned. Design Consultants are expected to meet or exceed Minimum Monthly Sales and other benchmarks as determined by Ethan Allen. This is a Full-Time position. Essential Duties and Responsibilities: - Create design solutions that are consistent with the customer’s preference and budget. - Sell Ethan Allen’s products and services. - Represent the Ethan Allen brand in all customer interactions. When in the design center professionally greet customers to establish rapport and obtain appointments and in-home consultations. Customarily and regularly make home calls to evaluate the customer’s needs and provide a total individualized design solution that closes the sale. - Utilize grassroots marketing and a variety of social media platforms to develop and grow the business. - Educate customers about the complimentary design service Ethan Allen provides, offering as little or as much design service as a customer desires. - Stay current on design and color trends to create fashionable design solutions. - Coordinate with the team to provide exceptional service to customers, before and after the sale, by promptly keeping customers informed of their order status including any delays. - Participate as required in all corporate sponsored marketing and training programs. - Educate customers on all the Ethan Allen sponsored finance options available to them. - Contribute towards the development and on-going upkeep of the design center’s portfolio. - Utilize corporate systems and technology to maximize efficiency in designing projects, creating presentations, and providing professional service for the design team’s customers. - Enter orders utilizing the retail point of sale system. - Work cooperatively in maintaining a neat and orderly design center projection. - Work with the Design Center Leader/Design Sales Leader and Design Consultants to develop business plans and grass roots marketing plans to further our market reach and exceed written goals; monitor effectiveness of the plans. Provide suggestions to modify plan based on reaching specific goals and objectives. - Utilize all technology, such as 3-D Room Planner, CRM, Live Chat, etc. to build volume of projects and productive relationships with prospective and current clients. - Utilize appropriate social media (i.e., Facebook, Instagram, etc.) to heighten own presence as well as Ethan Allen’s presence. Continually build relationships with outside talent via social media, such as LinkedIn, to build a network in the market. - Perform any other duties as required. Knowledge, Skills, & Abilities: - Minimum High School Diploma or equivalent with relevant work experience. - Minimum of one (1) year of practical interior design experience. - Bachelor’s degree or equivalent in a design-related field from an accredited institution, desirable. - Broad knowledge of interior design and effective sales techniques. - Working knowledge of online sales and design tools. - Good listening skills with excellent oral and written communication skills also required. - General understanding of how to utilize social media and grass-roots marketing to develop a book of business. Proven experience preferred. - Valid driver’s license, except in limited circumstances in which the associate can establish to the Company’s satisfaction that they have available, for use during all business hours, an alternate means of transportation not requiring the operation of a motor vehicle which will enable them to perform the duties of their position. - Intermediate skill competency using digital floor planning technology. 3D applications a plus. - Experience using interactive technology to view design concepts such as augmented reality, virtual reality and other visualization tools. - Willing and capable of learning new technologies. Compensation Our Design Consultants are paid a recoverable draw typically ranging from $30k to $70k annually based on written sales. The potential income for our experienced Design Consultants average $70,000-$115,000/year, with our top writers making $200,000 per year or more. Benefits Benefits are an important part of the total compensation that is offered, providing peace of mind and financial well-being. Ethan Allen is committed to offering a variety of benefits that allow associates to choose whether or not to participate based on personal and family needs. Some of the benefits offered are 401(k) plan (with Employer contributions), multiple Medical Plans with Prescription Drug Coverage, Health Savings Account (including Employer contributions), Dental Plan, Vision Plan, Basic Group Term Life & Accidental Death & Dismemberment, Supplemental Group Term Life & AD&D Insurance, Dependent Group Term Life Insurance, Short and Long-Term Disability, Business Travel Accident Life Insurance, Flexible Spending Accounts – Health Care & Dependent Care, Commuter Saving Plans – Public Transit & Parking, Voluntary Whole Life Insurance, Voluntary Critical Care Insurance, Voluntary Accident Insurance and Employee Assistance Program. Benefit availability varies based on full-time or part-time employee classification.

• Lead end-to-end design from discovery through delivery across Meals & Health initiatives • Design cohesive journeys across home, browse, and personalized feeds • Define experience frameworks for key moments • Leverage AI-assisted prototyping and concept development • Partner with Product, Engineering, Research, Data Science, Marketing, and Brand

• Lead end-to-end product design across high-visibility surfaces and new 0→1 experiences that help customers plan meals, manage nutrition and allergies, and build healthy household routines. • Design cohesive journeys across home, browse, and personalized feeds—establishing patterns, grids, and hierarchy that balance user needs, business goals, and partner visibility. • Define experience frameworks for key moments (e.g., first 3 orders, onboarding for health goals, meal planning adoption) and translate principles into flows, UI, and content hierarchy. • Leverage AI-assisted prototyping and concept development; explore agentic and conversational interfaces that bring personalized, AI-powered experiences to life within our design system. • Partner with Product, Engineering, Research, Data Science, Marketing, and Brand to shape requirements, run experiments, and ship measurable outcomes at speed and quality. • Plan or collaborate on research to uncover insights about meals, nutrition, and lifecycle behaviors; synthesize findings into journey maps and design opportunities. • Raise the bar for experience-led thinking—mentoring partners on journeys and emotions (not just screens) and advocating for coherent, principle-driven work.