• Work closely with the functional team leader to support the development of the strategy, approaches and tactics to mobilize stakeholders • Draft materials related to program content, e.g. meeting documents, reports • Conduct analyses related to their functional team, both proactively and reactively using a wide variety of data • Serve as the internal expert across the organization relevant to their functional team, e.g. proactively scanning the external environment for updates and market trends, providing materials for THI colleagues in other functions such as Development. • Draft program content and communications (e.g., meeting prep) for functional team • Proactively recommend ideas, content, and approaches to achieve goals • Understand key players, oversee relationship map, and make proactive recs. on how to manage key relationships • Lead day-to-day development of content to achieve team goals/strategy w/ team lead’s input and guidance • Serve as “source of truth” on current functional area materials and a resource for internal expertise across org., including supporting functional team’s content/updates (e.g., reports) for development, other functional teams, and/or operations • Work closely with Project Manager to identify key decisions or strategic approaches to elevate in meetings with team and leadership • Identify and leverage AI to support work (with understanding of appropriate uses and guardrails) • When appropriate, represent content with external audiences • Conduct non-functional area specific research requests as needed by the organization or other program analysis (no greater than 10%) • Complete background research on specific functional area topics and provide a clear and accurate synthesis for dissemination to internal stakeholders or perhaps to a wider public audience • Proactively scan the environment to understand updates, context and market trends re THI’s past or current partners and institutions more broadly; synthesize findings for leadership • Identify, sort, and present data from a wide variety of sources in a format that allows for interpretation of and identification of trends • Discern and communicate clear next steps and recommendations from conversations and meetings • Reflect on existing content production systems to identify and test improvements

• Lead a group of Associates who handle complex Serious Injury claims, predominantly RTA-based, typically valued over multi-million-pound outcomes. • Alongside your team, take responsibility for case strategy throughout the lifecycle of the claim, including liability, quantum, rehabilitation planning and settlement. • Provide guidance, oversight and peer support to your team ensuring outcomes for clients and the business are achieved. • Lead with integrity, be respectful of all colleague opinions.

• Provide synchronous video appointments and asynchronous consultations to patients with cardiometabolic conditions • Provide clinical advice and supervision to other members of the interdisciplinary care team • Conduct medical assessments appropriate to the encounter • Maintain accurate documentation of patient encounters • Supervise and provide clinical decision support to multidisciplinary Care Team members

• Monitor SQL Server database environments using tools such as PRTG, Azure Monitor, and other database monitoring platforms • Review system alerts, acknowledge incidents, and perform initial triage and resolution based on defined SOPs and runbooks • Monitor database instances, SQL Agent jobs, backups, and system performance metrics to ensure optimal operation • Execute database deployments using tools such as Azure DevOps, Redgate, DB Maestro, or other approved deployment solutions • Perform routine database maintenance activities including integrity checks, index maintenance, and backup validation • Validate deployment outcomes and ensure successful completion of maintenance activities • Monitor and manage Azure VM health and associated database infrastructure components • Perform database refreshes across lower environments as per defined processes • Escalate complex issues related to database performance, availability, or failures to L3 DBAs or client teams • Support service requests, incident tickets, and operational tasks within SLA timelines • Contribute to continuous improvement initiatives, backlog items, and automation opportunities within the database platform • Participate in database-related projects as assigned