• Monitor SQL Server database environments using tools such as PRTG, Azure Monitor, and other database monitoring platforms • Review system alerts, acknowledge incidents, and perform initial triage and resolution based on defined SOPs and runbooks • Monitor database instances, SQL Agent jobs, backups, and system performance metrics to ensure optimal operation • Execute database deployments using tools such as Azure DevOps, Redgate, DB Maestro, or other approved deployment solutions • Perform routine database maintenance activities including integrity checks, index maintenance, and backup validation • Validate deployment outcomes and ensure successful completion of maintenance activities • Monitor and manage Azure VM health and associated database infrastructure components • Perform database refreshes across lower environments as per defined processes • Escalate complex issues related to database performance, availability, or failures to L3 DBAs or client teams • Support service requests, incident tickets, and operational tasks within SLA timelines • Contribute to continuous improvement initiatives, backlog items, and automation opportunities within the database platform • Participate in database-related projects as assigned

• Monitor SQL Server database environments using tools such as PRTG, Azure Monitor, and other database monitoring platforms • Review system alerts, acknowledge incidents, and perform initial triage and resolution based on defined SOPs and runbooks • Monitor database instances, SQL Agent jobs, backups, and system performance metrics to ensure optimal operation • Execute database deployments using tools such as Azure DevOps, Redgate, DB Maestro, or other approved deployment solutions • Perform routine database maintenance activities including integrity checks, index maintenance, and backup validation • Validate deployment outcomes and ensure successful completion of maintenance activities • Monitor and manage Azure VM health and associated database infrastructure components • Perform database refreshes across lower environments as per defined processes • Escalate complex issues related to database performance, availability, or failures to L3 DBAs or client teams • Support service requests, incident tickets, and operational tasks within SLA timelines • Contribute to continuous improvement initiatives, backlog items, and automation opportunities within the database platform • Participate in database-related projects as assigned

• Teach elementary or middle school level mathematics virtually through the Think Academy Teaching Platform. • Actively engage and manage an online classroom of up to 18 students. • Prepare and deliver lessons using Think Academy's curriculum and teaching guidance. • Grade homework and provide other essential teaching-related services. • Communicate effectively with students and parents, offering timely and personalized feedback. • Typically work 30-40 hours per week (depending on number of classes you take), primarily during weekends or weekday afternoon.

• Apply behavioral science, human factors expertise, and organizational research methods to assess the workforce and operational impacts of BNATCS modernization activities • Lead and support readiness assessments, stakeholder analysis, and behavioral data collection efforts to evaluate organizational preparedness for system, process, and operational changes • Assess cognitive workload, human-system interaction, and workforce performance implications associated with new technologies, procedures, and operational practices introduced through BNATCS • Analyze workforce adaptation challenges, retraining requirements, change saturation risks, and potential impacts on controller workload, stress, and operational performance • Translate behavioral insights and workforce data into actionable recommendations that inform program decision-making, operational planning, and change management strategies • Support the development and execution of event-based change plans that guide workforce adoption of BNATCS capabilities across implementation phases • Contribute to the identification and mitigation of behavioral and workforce-related risks that could affect NAS reliability, operational safety, or program adoption • Collaborate with BNATCS engineering, technical, and operational teams to integrate human performance considerations into system design discussions, technical reviews, and operational planning activities • Provide human factors insight during design reviews, system integration discussions, and training planning to ensure workforce capabilities and operational constraints are considered • Evaluate the organizational and operational implications of modernization activities, including impacts to roles, responsibilities, decision authorities, and operational workflows • Support stakeholder engagement and workforce readiness activities including surveys, focus groups, workshops, demonstrations, and feedback collection efforts designed to facilitate change adoption • Monitor workforce sentiment, stakeholder feedback, and adoption indicators to inform engagement strategies and refine change interventions • Contribute behavioral insights to outreach and engagement activities such as demonstrations, working groups, briefings, workshops, and industry events • Develop and apply behavioral and organizational metrics that track workforce readiness, adoption health, and change effectiveness • Identify sustainability risks such as workforce turnover, training gaps, or operational resource constraints and recommend strategies to support long-term adoption and workforce capability.