Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work. Job Summary: Schedules patients for facility services based on the physician order received, including ancillary, surgical and medical testing/procedures/admissions in Scheduling Books. Applies developing/basic working knowledge and experience to the job. Works on routine assignments within defined parameters, established guidelines and precedents. Job Requirements: Education and Work Experience: - High School Education/GED or equivalent: Preferred - Associate’s/Technical degree in business or equivalent combination of education/related experience: Preferred Essential Functions: - Takes telephone requests for authorizations. Prepares referral requests. Obtains authorizations and collects patient data. - Maintains responsibility for obtaining pre-defined data, completing scheduling process in computer system, scheduling conflict resolution and cancelling/revising based on patient/provider/or facility request. Provides patients with necessary instructions regarding preparation, timing and location of exams per facility guidelines. - Maintains electronic health record (EHR) referral documentation reflecting actions on specific referrals, including adding incoming referrals that were not generated from the electronic health record (EHR). Tracks referral patient compliance and communicates with referring provider, as necessary, regarding patients refusing service or not showing up to a referral appointment. - Selects correct patient and correct service/exam. Ensures orders and required authorizations are in place. Collects clinical data under facility direction to ensure test is appropriate. - Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

Your Wireless – Verizon Wireless Premium Retailer (Remote) Location: Westbury, NY (Remote) Schedule: Monday-Friday Compensation: $17-19 per hour (based on experience) plus Commission and amazing employee benefits and perks. NO COLD CALLING Note: This is a remote position, with two weeks of training at a local Your Wireless Verizon store. Full Time Job Description: Your Wireless, a Verizon Wireless Premium Retailer, is seeking an experienced Contact Center Representative to join our team. We are looking for a contact center representative that will be the liaison between our company and its current and potential customers. The Contact Center Representative will be part of a team of inside sales representatives responsible for positioning Verizon Wireless products, services, and solutions to business and consumer customers through outbound calling efforts. Setting appointments for Verizon customers at our network of retail locations by driving marketing and promotional campaigns. What we offer: - Comprehensive health, dental, and vision insurance - Employee discount on Verizon services - 401(k) with company matching Contact Center Representative Duties and Responsibilities: - Handle high volume of outbound and inbound calls to/from Verizon customers. - Conduct outbound calling for follow-ups and sales promotions. - Assist customers with product information and purchasing decisions. - Respond to customer inquiries via phone, email, live chat and SMS messages. - Serve as a liaison between customers and the sales team. - Upsell products or services to increase revenue. - Perform data entry tasks accurately and in a timely manner. - Meet personal/team qualitative and quantitative targets. Qualifications/Requirements: - At least a High School degree or equivalent. - At least two (2) years experience in a call center or tele sales environment - At least two (2) years customer service experience, preferably in telecommunications. - Excellent communication and interpersonal abilities - Knowledge of CRM systems and sales tracking tools - Knowledge of wireless technology and services (preferred) - Previous experience with Verizon products and services (preferred) - Ability to work in a fast-paced, results-driven environment About Your Wireless Your Wireless is proud to be the largest minority-owned Verizon Authorized Retailer. Our diversity and employee-first culture fill our 130+ stores across 19 States with over 500 of the best wireless experts on earth. Our motto of “Be really, really nice, know your $#%@, and always find a way,” guides our team to deliver a best-in-class customer experience through simplicity. We don’t like to complicate things. To learn more about Your Wireless visit www.YourWirelessInc.com Your Wireless Inc., is an Equal Opportunity Employer and does not discriminate in employment based on race, color, religion, creed, national origin, ancestry, sex/gender (including pregnancy, childbirth, breastfeeding/lactation, and related medical conditions), age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law.

• Answering or making calls to members to book appointments for their no-cost Prospective Health Assessments • Learn about and address customer needs, complaints, or other service issues. • Responding efficiently and accurately to callers, explaining possible solutions/rebuttals, and ensuring that customers feel supported and valued. • Engaging in active listening with callers, confirming or clarifying information, and diffusing angry clients, as needed. • Building lasting relationships with customers and other call center team members based on trust and reliability. • Utilizing software, databases, scripts, and tools appropriately. • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service • Making sales or recommendations for products or services that suit client needs better. • Taking part in training and other learning opportunities to expand knowledge of the company and position. • To be available on meetings on camera as and when needed • Adhering to all company policies and procedures. • Additional ad-hoc tasks as assigned by the Call Center Supervisor

• Answering or making calls to members to book appointments for their no-cost In-home Health Assessments • Learn about and address customer needs, complaints, or other service issues. • Responding efficiently and accurately to callers, explaining possible solutions/rebuttals, and ensuring that customers feel supported and valued. • Engaging in active listening with callers, confirming or clarifying information, and diffusing angry clients, as needed. • Building lasting relationships with customers and other call center team members based on trust and reliability. • Utilizing software, databases, scripts, and tools appropriately. • Understanding and striving to meet or exceed call center metrics while providing excellent, consistent customer service • Making sales or recommendations for products or services that suit client needs better. • Taking part in training and other learning opportunities to expand knowledge of the company and position. • To be available on meetings on camera as and when needed • Adhering to all company policies and procedures. • Additional ad-hoc tasks as assigned by the Call Center Supervisor