Apify is a web scraping and browser automation platform - with the mission to help anyone get more value from the web - so that they can focus on what matters. Thousands of developers worldwide build and run web scrapers using our cloud. Many developers later publish and monetize their tools on Apify Store. Solopreneurs, startups, and Fortune 500 companies all use Apify to extract data from billions of web pages and automate millions of manual tasks every month. To support this mission, Apify is looking for a Night Shift Support Engineer to handle customer inquiries from 5 PM to 2 AM CET. You'll solve both business and technical issues via chat and email, while mastering our web scraping platform. If you have programming knowledge, strong communication skills, and prefer evening hours, join our team in Prague, Brno, or remotely. What you’ll be working on: Our Support team processes customer questions and other internal notifications every day. Besides Apify Console, our main tools are Intercom for external tickets and Slack for internal notifications and discussions. The conversations cover a wide range of both business and technical topics, for example: - What we consider business: - Choosing the right subscription plan - Help with invoices and billing - Help to understand Apify features - Processing user compensation - What we consider technical: - Help with integrations - Coding help with Apify API/SDK - Help with Apify-maintained Actors When our AI bot processes the external conversations, it divides them into different priorities based on various criteria. Our team then holds different SLAs based on the priority levels. Our main goals concern customer experience. It’s namely the customer satisfaction and response timeliness. Apify’s customers can be both businesses and end-users, but we’re generally used to a B2C setup, with a larger volume of shorter engagements. From internal notifications, we have a set of topics that are challenging to automate because they need human insight, but need to be processed in a timely manner. They typically are related to processing certain billing issues or preventing fraudsters from exploiting the platform. We always provide only written support, either via chat or email. Our Support team doesn't provide phone support or on-site visits. Besides providing support, we also get our feet wet with other projects. For example, we’re really into automation and simplification of processes, AI in Support, building knowledge in Help Center, and also expanding our technical insights. As Apify grows, we’d like to expand to cover American timezones. At the same time, we’d like to keep our multicultural and multilingual but Czech-based culture. That’s why we’re looking for a night owl. The office time will typically be from 5 PM to 2 AM CET on workdays. You can do that from one of our offices in Prague, Brno, or fully remotely. We may occasionally want you to come sooner or to participate in one of our company events. As we are expanding our support coverage, we may hold shifts for public holidays and also weekends for the most urgent conversations. They say there are no perfect candidates, but you might be the one if you have: - 1–2 years of support experience, ideally in a software-as-a-service company - Knowledge of programming principles and HTML/CSS/JavaScript is an advantage, interest in technology at the very least - Preferences to work in the afternoons/evenings (from 5 PM to 2 AM CET) with holiday/weekend standby duties - Passion for technology - Ability to explain complex information to customers clearly and concisely - Professional verbal and written communication skills in English - Strong customer orientation By the end of the first 3 months, we expect you to: - Onboard into the Apify platform based on your technical level - Understand different types of Actors and what customers can do with Apify - Learn the Support processes - Get acquainted with Apify Console, Intercom, and Slack - Learn working with our staging environment to test out recommended approaches - Process your first 50 conversations in the first month and then slowly expand to full capacity By the end of the first 6 months, we expect you to: - Start maintaining a great customer satisfaction in your conversations - Start participating in team duties - Stay up to date with newly released functionality - Learn our educational materials - inside and out - Collaborate on creating a work division structure that ensures the best distribution of time and effort - Contribute to Apify's Help Center and internal knowledge base Why should you work at Apify? - Space, support, and autonomy for personal growth, with a direct impact on our success - Full-time position in Prague (Lucerna Palace), Brno (Titanium) or fully remote - Nobody counts holidays as long as the work gets done 💪 - Stock options and profit sharing 💰 - Free Multisport card - We welcome pets, kids, and bikes at the office - Epic team buildings and offsites 🚢 with biking, canoeing, and other adventures 🪂 - Solid education and training budget, conference tickets, internal “Eat & Learn” sessions, and the possibility to work across teams - Generous hardware budget 💻 - Free dinners every day when working from the office 🌮🥡 - Unlimited supply of ☕ & 🍺 and snacks - Free entry to the wonderful Prague and Brno Zoo 🐘 - Ping-pong, chess, PS5, lightsabers🏓

Apify is a web scraping and browser automation platform - with the mission to help anyone get more value from the web - so that they can focus on what matters. Thousands of developers worldwide build and run web scrapers using our cloud. Many developers later publish and monetize their tools on Apify Store. Solopreneurs, startups, and Fortune 500 companies all use Apify to extract data from billions of web pages and automate millions of manual tasks every month. To support this mission, Apify is looking for a Support Engineer to handle customer inquiries during typical working hours (8 AM to 5 PM CET). You'll solve both business and technical issues via chat and email, while mastering our web scraping platform. If you have programming knowledge and strong communication skills, join our team in Prague, Brno, or remotely. What you’ll be working on: Our Support team processes customer questions and other internal notifications every day. Besides Apify Console, our main tools are Intercom for external tickets and Slack for internal notifications and discussions. The conversations cover a wide range of both business and technical topics, for example: - What we consider business: - Choosing the right subscription plan - Help with invoices and billing - Help to understand Apify features - Processing user compensation - What we consider technical: - Help with integrations - Coding help with Apify API/SDK - Help with Apify-maintained Actors When our AI bot processes the external conversations, it divides them into different priorities based on various criteria. Our team then holds different SLAs based on the priority levels. Our main goals concern customer experience. It’s namely the customer satisfaction and response timeliness. Apify’s customers can be both businesses and end-users, but we’re generally used to a B2C setup, with a larger volume of shorter engagements. From internal notifications, we have a set of topics that are challenging to automate because they need human insight, but need to be processed in a timely manner. They typically are related to processing certain billing issues or preventing fraudsters from exploiting the platform. We always provide only written support, either via chat or email. Our Support team doesn't provide phone support or on-site visits. Besides providing support, we also get our feet wet with other projects. For example, we’re really into automation and simplification of processes, AI in Support, building knowledge in Help Center, and also expanding our technical insights. Now, we’d like to reinforce our Czech team covering the typical day-shift, approx. between 8 AM and 5 PM on workdays. You can do that from one of our offices in Prague, Brno, or fully remotely within Czechia. As we are expanding our support coverage, we may hold shifts for public holidays and also weekends for the most urgent conversations. They say there are no perfect candidates, but you might be the one if you have: - 1–2 years of support experience, ideally in a software-as-a-service company - Knowledge of programming principles and HTML/CSS/JavaScript is an advantage, interest in technology at the very least - Not minding possible holiday/weekend standby duties - Passion for technology - Ability to explain complex information to customers clearly and concisely - Professional verbal and written communication skills in English - Strong customer orientation By the end of the first 3 months, we expect you to: - Onboard into the Apify platform based on your technical level - Understand different types of Actors and what customers can do with Apify - Learn the Support processes - Get acquainted with Apify Console, Intercom, and Slack - Learn working with our staging environment to test out recommended approaches - Process your first 50 conversations in the first month and then slowly expand to full capacity By the end of the first 6 months, we expect you to: - Start maintaining a great customer satisfaction in your conversations - Start participating in team duties - Stay up to date with newly released functionality - Learn our educational materials - inside and out - Collaborate on creating a work division structure that ensures the best distribution of time and effort - Contribute to Apify's Help Center and internal knowledge base Why should you work at Apify? - Space, support, and autonomy for personal growth, with a direct impact on our success - Full-time position in Prague (Lucerna Palace), Brno (Titanium) or fully remote - Nobody counts holidays as long as the work gets done 💪 - Stock options and profit sharing 💰 - Free Multisport card - We welcome pets, kids, and bikes at the office - Epic team buildings and offsites 🚢 with biking, canoeing, and other adventures 🪂 - Solid education and training budget, conference tickets, internal “Eat & Learn” sessions, and the possibility to work across teams - Generous hardware budget 💻 - Free dinners every day when working from the office 🌮🥡 - Unlimited supply of ☕ & 🍺 and snacks - Free entry to the wonderful Prague and Brno Zoo 🐘 - Ping-pong, chess, PS5, lightsabers🏓

Role Software Engineer Senior Function Backend Developer Mandatory Skills Perl/Python, SQL, Unix, XML, GIT, Agile/Scrum, AI Usage, Database (Sybase, PostgreSQL, MariaDB) Experience 6-7 yrs. Education Graduate (Technology) As a Software Engineer (Backend), you will drive the design and development of backend systems that support the Tax Information Reporting Suite (TIRS) and Core Services. You will lead backend engineering efforts, build scalable and reliable services, and ensure high‑quality technical delivery. In this role, you will own backend architecture, data processing workflows, and integrations across platforms. You will work closely with product, QA, DevOps, and other engineering teams to enable smooth releases, efficient deployments, and effective production support. You will guide technical decisions, mentor team members, and promote best practices in coding, performance, security, and automation. This position offers a strong opportunity to deepen backend expertise while shaping modern, enterprise‑grade solutions in a fast‑paced environment. What you will be doing Participate actively in release and sprint planning, working with stakeholders to understand scope, priorities, and timelines. Independently design and develop high‑quality backend solutions. Develop comprehensive unit test cases. Quickly debug issues and provide timely fixes with minimal turnaround. Understand and enhance existing database stored procedures/SQL and create new ones when needed. Communicate project status, progress, and challenges effectively with the team. Ensure delivery of high‑quality, reliable software. Follow best coding practices, standards, and quality control measures throughout the development lifecycle. Continuously improve development processes, explore new innovations, and contribute to product quality enhancements. What you bring: Bachelor’s degree or equivalent combination of education, training, and experience. 5 – 6 years of hands‑on experience in core Python and Perl development. At least 3 years of experience working with relational databases such as Sybase, Oracle, or MS SQL. Strong knowledge of PL/SQL, with the ability to debug and optimize complex stored procedures and SQL queries. Working knowledge of Unix/Linux environments. Strong understanding of object‑oriented programming concepts. Ability to apply appropriate design patterns during solution design and implementation. Solid experience with version control tools such as Subversion or Git. Knowledge of cloud platforms (preferably Azure) is a plus. Excellent problem-solving, debugging, and analytical skills. Strong written and verbal communication skills. A good team player with strong collaboration skills. Self‑motivated and eager to learn new technologies. At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

The salary for this role is £50,000 - £52,000 This role is advertised on a 12 month fixed term contract. Do you have hands-on experience supporting and optimising Azure integration platforms, including CI/CD pipelines and live production environments? Are you confident designing, managing, and securing Azure AD B2C identity flows and API Management (APIM)? Can you develop, maintain, and troubleshoot cloud solutions using multiple technologies and languages—such as C#, Azure Functions, and Web Apps—while embedding security and quality into your code? If so, we’d love to hear from you! At Livestock Information Ltd, our mission is to be an outstanding service provider of livestock data, empowering government, industry, and farmers to effectively manage disease and infection control, whilst enhancing productivity and innovation in agriculture. To achieve this, we need great people, who share in our values.  As an Azure Integration Engineer, you’ll play a key role in keeping our platforms running smoothly and securely. Your day will involve monitoring systems, fixing issues as they arise, and working closely with development teams to improve CI/CD pipelines and delivery processes. You’ll also look after Azure B2C identity flows and API Management (APIM), helping ensure seamless and secure integrations. Alongside this, you’ll support security activities using tools like Defender for Cloud, SonarCloud, and ZAP, respond to support requests, and help prepare for upcoming releases and projects. Responsibilities Your responsibilities will include - Providing timely and efficient break-fix support to resolve system issues and minimise downtime in line with Service Level Agreements including out-of-hours. - Monitoring system performance, availability, and capacity, performing infrastructure and code optimisation to ensure efficiency and reliability. - Providing 3rd line support for the Azure customer identity and integration services and address escalated issues while coordinating with internal teams to maintain service uptime. - Implementing real-time monitoring tools for applications and under lying infrastructure. - Setting up proactive alerts and developing incident response procedures to identify, respond to, and resolve incidents efficiently. - Monitoring system health and providing timely feedback on performance and potential risks to service availability. - Conducting regular vulnerability assessments, enforce security policies, and ensure patching and system hardening measures are applied. - Adhering to corporate Information Security Policies, Azure Security Benchmark, and CIS controls. - Supporting development teams with technical guidance, ensuring robust and secure applications or services. - Collaborating on new projects and enhancements to ensure customer identity and integration requirements are met.. You may be required to undertake other duties assigned by your line manager as appropriate