Job Title: Shop Support Manager (Field Operations) GTA - Remote Tommy Gun’s is rapidly expanding global franchise that currently operates over 90 barbershops in Canada with locations in the US, Australia and New Zealand too. We’re growing fast, and we’re looking for someone who wants to grow with it. This is not a sit-behind-a-desk role. You’ll be in shops, working with franchisees, solving real problems, and driving results where it actually matters. If you’re the type of person who: - Takes initiative without being asked - Moves fast and figures things out - Builds relationships quickly - Wants to own outcomes, not just tasks Keep reading. What you’ll actually do This role is about execution. - Work directly with Business Owners to improve shop performance - Get into locations regularly, build trust, and influence behaviour - Identify gaps in operations, service, and sales, then fix them - Drive revenue through better execution of the model (service, retail, experience) - Hold people accountable without damaging relationships - Support rollout of new programs and initiatives - Use data (NPS, sales, KPIs) to guide decisions and action - NPS is a core driver of growth and guest loyalty in our system What success looks like - Shops run tighter, cleaner, and more consistently - Sales improve through better execution, not just traffic - Business Owners trust you and actually listen to you - You become the go-to person in your region Who this is for This is not a “wait for direction” role. You’ll do well if you: - Are early in your career but hungry to grow fast - Have strong people instincts and aren’t afraid of tough conversations - Can walk into a shop and immediately see what’s broken - Take ownership without needing constant oversight - Like being in the field more than behind a desk Experience - 2–5 years in retail, hospitality, or service-based operations - Multi-unit experience is a bonus, not required - Strong communication and relationship-building skills - Comfortable with travel across the GTA and eastern Canada Why this role is different - You’ll work directly with operators and see the impact of your work - You’ll learn how a franchise system actually runs - You’ll have a clear path to grow into more senior roles - You won’t be stuck in meetings all day Comp & details - Salary: ~$65,000 - Remote, with regular travel to shops across the GTA, eastern Canada as well as visits to our head office in Kelowna, BC - Health benefits, RRSP matching, and product perks

Job Title: Shop Support Manager (Field Operations) GTA - Remote Tommy Gun’s is rapidly expanding global franchise that currently operates over 90 barbershops in Canada with locations in the US, Australia and New Zealand too. We’re growing fast, and we’re looking for someone who wants to grow with it. This is not a sit-behind-a-desk role. You’ll be in shops, working with franchisees, solving real problems, and driving results where it actually matters. If you’re the type of person who: - Takes initiative without being asked - Moves fast and figures things out - Builds relationships quickly - Wants to own outcomes, not just tasks Keep reading. What you’ll actually do This role is about execution. - Work directly with Business Owners to improve shop performance - Get into locations regularly, build trust, and influence behaviour - Identify gaps in operations, service, and sales, then fix them - Drive revenue through better execution of the model (service, retail, experience) - Hold people accountable without damaging relationships - Support rollout of new programs and initiatives - Use data (NPS, sales, KPIs) to guide decisions and action - NPS is a core driver of growth and guest loyalty in our system What success looks like - Shops run tighter, cleaner, and more consistently - Sales improve through better execution, not just traffic - Business Owners trust you and actually listen to you - You become the go-to person in your region Who this is for This is not a “wait for direction” role. You’ll do well if you: - Are early in your career but hungry to grow fast - Have strong people instincts and aren’t afraid of tough conversations - Can walk into a shop and immediately see what’s broken - Take ownership without needing constant oversight - Like being in the field more than behind a desk Experience - 2–5 years in retail, hospitality, or service-based operations - Multi-unit experience is a bonus, not required - Strong communication and relationship-building skills - Comfortable with travel across the GTA and eastern Canada Why this role is different - You’ll work directly with operators and see the impact of your work - You’ll learn how a franchise system actually runs - You’ll have a clear path to grow into more senior roles - You won’t be stuck in meetings all day Comp & details - Salary: ~$65,000 - Remote, with regular travel to shops across the GTA, eastern Canada as well as visits to our head office in Kelowna, BC - Health benefits, RRSP matching, and product perks

Role Description The Consulting Intern will support DEKRA’s consulting teams on strategic projects that drive safety performance and organizational improvement for clients across a wide range of industries. This role offers hands-on experience in research design, data analysis, communication strategy, and solution development. Interns will collaborate with experienced consultants and gain exposure to real-world client engagements while deepening their understanding of safety, culture, and organizational behavior. What You’ll Do: - Competitor & Market Analysis: Benchmark industry practices and help identify DEKRA’s unique value proposition. - Content Development: Assist in reviewing and updating DEKRA’s internal points of view on key topics through literature reviews and synthesis. - Research & Methodology Design: Develop research approaches for industry-specific safety studies and organizational assessments. - Data Collection & Analysis: Support collection, organization, and analysis of client and industry data using DEKRA tools (e.g., Expert Logic System) and other platforms. - Insights & Reporting: Translate data into meaningful insights; assist in preparing charts, reports, and white papers for internal and external audiences. - Strategic Integration: Identify opportunities to integrate cross-disciplinary concepts into DEKRA’s offerings. - Client Engagement Support: Attend stakeholder meetings and support communication planning, data sharing, and collaborative analysis. - Presentation & Communication: Assist in creating presentation materials and written content for clients and internal teams. - Field Experience: Shadow consultants on client engagements and assessments, with opportunities to contribute to solution delivery and refinement. Qualifications - Strong interest in safety, performance improvement, and organizational behavior. - Excellent analytical, research, and critical thinking skills. - High attention to detail and strong organization abilities. - Comfortable working independently and as part of a team. - Outstanding written and verbal communication. - Proficient in Microsoft Office; familiarity with data tools such as R, SQL, or Tableau is a plus. - Currently pursuing or recently completed a graduate degree in a relevant field (e.g., Behavioral Science, Public Health, I/O Psychology, Safety Engineering, Data Science). Requirements - Must be able to work in a variety of client locations, environments, and conditions. - Must be able to accommodate working various shifts as client activities are scheduled. - Must be able to withstand the rigors of extensive travel. - May require difficult travel and long periods of driving. - Ability to move and conduct work with full range of motion. - Ability to lift 25-50lbs (luggage). - Extended periods of computer-based work. - Extended periods of standing. Benefits - Compensation: The pay range for this position is $25 per hour to $30 per hour. - Hands-on experience. - Exposure to a variety of impactful projects across multiple industries. - The opportunity to learn from experienced professionals. - Insight into consulting best practices and strategic thinking. - The potential to co-lead elements of smaller-scale projects and contribute meaningfully. - A flexible work schedule. Additional Position Details - Reports to: Strategic Consulting, Vice President, Executive Consultant Lead. - Work Model: Remote or hybrid, depending on project needs. - Work Location: US-based Remote. - Status: Intern. - FLSA Classification: Non-exempt. - Visa Sponsorship: This position is not eligible for Sponsorship.

• Pro actief benaderen van potentiële klanten via telefoon en e-mail (outbound). • Het maken van afspraken en het beheren van de agenda's van onze (account managers). • Opbouwen van een goede relatie en het winnen van vertrouwen bij potentiële klanten. • Het verstrekken van informatie over onze organisatie. • Regelmatig evalueren van je activiteiten en resultaten en bijdragen aan het verbeteren van onze werkwijze.