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Based in Lehi, Utah, DigiCert is a certificate authority company that has issued more than 80,000 digital certificates and credentials to customers around the g
Account Executive
Location
United States
Posted
110 days ago
Salary
0
Seniority
Mid Level
Job Description
Account Executive
DigiCert
• Own the sales process from qualified opportunity to close for ValiMail solutions within DigiCert customer accounts • Engage with inbound and SDR-qualified opportunities rather than cold outbound prospecting • Conduct discovery to understand customer email infrastructure, security posture, and DMARC maturity • Position ValiMail’s value proposition as a natural extension of customers’ existing DigiCert investment • Manage a high-volume pipeline while also navigating longer, more complex enterprise deal cycles • Collaborate closely with SDRs to ensure clean handoffs, strong opportunity qualification, and consistent follow-up • Partner cross-functionally with Customer Success, Product, Marketing, and Sales Operations to deliver a seamless customer experience • Maintain accurate and up-to-date pipeline, forecasts, and activity tracking in Salesforce • Participate in enablement sessions, playbook execution, and ongoing process refinement for the cross-sell motion • Occasionally support joint customer calls or initiatives with DigiCert stakeholders
Job Requirements
- 2–4+ years of closing experience in B2B SaaS sales
- Experience selling into existing customer accounts, including upsell, cross-sell, or expansion motions
- Comfortable managing both transactional and more consultative sales cycles
- Strong discovery and qualification skills with the ability to align technical solutions to business outcomes
- Ability to communicate technical concepts clearly to IT, security, and business stakeholders
- Highly organized with strong CRM discipline and attention to detail
- Coachable, process-oriented, and receptive to structured sales motions and feedback
- Comfortable working in a fast-paced, high-velocity environment with defined playbooks
Benefits
- Competitive compensation with base salary and commission
- Participation in employee stock option plan
- Comprehensive health, dental, and vision coverage
- Six weeks of paid parental leave for all parents, plus an additional six weeks for birth parents
- Fully remote, US-based role
- Unlimited and flexible PTO
- Opportunity to be part of a new, highly visible revenue motion with meaningful growth potential
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• Focus on remote customer service and sales; • Client prospecting: actively seek new customers using various strategies; • Product presentation: demonstrate and highlight the features and benefits of the products you represent, adapting the approach to each prospect's specific needs; • Negotiation of commercial terms: negotiate prices, payment terms, discounts and other contractual conditions to close profitable deals for both parties; • Closing sales: finalize sales agreements and ensure orders are processed correctly and delivered on time by effectively following up on all stages; • Providing customer support: deliver after-sales support, resolving any customer issues or questions to ensure ongoing satisfaction; • Relationship management: build and maintain strong relationships with customers, cultivating trust, understanding their needs and being available to assist them, thereby fostering brand loyalty.
• Prospecting clients: actively seek new customers using different strategies; • Product presentation: demonstrate and highlight product features and benefits, adapting the approach to each potential customer's specific needs; • Negotiating commercial terms: negotiate prices, payment terms, discounts and other contractual conditions aimed at closing mutually profitable sales; • Closing sales: finalize sales agreements and ensure orders are processed correctly and delivered on time by effectively following up on all stages; • Providing customer support: deliver post-sale support, resolving any customer issues or questions to ensure ongoing satisfaction; • Managing relationships: build and maintain strong relationships with customers, cultivating trust, understanding needs and being available to assist, thereby encouraging brand loyalty.
