• Idealizar, desenvolver e acompanhar estratégias de políticas de crédito para elegibilidade e atribuição de limites de clientes, através de metodologias analíticas preditivas e de experimentação; • Garantir a implementação com qualidade e precisão das estratégias de crédito nos sistemas de decisão; • Acompanhar a performance através de técnicas analíticas e de segmentação, recomendando alterações para mitigação de risco e aumento de rentabilidade; • Gerar insumos para a interação entre equipes; • Preparar apresentações para o conselho e alta administração com análises, estudos, inovações e resultados.

• Revisar, desenvolver e manter atualizadas as políticas de crédito PJ para produtos como emissão de cartão, antecipação de recebíveis, capital de giro e adquirência; • Garantir a correta aplicação das políticas ao longo de todo o ciclo de crédito, desde a originação até o acompanhamento da carteira; • Definir e acompanhar critérios de elegibilidade, limites, prazos, garantias, exposições e alçadas por produto e segmento; • Monitorar indicadores de crédito (inadimplência, perdas, concentração, utilização de limites e rentabilidade), propondo ajustes quando necessário; • Realizar análises econômico-financeiras de empresas e estudos setoriais para embasar recomendações de política; • Atuar como referência técnica para dúvidas e alinhamentos com áreas parceiras; • Elaborar e apresentar materiais técnicos e executivos para Comitês de Crédito e fóruns de governança; • Avaliar impactos de cenários macroeconômicos, regulatórios e de mercado nas políticas de crédito; • Contribuir para a melhoria contínua dos processos e controles de crédito PJ.

This is a remote position. Epic Tapestry Analyst: Position Type: Direct Hire (Remote) Position Overview Epic Tapestry Analyst: Build and configure for the enhancements and capital projects within the Tapestry UM module area, specifically Service Authorizations. Qualifications Required - Must have a current Epic Tapestry Certification (any of these Claims, Membership, Enrollment & Eligibility, CRM, Utilization Management) - 3-6 years of recent build and configuration experience on any of the Epic Tapestry modules - Experience in application build and go-live, along with extensive experience in Service Authorization implementation, workflows, troubleshooting, testing, and support - Good interpersonal and communication skills - Demonstrative understanding of technical documentation - Bachelor’s degree, preferably in information technology, business, or healthcare related field; or equivalent experience Contract Details - Term: Immediate start - Schedule: Full-time (40 hours/week) - Location: 100% Remote Requirements Preferred - Work Experience/Direct knowledge of Utilization Management or Tapestry Utilization Management build - Analytical/ Decision Making Responsibilities - Analytical ability to manage multiple projects and prioritize tasks into manageable work products - Strong desktop skills including Word, Excel, PowerPoint - Can operate independently or with minimum supervision - Ability to deliver technical demonstrations

Are You Passionate About Making Every Second Count? Become Our Next WFM Real-Time Analyst! Step into a high-impact role where your sharp eye and quick decisions drive performance. As a WFM Real-Time Analyst, you'll be the pulse of our operations—monitoring live queues across all channels, tracking agent attendance and adherence in real time, and helping us hit our service goals with precision and consistency. What you will do WFM Real Time Analyst - Monitoring call queues and agent statuses in real time, facilitating swift communication and action across teams in the US, Philippines, Costa Rica, India, and South Africa. - Managing real-time scheduling updates and approving off-phone activities using WFM scheduling tools to ensure optimal resource alignment throughout the day. - Generating, validating, and analyzing performance and staffing reports, and making data-driven recommendations to optimize productivity and meet billability targets. - Ensuring timely and accurate reporting, with updates delivered throughout the day to support strategic decisions and operational visibility. - Supporting the implementation of new WFM technologies, helping drive innovation and continuous improvement across the function. - Leading weekly meetings and delivering WFM onboarding sessions for new hires, promoting understanding of tools, metrics, and real-time practices. - Taking initiative to support additional tasks and responsibilities as needed flexibility and problem-solving are essential in this evolving environment. What We're Looking For - At least 2 years of college education, preferably with a background in Computer Science, Mathematics, Analytics, Project Management, or Business Administration - Proficient in Microsoft Office Suite, especially Excel (pivot tables, formulas, reporting tools) - Strong analytical and problem-solving skills with keen attention to detail - Ability to thrive in a fast-paced, real-time environment and collaborate across global teams What We Offer ClearSource offers a competitive salary as well as opportunities for career growth and professional development. We have an inclusive culture that values diversity and the contributions our employees make to the organization’s success. We also offer: - Competitive salary – Get paid for doing what you love! - Medical and dental insurance (with free dependent coverage!). - Group life insurance for peace of mind. - Paid time off (PTO) – Because work-life balance matters. - Outstanding career growth opportunities – Learn, advance, and develop your career. - A fun, innovative, and energetic team culture – Be part of a company that values its employees - Skills and leadership development to help you reach your full potential. - Free meal for onsite employees At ClearSource, our mission is simple: Making Lives Better—for our employees, our clients, and their customers. Our culture is built on a strong foundation of core values that shape everything we do: - Customer First – We are obsessed with delivering an exceptional customer experience. - Personal Accountability – We do the right thing and own our actions. - Humble Courage – We embrace feedback, seek growth, and push ourselves to improve. - Hungry – We bring passion, energy, and drive to everything we do. - Happy & Healthy – We believe in balance, well-being, and a positive workplace. If these values resonate with you, this is your chance to join a fast-growing, high-performing team!