Senior Account Director About the role The Senior Account Director oversees a portfolio of high-value accounts, providing advanced strategic leadership and ensuring long-term client success. This role operates at a senior level, managing complex relationships and driving significant business impact. Qualifications - Bachelor’s degree required - 8 to 10 years of experience in digital marketing or client strategy leadership - Agency experience preferred - Experience managing enterprise-level clients - Experience working with e-commerce and/or B2B clients is a plus - Working knowledge of digital marketing channels, including owned media (SEO & GEO), paid media (search, social, and programmatic), Email & SMS, and more. - Hands-on experience with paid media platforms is strongly preferred Key Responsibilities Executive Client Leadership - Build and maintain executive-level client relationships - Lead high-level strategic conversations and long-term planning - Serve as a trusted advisor on business and marketing strategy Portfolio Strategy & Performance - Oversee strategy across multiple accounts, ensuring consistency and performance - Drive long-term growth and retention across the portfolio - Identify and act on opportunities for expansion Team Leadership & Oversight - Lead and support Account Directors and their teams - Ensure high standards of performance, communication, and delivery - Provide coaching and leadership across the organization Operational Excellence - Ensure consistency in processes, workflows, and quality across accounts - Identify opportunities to improve efficiency and scalability Core Skills & Competencies - Executive presence and communication - Advanced strategic thinking - Leadership and team management - Business growth and revenue management - Operational oversight - Experience with tools and ad platforms, including Google Analytics, Google Ads, Google Search Console, SEMRush, Klaviyo, Meta Ads, ClickUp, etc., is a plus What Success Looks Like in This Role You influence client business outcomes at a high level, drive sustained portfolio growth, and elevate the performance of teams and accounts across the organization. Client Services Remote (United States)

Director, Clinical Development, Neuroscience remote type Remote locations US - Home-Based - PA time type Full time job requisition id R011028 The Director, Clinical Development, will join a growing team in the therapeutic areas of Neuroscience. Responsibilities include clinical leadership of development programs, medical monitoring of clinical trials (if MD), contributing to CNS clinical development strategy, supporting regulatory submissions, and representing clinical development in multidisciplinary teams within R&D. Essential Functions - Provide leadership and medical/scientific input for clinical programs, clinical protocols in development, ongoing clinical trials, clinical study reports and regulatory documents. - Serve as medical monitor on trials for products under development in CNS/neurology (if MD or appropriate per role). - Provide clinical oversight during clinical programs and make recommendations based on findings to team, as needed. - Provide strategic input on new product concepts, long-range strategic plans and licensing opportunities in CNS. - Collaborate closely within clinical development and with cross-functional team members including in clinical operations, regulatory affairs, drug safety and pharmacovigilance, and quality to facilitate the execution of clinical trials and programs. - Collaborate closely with study investigators on clinical trial eligibility and subject and patient safety issues. - Engage external experts to obtain scientific input into clinical program development. - Prepare clinical data and clinical program presentations - Review, interpret, and approve safety and efficacy data in clinical study reports, regulatory documents and submissions related to clinical trials (e.g., IND and NDA). - Review publication-related materials on Jazz Pharmaceuticals sponsored studies. Required Knowledge, Skills, and Abilities - Clinical/scientific research experience required, with neuroscience expertise. - Experience working in a pharma/biotech company, CRO, or other clinical research related vendor preferred. - Ability to effectively lead cross functional teams and successfully leverage internal and external partnerships - Experience in preparation of regulatory submissions (INDs and NDAs) to US and European regulatory agencies. Lead preparation of clinical portions of relevant regulatory documents. - Excellent oral and written communication skills. - Knowledge of GCP, drug safety, MedDRA safety coding, and pharmacovigilance processes (as appropriate per role). - Collaborative and flexible in personal interactions at all levels of the company. - Ability to train other physicians/scientists a plus. - Ability to work proactively and effectively, with demonstrated creative problem solving skills. - Travel required (up to 5-20% of time) Required/Preferred Education and Licenses - Medical degree, MD or advanced degree in biological sciences e.g. PhD or Pharm D with drug development experience in Neuroscience. - Board Certification in Neurology, Psychiatry, or equivalent CNS training is required US licensure and/or clinical practice experience preferred - US licensure and/or clinical practice experience preferred #LI-remote FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $196,000.00 - $294,000.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz’s Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation.

Customer Success Director Customer Success Japan Kore.ai is a globally recognized leader in the conversational and generative AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s goal is to empower businesses with effective, simple and responsible AI solutions that create engaging interactions. sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies. Kore.ai is one of the fastest growing AI companies globally. We are recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others. Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai supports customers globally across offices in Orlando, Hyderabad, New York, London, Germany, Dubai Frankfurt, Tokyo and Seoul. We’re reshaping the way companies harness the power of AI, simplifying and enhancing accessibility. Work alongside some of the brightest minds in the industry to pioneer safe, reliable solutions. Join the Kore.ai team and help companies of all sizes simplify the adoption of advanced AI solutions responsibly. Role/Title: Customer Success Director Location: Japan (Remote) Our Customer Success Director is a senior level professional who drives our customers’ overall value realization and orchestrates its delivery through an efficient team, products, and project management approach. Value realization includes the definition and execution of customer success plans, the achievement of their business goals, and the adoption of Kore.ai software to drive ROI. Customer Success Director will develop long-term relationships with our key customer stakeholders in the region, connecting with key business executives, IT stakeholders, product managers, and users to understand their business requirements and goals, use cases, and how Kore.ai products can help in their business. Internally, this role will work closely with the Sales, Partnership, and Product Team to ensure the growth of the customer portfolio and customer satisfaction while ensuring that the team effort is fully executed. Director, Customer Success must be an active and passionate project, people, and customer manager. RESPONSIBILITIES: - Lead discussions with the customers to understand their business objectives, use cases, value generation as well as company culture to support the software adoption - Own the end-to-end customer success, relationship, and software adoption – from the client onboarding, through the entire business cycle - Develop and document customer success plan - Lead discussions with program managers and technical teams to track, monitor, and take action on the migration health of customers. - Orchestrate internal team of solution architects, business analysts, professional services, and partners to deliver customer success plan and commercial success - Drive the value-based upsell and cross-sell activities across the customer base - Maintain relationships with key customer’s stakeholders at various levels (CX, IT, EX, HR other functions) - Monitor and ensure timely software renewals - Manage customers at risk (red accounts) with a structured, and methodical approach MUST HAVE SKILLS - Languages: Japanese (Fluent), English (Fluent) - Minimum 5 years’ experience in senior level customer-facing roles managing software sales and/or software implementation projects with conversational AI platforms required - Minimum 5 years’ experience in advisory, solution architecture, systems integration, digital transformation projects management, or customer success roles with enterprise software companies required - Minimum 2+ years’ experience working with offshore team in APAC required - Previous experience working with customer success methodologies and practices like segmentation, customer journey, customer health scoring, etc required - Strong interpersonal skills, able to navigate complex organizational structures and relationships, comfortable engaging with C-level sponsors - Problem-solving oriented (what do we need to get things done) - Excellent communication (both written and verbal) skills. Experience communicating with both technical and non-technical stakeholders and with senior levels. - Complex opportunity and/or project coordination skills with the ability to negotiate and communicate across all levels of an organization - Ability work independently - Enjoy challenges and ambitious goals within a fast-growing global AI tech company - Candidates must currently reside in Japan EDUCATION QUALIFICATION: ● BS/BA in related discipline is preferred.

• Own enterprise-wide performance of NRC, Décor, and Landscape as distinct but integrated service lines • Drive market expansion and branch-level penetration across all regions • Define and execute growth strategies, including: Pricing models, Service packaging, Seasonal demand planning • Create new-year scorecards, RPH rates, budgets, and sales targets; distribute to DMs and Consulting Arborists • Meet with underperforming District DMs to develop NRC improvement plans for the new year • Determine annual KPI and Targets and distribute to the team • Monitor sales KPIs (revenue per Consulting Arborist, budget attainment, hit rate) and coach underperformers • Develop repeatable playbooks for: Holiday installations, Scheduling and routing, Inventory and materials management • Drive improvements in: Crew productivity and utilization, Equipment standardization and usage, Operational efficiency and routing