Job Title: Sales Support Coordinator Position Type: Full-Time, Remote Working Hours: U.S. business hours About the Role Our client is looking for a Sales Support Coordinator to support Account Managers and the Marketing team by handling sales follow-ups, CRM maintenance, contracts, and social outreach for lead generation. This role helps keep sales operations organized and outreach consistent, allowing the sales team to focus on closing deals and building relationships. You will support Account Managers with day-to-day sales operations and collaborate with Marketing on social outreach across LinkedIn, Twitter/X, and other relevant platforms. Responsibilities Sales Support & System Maintenance - Assist Account Managers with sales follow-ups and reminders - Maintain CRM hygiene, ensuring deals, contacts, and notes are accurate - Track and manage contracts and sales-related documentation - Keep pipelines updated and organized CRM Management (HubSpot) - Update and maintain lead, contact, and deal records in HubSpot - Identify and clean duplicate or incomplete records - Ensure CRM data stays current and reliable Social Outreach & Lead Generation - Execute social outreach on LinkedIn, Twitter/X, and other relevant platforms - Support marketing-led social selling and lead generation efforts - Engage with prospects and route interested leads to the sales team Communication & Collaboration - Send follow-up emails and messages to prospects as needed - Support inbound leads and ensure timely handoff - Work closely with sales and marketing to keep workflows aligned What Makes You a Perfect Fit - Organized, detail-oriented, and proactive - Comfortable working with CRMs and sales processes - Strong written communication skills - Able to balance operational tasks with outreach activities - Supportive team player Required Experience & Skills (Minimum) - 1–2 years experience in sales support, operations, or administrative roles - Experience with HubSpot or a similar CRM - Familiarity with sales follow-ups and basic contract handling - Comfortable using LinkedIn for professional outreach Ideal Experience & Skills - Experience supporting Account Managers or sales teams - Exposure to social selling or outbound lead generation - Background in B2B services, SaaS, or agencies - Strong attention to detail and follow-through What Does a Typical Day Look Like? A Sales Support Coordinator's day focuses on keeping sales systems organized and outreach active. You will: - Update CRM records and manage follow-ups - Support Account Managers with documentation and pipeline updates - Execute social outreach and assist with lead routing - Follow up on open sales and marketing tasks - Coordinate with internal teams to keep processes moving In short: you keep sales operations clean, follow-ups timely, and outreach consistent. Key Metrics for Success (KPIs) - CRM accuracy and cleanliness - Timely completion of sales follow-ups - Consistent social outreach activity - Leads generated or engaged through social platforms - Positive feedback from sales and marketing teams Interview Process - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Task (CRM cleanup + sample outreach) - Client Interview - Offer & Background Verification

SailPoint is the leader in Identity Security. SailPoint customers represent half of the Fortune 500 and half of the ASX 50. This customer strength provides us with a great community of customers, partners and analysts who trust SailPoint and our team to solve complex challenges. SailPoint continues to grow globally and expanding our global presence creates opportunities for top salespeople to become a part of our awesome culture. We are recognized by analysts such as Gartner, Forester and Kuppinger Cole as the leader in the market and we continue to push ourselves to define the market rather than follow what the analysts or competitors are marketing. Organizations struggle to understand who has access to what applications and data, and we help them answer these key questions. Identity security is the central control point for risk management for the enterprise. We are proud of our team and the culture we have built which has led to our employees voting us “best places to work” – 15 years in a row. The role: We are seeking an Account Executive, to sell our Identity Security Solution. To excel, the position requires an account executive: - Who is a skilled communicator in first engagements and discovery calls analyzing the prospects needs to qualify an opportunity. - Who will be highly proficient in understanding and presenting the value of SailPoint solutions and how they compare to Microsoft, Okta, and Saviynt. - Who will provide a superior customer experience from the first discovery call and leverage their skills in competitively positioning our solutions and a broader value proposition including partner services. - Who can lead a virtual team of partner resources, presales, partner manager, deal desk, professional services, BVA team, and customer success to deliver sales wins and customer success. - Who does not operate independently, instead sells as a team. - Who can act as the quarterback; take initiative and prep the team on what is needed from them prior to calls. - Who can make good decisions about who should engage and when and make people accountable for following through. - Who can create a territory or opportunity plan, which includes the steps you believe are required to get from discovery to the next steps in the sales cycle. - Who will work closely with the leadership team to refine your ideas and make your sales strategy as effective as possible. Responsibilities: - Exceed revenue quota goals on a quarterly and yearly basis. - Effectively address each customer’s and partner’s unique inquiries by providing accurate information and tailored solutions that align with their specific needs and interests. - Develop business plans, which align to your assigned territory. - Strategically engage with customers and business partners to maintain a high level of customer service that aligns with SailPoint’s core values. - Collaborate with marketing to develop and execute marketing plans through/with partners and end users. - Pursue all leads supplied and ensure internal systems are updated. - Lead the appropriate technical resources to demonstrate SailPoint's advantages to the customer. - Follow-up with customers and partner with post-sale team to ensure consistent and ongoing coverage of account, including new sales opportunities. - Own and oversee all aspects of the sales cycle, including qualifying, presentations, demonstrations, RFP responses, negotiations, and the closing process. - Fosters a deep understanding of the territory, including customers, prospects, partners, influencers, and competitors. - Understand and communicate all product and technological strategies employed by competitive and complimentary organizations in the SailPoint market space. - Effectively initiate, navigate, and manage discussions across all levels of a customer’s organization, from business stakeholders to technical decision-makers. - Utilize all channel management and reporting tools, including accurate forecasting and Salesforce hygiene. The path to success: 1-month milestones: - Establish plan for existing customers clearly identifying opportunities for uplift over coming years and understanding account potential. - Segment account list into your top 20 focused accounts & the Top 3 Big Bet accounts within this list. - Meet with old account managers to capture any history. - Meet with partners of existing accounts to understand their position and services offered. - Work with Marketing Manager on marketing plan. - Work with Channel Manager on channel plan. 2-month milestones: - Create a stakeholder map for key partners that are influencers in your Top 20 accounts and devise your approach to connect with them. - Demonstrate Salesforce hygiene with regular, accurate activity and updates. - Met weekly with sales management to keep Salesforce and Clari up to date. 3-month milestones: - Complete territory plan and present to Sales Management: - Existing account overview and account potential - Prioritized accounts with account potential - Clean pipeline of potential 2025 opportunities to establish gap to target - Marketing and channel engagement plans to close the Gap to target - Customer references / case studies planned - Pipeline growth plan - Meet with all existing customers and identify opportunities to extend the value they are receiving from SailPoint. - Lead an operating cadence with virtual team - Achieve “1st Mate” enablement badge. 4-month milestones: - Create account plans for key accounts. - Create opportunity plans for key opportunities. - Present forecast for self-generated opportunity & expected time to 1st sale. - Develop strategies to approach Top 20 accounts - present to management. - Relationship maps in Salesforce are completed - customers from Top 20 accounts know who you are. - Showing progress through sales stages for any inbound/inherited opportunities (sales cycle 5-40). - Present SailPoint value proposition in front of manager via either: customer / prospect or internally. 6-month milestones: - Built a Pipeline of 2 to 3 times target comprising. - Existing customer pipeline - Progress existing pipeline - New Pipeline - Refine “go to market” for this market segment highlighting key messaging when competing with Microsoft and Okta, benefits of working with partner, pricing challenges, etc. - Complete your Captains badge on HighSpot. Education: Preferred but not required: Bachelor's degree or global equivalent in an IT, business or sales related field. Travel: Business travel of approximately 50 percent yearly is expected for this position.   SailPoint is an equal opportunity employer, and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint. As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD): $109,200 - $156,000 - $202,800Base salaries for employees based in other locations are competitive for the employee’s home location. Benefits Overview 1. Health and wellness coverage: Medical, dental, and vision insurance 2. Disability coverage: Short-term and long-term disability 3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D) 4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children 5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account 6. Financial security: 401(k) Savings and Investment Plan with company matching 7. Time off benefits: Flexible vacation policy 8. Holidays: 8 paid holidays annually 9. Sick leave 10. Parental support: Paid parental leave 11. Employee Assistance Program (EAP) and Care Counselors 12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options 13. Health Savings Account (HSA) with employer contribution SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.

**Position:** Sales Account Executive - Full-Cycle B2B Sales **Type:** Full-Time Remote | Working Hours: EST Time Zone **Location:** Mexico, Colombia, Costa Rica, Brazil **About This Opportunity:** Join a growing company as their Sales Account Executive and own the complete sales cycle from prospecting to closing deals. Drive measurable revenue growth through strategic relationship building while managing a robust pipeline that directly impacts business success and expansion. **What You'll Do:** • Identify and pursue new business opportunities to expand the company's client base • Manage the full sales cycle from prospecting and presenting to negotiating and closing deals • Develop customized sales strategies that align with company goals and specific client needs • Build and maintain strong, long-term relationships with clients and key decision-makers • Understand client objectives and provide tailored solutions to meet their business requirements • Track and report sales performance metrics to leadership with accurate forecasting • Maintain detailed and up-to-date records in CRM systems (Salesforce, HubSpot, or similar) • Collaborate with internal teams to ensure seamless service delivery and client satisfaction • Provide market feedback and insights to improve products, services, and sales approaches • Mentor junior sales representatives and contribute to team development when needed **What You Bring:** • 3+ years experience in full-cycle sales, account management, or business development • Proven track record of consistently achieving or exceeding revenue targets and quotas • Strong communication and negotiation skills with professional and persuasive approach • Excellent relationship-building abilities and customer-focused mindset focused on long-term success • Proficiency with CRM tools for tracking leads, opportunities, and pipeline management • Strong analytical and reporting skills with ability to translate data into actionable strategy • Strategic thinking ability to identify new opportunities and drive business growth • Organized, proactive approach with ability to manage multiple priorities effectively • Background in service-based or B2B industries (preferred) • Stable employment history with demonstrated career growth and advancement **Key Success Metrics:** • Revenue targets achievement and quota attainment on monthly and quarterly basis • Pipeline management quality and conversion rates from lead to closed deal • Client satisfaction scores and relationship maintenance across portfolio • New business development and territory expansion achievements • CRM data accuracy and sales forecasting reliability **Why You'll Love This Role:** • Own complete revenue responsibility with direct impact on company growth • Work with established sales processes and cutting-edge CRM technology • Clear performance metrics with advancement opportunities in growing sales organization • Remote flexibility with EST time zone collaboration and structured support • Opportunity to build lasting client relationships and drive meaningful business results **Ready to drive revenue growth?** Apply now with your sales achievement examples. #SalesAccountExecutive #B2BSales #FullCycleSales #RemoteWork #Mexico

**Position:** Sales Account Executive - Full-Cycle B2B Sales **Type:** Full-Time Remote | Working Hours: EST Time Zone **Location:** Mexico, Colombia, Costa Rica, Brazil **About This Opportunity:** Join a growing company as their Sales Account Executive and own the complete sales cycle from prospecting to closing deals. Drive measurable revenue growth through strategic relationship building while managing a robust pipeline that directly impacts business success and expansion. **What You'll Do:** • Identify and pursue new business opportunities to expand the company's client base • Manage the full sales cycle from prospecting and presenting to negotiating and closing deals • Develop customized sales strategies that align with company goals and specific client needs • Build and maintain strong, long-term relationships with clients and key decision-makers • Understand client objectives and provide tailored solutions to meet their business requirements • Track and report sales performance metrics to leadership with accurate forecasting • Maintain detailed and up-to-date records in CRM systems (Salesforce, HubSpot, or similar) • Collaborate with internal teams to ensure seamless service delivery and client satisfaction • Provide market feedback and insights to improve products, services, and sales approaches • Mentor junior sales representatives and contribute to team development when needed **What You Bring:** • 3+ years experience in full-cycle sales, account management, or business development • Proven track record of consistently achieving or exceeding revenue targets and quotas • Strong communication and negotiation skills with professional and persuasive approach • Excellent relationship-building abilities and customer-focused mindset focused on long-term success • Proficiency with CRM tools for tracking leads, opportunities, and pipeline management • Strong analytical and reporting skills with ability to translate data into actionable strategy • Strategic thinking ability to identify new opportunities and drive business growth • Organized, proactive approach with ability to manage multiple priorities effectively • Background in service-based or B2B industries (preferred) • Stable employment history with demonstrated career growth and advancement **Key Success Metrics:** • Revenue targets achievement and quota attainment on monthly and quarterly basis • Pipeline management quality and conversion rates from lead to closed deal • Client satisfaction scores and relationship maintenance across portfolio • New business development and territory expansion achievements • CRM data accuracy and sales forecasting reliability **Why You'll Love This Role:** • Own complete revenue responsibility with direct impact on company growth • Work with established sales processes and cutting-edge CRM technology • Clear performance metrics with advancement opportunities in growing sales organization • Remote flexibility with EST time zone collaboration and structured support • Opportunity to build lasting client relationships and drive meaningful business results **Ready to drive revenue growth?** Apply now with your sales achievement examples. #SalesAccountExecutive #B2BSales #FullCycleSales #RemoteWork #Mexico