About the Role A fast-growing, celebrity-owned lifestyle food brand in the U.S. is looking for Guest Experience Representatives to join its remote team in the Philippines. You’ll be the front line of our brand—delivering high-quality support via email, SMS, and occasional phone support during U.S. Pacific hours. Time: 10 AM - 10 PM (U.S. Pacific Time) Who You Are - A hospitality-minded professional who thrives on creating standout guest experiences - A strong communicator with a friendly, clear, and empathetic tone - A proactive problem-solver who remains calm under pressure - Detail-oriented and dependable in a fast-paced, high-touch environment What You'll Do - Respond to guest inquiries and feedback with care and efficiency - Resolve issues and turn challenges into positive moments - Coordinate with kitchen and service teams to ensure smooth delivery - Uphold high standards for guest recovery and retention - Support cross-functional collaboration and ad hoc projects

About the Role A fast-growing, celebrity-owned lifestyle food brand in the U.S. is looking for Guest Experience Representatives to join its remote team in the Philippines. You’ll be the front line of our brand—delivering high-quality support via email, SMS, and occasional phone support during U.S. Pacific hours. Time: 10 AM - 10 PM (U.S. Pacific Time) Who You Are - A hospitality-minded professional who thrives on creating standout guest experiences - A strong communicator with a friendly, clear, and empathetic tone - A proactive problem-solver who remains calm under pressure - Detail-oriented and dependable in a fast-paced, high-touch environment What You'll Do - Respond to guest inquiries and feedback with care and efficiency - Resolve issues and turn challenges into positive moments - Coordinate with kitchen and service teams to ensure smooth delivery - Uphold high standards for guest recovery and retention - Support cross-functional collaboration and ad hoc projects

Job Title: Senior Health Representative (Vaccines) Division: Vaccines Reports to: Health Representative Manager Positions: 2 Location: Lahore (02) ROLE SUMMARY The Senior Health Representative - Vaccines is responsible for planning, implementing, and following up on marketing and sales strategies for the assigned vaccines portfolio, with a key focus on supporting the launch of a new maternal vaccine in Pakistan. This role requires strong scientific knowledge, disease understanding, and consultative engagement capabilities, as maternal vaccination is a low‑awareness area in Pakistan. The incumbent will play an important role in building awareness, confidence, and advocacy for maternal immunization through high‑quality, compliant scientific interactions with healthcare professionals. All activities must be conducted in full compliance with company policies, SOPs, Pfizer values, and global guidelines (including MAPP and FCPA), as appropriate. ROLE RESPONSIBILITIES Business, Launch & Scientific Execution Responsible for achieving business and revenue objectives of the assigned vaccines portfolio by: - Delivering professional, high‑quality, and scientifically sound product discussions with targeted healthcare professionals in the assigned territory - Communicating disease burden, maternal immunization concepts, and vaccine science in a clear, evidence‑based, and compliant manner - Supporting the successful launch and uptake of a new maternal vaccine through focused pre‑launch and post‑launch execution - Positioning vaccination as part of a broader maternal and infant health conversation, beyond product promotion Customer Engagement & Territory Management - Plan and conduct effective customer engagement activities with: - Obstetricians & Gynecologists - Pediatricians - Neonatologists - Relevant hospital‑based and institutional stakeholders - Develop and execute structured weekly and monthly call plans to optimize customer coverage and quality of engagement - Maintain accurate and up‑to‑date customer records and call activity reporting through Veeva CRM Scientific Knowledge & Capability Building - Build and maintain strong knowledge of: - Vaccine science and immunology - Maternal and infant health pathways - Product profile and competitive landscape - Confidently address questions, concerns, and misconceptions related to maternal vaccination using approved scientific content Insights & Cross‑Functional Collaboration - Gather and share high‑quality market and field insights related to: - Customer perceptions and attitudes toward maternal vaccination - Institutional dynamics and decision‑making pathways - Adoption barriers and growth opportunities - Provide regular feedback to the Health Representative Manager, Country Brand Manager, and Commercial Field Coordinator to support strategy refinement Compliance & Governance - Ensure all promotional and engagement activities are aligned with: - Pfizer policies and SOPs - Ethical promotion standards - Local and global compliance requirements Mobility & Flexibility - Willingness to travel frequently as per business needs - Willingness to relocate if required by business priorities ACADEMIC QUALIFICATION - Minimum Graduate - Science Graduate or Pharm D preferred PROFESSIONAL EXPERIENCE - Minimum 2-3 years of experience in pharmaceutical sales - Prior experience in vaccines, hospital‑based products, or specialty care preferred SKILLS & COMPETENCIES - Strong communication and interpersonal skills - Sound understanding of Pharmacology, Pathology, and Physiology, with the ability to learn complex scientific concepts - Ability to conduct structured, confident, and impactful scientific presentations - Strong analytical, planning, and territory management skills - Proficiency in MS Office and CRM systems - High learning agility and comfort working in new and low‑awareness therapeutic areas Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Sales

Job Title: Senior Health Representative (Vaccines) Division: Vaccines Reports to: Health Representative Manager Positions: 2 Location: Karachi ROLE SUMMARY The Senior Health Representative - Vaccines is responsible for planning, implementing, and following up on marketing and sales strategies for the assigned vaccines portfolio, with a key focus on supporting the launch of a new maternal vaccine in Pakistan. This role requires strong scientific knowledge, disease understanding, and consultative engagement capabilities, as maternal vaccination is a low‑awareness area in Pakistan. The incumbent will play an important role in building awareness, confidence, and advocacy for maternal immunization through high‑quality, compliant scientific interactions with healthcare professionals. All activities must be conducted in full compliance with company policies, SOPs, Pfizer values, and global guidelines (including MAPP and FCPA), as appropriate. ROLE RESPONSIBILITIES Business, Launch & Scientific Execution Responsible for achieving business and revenue objectives of the assigned vaccines portfolio by: - Delivering professional, high‑quality, and scientifically sound product discussions with targeted healthcare professionals in the assigned territory - Communicating disease burden, maternal immunization concepts, and vaccine science in a clear, evidence‑based, and compliant manner - Supporting the successful launch and uptake of a new maternal vaccine through focused pre‑launch and post‑launch execution - Positioning vaccination as part of a broader maternal and infant health conversation, beyond product promotion Customer Engagement & Territory Management - Plan and conduct effective customer engagement activities with: - Obstetricians & Gynecologists - Pediatricians - Neonatologists - Relevant hospital‑based and institutional stakeholders - Develop and execute structured weekly and monthly call plans to optimize customer coverage and quality of engagement - Maintain accurate and up‑to‑date customer records and call activity reporting through Veeva CRM Scientific Knowledge & Capability Building - Build and maintain strong knowledge of: - Vaccine science and immunology - Maternal and infant health pathways - Product profile and competitive landscape - Confidently address questions, concerns, and misconceptions related to maternal vaccination using approved scientific content Insights & Cross‑Functional Collaboration - Gather and share high‑quality market and field insights related to: - Customer perceptions and attitudes toward maternal vaccination - Institutional dynamics and decision‑making pathways - Adoption barriers and growth opportunities - Provide regular feedback to the Health Representative Manager, Country Brand Manager, and Commercial Field Coordinator to support strategy refinement Compliance & Governance - Ensure all promotional and engagement activities are aligned with: - Pfizer policies and SOPs - Ethical promotion standards - Local and global compliance requirements Mobility & Flexibility - Willingness to travel frequently as per business needs - Willingness to relocate if required by business priorities ACADEMIC QUALIFICATION - Minimum Graduate - Science Graduate or Pharm D preferred PROFESSIONAL EXPERIENCE - Minimum 2-3 years of experience in pharmaceutical sales - Prior experience in vaccines, hospital‑based products, or specialty care preferred SKILLS & COMPETENCIES - Strong communication and interpersonal skills - Sound understanding of Pharmacology, Pathology, and Physiology, with the ability to learn complex scientific concepts - Ability to conduct structured, confident, and impactful scientific presentations - Strong analytical, planning, and territory management skills - Proficiency in MS Office and CRM systems - High learning agility and comfort working in new and low‑awareness therapeutic areas Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. Sales