Title: Commercial Product & Programs Leader Location: Downers Grove, IL, US Workplace: Salaried - Not Overtime Eligible Department: Digital (DEPT_DGT) Job Description: Dover is a diversified global manufacturer with annual revenue of $8 billion. We deliver innovative equipment and components, specialty systems, consumable supplies, software and digital solutions, and support services through five operating segments: Engineered Products, Clean Energy & Fueling, Imaging & Identification, Pumps & Process Solutions and Climate & Sustainable Technologies. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 70 years, our team of approximately 24,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under "DOV." Additional information is available at dovercorporation.com.  Job description: Develop Search Engine Optimization (SEO) and Analytics best practices and training across multiple operating companies. Set the vision for enhancing web analytics and connecting end-to-end CX journey analytics to drive Lead Generation and Lead Conversion. Develop the SEO and CMS Analytics Product Roadmap. Influences Dover’s software development and engineering teams and troubleshoot technical issues to prepare for engineering tasks and product releases in order to deliver a repeatable analytics capability. Collaborate with the business to manage and prioritize issue resolution and enhancements. Act as a trusted advisor with marketing, customer experience, innovation, and commercial COE teams regarding the SEO and Analytics strategy. Be accountable for business outcomes driven by CX products. Enhance program deployment and support methodologies for CMS work. Drive critical cross-functional programs for deployment of solutions. Coordinate critical milestone meetings and steering committees. Guide stakeholders through business cases and governance. Telecommuting permitted up to three days per week. Domestic travel required up to 10%. Job requirements: Master’s degree (or foreign equivalent) in Computer Science, Mechanical Engineering, Analytics, or a related field and five (5) years of related work experience. Must have three (3) years of experience in all of the following: Commercial analytics; Managing projects involving industrial products and solutions; Planning and executing digital transformation initiatives; Managing data omnichannel analytics for commercial activation and marketing needs; Liaising with software development, e-commerce, engineering, R & D, legal, finance, marketing, communications, or other stakeholders. Must have two (2) years of experience in all of the following: Managing project budgets; Reporting on project progress to executives; Acting in a lead role in the manufacturing industry; and Leading geographically distributed teams. Must have one (1) year of experience in all of the following: Agile deployments; Adwords, content marketing, and mobile marketing; Adobe Analytics; Google Analytics or Tableau; Web design Tools and website tag management concepts; and Google Search Console and Search Engine Optimization for publishing web content. PMP Certification valid and maintained for at least three (3) years. Work Arrangement : Hybrid Pay Range: $160,000.00 - $201,000.00 annually This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan. We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work. Benefits for this position include a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including 9 paid holidays per calendar year, paid vacation days beginning at 120 hours annually, 40 paid sick leave hours annually or as provided under state and local paid sick leave laws; wellness reimbursement, tuition assistance; business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. Job Function : Information Technology

• Translate product vision into concrete technical goals • Drive product initiatives across our entire platform • Keep broad and complete state of everything involving your projects • Lead cross‑functional collaboration across teams • Build strong relationships with customer-facing teams

About the Role We’re looking for a Hybrid Product & Project Manager to join our startup team and own both the vision (what/why) and the execution (how/when) of our applied engineering initiatives. This role is ideal for someone who thrives in startups, is comfortable wearing multiple hats, and can balance product strategy with day-to-day delivery management. You’ll work closely with our Director of Applied Engineering/Tech Lead and a lean engineering team to make sure we’re building the right things, in the right way, and delivering them on time. Responsibilities Product Management (50%) - Define and maintain the product roadmap aligned with company goals. - Gather requirements from leadership, customers, and stakeholders. - Own the backlog content (user stories, acceptance criteria, prioritization). - Translate business needs into clear, actionable product features. - Track adoption, feedback, and product success metrics. Project Management (50%) - Run day-to-day agile ceremonies (standups, backlog refinement, sprint planning, retros). - Ensure backlog is organized, realistic, and deliverable. - Track milestones, dependencies, risks, and progress. - Coordinate across engineering, design, and leadership to remove blockers. - Report project status, timelines, and delivery health. Who You Are - Startup-minded: comfortable with ambiguity, resource constraints, and moving fast. - Hybrid thinker: can switch between product strategy and execution details. - Strong communicator: able to translate between business stakeholders and engineers. - Organized: proven ability to manage projects end-to-end. - Technical fluency: not necessarily an engineer, but able to understand architecture, APIs, and technical trade-offs. - Go Getter: Someone that does not stop at a blocker waiting for it to get resolved, our mentality is to resolve the issue and deliver value to our clients. Requirements - Computer Science or Engineering Degree - 5-7+ years in product management, project management, or similar hybrid roles. - Experience with Agile/Scrum/Kanban and tools like Jira, Linear, or Notion. - Strong background in working with technical teams (engineering, architecture, data). - Previous experience working with AI projects, utilizing different models in the day to day operation - Excellent communication and facilitation skills. - C-1 English level - Bonus/Nice-to-Have: - Experience managing fast-paced product deliveries to market. - Stronger technical understanding (comfortable discussing APIs, architecture, or system trade-offs). - Previous startup experience or background in SaaS/AI/software products.

The Challenge: More than 80% of Americans own a car and see it as a fundamental necessity, yet the experience of owning one is stuck in the 90s. Every part of the user journey (shopping for a car, insurance, repairs, etc) is complicated, fragmented, expensive and time-consuming. At Jerry.ai, we are building the first mobile app to manage it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store and we have more than 5 million users! About the Opportunity: You will lead the evolution of our AI-powered customer experience and internal AI platform. Your challenge will be to own one of the most strategic areas of the company: how we leverage large language models, agents, and internal APIs to deliver best-in-class, automated customer support and operations. You will sit at the intersection of product, engineering, and applied AI, and require both strategic thinking and hands-on exploration with modern LLM systems. You will build and scale a sophisticated AI system that already includes: - A production-grade conversational AI experience automating >70% of inbound sales and service over chat and SMS - Human-in-the-loop systems for chat evaluation, feedback, and continuous improvement - Internal process automation flows across the company, including automated image review and approval - Jerry.ai insurance and repair quotes available directly in the ChatGPT App, developed in partnership with OpenAI - You will also be responsible for constantly evaluating new models and AI capabilities. This includes evaluating emerging AI technologies, such as voice models and computer use agents, for suitability in a regulated production environment. How You'll Make an Impact: - Lead end-to-end product development for Jerry's AI-powered customer experiences and internal AI platform, from roadmap to rollout. - Partner with engineers and prompt engineers to design and iterate on AI architectures, prompt strategies, evaluation frameworks, and guardrails — making real tradeoffs between latency, cost, accuracy, and user experience. - Be the bridge between engineering and the rest of the org: lead by example for AI best practices and get other teams on board with platform standards. - Own the metrics that matter — answer quality, customer satisfaction, automation rate, escalation quality — and drive systematic improvement through data and experimentation. - Work directly with our partners at OpenAI to evaluate new models and capabilities, and identify the next big leaps in voice, computer use, and workflow automation. Who You Are: - You have 4+ years of experience in technical product management, management consulting, data analytics, or operations at a fast-paced startup. - You're passionate about AI and intrinsically motivated to get hands on with the latest technology. When a new model drops, you read the release notes. You've set up your own AI tools and workflows not because someone told you to, but because you couldn't help yourself. - You're a technologist and a systems thinker. You're comfortable in technical conversations about system architecture, API design, and prompt engineering, and you can translate complex ideas into simple terms for non-technical stakeholders. - You're data-driven, familiar with SQL, and comfortable diving into data to answer your own questions. - You like to own metrics and constantly seek improvement. You're an optimist who asks "how can we" not "if we can." While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai: Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.