Description The Senior Consultant works directly with Clearwater clients, focusing on delivering services, solutions, and tools. The remainder of their time is spent on authoring thought leadership content, creating and delivering team and client educational presentations, maintaining relevant professional certifications, and participating in professional networking opportunities and industry events. Senior Consultants play a crucial role in executing complex client engagements, mentoring junior team members, and contributing to strategic initiatives aimed at improving service delivery and client satisfaction. Occasional travel (15-25%) may be required to support direct client work. SPECIFIC JOB RESPONSIBILITIES · Execute consulting service engagements in alignment with Statements of Work (SOWs), Clearwater work standards, and client policies using Clearwater templates and methodologies, including but not limited to: o Cybersecurity framework assessments (e.g., NIST, HITRUST, ISO 27001). o Development of cybersecurity policies, procedures, and compliance gap remediation. o Other Clearwater service offerings as needed. · Study, test, document, and improve scalable consulting services processes to ensure high-quality delivery and client satisfaction. · Provide technical advisory services, including creating information asset inventories, performing project analyses, and estimating effort required for engagements. · Customize and continuously enhance client engagement processes, including kick-offs, planning, and on-site presentations. · Develop and improve tools and templates used for client engagements and training subcontractors. · Serve as an advisor to clients, providing expert insights, best practices, and actionable recommendations to enhance their cybersecurity posture. · Conduct virtual and on-site training, orientation sessions, and ongoing client education initiatives. · Participate and present in Clearwater educational and promotional activities, including webinars and client council meetings. · Foster strong relationships with client stakeholders, partners, and internal teams to support engagement success and client retention. · Successful execution of client engagements within scope, budget, and timeline. · Achievement of utilization targets and client satisfaction goals. · Contributions to thought leadership and educational content. · Participation in professional development initiatives and knowledge-sharing efforts. · Adherence to corporate policies, procedures, and security requirements. · Billable hours target: 1,664 hours annually (equivalent to 80% utilization) · Perform other duties within the scope of the role as assigned. Requirements EXPERIENCE REQUIRED · 2-5 years of Consulting, Cybersecurity, or related experience QUALIFICATIONS, SKILLS, & KNOWLEDGE · BA/BS degree preferred · Professional industry certifications like CISSP, CISA, CISM, Sec+ preferred · In-depth knowledge of cybersecurity and compliance frameworks, such as NIST, ISO 27001, HITRUST, HIPAA, and HHS 405(d). · Strong problem-solving skills with the ability to analyze complex information security challenges and provide actionable solutions. · Familiarity with enterprise security strategies, vulnerability management, and incident response. · Ability to independently execute engagements, ensuring quality and adherence to agreed timelines. · Strong attention to detail in documentation, analysis, and communication of findings. · Effective prioritization and multitasking skills in a client-facing environment. · Plus: Experience in Healthcare as well as client-facing roles · Self-starter, ability work independently, and can “hit the ground running” in this role. · Ability to embrace Clearwater’s CLEAR core values (Commitment to Client Success, Lead with Accountability, Integrity & Collaboration, Excellence in All That We Do, Advance Colleague Success, Respect & Transparency) and culture. PROFESSIONAL DEVELOPMENT EXPECTATIONS · Stay current with industry trends, regulations, and evolving cybersecurity threats through continuous learning. · Pursue and maintain professional certifications such as CISSP, CISA, CISM, or Security+. · Participate in professional organizations, industry conferences, and events. · Contribute to the development of training materials and mentorship programs for junior team members.

Role Description As a key member of the Operations Team, the VIP Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost-effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and professional manner. This is a remote position. - Completes domestic and international travel arrangements for clients which may include air, hotel, ground transportation, rail, and limos. - Supports multiple accounts. - Operates within detailed procedures. - Interacts with traveler or travel arranger and provides 1st level of support for customer service and technical issues. - Ensures compliance of a client’s travel policy while utilizing DT preferred vendors to maximize profit. - Adheres to DT standards in delivering customer service including telephone and email etiquette, and follows prescribed customer service escalation procedure. - Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance. - Attends staff and training meetings for ongoing updates in travel industry and office procedures which may require you to work in the office if home based. - Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment. This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position. Qualifications - Minimum five years of VIP corporate consultant experience. - Proficient in Sabre. - Ability to create domestic and international multi-segment, multi-destination itineraries. - Must demonstrate industry knowledge. - Ability to meet and exceed required performance standards. - Excellent customer service skills. - Excellent verbal and written communication skills. - Minimum knowledge of Outlook skills and basic Microsoft platforms. - Must be able to lawfully work within the US and have unrestricted work authorization for US. Requirements - Minimum 5+ years’ experience providing domestic and international travel arrangements. - High proficiency using Airline Dual GDS (Apollo & Sabre). - Must demonstrate thorough knowledge of airline ticketing rules and regulations. - Proficient in producing lowest logical airfare within client’s policy. - Understands international airfares and international ticketing. - Proficient in Internet searches and online booking processes. - Thorough working knowledge of exchanging, reissue of tickets. - Must be able to thoroughly read, understand and follow client travel policies and guidelines. - Thorough understanding of reading each company's information and following guidelines of their policy. - Previous experience handling VIP clientele. - Excellent communication skills via email and phone. - Superior customer service skills. - Ability to meet and exceed required performance standards. - Accurate and detail-oriented. - Work well under pressure and have the ability to deal with change and adversity. - Working knowledge of Microsoft Office, including Word and Excel. - Works well independently as well as within a group. This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position. Benefits - In addition to Medical, Dental, and Vision benefits, Direct Travel offers an employee rewards and recognitions program. - Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support. Company Description Direct Travel is a leading provider of corporate travel management services. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies, and significant cost savings. - Led by CEO Christal Bemont and Executive Chairman Steve Singh, noted business investor and founder of Concur. - Offices in over 80 locations. - Currently ranked among the top providers of travel on Travel Weekly’s Power List. Direct Travel is an EOE/AA/Veteran/People with Disabilities employer. If you're ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel.

Role Description As a key member of the Operations Team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost-effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and professional manner. This is a remote position. - Completes domestic and international travel arrangements for clients which may include air, hotel, ground transportation, rail, and limos. - Supports multiple accounts. - Operates within detailed procedures. - Interacts with traveler or travel arranger and provides 1st level of support for customer service and technical issues. - Ensures compliance of a client’s travel policy while utilizing DT preferred vendors to maximize profit. - Adheres to DT standards in delivering customer service including telephone and email etiquette, and follows prescribed customer service escalation procedure. - Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance. - Attends staff and training meetings for ongoing updates in travel industry and office procedures which may require you to work in the office if home based. - Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment. - This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position. Qualifications - Minimum 5+ years’ experience providing domestic and international travel arrangements. - High proficiency using Airline GDS (Apollo & Sabre). - Must demonstrate thorough knowledge of airline ticketing rules and regulations. - Proficient in producing lowest logical airfare within client’s policy. - Understands international airfares and international ticketing. - Proficient in Internet searches and online booking processes. - Thorough working knowledge of exchanging, reissue of tickets. - Must be able to thoroughly read, understand and follow client travel policies and guidelines. - Thorough understanding of reading each company's information and following guidelines of their policy. - Previous experience handling VIP clientele. - Excellent communication skills via email and phone. - Superior customer service skills. - Ability to meet and exceed required performance standards. - Accurate and detail oriented. - Work well under pressure and have the ability to deal with change and adversity. - Working knowledge of Microsoft Office, including Word and Excel. - Works well independently as well within a group. - This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position. Benefits - In addition to Medical, Dental, and Vision benefits, Direct Travel offers an employee rewards and recognitions program. - Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support. Company Description Direct Travel is a leading provider of corporate travel management services. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies, and significant cost savings. The company is led by CEO Christal Bemont and Executive Chairman Steve Singh, noted business investor and founder of Concur. Direct Travel has offices in over 80 locations and is currently ranked among the top providers of travel on Travel Weekly’s Power List. Direct Travel is an EOE/AA/Veteran/People with Disabilities employer.

Overview Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us. The American Heart Association has an excellent opportunity for a Program Consultant, Health Care Quality Improvement This position will predominantly cover Southwest and/or Midwest territories. This position can be home-based within a Southwest or Midwest state. The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally. #TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs. Responsibilities This individual will be responsible for implementing quality programs to improve care for patients with cardiovascular disease and stroke. Responsible for working with multiple hospitals to educate and empower improvement in treatment to evidence-based guidelines, clinical processes, and practices. Successful market management will require that this individual: - Engage with clients at hospitals, healthcare systems, Departments of Health, and/or EMS organizations to implement and deliver the American Heart Association’s suite of quality Get With The Guidelines programs and hospital certifications. Quality consultation includes supporting active data collection, providing decision support tools, best practice model sharing, and supporting the development of a hospital team/infrastructure for retention and success - Consult with appropriate hospital teams to identify and resolve compliance issues and facilitate program participation progress and optimization of program and product value and return on investment - Develop relationships with physician champions, key stakeholders and decision makers/influencers in C-suite or executive positions as well as essential relationships with front-line leaders and data abstractors - Collaborate with state departments of health, regional authorities and other partners to further cardiovascular and stroke systems of care - Document activities in customer relationship management tools such as Microsoft Dynamics. Record and report on account interactions and execution of the supported initiative including tracking progress and reporting. Communicate regularly with Director of Health Care Quality to assure tasks are completed according to timeline. Work with cross-functional teams to ensure program success Qualifications - Bachelor’s Degree or equivalent work experience - Minimum of three (3) years of experience - Experience in an acute care hospital working directly on clinical quality or process improvement projects, or a national cardiac or stroke clinical quality improvement program that incorporates data capture within process improvement framework - Experience in hospital/healthcare systems for cardiovascular disease and stroke - Familiarity with Systems of Care work or understanding of EMS, Payers, CMS - Excellent in advanced PowerPoint, Word, and Excel, and delivering PowerPoint presentations to both large and small groups - Strong interpersonal and relationship-building skills - Excellent oral and written communication - Ability to travel up to 20% local and overnight stay Preferred Skills: - Certified Professional in Healthcare Quality, Certified Health Education Specialist, or a Clinical Degree - Experience in collaborative learning groups Compensation & Benefits Salary minimum to the midpoint of the range is $66,300.00 to $100,000.00. Pay is commensurate with experience; geographic differentials may apply to the pay range. The American Heart Association reserves the right to pay more or less than the posted range. The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details., - Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed. - Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; eligibility for an incentive program is based on the type of position. - Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program, telemedicine, and medical consultation. - Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule. - Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year. - Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization. The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are. At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.This position not a match with your skills? Click here to see other opportunities. In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment. EOE/Protected Veterans/Persons with Disabilities #AHAIND3, #LI-Remote