• Coordinate Epic update activities • Install and maintain the Epic client system servers and applications • Monitor servers performance and troubleshoot issues • Apply hot fixes, security updates, and service packs • Manage security and maintain production environments • Engage in capacity planning exercises • Write fundamental documentation in a clear manner • Be available for support 24/7

Because of our amazing growth in the marketplace, we have some Porsche Warranty Administrator positions available to join the other 300 warranty administrators on our team. This is a great opportunity for any experienced Audi Warranty Administrator with the potential to work from home and focus solely on warranty administration for our Porsche Dealers SUMMARY OF POSITION: The position REQUIRES previous Automotive Dealer experience managing warranty claims as outlined below. They must demonstrate excellent customer service through accurate claims processing while looking out for training opportunities within the dealerships, and maintaining a presence of professionalism and integrity. This is a full-time opportunity. We do not offer part-time work for these roles and these positions will require a non-compete agreement. REQUIRED EXPERIENCE: - Previously held position as a Warranty Admin in a franchised Automotive Dealer QUALIFICATIONS / REQUIRED SKILLS: - The ability to motivate others to achieve their highest potential particularly those within the dealership - Good working knowledge of DMS software - Knowledge of automotive dealership service departments - Knowledge of warranty accounting processes - Proficient at reading technician stories and applying appropriate labor codes - Certified or trained in at least 1 manufacturer CORE RESPONSIBILITIES: - Review claims for manufacturer's compliance with policy and procedures - Utilize our proprietary CARS application to assist in resolution of every dealer compliance issue - Book claims - Close claims - Submit claims for payment - Accounting and clearing differences in payment - Maintain a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients - Maintain appropriate certifications and knowledge of updated P&P - Help dealerships stay compliant with manufacturer’s policy JOB LOCATION: - Work remotely in the U.S. or at our Greenwood Village, CO office if close enough. BENEFITS AND COMPENSATION: - Free Health Insurance for employee - Free dental and vision care for employee - 6% 401K match available - Guaranteed Salary for first 90 days during probationary period - Commission only after 90 days - $45k-$65k per year IN SUMMARY: - Long standing, stable company with huge growth potential - Being treated like the auto professional you are - Ability to make a good income based on your ability - Do what you like in an environment of respect - Great benefits - Working from home and avoid the drive WHO WE ARE: Automotive Warranty Network, Inc, is the largest auto warranty claims management company. As a family owned company, we are able to offer the best support in the business and allow you to be recognized for the unique talent you have as a Warranty Administrator. You are not a number, our people are our greatest asset, and we will prove it with the amount of support we have as a company. We offer the very best in warranty processing services, warranty training and warranty auditing for over 1500 very satisfied clients and have for over 35 years.

• Responsible for the daily support of assigned RICOH-managed devices within the customer’s fleet. • Ensures print availability and achievement of service level agreements (SLAs). • Responds to customer requests, service alerts, technical support needs, and training with a strong focus on customer service. • Monitors all facets of the fleet program to ensure performance standards are maintained. • Interfaces with RICOH, third-party, and vendor support resources to anticipate, prevent, and resolve customer-impacting issues. • Supports continuous fleet optimization by identifying over-utilized, under-utilized, frequently serviced, and exception devices. • Adheres to the IMACD process by coordinating and supporting functional tasks, managing workflows, and communicating status updates in a timely manner. • Reports asset and service contract information, as required.

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview The Wellness Program Manager will work collaboratively to develop, implement, track and evaluate clients’ wellness programs. The goal of the Wellness Program Manager is to boost employee health, mindset and productivity through the creation and modification of its wellness program. How you'll make an impact - Collaborates with Gallagher’s Wellbeing Consultants and client support team(s) in developing, implementing and managing Wellness Programs. - Develops, and periodically updates, an annual calendar of activities and associated budget to guide health promotion and wellness activities. - Supports implementation and ongoing vendor management of health promotion programs and activities while serving as the main point of contact for issue escalation and resolution. - Schedules onsite and/or virtual-based health and wellness activities including, but not limited to, preventive care screenings and services, guest speakers, lunch n’ learns events, webinars/seminars, 5K events, health fairs, wellness challenges, wellness portal administration and other planned health and wellness activities. - Develops marketing materials and educational resources for health promotion and wellness activities including, but not limited to, newsletters, website/intranet site content, mail and email campaigns, posters and other communication methods for client use in promoting health and wellness activities and health observations. - Leverages community partnerships to support a client’s goals including initiatives related to health promotion and wellness activities. - Collaborates with a client’s health plan and vendor partners to identify opportunities for health awareness, engagement and to drive utilization of a client’s health and wellbeing resources. - Administers employee satisfaction surveys following health promotion and wellness activities. - Compiles participation statistics for preventive screenings, wellness programs and activities. - Develops and presents scheduled reports on overall program. - Continually evaluates the effectiveness of wellness activities in attracting high levels of participation and seeks new and/or innovative approaches to increasing such participation. - Responds verbally and in written form to client and employee inquiries related to wellness activities and refers inquiries to staff as appropriate. - Develops and facilitates wellness committees/champion networks related to local and centrally planned activities across key client locations. - Monitors a client’s expenditures for health and wellness promotion activities and programs to ensure budgetary compliance. - Conducts limited-in-scope request for proposals for specific wellness programming and activity needs, evaluates vendor’s responses and monitors and evaluates performance of selected vendors, including recommendations for continuation or discontinuation of services. About You - Bachelor’s Degree - 1+ years’ experience in the Health/Wellness field (vendor, carrier, corporate, broker/consulting) or an equivalent combination of education, training, and experience. - Excellent organizational skills, with an emphasis on handling multiple competing priorities and client requests - Ability to communicate information, whether technical or non-technical to clients in a clear and concise manner - Ability to cocasionally travel within the United States - Education in a health related field (public health, health promotion, exercise science, kinesiology, etc.) preferred - Experience working with employee benefits, wellness vendors, and insurance carriers preferred - Strong communication (both verbal and written) and presentation skills - Strong organizational and project administration skills - Prioritizes tasks so that deadlines are met and schedules are maintained - Ability to builds and maintain favorable relationships with clients, vendors, and office staff - Comfortable working in an autonomous environment with minimal supervision and a remote manager - Relates effectively and works respectfully with diverse work groups - High attention to detail and accuracy Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave Other benefits include: - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.