We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.  Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.  As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  Why you'll love this role as Marketing AI and Automations Lead The Marketing AI and Automations Lead is a pivotal senior role that blends technical expertise with strategic vision, spearheading the transformation of marketing automation beyond traditional platform management into a cutting-edge, AI-driven, agentic operating model. Positioned at the dynamic crossroads of marketing strategy, technology, and revenue operations, this leader shapes and executes the automation architecture, systems integration, and AI agent frameworks that empower the marketing team to operate efficiently and effectively at scale. This role demands a hands-on approach with enterprise marketing automation platforms such as Eloqua, Salesforce Marketing Cloud, HubSpot, or their equivalents, owning the design, development, and maintenance of programs, data frameworks, and workflows that fuel daily marketing execution. Key Responsibilities include: - Managing target segment configurations, overseeing data integrity - Partnering with the Senior Lifecycle Marketing Manager to develop and launch engaging email sequences, nurture campaigns, and triggered communications. - Working closely with Revenue Operations and the Marketing Technology team, the Marketing AI and Automations Lead turns complex marketing challenges into effective, scalable technical solutions. - Combining expert platform knowledge with cutting-edge strategic vision, this role stands as the organization's trusted authority on marketing automation and AI innovation.

• Own performance across assigned client accounts • Identify gaps in lead handling, follow-up, and conversion • Build and optimise funnels, campaigns, and automations • Manage CRM systems and workflows (HighLevel or similar) • Integrate lead sources and systems (ads, forms, APIs, Zapier/Make) • Build AI agents and automated marketing workflows • Create AI-driven content systems (social, email, video, etc.) • Manage client communication, calls, and project delivery • Coordinate freelancers and external specialists • Support internal marketing (funnels, content, campaigns) • Track performance and continuously improve results

• Use your mathematical expertise to create domain-relevant questions • Review AI-generated responses for accuracy, rigor, and relevance to real-world mathematical research and practice

We are the accelerator driving growth across Ibero-America, combining EPAM’s global engineering excellence with NEORIS’ regional expertise and cultural proximity. We help organizations scale, modernize, and advance their digital transformation through solutions in Cloud, Data & Analytics, Artificial Intelligence, Cybersecurity, Intelligent Automation, Strategic Consulting, and Software Engineering. Backed by more than 60.000 professionals in over 55 countries and a strong Nearshore delivery model, we connect global capabilities with local trust to deliver real impact, sustainable growth, and high-value results for our clients. With more than 25 years of industry experience, NEORIS, part of the EPAM group, offers technical specialization career paths to its people. Our goal is to continue growing, and for that we want you to join us and help us improve every day. We continue to expand our teams and are looking for people who share our culture and values, including responsibility, collaboration and teamwork, creativity, and commitment. If you are looking to continuously learn, specialize, and have the opportunity to collaborate on projects using modern technologies, we would love to hear from you. Our evaluation processes focus on professionals’ experience, knowledge, interests, and soft skills, as we are committed to inclusion and equal employment opportunities. We are looking for: Enterprise Artificial Intelligence Architect Key Responsibilities: - Design and evolve enterprise-level AI architectures across cloud environments (AWS, Azure, Google Cloud), ensuring scalability, security, and governance. - Lead the integration of Large Language Models (LLMs) and agentic AI into end-to-end business processes. - Translate complex business requirements into robust GenAI and AI/ML solutions using Python and advanced data manipulation tools. - Define and maintain architecture designs, reference frameworks, patterns, and best practices for AI/ML, NLP, agentic AI, and knowledge management. - Collaborate closely with cross-functional teams, including AI platforms, governance, data offices, R&D, and business technology stakeholders. - Ensure AI solutions comply with FAIR AI principles, security standards, and enterprise governance requirements. Requirements: Mandatory: - 8+ years of experience in enterprise architecture, with a strong focus on AI/ML solutions. - Proven experience designing and deploying AI architectures on cloud platforms (AWS, Azure, and/or Google Cloud). - Hands-on experience with Large Language Models, Generative AI solutions, and agentic AI frameworks. - Strong proficiency in Python and data manipulation libraries. - Solid understanding of AI security, governance, and responsible AI principles. - Experience working in complex, global, enterprise-scale environments. - Advanced level of English, both written and spoken. Nice to have: - Experience with MLOps, AI platforms, and model lifecycle management. - Background in regulated industries (pharma, healthcare, finance, or similar). - Knowledge of NLP, knowledge graphs, and enterprise knowledge management. - Cloud, AI/ML, or enterprise architecture certifications. - Experience influencing senior stakeholders and providing architectural consulting. We Offer: - Permanent contract with a competitive salary. - Flexible working model with the possibility of remote work. - Personalized career development plan and continuous training (certifications, English training, etc.). - Participation in stable projects with a strong technical focus. - Flexible working hours and a strong work-life balance approach. - Social benefits tailored to your needs. We invite you to learn more about us at http://www.neoris.com and follow us on Facebook, LinkedIn, Twitter, or Instagram: @NEORIS. #LI-MM4