Title: Accounts Receivable Specialist Location: Remote, US Job Description: Job Title: Accounts Receivable Specialist – Full Time Industry: Physician Billing Location: Remote Required minimum years of experience: 2 – 4 Pay: Starting at $20 per hour depending on experience Competitive Benefits: Medical, Dental, Vision, STD, LTD, HSA (as applicable with Employer contribution), 401k Plan with employer match. Welcome to Pinnacle! Pinnacle Healthcare Revenue Solutions (PHRS) is a full Revenue Cycle Management (RCM) company focused on professional billing for independent physician practices. PHRS is a division of Pinnacle Healthcare, a growing healthcare consulting company based in Colorado with regional offices in St. Louis, Missouri, Indianapolis, Indiana, Phoenix, Arizona and remote employees in 23 states. We offer our employees a GREAT team environment, wonderful camaraderie among the team members, and a true appreciation and recognition for hard work. Description PHRS is comprised of specialists in the areas of coding and charge entry, cash posting, and accounts receivable management for various medical subspecialties utilizing a variety of electronic health record and practice management software platforms to support our clients. Our RCM services incorporate numerous operational efficiencies to capture patient demographics, health status, visit notes, and billing information to provide these critical daily functions in support of each practice. In addition, our management team provides a strategic partnership with our client practices to ensure compliance with all regulatory standards, produce summary reports of all activity; document production and revenue trends; and recommend changes in policy and procedure to create efficient and effective business operations. Role The main purpose of this position is to support the PHRS mission, vision, core values and customer service philosophy. This candidate will continuously interact with physicians, patients and insurance vendors to investigate outstanding claims and incomplete payments. This position will also be responsible for providing first level customer support for billing services which includes answering phones and researching patient account issues. The ideal candidate will be able to maintain proficiency and appropriate level of knowledge with all systems that is required for task completion. Additionally, this position is responsible for completing patient billing and investigating daily denials by working with insurance vendors and adjusters to resolve problem accounts and re-file open claims. - Accountable for outstanding customer service to all external and internal - Develops and maintains effective relationships through effective and timely communication. - Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner. Education - High School diploma or equivalent is required. - Associates Degree or higher in Medical Billing and Coding or a related field is preferred. A degree is not required if candidate has at least 2 years of prior billing experience in a physician practice medical billing environment. Other Knowledge, Skills, Abilities and Behaviors - Minimum 2 years of experience in medical billing or has graduated from an accredited medical college. - Candidate must understand government and managed care payment methodologies and demonstrate knowledge of terms such as contractual adjustment, allowed amount, coinsurance, denial and denial processes. - Experience in billing or health insurance claim processing preferred. CPT, ICD-9, and HCPCS coding knowledge preferred. - Required to stay until 6:00 PM EST approximately one time every six weeks, in rotation, with other AR Specialists in order to cover customer service lines. - Knowledge of business office procedures - Ability to establish and maintain an effective working relationships with patients, physicians, client practice staff, and co-workers. - Ability to operate a computer, copier or fax machine - Ability to sort and file materials correctly by alphabetic or numeric systems. - Verbal and written communication skills. - Knowledge of Microsoft Office Products. - Experience in one or more of the following billing software platforms is preferred - EPIC; Ideal; Allscripts; Centricity; Acumen-Epic; iSalus; Athena - Experience in one or more of the following specialties is preferred – Nephrology; OB/GYN; Gastroenterology; Internal Medicine; Long Term Care. Specific Duties - Maintain up-to-date patient demographics and insurance information - Identify errors through coding, charge entry and cash application processes. - Complete daily denials by working with insurance companies and adjusters to resolve problem accounts, re-file and re-open claims, file appeals and make decisions on adjustments. - Investigate and work claims based on aging from date of service - Refer refund request to refund specialist - Provide first level customer service support for billing services including answering patient’s questions and researching account issues. Assist with customer’s pending items including charges, payments and denials and follow-up to confirm these items are resolved. - Document activity in an accurate and timely manner on the patient’s account. - Review and prepare accounts for collections. - Complete and communicate progress on assigned tasks to Manager. - Maintain proficiency and an appropriate level of knowledge with all systems required for task completion. - Ensure compliance with all state and federal billing regulations, including HIPAA, and report any suspected compliance issues to the respective Manager or RCM leadership. - Work with RCM management team to improve processes, increase accuracy, create efficiencies and achieve the overall goals of PHRS. - Other duties as assigned. Work Environment/Other Information - In office position, with flexibility as to arrival/departure times - Remote work option available - Proficiency in communication using Teams, Zoom, or Webex

• Process credit card and check payments with speed and accuracy • Follow up on, collect, and allocate payments for credit card customers • Perform account reconciliations by making sure prepaid customers have no outstanding balances on their account • Research and resolve payment discrepancies and customer queries • Post cash receipts received (EFT, ACH, Wire, E-Transfer) • Communicate with customers via phone and email • Investigate and resolve customer queries • Communicate professionally with internal and external team members • Help to maintain accounts receivable customer files and records • Perform other tasks as directed by Management • Ad hoc tasks aligned with those mentioned above.

About Asiacruit At Asiacruit, we connect top talent with forward-thinking organizations across industries. Our mission is to help businesses grow through smart, strategic, and people-focused solutions. We support companies by providing high-quality Philippine-based talent for both local and global markets. If you are meticulous, reliable, and enjoy working with financial processes and cross-functional teams, we invite you to join our team. Position Overview The Accounts Receivable Specialist will manage the full lifecycle of receivables for multiple entities, ensuring timely and accurate billing, collections, and cash application. This role requires strong attention to detail, effective communication with internal teams and customers, and the ability to maintain accurate records and support month-end close activities. Key Responsibilities - Billing & Invoicing Prepare, review, and issue customer invoices in accordance with contracts and company billing schedules. Ensure accurate revenue coding and timely entry into the accounting/ERP system. - Collections Management Monitor accounts receivable aging, perform regular follow-ups on past-due accounts via phone, email, or other channels, and negotiate payment arrangements when appropriate to minimize credit risk. - Cash Application Apply incoming payments to customer accounts accurately and promptly, reconcile payment batches and bank deposits, and investigate and resolve unapplied or short-payments. - Customer Relationship Support Respond to customer inquiries regarding invoices, statements, and payment status. Work cross-functionally with sales, operations, and billing teams to resolve disputes and ensure customer satisfaction. - Month‑End Close & Reporting Support month-end close activities including receivables reconciliations, preparing schedules and aging analyses, and providing documentation for reviewers and auditors. - Credit & Dispute Management Assist with credit checks and account setup, document disputes, coordinate resolution with relevant stakeholders, and ensure appropriate write-offs or adjustments are approved and recorded. - Process Improvement & Systems Identify opportunities to streamline AR processes, enhance collections workflows, and leverage ERP/accounting systems and automation tools to improve efficiency and accuracy. - Ad Hoc Tasks Support special projects and other finance-related tasks as assigned by the Finance Manager or Head of Finance. Qualifications - Education Bachelor’s degree in Accounting, Finance, or a related field, or equivalent practical experience. - Experience 1–3 years of experience in accounts receivable, credit control, or general accounting preferred. Experience with multi-entity or multinational environments is an advantage. - Technical Skills Proficient with accounting systems and ERPs (e.g., NetSuite, Xero, SAP Business One) and comfortable using Excel for reconciliations and reporting. Familiarity with electronic payment processing and bank reconciliation is desirable. - Communication Clear written and verbal communication skills in English. Ability to interact professionally with internal teams and external customers. - Attributes Strong attention to detail, organizational skills, ability to prioritize tasks and meet deadlines, and a commitment to maintaining confidentiality and accuracy. Core Competencies - Timely and accurate execution of accounts receivable tasks with a focus on maintaining internal controls. - Proactive problem-solving and escalation of complex billing or collection issues. - Comfortable working independently and as part of a distributed or remote finance team. - Willingness to learn new systems and contribute to process improvements and automation initiatives. This role is currently in the talent pooling stage. Apply now to get early consideration and stay ahead of other applicants. Why Join Asiacruit - Flexible remote work arrangement supporting work-life balance. - Collaborative and diverse team with opportunities for international exposure and career growth. - Competitive compensation and opportunities for professional development. Ready to Make an Impact? Apply now at https://asiacruit.com or send your resume to careers@asiacruit.com with the subject line: “Accounts Receivable Specialist – [Your Name]”

Role Description The primary responsibility of this position is to follow-up with insurance payers on outstanding claims, break down obstacles to payment, and accelerate cash collections. - Responsible for follow-up and collecting on accounts in assigned inventory. - Utilizes experience and follow-up strategies and tools to resolve claims and obtain payment. - Escalates unpaid claims to payer claims supervisor as appropriate when regular follow-up efforts are not successful. - Documents client’s host system utilizing the 5 W’s framework and related policies/procedures to ensure accurate and complete documentation. - Copies account notes into Amplify’s workflow tool. - Assigns appropriate status codes (e.g. root cause, action, etc.) in Amplify’s workflow tool so trends can be identified and addressed. - Writes first and second level appeals of all denials in effort to overturn and secure payment. - Escalates payer denial and other trends to Management for further assistance. - May also work assigned underpayments as assigned by Management. - Maintains client and/or position specific daily productivity and quality expectations. - Researches and analyzes any correspondence received related to assigned accounts. Qualifications - Must adapt and demonstrate the ability to work independently from home in a fast-paced, changing and goal-oriented environment. - Direct account follow-up and/or billing experience. - Medical Terminology, ICD-10, CPT and DRG knowledge preferred. - Knowledge of third-party billing. - Intermediate experience in Excel preferred. - Provides information regarding patient accounts in response to inquiries, safeguarding confidential information in verbal replies and correspondence. - Demonstrates understanding of the entire revenue cycle. - Must be detail oriented, organized, and possess the ability to apply critical thinking skills. - Assists with problem solving, inquiries, and customer interaction to ensure positive results. Requirements - High school diploma or equivalent; additional training in hospital insurance collections is a plus. - 3-5 years of collections experience in a Hospital Business Office. Work Conditions and Physical Requirements - Work from home and remote location with a stable internet connection, a quiet and dedicated workspace free of distractions, and access to necessary office equipment. - The ability to have daily communication with team members, management, and clients through email, phone calls, video meetings and other collaborative tools. - Primarily requires sitting at a desk for extended periods. Proper lighting and ergonomics should be maintained to reduce eye strain. - Reliable high-speed internet connection is required for all remote/hybrid positions. - Must have access to stable Wi-Fi with sufficient bandwidth to support video conferencing, cloud-based tools, and other online work-related activities. - A HIPAA-compliant work environment is required, including a secure workspace free from unauthorized access or interruptions, no use of public Wi-Fi unless connected through a secure company-provided VPN, and compliance with all applicable HIPAA privacy and security regulations. Travel Requirements - None