Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT. Working from the comfort of your own home, you’ll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you’re curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you! What You’ll Do - Advise and arrange travel for corporate business customers (both individuals and groups) - Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations - Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Amadeus, and/or Galileo. Training may be provided - Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems - Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company’s travel policy - Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We’re Looking For - Previous experience in travel (preferably business travel) and understanding of fares and ticketing rules for car, air, and hotel - Passion for excellence in client service, including proactive anticipation of needs - Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo) - Professional communication (written and verbal) - Attention to detail - Act with integrity, and look after personal traveler information - Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) - Resolving customer issues quickly and independently - Teamwork and openness to feedback Our Traveler Care unit is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends. Location Bangalore, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. - Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. - Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. - Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. - We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. - And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Licensed Professional Counselor We are hiring a Licensed Professional Counselor (LPC) for a full-time telehealth opening. This position focuses on helping clients work through mental health concerns in a virtual care environment while maintaining a reliable weekday schedule. In this role, you will provide therapy, complete assessments, document sessions, and help clients move forward with practical treatment goals. The work is direct, meaningful, and focused on consistent clinical care. Position Details: Location: Texas Setting: Remote/Telehealth Position: Full-Time Salary: $115,000 to $120,000 a year Schedule: Monday-Friday, 9:00 AM - 5:00 PM Responsibilities: - Conduct virtual counseling sessions with clients - Assess emotional, behavioral, and mental health needs - Develop and update individualized treatment plans - Complete session notes and required clinical documentation - Track progress and revise care plans as needed - Maintain compliance with professional and legal standards

Licensed Professional Counselor | Full-Time Opportunity We are seeking a Licensed Professional Counselor (LPC) for a full-time remote/telehealth position. This role is centered on providing virtual counseling services to individuals who need support with mental health, emotional challenges, and personal stressors. The counselor in this role will meet with clients through scheduled telehealth sessions, assess their needs, create treatment plans, and document progress. This position is well suited for someone who values steady clinical work, a structured weekday schedule, and the ability to build meaningful client relationships in a virtual setting. Position Details: Location: Texas Setting: Remote/Telehealth Position: Full-Time Salary: $115,000 to $120,000 a year Schedule: Monday-Friday, 9:00 AM - 5:00 PM Responsibilities: - Provide individual counseling sessions through a secure telehealth platform - Complete client assessments and develop treatment plans - Maintain clear, timely, and accurate clinical documentation - Monitor client progress and adjust treatment goals when appropriate - Support clients using appropriate therapeutic interventions - Follow all ethical, legal, and professional standards of care

Licensed Professional Counselor | Full-Time Remote Role We are searching for a Licensed Professional Counselor (LPC) for a full-time remote position delivering therapy through telehealth. This role is focused on helping clients navigate emotional, behavioral, and mental health concerns through regular counseling support and thoughtful treatment planning. This position includes virtual sessions, clinical assessments, progress tracking, and documentation. It is ideal for an LPC who wants a clear schedule, ongoing client interaction, and a remote work setup that supports focused clinical care. Position Details: Location: Texas Setting: Remote/Telehealth Position: Full-Time Salary: $115,000 to $120,000 a year Schedule: Monday-Friday, 9:00 AM - 5:00 PM Responsibilities: - Conduct telehealth therapy sessions with clients - Assess presenting concerns and identify treatment needs - Develop and maintain individualized treatment plans - Complete progress notes and all required documentation - Monitor client response to treatment and adjust care as needed - Follow all state, ethical, and clinical guidelines