OpenVPN

OpenVPN is a telecommunications company self-described as the provider of next-generation, scalable, reliable, and secure communication services. Since its founding in 2002, the co

AI Platform Engineer

Location

California + 16 moreAll locations: California | Arizona | Colorado | Florida | Maryland | Michigan | Minnesota | Nevada | New Jersey | New York | Ohio | Oregon | Texas | Utah | Washington | Virginia | Indiana

Posted

97 days ago

Salary

$140K - $150K / year

Seniority

Senior

Job Description

AI Platform Engineer

OpenVPN

AI Platform Engineer Remote California, California, United States DevOps Job detailsApply Job description OpenVPN is building out AI tooling across the organization, but the infrastructure, governance, and operational patterns around it don't exist yet. This is a greenfield ownership role. You won't be inheriting a playbook — you'll be writing it. You'll define the architectural standards, establish the governance frameworks, and build the platform layer from the ground up: developer tooling, internal AI-powered workflows, and the cloud infrastructure (Vertex AI, etc.) that supports it all. If it touches AI at OpenVPN, it runs through you. What You’ll Own AI Developer Tooling & Enablement • Own the rollout and operational management of AI-assisted development tools across engineering (e.g., Cursor, Copilot, Claude Code) • Define and implement access controls, license management, and usage policies that satisfy SOC2/ISO 27001 requirements • Build cost tracking and reporting so leadership has visibility into AI tool spend and usage patterns across the org • Reduce friction for engineers adopting these tools while maintaining security and auditability Internal AI-Powered Workflows • Partner with teams across the org to identify, build, and support internal AI applications such as RAG pipelines, agents, and automation workflows • Evaluate and recommend tooling, frameworks, and patterns based on what teams actually need • Define where IaaS’s responsibility ends and consuming teams’ begins – this boundary doesn’t exist yet; you’ll help draw it Governance, Security & Compliance • Advise on data governance policies for LLM usage, including what data can go into which models, where outputs are stored, and how audit trails are maintained • Ensure AI infrastructure and tooling meets existing SOC2 and ISO 27001 controls and can be evidenced in audits • Provide leadership with clear, regular reporting on AI adoption, cost, risk, and usage across the org AI/ML Cloud Infrastructure • Stand up and manage AI/ML infrastructure, primarily on GCP (Vertex AI) within OpenVPN’s existing environment • Design the Terraform modules and IaC patterns for AI infrastructure that follow the team’s existing conventions (e.g., Atlantis-driven GitOps workflows) Cost Management • Build visibility into AI/ML infrastructure costs and implement controls (spot instances, auto-scaling policies, idle resource cleanup) consistent with how compute costs are managed elsewhere • Evaluate build-vs-buy decisions for AI/ML infrastructure components and managed services with an eye toward operational fit within existing patterns Job requirements Must Have ✓ Hands-on experience standing up and managing AI/ML infrastructure such as Vertex AI, or comparable platforms (SageMaker, Azure ML) ✓ Has set up AI developer tooling (Cursor, Copilot, etc.) at an org level, including managing rollout, access, and cost ✓ Infrastructure-as-code fluency: Terraform is our primary tool, managed through Atlantis. You should be able to write modules that other teams consume through self-service ✓ Ability to work across teams and define boundaries for a new capability area that doesn’t have established patterns yet ✓ Can communicate clearly with leadership about cost, risk, and value of AI investments Strong Preference • Strong GCP experience • Understanding of security and compliance in a regulated environment (SOC2, ISO 27001); experience implementing controls or working within audit frameworks • Platform engineering mindset: thinks about how to make things self-service, auditable, and repeatable rather than one-off • Experience with model serving infrastructure: managed inference services (Vertex AI endpoints, Bedrock, Azure OpenAI) or self-hosted frameworks, including routing, scaling, monitoring, and cost controls • Experience with RAG infrastructure components such as vector databases, embedding pipelines, and retrieval systems • Familiarity with LLM operational patterns including prompt caching, batching strategies, model versioning, and monitoring/observability approaches specific to inference workloads Nice to Have • Familiarity with Kubernetes/EKS since the rest of the team’s infra lives there • Experience with data infrastructure (BigQuery, Kafka, Cloud Composer) • Configuration management experience with Ansible or Puppet • Familiarity with AI/ML managed services on AWS (Bedrock, SageMaker) and how they fit alongside self-managed infrastructure • Has gone through an ownership transition or greenfield buildout before and knows how to establish patterns from scratch without over-engineering Our philosophy is that we are a small, closely-knit team and we care deeply about you. What We Offer: - Competitive compensation that reflects your skills and contributions(compensation for this position will be tailored based on qualifications and experience. Candidates offered the position can expect a starting base salary between $140,000 and $150,000 per year) - Generous time off opportunities to recharge and enjoy life outside of work - Flexible scheduling to support work‑life balance - Fully remote work environment — work from anywhere you’re most productive - Global collaboration with talented colleagues in Silicon Valley and around the world

Related Categories

Related Job Pages

More Platform Engineer Jobs

SmartRecruiters Inc logo

Senior Frontend Engineer, Design System & Frontend Platform

SmartRecruiters Inc

SmartRecruiters is the Recruiting AI Company that transforms hiring for the world’s leading enterprises. Built for global scale, SmartRecruiters, an SAP company, delivers an AI-powered hiring platform that automates and optimizes the entire talent acquisition process, ensuring faster and smarter hiring decisions. More than 4,000 companies, including Amazon, Visa, and McDonald's, rely on SmartRecruiters to build winning teams. At SmartRecruiters, we are a values-driven, globally focused tech company with a bold vision for the future of work. We commit and dig deep, embracing challenges with grit, curiosity, and a drive for excellence. We foster a collaborative and inclusive work environment, where trust and determination bring us together. Because together, we will win. Recognized by Fosway Industry Analysts as a strategic leader in recruitment technology for three consecutive years, and awarded by Comparably as a top company for Women, Perks and Benefits, Work-Life Balance, Happiness, Compensation, Diversity, and Culture - we take pride in creating a place where everyone can thrive.

Full TimeRemoteTeam 501-1,000

Company Description SmartRecruiters is the Recruiting AI Company that transforms hiring for the world’s leading enterprises. Built for global scale, SmartRecruiters, an SAP company, delivers an AI-powered hiring platform that automates and optimizes the entire talent acquisition process, ensuring faster and smarter hiring decisions. More than 4,000 companies, including Amazon, Visa, and McDonald's, rely on SmartRecruiters to build winning teams. In 2025, SmartRecruiters joined SAP, the global leader in enterprise applications. Together, SmartRecruiters and SAP are accelerating the reinvention of hiring by combining cutting-edge AI innovation with the scale, reach, and resources of SAP’s ecosystem. At SmartRecruiters, we are a values-driven, globally focused tech company with strong financial backing and a bold vision for the future of work. We commit and dig deep, embracing challenges with grit, curiosity, and a drive for excellence. We foster a collaborative and inclusive work environment, where trust and determination bring us together. Because together, we will win. Recognized by Fosway Industry Analysts as a strategic leader in recruitment technology for three consecutive years, and awarded by Comparably as a top company for Women, Perks and Benefits, Work-Life Balance, Happiness, Compensation, Diversity, and Culture - we take pride in creating a place where everyone can thrive. Our remote-friendly culture, competitive salaries, and strong internal mobility ensure that high performers have meaningful growth opportunities in an environment built on respect and empowerment. Job Description This is a platform role for someone who helps many product teams, not just one. Their job is to spot repeated frontend problems across the organization, turn them into shared design system and platform solutions, and make sure teams actually adopt them. They improve consistency, accessibility, and developer efficiency by building reusable foundations, guiding migrations, and scaling improvements through automation. Important: the position is available only under a standard contract of employment with 80% of tax deductible cost. What you’ll do - Lead design system efforts as part of the frontend platform, building a shared UI foundation that scales across product teams - Discover recurring needs and friction across product teams, and turn them into reusable components, tooling, and workflows - Define and maintain shared standards, documentation, contribution models, and governance for UI consistency, accessibility, and long-term maintainability - Drive alignment, adoption, and migrations across teams, helping replace local patterns with shared solutions - Build AI-assisted automations and agentic workflows that help scale platform improvements, reduce manual effort, and improve consistency across teams Qualifications Must have qualifications: - Experience building or evolving design systems, shared UI foundations, or frontend platforms used by multiple teams - Experience influencing frontend architecture, standards, or technical decisions beyond a single team - Strong hands-on experience building production frontend applications with modern web technologies - Strong collaboration skills and experience working closely with Engineering and Design partners - Senior-level experience, typically 5+ years in software engineering, with a track record of driving cross-team technical work Nice to have qualifications: - Experience with Web Components, ideally Lit - Experience working across Angular environments - Experience with monorepos, microfrontends, or shared frontend tooling - Experience with inner source or platform engineering ways of working - Experience building AI-assisted automations or agentic workflows that improve platform work at scale Additional Information SmartRecruiters is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Poland
eBay logo

Software Engineer, CX Platform

eBay

One of the world's largest ecommerce marketplaces, eBay was founded in 1995 with an online platform designed to provide an open, trustworthy forum for sellers a

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and the role: TCGplayer connects hobbyists and hobby businesses to communities. We relentlessly improve the exchange of things and thoughts that fuel passions, providing the most compelling destination and tools for collectible card game enthusiasts and professional sellers! TCGplayer, now a part of eBay, promotes and drives growth of our products and services by connecting a global community of millions of buyers with tens of thousands of retailers in a $25B global collectible hobby market. As a Software Engineer III, you will help design, build, and maintain the systems that power TCGplayer's Customer Experience (CX) platform. Your work will enable our CX agents to efficiently support both Buyers and Sellers across every aspect of TCGplayer's business. You will uplift legacy applications into a microservice-based architecture, integrate with internal systems of record and third-party ticketing and AI systems, and collaborate closely with other development teams to deliver a cohesive and intuitive customer support experience. This is a remote position. What you will accomplish: - Design and develop features for a best-in-class Customer Experience Platform used by our in-house CX agents. - Build services and interfaces that surface relevant customer data and enable administrative actions on behalf of Buyers, Sellers, and internal business partners. - Integrate the platform with internal systems of record, as well as third-party ticketing and AI systems. - Collaborate with engineers across teams to manage dependencies and deliver high-quality software on time. - Partner with Cloud Platform & Site Reliability Engineering to ensure the platform is secure, reliable, and performant. - Identify opportunities to consolidate redundant technologies and applications, contributing to a stable foundation for future growth. What you will bring: - A minimum of 5+ years of software development experience on large-scale, high-volume systems in a microservice-based architecture. - Strong proficiency in C#. Candidates with strong Java experience and a willingness to transition to C# are also encouraged to apply. - Experience with AWS or comparable cloud infrastructure. - Full-stack development experience, comfortable working across backend services and user-facing interfaces. - Bachelor's degree (or equivalent work experience) in computer science, information technology, or a related field. - Excellent communication skills with both technical and non-technical stakeholders. Additional Details eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center, and AI Hiring Guidelines.

India
eBay logo

Software Engineer, CX Platform

eBay

One of the world's largest ecommerce marketplaces, eBay was founded in 1995 with an online platform designed to provide an open, trustworthy forum for sellers a

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and the role: TCGplayer connects hobbyists and hobby businesses to communities. We relentlessly improve the exchange of things and thoughts that fuel passions, providing the most compelling destination and tools for collectible card game enthusiasts and professional sellers! TCGplayer, now a part of eBay, promotes and drives growth of our products and services by connecting a global community of millions of buyers with tens of thousands of retailers in a $25B global collectible hobby market. As a Software Engineer III, you will help design, build, and maintain the systems that power TCGplayer's Customer Experience (CX) platform. Your work will enable our CX agents to efficiently support both Buyers and Sellers across every aspect of TCGplayer's business. You will uplift legacy applications into a microservice-based architecture, integrate with internal systems of record and third-party ticketing and AI systems, and collaborate closely with other development teams to deliver a cohesive and intuitive customer support experience. This is a remote position. What you will accomplish: - Design and develop features for a best-in-class Customer Experience Platform used by our in-house CX agents. - Build services and interfaces that surface relevant customer data and enable administrative actions on behalf of Buyers, Sellers, and internal business partners. - Integrate the platform with internal systems of record, as well as third-party ticketing and AI systems. - Collaborate with engineers across teams to manage dependencies and deliver high-quality software on time. - Partner with Cloud Platform & Site Reliability Engineering to ensure the platform is secure, reliable, and performant. - Identify opportunities to consolidate redundant technologies and applications, contributing to a stable foundation for future growth. What you will bring: - A minimum of 5+ years of software development experience on large-scale, high-volume systems in a microservice-based architecture. - Strong proficiency in C#. Candidates with strong Java experience and a willingness to transition to C# are also encouraged to apply. - Experience with AWS or comparable cloud infrastructure. - Full-stack development experience, comfortable working across backend services and user-facing interfaces. - Bachelor's degree (or equivalent work experience) in computer science, information technology, or a related field. - Excellent communication skills with both technical and non-technical stakeholders. Additional Details eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center, and AI Hiring Guidelines.

India
eBay logo

Software Engineer, CX Platform

eBay

One of the world's largest ecommerce marketplaces, eBay was founded in 1995 with an online platform designed to provide an open, trustworthy forum for sellers a

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and the role: TCGplayer connects hobbyists and hobby businesses to communities. We relentlessly improve the exchange of things and thoughts that fuel passions, providing the most compelling destination and tools for collectible card game enthusiasts and professional sellers! TCGplayer, now a part of eBay, promotes and drives growth of our products and services by connecting a global community of millions of buyers with tens of thousands of retailers in a $25B global collectible hobby market. As a Software Engineer III, you will help design, build, and maintain the systems that power TCGplayer's Customer Experience (CX) platform. Your work will enable our CX agents to efficiently support both Buyers and Sellers across every aspect of TCGplayer's business. You will uplift legacy applications into a microservice-based architecture, integrate with internal systems of record and third-party ticketing and AI systems, and collaborate closely with other development teams to deliver a cohesive and intuitive customer support experience. This is a remote position. What you will accomplish: - Design and develop features for a best-in-class Customer Experience Platform used by our in-house CX agents. - Build services and interfaces that surface relevant customer data and enable administrative actions on behalf of Buyers, Sellers, and internal business partners. - Integrate the platform with internal systems of record, as well as third-party ticketing and AI systems. - Collaborate with engineers across teams to manage dependencies and deliver high-quality software on time. - Partner with Cloud Platform & Site Reliability Engineering to ensure the platform is secure, reliable, and performant. - Identify opportunities to consolidate redundant technologies and applications, contributing to a stable foundation for future growth. What you will bring: - A minimum of 5+ years of software development experience on large-scale, high-volume systems in a microservice-based architecture. - Strong proficiency in C#. Candidates with strong Java experience and a willingness to transition to C# are also encouraged to apply. - Experience with AWS or comparable cloud infrastructure. - Full-stack development experience, comfortable working across backend services and user-facing interfaces. - Bachelor's degree (or equivalent work experience) in computer science, information technology, or a related field. - Excellent communication skills with both technical and non-technical stakeholders. Additional Details eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center, and AI Hiring Guidelines.

India