As Marqeta’s Production Support Engineer II, you will play a pivotal role in our commitment to customer satisfaction and the seamless operation of our products and services. You will serve as the first line of contact for our customers, adeptly handling and resolving complex technical issues while translating technical jargon into user-friendly language. Your broad knowledge base across various technologies will be instrumental in addressing a wide range of problems. In addition, you will collaborate with our Engineering teams to manage software updates and bug fixes. Your role will also involve becoming an expert in all areas of Marqeta's products and services and ensuring that our customers can fully utilize our offerings. As a customer advocate, you will ensure that our customers' needs and concerns are heard and addressed in our product development and service delivery processes. At Marqeta, we value the essential role our Production Support Engineers play in our service delivery chain and look forward to welcoming you to our team. We work Flexible First. This role can be performed remotely in the United States, only in Pacific Time-zone. The Impact You’ll Have - Become a Marqeta product expert - Provide high-quality support, and take ownership in responding to inquiries, issues and escalation inquiries through tickets, emails, and other channels - Perform problem-solving, diagnosing, root cause analysis, and generate corrective action plans for issues - Work cross-functionally to resolve issues and provide customer care - Provide on-call support for rotations and escalations - Assist in monitoring production transaction volume, functionality, capacity, and performance - Be proactive in monitoring, optimizing issuer resolution, and implementing corrective action planning - Interact with Product, Engineering, and Technical Operational teams to provide feedback on production support related issues and improvements - Document process, product, and industry learnings relentlessly to identify pain points and trends to help the team and organization grow and improve Who You Are - 3+ years of experience in Technical Support, Production Support, or IT Support for B2B customers - Ability to work in a customer-facing role, with strong written and verbal communication skills, with the ability to listen, show empathy, and also be able to converse with both internal and external technical and non-technical stakeholders - Committed, flexible through on-call rotations, and demonstrated ability to maintain high levels of productivity with minimal supervision - Experience with ticketing systems (such as Salesforce, Jira, Confluence, etc) - Good understanding of API technologies and troubleshooting (i.e.: you know what cURL does, know HTTP response codes, etc.) - Comfortable working within a Linux environment - Intermediate SQL knowledge (relational database experience preferred) - Scriptwriting - Python, Ruby, Shell, etc - Experience with logging and monitoring tools such as Kibana, Splunk, AppDynamics, Sumo Logic, Grafana, Datadog, and New Relic Nice-To-Haves - Experience in payments and/or accounting systems. - Experience working at a high-growth company. Your Manager - David Foo Recruiter For This Role - Prashant S Typical Process - Application Submission - Recruiter phone call - Hiring manager video call - Virtual “Onsite” consisting of 4-5, 45 min calls - Offer! Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: - National: A baseline tier that applies to most of the geographic territory of the United States. - Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA - Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit this page or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range in USD for this position is: - National: 72,000 - 90,000 - Premium: 77,900 - 97,400 - Premium Plus: 84,700 - 105,900 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers - Multiple health insurance options - Flexible time off – take what you need - Retirement savings program with company contribution and after tax contributions - Equity in a publicly-traded company and an Employee Stock Purchase Program - Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave - Free therapy sessions, financial and professional coaching, and legal advice - Monthly stipend to support our remote work model - Annual “development dollars” to support our people growth and development - Through Flex First, the freedom to live and work wherever you and your family thrive About Marqeta Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. Marqeta’s Values – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request. Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.

REQUEST FOR PROPOSALS Mapping of the technical ecosystem of phytosanitary management in Brazilian coffee production (C. arabica and C. canephora) to identify viable alternatives to Cyproconazole and Thiamethoxam Analysis of the perspectives of key research and extension stakeholders regarding currently viable alternatives to Cyproconazole and Thiamethoxam in Brazilian coffee production Summary Information Department: PS, QoI and Global Programs, Agriculture Team Location(s): Remote, focused on the main coffee-producing regions of Brazil (Cerrado, Alta Mogiana, South of Minas, Espírito Santo, and South of Bahia) Engagement Period: April to May 2026 Expected Start Date: April 2026 Reporting to: Product Support About Rainforest Alliance Rainforest Alliance (RA) is an international nonprofit organization working at the intersection of business, agriculture, and forests to make responsible business the new normal. We are building an alliance to protect forests, improve the livelihoods of farmers and forest communities, promote their human rights, and help them mitigate and adapt to the climate crisis. Rainforest Alliance envisions a world where people and nature thrive in harmony. We create a more sustainable world by leveraging social and market forces to protect nature and improve the lives of producers and forest communities. In this context, Rainforest Alliance promotes the progressive reduction of dependence on highly hazardous pesticides by strengthening Integrated Pest Management (IPM) and identifying technically viable and available alternatives adapted to local production contexts. For more information, please visit: http://www.rainforest-alliance.org/about Background Rainforest Alliance is committed to fostering healthy and resilient agroecosystems with minimal dependence on pesticides, promoting sustainable pest management through Good Agricultural Practices (GAP) and Integrated Pest Management (IPM). In Brazilian coffee production, however, the use of cyproconazole and thiamethoxam remains widespread, including soil applications of commercial formulations for the control of coffee leaf rust and soil pests, despite the associated risks to human health, biodiversity, and ecosystems. Under the Rainforest Alliance Sustainable Agriculture Standard Version 1.4, the organization reinforces restrictions on Highly Hazardous Pesticides (HHPs) and prohibits the soil application of triazoles listed under the Exceptional Use Policy (EUP), based on scientific evidence showing that foliar applications are more effective, require lower quantities of active ingredients, and significantly reduce risks of soil and water contamination. This position is outlined in the technical document Application of Triazoles for Control of Coffee Leaf Rust (Hemileia vastatrix) (Rainforest Alliance, 2022). These updates reflect a strengthened pathway toward reduced reliance on hazardous inputs and greater alignment between certification requirements and environmental protection goals. At the same time, Rainforest Alliance’s emerging regenerative agriculture approach further advances this transition by promoting farming systems that restore soil health, enhance biodiversity, strengthen climate resilience, and improve farmers’ livelihoods. This regenerative vision goes beyond input substitution, aiming to redesign production systems to be ecologically balanced and economically viable. Given the persistent gap between widely disseminated technical recommendations in the Brazilian coffee sector and the requirements of the Rainforest Alliance Standard (v1.4) and its regenerative agriculture framework, this initiative seeks to identify and map institutions, researchers, extension agents, and consultants who are already developing, recommending, or validating technically sound and economically viable alternatives to the current reliance on cyproconazole and thiamethoxam. Strengthening cross-sector coordination will help expand access to high-quality, non-commercial technical assistance and accelerate the adoption of more resilient, regenerative, and environmentally sustainable practices in Brazilian coffee production. Scope of the Consultancy Work Main Objective Identify and analyse the technical and institutional landscape of the Brazilian coffee sector related to the knowledge, validation, recommendation, and research of viable and available alternatives to soil drench applications of commercial formulations combining Cyproconazole and Thiamethoxam in C. arabica and C. canephora coffee. Specific Objectives - Map the main institutions, organizations, and key actors in the coffee sector (C. arabica and C. canephora) that directly influence phytosanitary recommendations to producers. - Define the overall picture and current view of the sector regarding the practice of applying the mixture of Cyproconazole + Thiamethoxam to the soil and the alternatives that are currently being used, evaluated, or recommended as replacements as well as their efficacy, impact on productivity, and economic viability. - Identify the main decision-makers and technical influencers who impact producers' decisions on phytosanitary management and the replacement of this specific practice. - Consolidate the findings of the initial research already conducted, integrating them into a structured analysis. As a result of this phase, a consolidated document in English will be developed, bringing together the main findings, analysis, and conclusions. This document will serve as the foundation for defining transition, positioning, or phase-out strategies related to the soil drench application of commercial formulations combining Cyproconazole + Thiamethoxam. Through this consultancy, Rainforest Alliance will gain a clear understanding of: - Which technical actors in the Brazilian coffee sector are already aware of, recommending, or validating alternatives to this practice. - Which currently available alternatives are being promoted in the field. - What technical, economic, or cultural barriers exist for transitioning away from this practice. This information will serve as the strategic basis for the next phase of the project, which will include field visits, technical support to producers, and monitoring of results. Activities To achieve the proposed objectives, the following activities will be carried out: - Conduct a sector mapping to identify the main actors influencing decision-making among C. arabica and C. canephora producers, with emphasis on those involved in technical recommendations related to the soil drench application of commercial formulations combining Cyproconazole + Thiamethoxam. This includes research institutes, universities, professors, and independent consultants - Conduct virtual dialogues and interviews with specialists aimed at understanding their technical perspectives on: - The current role of this practice within coffee phytosanitary management. - The main challenges associated with its use (economic, efficacy, resistance, regulation, sustainability). - The alternatives currently available that are being recommended, evaluated, or implemented as replacements and assess how they compare in terms of economic viability, efficacy, and sustainability. - Identify existing experiences, trials, research initiatives, or technical recommendations that support the use of alternatives to this practice across different coffee-producing regions of Brazil. - Develop a database including the actor’s name, institution, region of operation, contact information, and key technical perspectives related to phytosanitary management and the transition toward alternatives. - Develop a database including the actor’s name, institution, region of operation, contact information, and key technical perspectives related to phytosanitary management and the transition toward alternatives. Analyze the collected information and prepare a technical report in English for Rainforest Alliance, including: - A strategic stakeholder map. - An inventory of existing technical alternatives. - The level of adoption or validation of these alternatives. - Identified barriers to transition. Deliverables Deliverable Description Expected Delivery Date Work Plan Presentation Document outlining the methodological approach, timeline, implementation phases, and responsibilities, focused on mapping technical stakeholders and alternatives to the soil drench application of the Cyproconazole + Thiamethoxam mixture. April 10, 2026 Strategic Stakeholder Pipeline List Structured mapping of the main technical and institutional actors in the coffee sector (C. arabica and C. canephora) who influence phytosanitary recommendations and have knowledge of alternatives to this practice. April 17, 2026 Consolidated Information and Sector Perspective Analysis Systematization of stakeholder perceptions, identified barriers, opportunities, and currently available and promoted alternatives replacing this practice. May 8, 2026 Draft Report Presentation Presentation to the Rainforest Alliance team for technical feedback and strategic alignment. May 11, 2026 Final Report Submission (in English) Consolidated technical report including a strategic stakeholder map, inventory of identified technical alternatives, and analysis of barriers to transition.de barreras para la transición May 15, 2026 General Terms and Conditions for the Request for Proposals - Bidders must provide all information requested in this Request for Proposals and respond clearly and concisely to all points outlined herein. Any proposal that does not fully and comprehensively address this request may be rejected. - Proposals and/or any additional information received after the submission deadline may be rejected by Rainforest Alliance. - Incomplete proposals may be rejected at the discretion of Rainforest Alliance. - Rainforest Alliance reserves the right to request additional information at any time during the procurement process. - Rainforest Alliance may select one, multiple, or no proposals as part of the evaluation process. Furthermore, Rainforest Alliance reserves the right to cancel the procurement process at any time. All costs associated with the preparation and submission of the proposal shall be borne by the bidder and will not be reimbursed by Rainforest Alliance. - It is the responsibility of each bidder to identify any confidential or proprietary information contained in their proposal so that it may be treated accordingly. However, Rainforest Alliance cannot guarantee the confidentiality of information received. Selection Criteria and Qualifications Minimum Qualifications of the Consultant or Consulting Company The consultant or consulting firm must meet, at minimum, the following criteria to be eligible to carry out the consultancy: - Academic background and/or demonstrated experience in agronomy, biology, ecology, natural resource management, or related fields. - Experience in developing methodological frameworks, preferably in institutional mapping exercises, technical interviews, and analysis of agricultural recommendation ecosystems. Experience in establishing and managing field experiments, data collection and analysis, and strengthening good agricultural practices. - Knowledge and practical experience in research methodologies and analytical approaches related to the current state of coffee production in Brazil. - Experience in implementing methodological intervention tools for conflict resolution and multi-stakeholder engagement within the agricultural sector. Strong capacity to analyze quantitative and qualitative information obtained through interviews, document review, or technical analysis. - Proficiency in Portuguese is required. Verbal and written communication skills in Spanish and English are considered an asset. The selection of the consultant or consulting firm will be based on the following criteria: Criteria Score Academic background and/or experience in agronomy, biology, ecology, natural resource management, or related fields 10% Experience in developing methodological frameworks, including institutional mapping and technical interviews 20% Experience in establishing and managing field experiments, data collection and analysis, and strengthening Good Agricultural Practices 20% Knowledge and application of research and analytical methodologies related to the current state of coffee production in Brazil 15% Experience in implementing methodological intervention tools for conflict resolution and organizational models. 15% Capacity to analyze quantitative and qualitative information 10% Competitive budget aligned with the required scope of work 10% Total 100% Proposal Process and Format Interested consultants or consulting firms must submit a proposal including the following: 1. Legal Requirements: Upon request, consultants must provide all legal documentation required by Rainforest Alliance and/or local legislation, such as work permits, banking details, registration information, tax documents, etc. When the opportunity is restricted to a specific location, only candidates legally authorized to work in that location will be considered. 2. Technical Proposal Requirements: The technical proposal must include: - Profile of the consultant or project team (in the case of a consulting company). - Proposed work plan and methodological approach, including activity timeline and expected results. - Clear description of the proposed methodology for mapping technical stakeholders, conducting interviews, and analyzing the phytosanitary recommendation ecosystem in coffee. - List of previous assignments demonstrating experience in related topics. - Updated CV(s). - Contact details for at least two recent professional references (email and phone number). 3. Financial Proposal Requirements The consultant must submit a budget proposal detailing the costs required to carry out the activities and deliver the expected outputs. This consultancy is desk-based, and no travel-related expenses should be included in the proposal. The financial proposal should clearly indicate: - A detailed fixed-price proposal covering all activities to complete the deliverables. - Include the basis for cost calculation (e.g., reference rates, prior contract benchmarks, or cost structure explanation). - The proposal must be submitted in brazilian reais. All proposals must be submitted through Work at the Rainforest Alliance | Rainforest Alliance – “Request for Proposals” or via LinkedIn, as a single integrated PDF document (one file only). If you experience difficulties uploading information to the platform, please try accessing it using different web browsers. Proposals received after the deadline will not be considered. Contact Person for Questions Matheus Calheiros: mcalheiros@ra.org Proposal Submission Deadline April 17th 2026 Thank you for your interest in working with Rainforest Alliance.

Job DetailsJob Location: REMOTE - ARLINGTON, TX 76015Position Type: Full TimeJob Shift: DayJob Category: Admin - ClericalBenefits and Perks Competitive salary, PTO, and paid holidays. Medical, Dental, Vision insurance. Short-Term/Long-Term Disability. Basic Life insurance. Flexible Spending Accounts (FSAs). 401(k) with matching company contributions. Accident, Critical Illness, Hospital Indemnity, and other ancillary benefits available. Compensation Starting salary of $35,000 per year, with the potential for higher pay based on experience and qualifications. Job Description The Entry-Level Title Abstractor researches and compiles property-related information to support the title examination process. This role involves conducting basic title and judgment searches, reviewing public records, and assembling a clear history of property ownership. The ideal candidate is detail-oriented, organized, and able to manage multiple tasks while meeting deadlines. This full-time remote position offers flexible hours and opportunities for career advancement within the organization. Duties and Detailed Responsibilities Abstract documents for title orders in accordance with company guidelines. Perform basic title and judgment searches using public records and online databases. Compile and verify property information, including legal descriptions, ownership history, surveys, and customer details. Update searches to ensure information is current and complete. Submit abstracted information for title examination and provide timely status updates. Maintain accurate and organized records in compliance with regulatory and company procedures. Utilize title search software and other research tools. Follow company policies and perform additional duties as assigned. Qualifications Title, real estate, legal, or mortgage industry a plus but not required. Computer skills including working knowledge of spreadsheet, word processing, database software packages, and internet applications. Good organizational skills, communication, and analytical skills. Excellent verbal and interpersonal skills. Highly organized with strong attention to detail with the ability to multi-task. Ability to consistently meet deadlines, demonstrate strong follow-through, and follow all regulatory and company procedures.

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a valuesdriven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description This role requires a technically skilled professional with 2+ years of experience in CCaaS and cloud-based contact center environments. The position focuses on monitoring, troubleshooting, and ensuring platform reliability using tools like Splunk and Zabbix. Candidates with strong hands-on experience with AWS services including Lambda, ALBs, Amazon Connect, and CloudWatch is essential, along with proficiency in at least one scripting language such as Python, Perl, or PowerShell to support automation and operational efficiency. Responsibilities: - Design and enhance proactive monitoring capabilities for AWS Amazon Connect CCaaS platforms, ensuring high availability, reliability, and performance across production environments. - Collaborate closely with developers, architects, and platform owners to establish logging standards, enforce monitoring best practices, and enable efficient troubleshooting through structured observability frameworks. - Participate in application design discussions to develop end-to-end interaction visibility using Splunk, enabling deep operational insights and traceability across contact center workflows. - Troubleshoot and resolve production incidents, performing root cause analysis and implementing preventive measures to improve system stability. - Partner with vendor teams to drive operational improvements, strengthen monitoring strategies, and enhance overall platform observability. - Develop and maintain Amazon CloudWatch dashboards as complementary monitoring solutions to Splunk, ensuring redundancy and comprehensive performance tracking. - Conduct knowledge-sharing sessions and document troubleshooting playbooks to enable broader support teams and improve operational readiness. Qualifications - Undergraduate degree or equivalent practical experience in Information Technology or a related field. - 2+ years of hands-on experience in CCaaS environments, including monitoring and troubleshooting contact center platforms. - Strong working knowledge of observability and monitoring tools such as Splunk and Zabbix. - 2+ years of AWS cloud experience, including Lambda, Application Load Balancers (ALBs), Amazon Connect, and CloudWatch. - Proficiency in at least one scripting language such as Python, Perl, or PowerShell to support automation and operational efficiency. - Excellent communication and collaboration skills with the ability to work effectively across cross-functional teams. We offer: - Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. - Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. - Work From Anywhere Culture: make the most of the flexibility that comes with remote work. - Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. - Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. - Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. - Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Additional Information All your information will be kept confidential according to EEO guidelines.