• Develop, maintain, and be responsible for overall platform health, scaling and planning. • Developing self-service tools and automating things to improve data engineering efficiency. • Build logging and monitoring tools to visualize the state of the platform and improve our SRE practices. • Play a critical part in implementing a secure, robust and high availability DevOps pipeline. • Work with the team to continue the build out of a multi-account AWS environment. • Automate build & deployment processes.

• Work hands-on with the infrastructure that supports our distributed & highly scalable services in both SaaS and on-prem offerings • Gather requirements from customers and adapt manifests and software to support new environments • Use and augment monitoring tools to observe platform health, ensure performance and reliability • Interact with the product team to test new features and package new on-prem releases • Automate and optimize the release pipeline to make it as frictionless as possible • Exhibit continuous curiosity for emerging technology that could solve our challenges

We’re looking for an Intermediate Software Developer, DevOps who can help us support the development organization to deliver value to customers in a reliable, efficient, and safe manner. You’ll be working in a focused team that owns one piece of the production application environment and the developer experience, you will execute on defined projects to achieve team-level goals. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model. This role is open remotely to applicants located in Luxembourg. WHAT YOU’LL DO: - Write software - tools, libraries, automation, services - Design and build our infrastructure platform - Identify and implement new platform features - Research and evaluate new technologies - Refactor, rewrite or retire existing platform features - Operate our developer experience and production application environments - Diagnose and repair our distributed systems - Perform maintenance, upgrades and migrations - Control or eliminate repetitive tasks, alert noise, and business-as-usual work - Enable development teams - Provide executable interfaces to our infrastructure platform - Provide tools and best practices to support the entire software development lifecycle - Participate in a flexible on-call rotation - Communicate by writing documentation, participating in meetings, and showing off your work at demos WHAT YOU’LL NEED: - A degree in Computer Science or Engineering or equivalent experience working in an SRE, DevOps or software engineering role - An ability to write software and working knowledge of software engineering practice - Experience using infrastructure-as-code tools to build and run cloud infrastructure - Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding - Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs - Self Development: is personally committed to, and actively works to continuously improve - Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems - Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects - Preferred. Working knowledge of Linux systems administration, including troubleshooting system-level issues, networking (L3-L7) and basic monitoring - Preferred. Experience with operating, building and maintaining cloud infrastructure - Preferred. An understanding of SaaS software development practice; Ideally you have experience working on a SaaS product WHO YOU ARE: - Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked. - Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t. - Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity. - Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information. - Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result. - Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively. - Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals. - Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes. - Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected. In all we do, our six guiding principles light the way: Step Up: Dare to go beyond the expected to achieve greatness. #StepUp One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies Accommodations will be provided as requested by candidates taking part in all aspects of the selection process. #LI-IA #LI-Remote Use of AI in Hiring Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our Careers Privacy Policy.

We’re looking for a Senior DevOps Developer who can help us support the development organization to deliver value to customers in a reliable, efficient, and safe manner. You’ll be working in a focused team that owns one or more pieces of the production application environment and the developer experience, you will own and deliver in service of quarterly goals on the team. Based out of British Columbia, you will report into the Senior Manager, Devops. WHAT YOU’LL DO: - Design and build software - tools, libraries, automation, services, and glue scripts - Responsible for the reliability, security, and integrity of our large, cloud-based Linux infrastructure - Participate in a flexible on-call rotation - Lead by owning project milestones, epics or features - Practice continuous improvement, contributing to culture, process, and direction in your team and across our department - Develop processes and automation to eliminate repetitive tasks - Design and build our infrastructure platform - - Identify and implement new platform features - Research and evaluate new technologies - Refactor, rewrite or retire existing platform features - Operate our developer experience and production application environments - Diagnose and repair our distributed systems - Perform maintenance, upgrades, and migrations - Control or eliminate repetitive tasks, alert noise, and business-as-usual work - Enable development teams - Provide executable interfaces to our infrastructure platform - Provide tools and best practices to support the entire software development lifecycle - Collaborate with others across the organization to solve problems and build better processes, systems, and software - Communicate by mentoring, writing documentation, participating in meetings, and sharing your work at demos WHAT YOU’LL NEED: - A degree in Computer Science or Engineering, and at least 5 years of experience in an SRE, DevOps or software engineering role and a track record of substantial contributions to software projects with high business impact - Experience with mentoring, coaching, and pairing with coworkers - Experience writing clean code that performs well at scale and an understanding of SaaS software development practice; Ideally you have experience working on a SaaS product - Experience using infrastructure-as-code tools to build and run cloud infrastructure - Experience with operating, building and maintaining cloud infrastructure and a working knowledge of Linux systems administration, including troubleshooting system-level issues, networking (L3-L7) and basic monitoring is preferred - Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs - Creativity and Innovation: seek new and better ways of doing things, generating original and imaginative ideas, products, and/or solutions - Problem Solving: uses an organized and logical approach to find solutions to complex problems and looks beyond the obvious to understand the root cause of problems and proposes several possible solutions. - Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects WHO YOU ARE: - Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked. - Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t. - Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity. - Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information. - Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result. - Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively. - Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals. - Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes. - Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected. In all we do, our six guiding principles light the way: Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies Accommodations will be provided as requested by candidates taking part in all aspects of the selection process. #LI-NS1 #LI-Remote Canada Pay Range For This Role $115,400—$161,600 CAD Use of AI in Hiring Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our Careers Privacy Policy.