• Implements, modifies, tests and administers revenue cycle system applications • Acts as liaison between vendors, I.T. personnel, other application analysts, management and end users • Assesses end user needs and recommends modifications • Develops standard and customized application reports • Performs analytical tasks for job and system efficiency

Overview Assists the IT teams with providing operational assistance to our various practice management systems. Answer questions and/or resolve problems in person, via telephone or support tickets. May provide assistance concerning the use of software, scheduling appointments, online registration, treatment planning, posting transactions or payments, dialing balancing, printing. This position handles basic and advanced practice management software service requests. It is our goal to ensure that tickets are evaluated, documented, and prioritized during the troubleshooting process while maintaining proactive communications with the server requester. Responsibilities - Support Desk PMS tickets - Training calls - Emergency phone calls - Documentation Management - Conversion preparations - Mappings - Data testing - Follow up calls - Confer with staff, users, and management to establish requirements for new systems or modifications Work Environment: This job can be fully remote. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. This position may require some travel. This position requires the ability to occasionally lift products and supplies, up to 20 pounds. Competencies: - Drives Results – Consistently achieving results, even under tough circumstances. Persists in accomplishing objectives despite obstacles and setbacks. Pushes self and helps others achieve results. - Manage Complexity – Making sense of complex, high quality, and sometimes contradictory information to effectively solve problems. Acquires data from multiple and diverse sources when solving problems. Evaluates pros and cons, risk and benefits of different solution options. - Communicates Effectively – Developing and delivering multi-mode communications that convey a clear understating of the unique needs of different audiences. Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels. Provides timely and helpful information to others across the organization. - Ensures Accountability – Holding self and others accountable to meet commitments. Follows through on commitments and makes sure others do the same. Acts with a clear sense of ownership. - Action Orientated – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Identifies and seizes new opportunity. Steps up to handle tough issues. - Collaborates – Building partnerships and working collaboratively with others to meet shared objectives. Partners with others to get work done. Gains trust and support of others. Qualifications - High School Diploma Required - Associates or Bachelors’ Degree in related field preferred Qualifications/Training: - Skilled knowledge and experience supporting staff or customer service. - Excellent people skills. - Dental/Medical office experience 1 to 2 years. - Ability to troubleshoot software issues. - Communication skills - Intermediate to advanced experience with the use and application of the most current technologies and products used in the industry.

• Define and evolve the visual foundation of Mural’s product experience. • Own the visual language that product teams rely on. • Create simple, yet scalable color systems, typography, spacing, and visual hierarchy. • Ensure that Mural’s visual system feels modern, consistent, intentional, and human across surfaces and use cases. • Design visual rules that scale across teams, products, and contexts. • Design and maintain Mural’s visual system, including iconography, digital stickers, color palettes, typography, spacing, and visual hierarchy. • Create and evolve a cohesive icon and customer-facing illustration system that supports clarity, accessibility, and scalability across the product. • Define visual patterns and guidelines that help product designers build consistent, high-quality interfaces. • Audit and refine existing product surfaces to improve visual consistency and reduce fragmentation. • Produce clear documentation and examples that make visual standards easy to understand and adopt.

Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one. Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles. As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains. We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world. Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands. Impact You’ll Own: - Interface mission specifications between our customer and Planet’s teams - Assess system level budgets for engineering trades and feasibility studies - Collaborate with our mission operations as well as data product teams to ensure that the satellite system meets the needs of our customer - Participate in the assembly, integration and testing (AI&T) of satellite systems for test planning and anomaly resolution - Provide verification and validation of the satellite system and ground systems, including environmental, functional, and end-to-end testing - Lead the technical coordination of multiple teams, including Mechanical, Thermal, ADSCS/GNC, Propulsion, Electrical, and Manufacturing engineering teams What You Bring: (Reference the wiki on how to make sure this section meets compliance requirements) - Bachelor’s degree in Aerospace Engineering, Mechanical Engineering, Electrical Engineering or similar - 5+ years of experience in the design and development of satellite systems - Customer facing experience in briefings and design reviews - Understanding of one or multiple satellite subsystems, including Mechanical, Thermal, ADSCS/GNC, Propulsion, or Electrical - Familiarity with requirements formulation, validation, and verification best practices - Experience with vehicle testing, including both functional and environmental testing What Makes You Stand Out: - Master's degree in Aerospace Engineering, Mechanical Engineering, Electrical Engineering or similar. - 7+ years of experience working in the satellite industry, including design/analysis, AI&T and/or V&V. - Familiar with industry standards including NASA GEVS and SMC-S-16 for small satellites (50-200 kg) - Remote Sensing experience related to electro-optical payloads - Knowledge of design for space environment best practice - Experience with constellation design or orbital simulations in custom tool suites or STK - Excellent understanding of ground segment architecture including mission control and mission processing elements Application Deadline: July 7, 2026 by 11:59p / 23:59 CET (Central European Time) EAR/ITAR Requirements: This position requires access to export-controlled information, and as such, employment (or hiring of a contractor) is contingent upon the candidate’s ability to access all applicable export-controlled information without additional export licensing being required by the Bureau of Industry and Security and/or the Directorate of Defense Trade Controls. Benefits While Working at Planet: These offerings are dependent on employment type and geographical location, based upon applicable law or company policy. - Comprehensive Medical, Dental, and Vision plans - Health Savings Account (HSA) with a company contribution - Generous Paid Time Off in addition to holidays and company-wide days off - 16 Weeks of Paid Parental Leave - Wellness Program and Employee Assistance Program (EAP) - Home Office Reimbursement - Monthly Phone and Internet Reimbursement - Tuition Reimbursement and access to LinkedIn Learning - Equity - Commuter Benefits (if local to an office) - Volunteering Paid Time Off Compensation: The US base salary range for this full-time position at the commencement of employment is listed below. Additionally, this role might be eligible for discretionary short-term and long-term incentives (bonus and equity). The final salary range is determined by job related experience, skills and location. The range displays our typical hiring range for new hire salaries in US locations only. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. San Francisco Salary Range $162,600—$203,200 USD San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Why we care so much about Belonging. We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging—dreaming big as we approach our ongoing work. If this job intrigues you, but you’re thinking you might not have all the qualifications, please... do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride. EEO statement: Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. Know Your Rights. Accommodations: Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to accommodations@planet.com or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you. Privacy Policy: By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Planet Data Privacy Notice for California Staff Members and Applicants, and hereby consent to the collection, processing, use, and storage of my personal information as described therein. Privacy Policy (European Applicants): By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the Candidate Privacy Notice GDPR Planet Labs Europe, and hereby consent to the collection, processing, use, and storage of my personal information as described therein. AI in Our Interviewing Process: Planet is committed to providing an exceptional interview experience for all candidates. We are currently exploring AI interviewing technologies to better focus on candidates and less on trying to capture notes. As such, with the candidate's consent, select interviews may be recorded and include a Planet AI Notetaker for transcription and summarization purposes. Should an interview involve use of AI interview technologies, the candidate will receive notification and have the ability to opt out both in advance and/or real-time. Opting out will not affect one's candidacy. Candidate AI Policy: Planet embraces Artificial Intelligence (AI) tools, and we encourage its responsible use. We understand that candidates may use various resources, including AI tools, to prepare for interviews and assessments. However, during any live interview stage or when actively completing assessments for this position, the use of AI tools—e.g. Large Language Models (LLMs), deep fake technology, etc.—is strictly prohibited unless explicitly prompted by an interviewer or assessment instructions. If you are unsure about acceptable use, please contact your recruiter for clarification. If an AI tool or similar technology is desired as an accommodation, please contact accommodations@planet.com with your request for assistance. Your message will be confidential, and we will be happy to assist you. Violation of this policy may result in disqualification of your application.