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AI Implementation Associate
Location
United States
Posted
108 days ago
Salary
0
Seniority
Mid Level
Job Description
AI Implementation Associate
Railbookers Group
• Drive the rollout of Railbookers’ AI roadmap across all functions (Sales, Marketing, Operations, Rail, Finance, HR, QC, Customer Service) • Lead the creation, training, and continuous improvement of department-specific AI agents to support quoting, booking, quality control, marketing content, HR workflows, and financial analysis • Embed AI tools into day-to-day workflows to simplify processes, reduce errors, and free up staff for higher-value, customer-centric activities • Partner with Data Engineering to leverage Railbookers’ Data Lake and Knowledge Graph, ensuring AI systems are powered by accurate, centralized, and high-quality data • Establish frameworks, training, and change-management initiatives so staff across all departments can confidently and effectively collaborate with AI tools • Define, monitor, and report on KPIs that demonstrate clear business impact • Maintain standards for ethical AI use, compliance with data privacy laws, and adherence to corporate governance policies • Proactively identify new AI use cases, pilot emerging technologies, and scale successful solutions across the company • Collaborate with department leaders to prioritize AI opportunities, drive adoption, and ensure solutions align with both strategic goals and frontline needs • Manage relationships with external AI partners, vendors, and consultants to accelerate innovation and maintain competitive advantage
Job Requirements
- Bachelor’s degree in Business, Computer Science, Data/Business Analytics, or equivalent practical experience
- 3+ years of experience leading digital transformation, automation, or AI-driven initiatives, with at least 2 years in a leadership or management role
- Proven success introducing and scaling AI tools (e.g., LLMs, copilots, workflow automation, customer service/chatbots, knowledge assistants) across multiple business functions
- Strong understanding of how AI integrates with enterprise systems, workflows, and data platforms, rather than deep model development
- Demonstrated ability to drive change management and adoption programs, ensuring staff at all levels feel confident using AI tools
- Excellent communication and facilitation skills, able to simplify technical concepts into clear business value for leadership and frontline staff
- Experience creating AI best practices, governance frameworks, and training programs for business users
- Strong project management and prioritization skills; able to balance multiple initiatives and deliver measurable business outcomes
- Familiarity with AI ethics, compliance, and data privacy considerations in enterprise settings.
Benefits
- Work from Home
- Generous PTO Package
- Bonus and Incentive Plans
- Medical, Dental, and Vision Insurance Including Optional HSA
- Gym Membership Contributions and Healthy Actions incentive (sponsored by Cigna)
- Employee Assistance Program
- Short-term/Long Term disability Plan
- Employer sponsored Life Insurance
- Employer-Matched 401(k)
- Familiarization Trips (Get paid to experience our vacations!)
- Employee and Family/Friend Travel Discounts
- Corporate Discounts through Working Advantage
- Employee Referral Bonus
- Cross-Departmental and Advanced Training Opportunities
- Anniversary, Birthday, and Recognition Perks
- Years of Service Awards
- Annual Reimbursements for Home Office (office expenses, phone, internet)
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