Job Description The Regional Information Technology (IT) Administrator will be responsible for managing and maintaining endpoint devices, ensuring their security, performance, and reliability. This role involves deploying, configuring, and troubleshooting endpoint solutions, as well as implementing policies and procedures to optimize endpoint management. This role supports one or more schools (virtual or hybrid) in one or more geographic regions and serves as the primary contact for technology services being provided to the schoolsESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions - Manage all aspects of schools’ network infrastructure, (servers, switches, firewalls, storage, etc.) to ensure devices remain current, supported, and performing to meet the demands of the schools. Includes proactive tracking, planning and purchasing, installing, deploying, updating, repairing, etc. - Manage vendor relationships for outsourced systems and services, e.g., security, remote backups, VOIP phone services, internet service providers, etc. - Perform software and hardware installation for both onsite employees and remote school staff. - Maintain asset control for all school and corporate assets in the field, including managing lifecycle replacements of all IT assets, including certified destruction. - Use a centralized inventory management system, responsible for maintaining an up-to-date, auditable inventory of all technology assets for assigned schools. - Partner with school management and Stride finance to establish annual budgets and control technology costs. - Complete all tickets escalated from the Stride IT Service Desk. - Provide 24/7/365 on-call support when warranted. - Perform troubleshooting and problem analysis for the purpose of diagnosing, repairing and/or replacing equipment. - Report and escalate system issues to the Manager, Regional Technology as appropriate. - Proactively identify recurring technology issues for further address by management. - Travel onsite when required Supervisory Responsibilities: This position has no formal supervisory responsibilities. REQUIRED QUALIFICATIONS: - Three (3) years of relevant experience - Experience with Microsoft 365 Admin Center, Intune, and Entra ID - Experience with Microsoft Windows 11 OS - Understanding and proficiency in computer networking - Understanding of and proficiency in computer hardware and software - Ability to work independently and with minimal supervision - Ability to travel approximately 20% of the time - Ability to support business productivity tools such as Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.) - Intermediate, practical ability to support end user use of business productivity tools such as Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.). - Proficiency in ability to support website navigation - Ability to clear background check Certificates and Licenses: None required. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - This is a home-based position. Applicants must reside in the state of Ohio The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections. We anticipate the salary range to be $53,944.50 to $72,000. Eligible employees may receive a bonus. This salary is not guaranteed, as an individual’s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off. Job Type Regular The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting stridecareers@k12.com. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job Purpose The Cloud Specialist assists in the support, and administration of the software components of the Tungsten Automation IT Cloud technology stack. Engineers are expected to provide first-class system operation and support of the Tungsten Automation IT cloud enterprise. They must demonstrate technical maturity and be able to professionally communicate with team members, management, other department personnel, third-party vendors, and partners. They must work effectively in a team environment. Successful candidates must demonstrate the ability to apply technology to support the needs of the organization. Key Responsibilities Specific responsibilities include, but are not limited to, the following: - Installs, integrates, and maintains the security system and supports new and existing multi-tenant corporate cloud systems related to Azure, AWS and O365. - Installs, integrates, and maintains the telecoms and call center systems: Amazon Connect, Session Border Controllers, Avaya, Salesforce Service Cloud Voice, MS Teams Voice. - Designs, plans, and manages deployment of new and multi-specialty technologies - Plans, designs, and implements Active Directory configuration changes - Monitors and administers appropriate systems to ensure systems and services availability and peak performance, and modifications to existing environments are effective and efficient - Manage, configure, and optimize core M365 services including SharePoint Online, Teams, and OneDrive. - Oversee tenant‑wide settings, policies, and service configurations to ensure stability and performance of our M365 tools. - Administer identity and access/permissions management for our M365 tools, including conditional access and role‑based access controls. - Implement and maintain security controls such as Data Loss Prevention (DLP), retention policies, sensitivity labels, and threat protection. - Monitor and respond to security alerts, audit logs and compliance center notifications. - Develop and enforce governance standards for Teams, SharePoint, and collaboration tools. - Support and troubleshoot daily M365 related user issues through incoming tickets in our Helpdesk system (Zoho). - Lead advanced troubleshooting for complex M365 issues across services and integrated systems. - Own and drive daily troubleshooting activities and engage with MS customer/application support teams on various topics via tickets as necessary. - Documents all systems procedures, systems practices, job responsibility and job processes - Decision Making- Selects from multiple procedures and methods to accomplish tasks. - Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases. - Manage operating systems and end user software. - Manage user accounts, permissions, and access rights within Azure Active Directory and On-premises Active Directory. - Manage communications, including, e-mail, IM, Teams calling, etc. - Analyze system, server, and application performance. - Create and maintain diagrams, knowledge articles, and other documentation as it relates to systems configuration. - Create shell scripts as required for automation and to expedite any process. - Check service desk database for entries on enterprise applications or server resource issues; prioritize and respond to help desk tickets as appropriate. - Provide follow up services to ensure satisfaction and resolve issues. - Provide advice and recommendations to management on processes and techniques required for improved work operations. - Serve as an escalation point for Business Stakeholders. - Ensure high availability and reliability through proactive monitoring and maintenance. - Own and drive continuous data cleanup activities to ensure appropriate storage capacity availability in SharePoint Online. - Plan and execute migrations (e.g., SharePoint, file shares, identity systems) to Microsoft 365. - Drive modernization initiatives such as automation, cloud adoption, and Zero Trust alignment. - Collaborate with cross‑functional teams to deliver new features, integrations, and service improvements. - Support migration, decommissioning, and shutdown activities of legacy on-premises systems. - Develop and maintain PowerShell scripts to automate administrative tasks and reporting. - Implement workflow automation where possible using Power Automate, Graph API, or other M365 tools. - Create and maintain detailed documentation for configurations, procedures, and governance policies. - Establish best practices for service usage, lifecycle management, and operational standards. - Act as a subject matter expert and advisor to IT leadership on M365 strategy and roadmap. - Support and maintain disaster recovery and backup plans for Microsoft 365 services such as SharePoint Online and OneDrive. - Provide technical guidance across the organization. - Partner with infrastructure, security, networking, and application teams to ensure cohesive system design. - Develop and customize Microsoft 365 activity reports. While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.

Job Purpose The Cloud Specialist assists in the support, and administration of the software components of the Tungsten Automation IT Cloud technology stack. Engineers are expected to provide first-class system operation and support of the Tungsten Automation IT cloud enterprise. They must demonstrate technical maturity and be able to professionally communicate with team members, management, other department personnel, third-party vendors, and partners. They must work effectively in a team environment. Successful candidates must demonstrate the ability to apply technology to support the needs of the organization. Key Responsibilities Specific responsibilities include, but are not limited to, the following: - Installs, integrates, and maintains the security system and supports new and existing multi-tenant corporate cloud systems related to Azure, AWS and O365. - Installs, integrates, and maintains the telecoms and call center systems: Amazon Connect, Session Border Controllers, Avaya, Salesforce Service Cloud Voice, MS Teams Voice. - Designs, plans, and manages deployment of new and multi-specialty technologies - Plans, designs, and implements Active Directory configuration changes - Monitors and administers appropriate systems to ensure systems and services availability and peak performance, and modifications to existing environments are effective and efficient - Manage, configure, and optimize core M365 services including SharePoint Online, Teams, and OneDrive. - Oversee tenant‑wide settings, policies, and service configurations to ensure stability and performance of our M365 tools. - Administer identity and access/permissions management for our M365 tools, including conditional access and role‑based access controls. - Implement and maintain security controls such as Data Loss Prevention (DLP), retention policies, sensitivity labels, and threat protection. - Monitor and respond to security alerts, audit logs and compliance center notifications. - Develop and enforce governance standards for Teams, SharePoint, and collaboration tools. - Support and troubleshoot daily M365 related user issues through incoming tickets in our Helpdesk system (Zoho). - Lead advanced troubleshooting for complex M365 issues across services and integrated systems. - Own and drive daily troubleshooting activities and engage with MS customer/application support teams on various topics via tickets as necessary. - Documents all systems procedures, systems practices, job responsibility and job processes - Decision Making- Selects from multiple procedures and methods to accomplish tasks. - Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases. - Manage operating systems and end user software. - Manage user accounts, permissions, and access rights within Azure Active Directory and On-premises Active Directory. - Manage communications, including, e-mail, IM, Teams calling, etc. - Analyze system, server, and application performance. - Create and maintain diagrams, knowledge articles, and other documentation as it relates to systems configuration. - Create shell scripts as required for automation and to expedite any process. - Check service desk database for entries on enterprise applications or server resource issues; prioritize and respond to help desk tickets as appropriate. - Provide follow up services to ensure satisfaction and resolve issues. - Provide advice and recommendations to management on processes and techniques required for improved work operations. - Serve as an escalation point for Business Stakeholders. - Ensure high availability and reliability through proactive monitoring and maintenance. - Own and drive continuous data cleanup activities to ensure appropriate storage capacity availability in SharePoint Online. - Plan and execute migrations (e.g., SharePoint, file shares, identity systems) to Microsoft 365. - Drive modernization initiatives such as automation, cloud adoption, and Zero Trust alignment. - Collaborate with cross‑functional teams to deliver new features, integrations, and service improvements. - Support migration, decommissioning, and shutdown activities of legacy on-premises systems. - Develop and maintain PowerShell scripts to automate administrative tasks and reporting. - Implement workflow automation where possible using Power Automate, Graph API, or other M365 tools. - Create and maintain detailed documentation for configurations, procedures, and governance policies. - Establish best practices for service usage, lifecycle management, and operational standards. - Act as a subject matter expert and advisor to IT leadership on M365 strategy and roadmap. - Support and maintain disaster recovery and backup plans for Microsoft 365 services such as SharePoint Online and OneDrive. - Provide technical guidance across the organization. - Partner with infrastructure, security, networking, and application teams to ensure cohesive system design. - Develop and customize Microsoft 365 activity reports. While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.

Alice is looking for an Intel Desk Team Leader to manage a team of super-talented intel analysts. Our teams help top-level companies improve their guardrails using our insights on the latest trends in T&S, exploration of various abuse areas, and new techniques adopted by threat actors. What will you do? - Lead a team of talented intel analysts (some are remote), providing support in terms of resources, guidance, and professional growth - Leading the team with creativity and critical thinking, addressing challenges as they arise - Monitoring the team’s KPIs, workload, and manpower - Ensuring a constantly updated and organized intelligence infrastructure, including the team’s internal knowledge - Organize and lead projects in terms of methodology, resources, manpower, R&Rs, and deadlines. Requirements Must have: - At least 3 years of experience managing intelligence analysts/researchers - Extensive WEBINT / OSINT / research experience (3-4 years) - Fluent English - Strong written and verbal communication skills- - Client-facing experience - Positive attitude, motivation, and ability to work in a fast-paced-multi-tasked environment - Out-of-the-box thinker, creative, friendly, and a can-do person - Report writing skills Advantage: - Strong background in scam and fraud ecosystems, including monitoring underground forums and illicit marketplaces - Familiarity with the T&S industry - Additional language About Alice Alice is a trust, safety, and security company built for the AI era. We safeguard the communicative technologies people use to create, collaborate, and interact—whether with each other or with machines. In a world where AI has fundamentally changed the nature of risk, Alice provides end-to-end coverage across the entire AI lifecycle. We support frontier model labs, enterprises, and UGC platforms with a comprehensive suite of solutions: from model hardening evaluations and pre-deployment red-teaming to runtime guardrails and ongoing drift detection.