Role Description Are you passionate about patient care and thrive in a fast-paced, professional environment? We are seeking a dedicated Utilization Management Assistant to join our healthcare team. We are looking for individuals with experience in a medical setting, including but not limited to: - Receptionist - Scheduler - Insurance verification - LPN - CNA - Medical Assistants - Customer service background If you are looking to get into a professional office setting with daytime office hours and weekends/holidays off, this is the role for you! The Utilization Management Assistant answers first level calls in Utilization Review for our Health & Wellness participants. They will: - Evaluate certification requests by reviewing the group specific requirements - Triage the call to determine if a Utilization Review Nurse is needed - Review medical records - Coordinate with healthcare providers - Ensure that patients receive appropriate, cost-effective care in accordance with clinical guidelines and insurance requirements Qualifications - CNA, LPN, or Medical Assistant preferred - Background in patient health support or care - 1+ years of experience within this field Requirements - Strong interpersonal skills to connect with patients, doctors, internal team members, and providers - Friendly demeanor and understanding to relay sensitive information to members - Accuracy and attention to detail when reviewing pre-certifications and plans Benefits - Most benefits start day 1 - Medical, Dental, Vision Insurance - Flex Spending or HSA - 401(k) with company match - Profit-Sharing/Defined Contribution (1-year waiting period) - PTO/Paid Holidays - Company-paid ST and LT Disability - Maternity Leave/Parental Leave - Subsidized Parking - Company-paid Term Life/Accidental Death Insurance

Role Description Are you passionate about patient care and thrive in a fast-paced, professional environment? We are seeking a dedicated Utilization Management Assistant to join our healthcare team. We are looking for individuals with experience in a medical setting, including but not limited to: - Receptionist - Scheduler - Insurance verification - LPN - CNA - Medical Assistants - Customer service background If you are looking to get into a professional office setting with daytime office hours and weekends/holidays off, this is the role for you! The Utilization Management Assistant answers first level calls in Utilization Review for HealthCheck360 participants. They will: - Evaluate certification requests by reviewing the group specific requirements - Triage the call to determine if a Utilization Review Nurse is needed to complete the call - Review medical records - Coordinate with healthcare providers - Ensure that patients receive appropriate, cost-effective care in accordance with clinical guidelines and insurance requirements Qualifications - CNA, LPN, or Medical Assistant preferred - Background in patient health support or care - 1+ years of experience within this field Requirements - Strong interpersonal skills to connect with patients, doctors, internal team members, and providers - Friendly demeanor and understanding to relay sensitive information to members - Accuracy and attention to detail when reviewing pre-certifications and plans Benefits - Most benefits start day 1 - Medical, Dental, Vision Insurance - Flex Spending or HSA - 401(k) with company match - Profit-Sharing/Defined Contribution (1-year waiting period) - PTO/Paid Holidays - Company-paid ST and LT Disability - Maternity Leave/Parental Leave - Subsidized Parking - Company-paid Term Life/Accidental Death Insurance Company Description HealthCheck 360 was created with the employer's needs and the participant's experience in mind. We focus on reducing medical costs, while increasing employee engagement and productivity. This is accomplished by: - Providing onsite biometric screenings - Engaging participants through technology and programming - Educating the participant with risk-specific targeted communications - Supporting positive behavior change through our Health Coaching and Condition Management programs

Role Description We’re looking for an Atlassian Administrator to help us build and maintain effective, scalable solutions within our enterprise Atlassian suite (Jira, Confluence, JSM, etc.). In this critical role, you’ll collaborate with stakeholders across the broader organization, using technology to solve problems, optimize processes, and facilitate seamless collaboration. You will support the PMO by helping teams work efficiently and progress towards strategic objectives through effective use of tools like Jira Service Management, Jira Product Discovery, Statuspage, and Atlassian Goals. You will report to the PMO Director of Delivery. This role is open to remote applicants in Canada (in Provinces where we can hire legally). What You’ll Do - Atlassian Tools Administration & Support: Administer and configure the enterprise Atlassian portfolio, including Jira (Software, Product Discovery), Confluence, Jira Service Management, Statuspage, and Atlassian Goals. - Workflow Optimization: Design and optimize complex Jira workflows, custom fields, and automation rules to align with best practices at scale. - Integration Management: Partner with IT to manage and evaluate Atlassian add-ons and integrations with other enterprise systems (e.g., identity management, CI/CD pipelines). - Governance and Documentation: Collaborate with PMO leadership to enforce governance standards and audit/document existing processes to ensure data integrity and security. - User Support and SLAs: Manage the support queue and provide technical troubleshooting for a diverse user base, adhering to established Service Level Agreements (SLAs). - System Health: Monitor the performance and stability of all products at an enterprise level and assist in planning upgrades and migrations. - Stakeholder Communication: Distill complex technical solutions into layman’s terms for stakeholders across all levels of the organization. Qualifications - Experience: 3+ years of proven experience as an Atlassian Administrator in an enterprise environment. - Education: Bachelor’s degree in Computer Science, IT, Business, or equivalent practical experience. - Certifications (at least one is preferred): Atlassian Certified Jira Administrator, Confluence Administrator, or Jira Service Management Administrator. - Technical Skills: Expertise in Jira Query Language (JQL), advanced reporting, and designing schemes for large user bases. - Methodology Knowledge: Strong understanding of Agile, Scrum, Kanban, and Waterfall frameworks and how Atlassian tools support them at scale. - Scripting: Familiarity with scripting languages (e.g., Groovy, Python) for custom automations is a strong plus. - Process Management: Skilled at defining and managing the processes and timelines necessary to get work accomplished. - Communication: Clearly conveys thoughts, both written and verbally, listening attentively for clarification. Who You Are - Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked. - Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t. - Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity. - Intentional collaborator: You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information. - Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result. - Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively. - Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals. - Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes. - Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected. Salary Range Canada Pay Range For This Role: $68,400 — $95,800 CAD Use of AI in Hiring Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and/or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our Careers Privacy Policy.

• Support a federal government customer's application portfolio. • Own the full lifecycle of the Informatica environment, including server patching, version upgrades, and ETL mapping development and maintenance. • Work closely with a cross-functional application development team. • Manage all day-to-day operations of a production Informatica environment supporting a suite of data-driven government applications. • Plan and execute Informatica server patches and version upgrades including pre-upgrade assessments, regression testing, and post-upgrade validation. • Maintain, modify, and create ETL mappings that support Oracle-backed application workflows. • Conduct environment assessments and document current state, risks, and recommended remediation actions. • Coordinate with application developers on mapping changes driven by schema updates, application modifications, or new feature requests. • Troubleshoot data anomalies across integrated applications when Informatica mappings are a contributing factor. • Document all configuration changes, upgrade activities, and mapping modifications in source control per project standards. • Provide knowledge transfer and technical coaching to government technical staff. • Manage and track work through Jira, contributing to bi-weekly status reporting.