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Senior Change Analyst, Business Change Management
Location
Idaho + 1 moreAll locations: Idaho | Texas
Posted
67 days ago
Salary
$47.0K - $122.4K / year
Seniority
Senior
Job Description
Senior Change Analyst, Business Change Management
CVS Health
• Own and execute end-to-end change plans for assigned workstreams, from discovery through post–go-live reinforcement. • Assess go-live–specific change needs (scope, audience, timing, complexity) and tailor tactics accordingly. • Develop and maintain integrated change plans aligned to program milestones, release calendars, and PMO governance. • Partner with Solution Owners, Product Managers, Business Architecture, and Process teams to align change activities with true business impact and delivery timing. • Develop role-based change communications, including announcements, release updates, FAQs, and leadership messages. • Create and maintain change deliverables such as QRGs, training materials, reinforcement assets, and manager toolkits. • Design fit-for-purpose training aligned to future-state processes and system changes; coordinate delivery with Learning and SMEs. • Identify impacted stakeholders and manage alignment across parallel initiatives. • Engage and activate Change Champions to support communications, feedback loops, and local adoption. • Track and analyze adoption and readiness indicators (e.g., training completion, utilization signals, feedback).
Job Requirements
- 3+ years of hands-on change management experience supporting complex, multi-workstream initiatives.
- Strong practitioner knowledge of change frameworks (e.g., ADKAR) with application in delivery.
- Proven experience developing communications, training, QRGs, FAQs, and leadership enablement tools.
- Experience supporting multiple releases or go-lives with overlapping timelines.
- Ability to independently manage execution while aligning to enterprise standards.
- Strong stakeholder engagement, facilitation, and written communication skills.
- Comfort working in fast-paced, ambiguous environments.
Benefits
- medical, dental, and vision coverage
- paid time off
- retirement savings options
- wellness programs
- other resources, based on eligibility
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