Role Description We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared. - Provide assistance through email, chat, and phone communication - Help with itinerary changes, updates, and general travel questions - Provide destination and travel guideline information - Follow up with travelers before departure - Resolve concerns while maintaining a positive customer experience Qualifications - Friendly and professional communication style - Customer support experience preferred - Reliable and organized - Comfortable using online tools and learning new systems - Interest in travel and client satisfaction Benefits - Remote work flexibility - Training provided - Ongoing team support - Professional development opportunities - Access to travel-related perks

Role Description We are seeking a highly motivated Travel Customer Representative to join our team. In this role, you will be responsible for assisting clients in planning and booking their dream vacations. You will work closely with our sales and marketing teams to ensure that our clients receive the best possible experience from start to finish. - Communicate with clients via phone, email, and online platforms to understand their travel preferences and needs - Utilize your knowledge of popular destinations, travel trends, and industry resources to create personalized travel itineraries for clients - Book flights, accommodations, transportation, and activities for clients according to their budget and preferences - Provide exceptional customer service by promptly responding to client inquiries and addressing any concerns or issues that may arise during the planning process or while on vacation - Collaborate with our sales and marketing teams to promote and sell our travel packages and services - Stay up-to-date with industry trends and new travel destinations to continuously improve our offerings and provide the best possible experience for our clients Qualifications - Excellent communication and interpersonal skills - Strong organizational and time-management abilities - Ability to work independently and remotely while maintaining a high level of productivity and attention to detail - Passion for travel and a desire to help others create unforgettable experiences Benefits - Competitive earnings opportunities - Flexible work schedule and the ability to work remotely - Opportunities for professional development and growth within the company - Discounted travel packages and industry perks - Supportive and collaborative team environment

Role Description We are seeking an experienced Principal Software Developer (CE / CRM) to lead the design, development, and implementation of Microsoft Dynamics 365 CRM solutions that drive digital transformation in the financial services sector. - Lead the design and architecture of end-to-end solutions on the Dynamics 365 CRM platform, ensuring scalability and adherence to best practices. - Analyze client requirements to design and implement complex CRM solutions using Dynamics 365 and Power Platform. - Develop and configure CRM modules, entities, forms, views, dashboards, workflows, plugins, business rules, and integrations. - Maintain and optimize integrations between Dynamics 365 CRM and other business systems. - Define and enforce security models and access control strategies aligned with data privacy standards. - Ensure high performance, quality, and scalability of CRM applications. - Collaborate with business analysts, functional consultants, and project managers to ensure solution alignment with business needs. - Debug and troubleshoot system issues to maintain uptime and reliability. - Mentor junior developers and provide technical leadership across projects. - Prepare documentation, training, and support for implemented solutions. - Oversee deployment lifecycle and manage version upgrades. - Stay updated on new Dynamics 365 and Power Platform trends. Qualifications - Bachelor's degree in Computer Science, Information Systems, or related field. - Minimum 8 to 10 years of experience in Dynamics CRM development and architecture. - Strong understanding of Sales, Marketing, and Customer Service business processes. - Expertise in Dynamics 365 CRM entities, workflows, dashboards, plugins, and integrations. - Proficient in Power Apps, C#, JavaScript, HTML, CSS, XML, JSON, and REST APIs. - Knowledge of on-premises and cloud architecture and deployment processes. - Applicants must be Malaysian Citizens, PR, or RP holders with a valid work visa. Visa sponsorship is not available. Requirements - Microsoft Dynamics 365 CE certifications (nice-to-have). - Experience in banking or financial services (nice-to-have). - Familiarity with Azure services, Power Automate, Power BI, Power Apps Component, Framework, Canvas Apps, SSIS, and TypeScript (nice-to-have). - Understanding of Agile methodologies (nice-to-have). Benefits - Remote flexibility to work within Kuala Lumpur. - Performance-linked bonuses and health benefits. - Continuous learning and certification support. - Work with a global, innovative, and collaborative team.

Title: Customer Care Representative I Location: Las Vegas United States Job Description: Category Customer Service Location Las Vegas, Nevada Job function Operations Job family Client Services Shift Day Employee type Regular Full-Time Work mode Remote Job Description Pay range: $18.25+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Start date: May 18th Training Location: Must be able to train ONSITE at 4230 Burnham Ave Las Vegas, Nevada 89119 Training Schedule: Monday - Friday, 8:00AM - 5:00PM PST Work Schedule: Tuesday -Saturday OR Sunday - Thursday 8-hour shift, between the hours of 6:00AM - 6:00PM PST Benefits information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include: - Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours - Best-in-class well-being programs - Annual, no-cost health assessment program Blueprint for Wellness - healthyMINDS mental health program - Vacation and Health/Flex Time - 6 Holidays plus 1 "MyDay" off - FinFit financial coaching and services - 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service - Employee stock purchase plan - Life and disability insurance, plus buy-up option - Flexible Spending Accounts - Annual incentive plans - Matching gifts program - Education assistance through MyQuest for Education - Career advancement opportunities - and so much more! Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc. Responsibilities: - Supports assigned client group(s) performing routine complexity health related customer excellence activities. - Handles routine Outbound and Inbound Full Service calls in a timely manner following set scripts and procedures, as applicable. - Maintains complete customer/patient confidentiality for all health, personal and other customer information. - Provides professional, respectful, customer excellence. Demonstrates caring and empathy when delivering sensitive health information. - Effectively respond to all customer inquiries received by various digital methods including telephone, fax, email chat regarding reporting of patient results, inquiries of tests and services, concerns of service failures and other duties needed to provide superior service. - Supports all client group(s) based on business needs. Qualifications: Required Work Experience: - 1-year related customer service excellence experience. Preferred Work Experience: - Health care and laboratory related experience. - Experience delivering customer service excellence and achieving productivity/accuracy/quality standards. Physical and Mental Requirements: - Consistent exceptional customer service, accuracy and quality focus required. Knowledge: Align to Quest Culture & How We Work: - CUSTOMER FIRST - We serve the needs of our patients and customers first and foremost. - CARE - We show each person they matter. - COLLABORATION - We commit teamwork - inside and outside of Quest. - CONTINUOUS IMPROVEMENT - We challenge ourselves to make each day better than the last. - CURIOUSITY - We ask vital questions in search of richer answers. - FOUNDATIONAL REQUIREMENTS: Good performance & productivity, good attendance, good conduct, good teamwork. Skills: - Prefer good digital skills computer (Outlook & Excel), phone systems, chat, automation, and AI. - Continuous Improvement: Embrace and thrive in an environment of continuous improvement, innovation, and leveraging digital Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.