• Handle and troubleshoot requests from tech support and internal teams, including root cause analysis of complex issues (HTTP flows, API errors, web integrations, browser/client-side errors, performance problems). • Standardize solutions, prepare and maintain clear instructions and playbooks for L1 and L2 engineers. • Investigate product bugs and customer-facing errors, participate in their resolution together with Product and Engineering teams. • Proactively analyze logs to identify root causes, performance bottlenecks, and unusual patterns. • Analyze existing problems in production systems and set well-defined tasks for Engineers to fix them. • Automate routine and repetitive tasks to improve team efficiency. • Take part in on-call duties for incidents and help improve our monitoring, alerting, and response processes.

Senior Full Stack Engineer – Sportsbook (Remote) Location: Remote | Team: Sportsbook Engineering | Level: Senior Join Winna.com – Help Build the Future of Crypto Sportsbook & Gaming Winna.com is redefining what’s possible in crypto gaming—and now, we’re expanding our vision with a next-generation Sportsbook platform. Our mission is simple: deliver a lightning-fast, seamless, and secure gaming and betting experience powered by cutting-edge blockchain technologies. We’re building one of the most advanced crypto sportsbook and casino ecosystems in the world—and we’re just getting started. We’re looking for a Senior Full Stack Engineer to join our Sportsbook team. You will play a central role in rewriting our entire sportsbook, integrating with an existing third-party Sportsbook API, building a new front end, and architecting additional backend layers required for performance, stability, and scale. This is a high-impact role with ownership over systems used by millions of players. This is a fully remote role. We value autonomy, trust, and flexibility—and expect you to bring energy, ownership, and leadership wherever you work. What You’ll Be Doing (Sportsbook Focus) Lead the full rebuild of the Winna Sportsbook, including architecture, development, and technical direction Migrate the platform to an existing Sportsbook API provider, ensuring clean integration and high reliability Build a brand-new Sportsbook front end using React and modern UI patterns Create new backend layers and microservices to power odds, markets, bet placement, settlement, and real-time updates Ensure ultra-low latency, high availability, and resilience across betting workflows Develop Node.js microservices supporting sportsbook operations, wallets, player accounts, and data flows Implement real-time communication channels (WebSockets, Pub/Sub, event-driven pipelines) for live markets and in-play betting Work closely with Product, Sportsbook Operations, Front-End, and DevOps teams to ship end-to-end features Build out monitoring, observability, and alerting for 24/7 uptime Implement and maintain best practices across code quality, testing, CI/CD, and reliability Mentor other engineers and contribute to a culture of technical excellence Technologies You’ll Work With Core Infrastructure: - React - Node.js - TypeScript - PostgreSQL - Redis - RabbitMQ Bonus Skills (Nice to Have): - Datadog - AWS - CI/CD Pipelines - Experience with Sportsbook systems, betting logic, odds feeds, or wagering platforms - Experience integrating with 3rd-party APIs - Familiarity with real-time event streams or sports data feeds - Experience with AWS, Docker, Kubernetes, or ECS - Leadership experience or mentoring background What We’re Looking For Must-Haves: - 7+ years of professional software engineering experience - Strong proficiency in building scalable, reliable backend and frontend systems - Strong Node.js experience for real-time or high-throughput services - Solid experience with Postgres or similar relational databases - Strong React experience for building performant, interactive interfaces - Experience with CI/CD and modern development workflows Nice-to-Have: - Background in Sportsbook, iGaming, crypto, or betting platforms - Experience with distributed systems, real-time communication, or data ingestion - Cloud or containerization experience (AWS, Docker, Kubernetes, ECS) - Experience leading technical projects or mentoring engineers Why Join Winna.com? - Join a fast-growing, well-funded start-up building a next-generation crypto sportsbook - Work with a top-tier engineering team in a collaborative, high-ownership environment - Ship systems that will scale globally and handle massive traffic - Enjoy a remote-first culture with flexible hours and no micromanagement - Contribute to a product you’ll be proud to build What You’ll Get: 💰 Competitive Salary – top-of-market for top-tier talent 🏥 Private Health Insurance 🖥️ $1,000 Home Office Setup Budget 🌍 Remote-First Work Environment 🏖️ Generous Holiday Allowance 💼 Pension Matching ⏰ Flexible Hours & Time Off 🎯 Performance-Related Bonus Ready to Build the Future of Crypto Sportsbook? We’re creating something bold and different—join us and help build the platform that will define the future of crypto betting and gaming.

The Role We're looking for a Rendering Engineer who's passionate about real-time graphics and wants to work at the bleeding edge of GPU technology. You'll be designing and implementing visually stunning, technically demanding rendering workloads that stress-test the latest graphics hardware. This is an opportunity to craft the benchmarks that define what modern GPUs can do. Responsibilities - Design and implement cutting-edge rendering techniques for benchmark workloads - Develop real-time graphics pipelines using Vulkan, DirectX 12, Metal, or similar modern APIs - Create visually impressive scenes that showcase cutting edge rendering techniques - Optimize rendering code to maximize GPU utilization and expose hardware bottlenecks - Collaborate with the team to integrate AI/ML workloads into graphics pipelines - Profile and analyze GPU performance across different hardware vendors - Contribute to the development of new benchmark features and rendering technologies Requirements - 3+ years of professional experience in real-time graphics or game engine development - Strong proficiency in Rust or C++ and shader programming (HLSL/GLSL) - Deep understanding of modern graphics APIs (Vulkan, DX12, Metal) - Solid knowledge of rendering techniques: PBR, deferred/forward rendering, shadow mapping, post-processing - Experience with GPU profiling and performance optimization - Strong math fundamentals (linear algebra, 3D geometry) Nice to Have - Experience with ray tracing (DXR, Vulkan RT) and path tracing - Familiarity with mesh shaders, variable rate shading, and other modern GPU features - Experience with compute shaders and GPGPU programming - Knowledge of AI/ML frameworks (PyTorch, CUDA, TensorRT) - Contributions to open-source graphics projects or personal rendering experiments - Rust programming experience Why Join Us - Work on graphics technology that millions of users rely on to evaluate hardware - Access to the latest GPUs and hardware before public release - Collaborate with a small, talented team passionate about pushing graphics boundaries - Competitive compensation and equity - Flexible remote-friendly work environment - Opportunity to shape the future of GPU benchmarking

Who We Are. Spot AI turns cameras into coworkers. We are building the category of AI coworkers for the physical world. Our platform enables businesses to understand, automate, and act across their environments in real time. Spot AI is relied on at over 10,000 locations by more than 1,000 customers across manufacturing, construction, logistics, and retail. Backed by over $110 million from investors including Scale, Redpoint, Qualcomm Ventures, StepStone, and Bessemer, we are building the system that brings AI out of the digital world and into the real one. We move fast, take ownership, and focus on outcomes. We are building a company for people who want to solve real problems and have a direct impact on how businesses operate. Ready to learn more? Connect with us on LinkedIn | X | YouTube We’re looking for like-minded builders. We are an extremely passionate and ambitious team building a company designed to outlast our lifetime. No matter the role or level, Spotans (our team members) share a common DNA, and we’re looking for more teammates who share the same high-performance mindset: - Relentless Drive: You have extreme ambition and something to prove. Challenges fuel you. Building isn’t just what you do; it’s who you are. - Builder’s Mentality: You thrive on creating new solutions, not maintaining the status quo. If you’ve founded a company, been employee number 1–20, or have run a venture for over two years, we’re especially excited to meet you. - High Hustle, High Humility: You combine high IQ with high EQ, a low ego, and an unyielding work ethic that pushes you to be among the best at what you do. Our cultural pillars guide how we operate. We: - Spend Strategically. We maximize resources and minimize waste. - Push for Progress. We make decisions, move fast, and celebrate action. - Obsess Over Customers. We remove friction and add value to create delight. - Trust Our Team. Respect, trust and collaboration are non-negotiable. - Act Like Owners. We say what we’ll do, and we do what we say, taking pride and responsibility in our work. - Never Stop Having Fun. We’re creating something epic, and we’re having fun doing it. Who You Are. You are a technically sharp, customer-obsessed engineer who thrives at the intersection of product, engineering, and real-world problem solving. You absolutely love talking to customers and are comfortable building product features on day one, refining an AI assistant the next, and presenting results to customers the day after that. You bring a methodical approach to ambiguous problems and have a bias toward shipping solutions that work in practice, not just in theory. You care deeply about customer outcomes and see technology as a means to an end, helping businesses run safer, more efficient operations. You are truly excited about AI stepping to the physical world, and solving hard industrial problems using multi-modal AI anchored in vision. You communicate clearly with both technical and non-technical stakeholders, and you’re energized by direct customer interaction. You’re early in your career but already demonstrate strong judgment about when to push for technical elegance and when good enough is the right call. What You’ll Do. - Own customer engagements end-to-end: from discovery sprints and on-site facility walks through POC execution, production deployment, and handoff to Customer Success - Configure, test, and refine video AI agents to solve specific customer use cases in real world production floors, retail environments, construction sites, warehouses etc. like - - Work directly with customers (on-site if needed) to deeply understand their operational workflows and translate them into measurable AI solutions - Translate customer needs into actionable product insights, partnering closely with the product team to influence the roadmap while managing customer expectations around feature availability and timelines - Drive POC success by defining clear milestones, accuracy targets, and success criteria in collaboration with Sales, Product, and the customer’s operational leadership - Build solutions that can scale in production, not just demos - Make targeted product changes and platform configurations to unblock customer adoption and ship fixes and improvements quickly when the standard product falls short - Serve as the primary technical voice during customer engagements, leading problem deep-dives, conducting stakeholder interviews, and co-creating POC Charters that define scope, timeline, and success metrics - Setup A/B testing with properly defined metrics ('what matters more? - precision, recall, etc) - Build reusable playbooks, prompt templates, and deployment frameworks that accelerate future customer engagements and scale the FDE function What Excites You. - Working directly with customers in manufacturing, logistics, and construction to solve real operational problems with video AI and seeing the measurable impact of your work - Using cutting-edge AI tools like vision models, prompt engineering, agentic workflows to rapidly build and refine solutions that work in messy, real-world environments - Owning the full lifecycle of a customer engagement with real accountability for outcomes, not just shipping code and moving on - Communicating complex technical concepts to non-technical stakeholders in a way that builds trust and drives decisions - Being methodical: defining success criteria, scoping problems carefully, testing hypotheses, and iterating based on data rather than assumptions - Working at a rapidly growing startup where your work directly unblocks revenue, shapes what gets built, and defines how the company goes to market - Sitting at the intersection of product, engineering, and sales where the best signal about what to build next comes from the people closest to customers What Gets Our Attention. - 1–3 years of experience in working on software projects, solutions engineering, or a technical customer-facing role - Hands on experience with Javascript (required) - Hands-on experience building software products, with comfort working across the stack (frontend, backend, or both) - Strong written and verbal communication skills. You can explain technical decisions to both engineers and operations leaders with equal clarity - A methodical, structured approach to problem-solving with an ability to scope work and manage your own timelines - Experience with AI/ML technologies, particularly vision models, prompt engineering, or building AI-powered workflows - Comfort traveling to customer sites and working on-site in industrial environments (manufacturing, logistics, warehousing, construction) - A bias toward action, you ship working solutions quickly and iterate, rather than waiting for perfection - Curiosity about how physical-world businesses operate and genuine interest in learning customer workflows end-to-end - Familiarity with modern development tools, Git, and AI-augmented coding practices - A customer-first mindset with the resilience to navigate ambiguity, shifting requirements, and imperfect information What’s In It For You: - Base Salary Range: $100,000-$125,000 . Spot AI considers multiple factors when considering compensation offers, including geography. - Equity: Meaningful early stage equity. - Benefits: Comprehensive medical, dental, and vision insurance, along with a range of other benefits. - Impact: At Spot AI, every team member has the opportunity to make a significant impact. Your contributions will directly influence the product, strategy, and trajectory of the company. Come build the future of Video Intelligence with us! We are creating and cultivating a diverse and inclusive culture where we celebrate individuals for what they accomplish, no matter who they are! As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #LI-REMOTE