• Fill virtual English-Tagalog translating assignments • Provide translation and editing services for materials for the upcoming elections

• Provide consecutive interpretation services from an at-home office in the US for Federal Governments • Perform accurate and clear interpretation, communicate and convey ideas effectively, and provide excellent customer service • Provide the highest level of quality, accuracy, completeness, and customer service during each interpreting session • Meet all of the interpreter quality standards outlined by Accent on Languages and professional associations • Have a continual learning mindset; continue to expand professional knowledge and vocabulary to improve service to customers • Take feedback well; receive and respond to feedback in a timely and effective manner • Complete all the required training, mentorship, and coaching • Keep all interpreter sessions and related information strictly confidential • Handle interpreting sessions that last for 2-4 hours

• Play a vital role in bridging communication gaps while providing a reliable, unbiased, and empathetic experience for those you assist.

• Respond to the interpreting sessions promptly and conduct interpretation in a friendly and professional manner • Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions • Speak clearly in both languages using proper pronunciation, enunciation and polite expressions • Maintain a professional demeanor throughout the interpreting sessions at all times • Remain calm during interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls • Maintain punctuality and availability during work hours • Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client’s permission • Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law • Demonstrate commitment to cultural sensitivity and working in a diverse environment • Some calls may be highly emotional and/or stressful in nature. The interpreter may need to remain on a call for extended periods without breaks due to the nature of the call or may, at times experience high call volumes. The interpreter must have the ability to provide the required, company standards of service within this dynamic environment.