• Support the development and implementation of modularization and digitization strategies for new products; • Collaborate with cross-functional teams to map processes and identify and integrate technologies, tools, content, and strategies that enhance the user experience of solutions; • Monitor complex projects, ensuring deadlines and objectives are met effectively; • Continuously evaluate the progress and impact of educational solution initiatives for Middle Years and Mathematics, adjusting strategies as needed; • Communicate technical ideas and solutions clearly and concisely to different audiences, including internal and external stakeholders; • Negotiate with vendors and partners to ensure the quality and efficiency of proposed solutions; • Analyze and review content for quality assurance and compliance with the organization’s standards

Essential Responsibilities •Making outbound calls as needed to resolve estimate requests and issues. •Generation of insured and self-pay estimate statements upon request in compliance with team standards and the No Surprise Billing Act’s requirements, including delivery timeframes. •Understanding how and when to involve other departments to resolve a call or request. •Completion of daily worklists which support commitments to clients and compliance with the NSA. •Documentation of all interactions as outlined in team standards. Utilization of prepared scripting, One Note, SharePoint, and all team training documents to properly respond to inquiries. •Meeting established quality standards and individual measurements or metrics. •Performance of any other special projects or duties in a timely and accurate manner, as assigned Education Level High School - Equivalent experience will be considered Experience Level No Experience Required Licenses and Certifications Not Specified Skills •Ability to safely and successfully perform essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards •Strong oral and written communication skills •Strong customer focus and phone etiquette •Friendly and team-oriented •1-2 years of customer service experience -Desired •Previous word-processing experience with a minimum typing speed of 35 WPM -Desired •Previous call center/customer service experience - Desired •Previous computer experience -Desired •Bilingual (Spanish/English) -Desired Physical Demands •See, read, and/or operate computers, telephones, office equipment, documents, labels, including manipulating paper requiring the ability to move fingers and hands. •Remain sitting, standing, or walking for long periods of time to perform work on a computer, telephone, or other equipment. •Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information banding patients, etc. Work Environment •Well lit •Remote, •Noise Level -Quite •Climate Controlled For this US-based position, the base pay range is $16.79 - $20.98 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package. R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook

At Lucet, we’re transforming whole-person care. We deliver integrated behavioral and physical health solutions that connect individuals to the right care at the right time—improving outcomes and overall well-being. Serving over 15 million lives across the U.S. and Puerto Rico, our model combines clinical expertise, compassionate care, and innovative technology to support healthier, more fulfilling lives. As part of the Lucet team, employees join a mission-driven organization committed to making a lasting impact. Whether through behavioral health navigation, in-home medical care, or 24/7 crisis support, our work is rooted in empathy, collaboration, and a shared passion for helping people thrive. Why Join our Team At Lucet, we’re committed to creating a workplace where top talent thrives both personally and professionally. We offer a dynamic, mission-driven environment where your work has real impact, your unique background and experience are valued, and no two days are alike. If you’re passionate about meaningful work and delivering impactful results, we encourage you to apply! We support our team with a competitive compensation and benefits package, including: - Annual compensation between $80,000 - $95,000, PLUS an annual performance-based, discretionary incentive. *Compensation is dependent on non-discriminatory factors including but not limited to an applicant's skills, education/degrees, certifications, prior experience, market data, and other relevant factors. - Comprehensive health benefit options: Medical, dental, and vision coverage - 401(k) with competitive employer match - Company-paid life and disability insurance - Paid parental leave and wellbeing incentives - Generous paid time off, including volunteer time - Flexible spending accounts for healthcare and dependent care - Professional development opportunities and tuition reimbursement - Remote work flexibility (role-dependent) - Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued. At Lucet, your work will directly support our mission to improve behavioral, physical, and social health—one member at a time. What You Will Do - Essential Functions The Senior Strategic Financial Analyst is a growth‑minded financial forecaster who thrives at the intersection of data, strategy, and business partnership. This role is critical to helping the organization scale sustainably while navigating complex reimbursement models, evolving regulations, and fluctuating patient and member census in support of our expanding in-home healthcare and behavioral health services. This role goes beyond producing forecasts and serves as a strategic thought partner to operations, clinical leadership, and executive teams, helping translate patient/member demand, staffing capacity, and reimbursement and revenue dynamics into actionable financial insights. - Financial Forecasting & Analysis - Prepare and maintain financial forecasts; analyze forecast‑to‑actual variances and key performance drivers. - Support budgeting, long‑range planning, scenario modeling, and ongoing evolution of forecasting processes. - Modeling & Insights Development - Build and refine census‑ and utilization‑driven models, including payer mix, volume, acuity, and reimbursement impacts. - Conduct sensitivity analyses and create data‑driven business cases to inform growth, staffing, productivity, and service expansion. - Cross‑Functional Partnership & Reporting - Collaborate with Operations, Clinical, and Revenue Cycle teams to translate performance trends and risks into actionable insights. - Produce financial files, prepare leadership‑ready materials, support EAP pricing/reporting, and leverage automation to enhance scalability and accuracy. - Adhere to Lucet’s Mission Statement, Core Values, Behaviors, Code of Ethical Business Conduct, and Compliance Program. - Comply with all Federal and applicable State and local laws and Lucet Policies and Procedures regarding privacy, confidentiality, and security of health information, and other designated information. Who You Are - Required Qualifications - Bachelor’s degree in Finance, Accounting, Economics, Healthcare Administration, or related field - 5+ years of experience in FP&A, forecasting, or healthcare financial analysis - Strong financial modeling and analytical skills - Advanced proficiency in Excel and financial planning tools - Ability to translate complex data into clear, executive‑ready insights - Ability to communicate clearly with both financial and non‑financial stakeholders - Ability to thrive in a fast-paced environment and meet reporting deadlines - Ability to pass background check upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/trace search (LEIE), education report (highest degree obtained), civil upper and lower search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 10-Panel Drug Screen. Living our Values: - - Serving everyone with compassion and leading with empathy. - Stepping up and creating value by taking charge and acting when there is an opportunity. - Adapting in a changing world by recognizing our responsibility to be agile and respond quickly. - Nurturing growth and belonging by respecting and celebrating everyone for who they are. Competencies - - Ability to investigate and resolve complex problems - Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. - Strong analytical and problem-solving skills. - Flexibility to adapt to changing priorities and new challenges. - Ability to work both as an integral member of a team environment and independently on projects and assignments with minimal supervision - Excellent organizational and time-management skills, with a proven ability to meet deadlines Working Conditions: - - Work is performed from home with company-provided equipment. Sitting for long periods of time is expected and use of fingers and hands for typing is necessary. - A quiet workspace with minimal background noise for calls. - High-speed internet service (cable or fiber optic) with minimum download Speed of 20 Mbps, Upload Speed of 5 Mbps, and Maximum Latency of 100 milliseconds (must be installed before starting) required. - Frequent use of computer and phone systems - Must be able to constantly remain in a stationary, sitting position, communicate and exchange information with others, inspect information, perform repetitive motions with arms and fingers, interpret data, problem solve, make decisions, organize and plan, and maintain a positive and professional attitude in all situations. We encourage applicants from a variety of backgrounds and experiences to apply, especially those who can demonstrate how their unique qualifications and skills align with the requirements of this role and support our mission to improve whole-person health. This position will accept and review new applications and resumes no less than 5 business days after the original posting date and may remain open an extended period of time with no set end date based on the level of interest.

Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We’re bold, smart, agile, and fun. What does Blueprint do? Blueprint helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. Why Blueprint? At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You’ll focus on solving unique business problems while gaining hands-on experience with the world’s best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you’ll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won’t find a better place to work and thrive than at Blueprint. In This Role In this role, you will drive operational excellence by owning intake processes, business analysis, and reporting for a centralized data and insights platform. You will act as the bridge between business stakeholders and data/tooling teams, ensuring that reporting is accurate, actionable, and delivered consistently. You will design scalable processes, define metrics, maintain high data quality, and deliver executive-ready insights. This role requires a mix of business analysis, data analytics, reporting, and stakeholder management, along with the ability to translate ambiguous requests into structured solutions and measurable outcomes. Required Qualifications Business Analysis & Requirements Management - Hands-on experience leading requirements discovery across business, process, and data domains - Strong ability to translate ambiguous needs into user stories, acceptance criteria, and business rules - Experience in process mapping (current-state and future-state) and documenting workflows - Proven ability to align stakeholders and drive consensus on requirements and priorities - Experience maintaining decision logs, documentation artifacts, and requirement traceability Power BI Reporting & Analytics - Proven experience designing, building, and maintaining Power BI dashboards, reports, and scorecards - Strong understanding of: - Data modeling concepts - Measures (DAX) and calculated fields - Data validation and quality checks - Ability to deliver executive-ready reporting and data storytelling - Experience turning ambiguous business questions into clear KPIs, metrics, and visual insights - Hands-on experience with report publishing, refresh cycles, and stakeholder consumption Microsoft Data Platforms (Dataverse, Fabric, Excel) - Practical experience working with Dataverse tables, including data structure, relationships, and updates - Strong understanding of data quality practices, including validation, standardization, and duplicate handling - Experience working with Excel-based inputs and data management workflows - Familiarity with Microsoft Fabric concepts, including: - Data pipelines and refresh cadence - Warehouse/lakehouse concepts - Semantic models - Ability to coordinate with platform owners to support reporting pipelines, access, and data governance Additional Core Skills - Strong stakeholder management and cross-functional collaboration - Excellent written and verbal communication skills - High attention to detail and accuracy in reporting and analysis - Ability to work independently and manage multiple priorities - Experience supporting leadership-level reporting and decision-making Preferred Qualifications - Experience working in large, matrixed enterprise environments - Exposure to data governance frameworks and KPI taxonomy design - Experience with AI-assisted analytics tools for insight generation - Project management experience (tracking timelines, risks, and dependencies) - Familiarity with Power Platform (Power Apps, Power Automate) Salary Range At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market. For candidates based in Washington State, the anticipated salary range is $35 – $37.50 USD Per Hr. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final salary and job title may vary depending on the selected candidate’s qualifications and could fall outside the stated range. Equal Opportunity Employer Blueprint Technologies, LLC is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, age, disability, sex, gender identity or expression, orientation, veteran/military status, religion, national origin, ancestry, marital, or familial status, genetic information, citizenship, or any other status protected by law. If you need assistance or a reasonable accommodation to complete the application process, please reach out to: recruiting@bpcs.com Blueprint believe in the importance of a healthy and happy team, which is why our comprehensive benefits package includes: - Medical, dental, and vision coverage - Flexible Spending Account - 401k program - Competitive PTO offerings - Parental Leave - Opportunities for professional growth and development Location: Remote