Remote Bilingual Customer Support (Thai/English) - Music Streaming locations THA Remote MYS Remote PHL Remote time type Part time job requisition id JR100961 We Could Use Someone Like You in Our Crew. Are you passionate about music and fluent in both Thai and English? ModSquad is excited to partner with a leading global music streaming platform, and we're on the lookout for friendly, tech-savvy Customer Service Representatives to join our all-remote team! As a member of this team, you will be the first point of contact for customers, helping them navigate the platform, troubleshoot technical issues, and ensuring they have the best possible listening experience. Specifically, you will be responsible for responding to customer inquiries via inbound messages in both Thai and English. Important note: All qualified applicants will have to complete language assessments in Thai and English. Orientation Hours (Pacific Time): 40 hours per week are required for the 8-week orientation period. - Orientation phase 1: 4 weeks, 4 AM - 1PM - Orientation phase 2: 4 weeks, self-scheduled between the hours of 6 AM - 7 PM Available Production Hours (Pacific Time): - Daily, 6 AM - 7 PM Project Commitments: - 25 hours per week - 12 hours are required on Saturday and/or Sunday - 180 days (as needed by ModSquad) Need help figuring out the time difference? Check out World Time Buddy! Just set Sacramento, California as your starting point, then add your location to easily convert Orientation, Nesting, and Production hours to your local time. Who Are You? - You're passionate about creating personalized, memorable experiences for every customer. - You thrive on delivering top-tier customer support and can swiftly spot and solve any issues that come your way. - You've got experience providing support through inbound messaging and know how to keep cool under pressure. - You've handled 3-5 simultaneous chats in previous roles. - You're fluent in Thai and English, with professional-level communication skills in both. Workspace Requirements: - Dedicated laptop or desktop computer running Windows 11 or macOS Sequoia/Tahoe - Willingness to install ModSquad security software and a 2FA app on your mobile device - Access to a webcam or a smartphone capable of capturing clear photos - A stable broadband internet connection with a minimum speed of 25 Mbps - At least 8 GB of RAM (more is always better!) - Dual monitors are strongly recommended for optimal workflow and multitasking Please note: A Chromebook is not sufficient for ModSquad projects. About ModSquad: ModSquad has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. We work with startups and Fortune 500 companies and everything in between. Our client list includes Spotify, VSCO, Vimeo, Tourism Ireland, and a ton of other companies we aren't at liberty to talk about. We support over 50 languages in more than 90 countries. We're primarily a remote company so you've already seen our/your office. If you want to work with great people on cool projects for amazing brands, you've come to the right place. ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation. Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement, unless otherwise specified, excludes individuals residing in California, Colorado, New York, and Washington at this time.

We’re Hiring: Client Support Specialist   Location: Remote Employment Type: Full-time Role Workplace Type: Remote About Us AsiaVerify is one of Singapore's leading regulatory technology companies, building automated compliance solutions trusted by businesses across Asia and the UK. Our core products span KYB, KYC, AML, and UBO — delivered via API and portal to clients who need fast, reliable, and accurate compliance data. We're headquartered in Singapore, with teams across Asia and the UK. We move fast, take ownership, and invest in people who are eager to grow. Role Overview  We are looking for a Support Specialist who is highly logical, solution-oriented, and disciplined in execution.  This is a hands-on support role focused on managing and resolving client issues thoroughly and efficiently. The ideal candidate is someone who is comfortable investigating problems in depth, thinking through different scenarios, and ensuring issues are properly followed through to completion.  You will work closely with Client Success, Product, and Engineering teams to facilitate clear communication and ensure issues are handled in a structured and timely manner.

Title: Diabetes Specialist Dietitian Location Site Southmead Hospital Address Southmead Road Town Westbury-on-Trym Postcode BS10 5NB Major / Minor Region Bristol Contract type & working pattern Contract Permanent Hours - Part time - Flexible working - Home or remote working 32 hours per week (Monday to Friday, approximately 8am-4pm, some home working could be considered once required competencies achieved and dependent on service requirements - exact details to be agreed.) Salary Salary £39,959 - £48,117 per annum, pro rata for part time roles Salary period Yearly Grade (Band 6) Specialty Main area Diabetes Job overview Are you ready for the next step in your career? The Diabetes Team at North Bristol NHS Trust is expanding it's well established and cohesive service. We are therefore inviting applicants to join us for a new Diabetes Specialist Dietitian post, working across Diabetes Services. This role is most suitable for an established band 6 Diabetes Specialist Dietitian, but an experienced band 5 Dietitian looking to develop a career in diabetes will be considered. The successful applicant will share our commitment to providing patient focused care and will be an essential member of our supportive and friendly multi-disciplinary team. We offer those joining us a new challenge in a forward-thinking, ever-evolving environment. This is supported by a robust orientation and structured development pathway that can be tailored according to the post holders experience. Continued support will be provided accordingly by experienced Band 7 Diabetes Specialist Dietitians and the wider Diabetes multi-disciplinary team. The team are open to negotiating a flexible work pattern to meet the needs of the successful post holder and the service. We would like to invite applicants to apply for a substantive role, or we are willing to consider a secondment opportunity. Advert At North Bristol Trust we commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services. In this vital role, you will work closely with the multi-disciplinary Diabetes Team to: ·Provide specialist dietary advice and diabetes management guidance to patients with Type 1 and Type 2 Diabetes, and support carbohydrate counting and insulin adjustment skills. ·Provide specialist dietary advice and diabetes management guidance to patients with diabetes in pregnancy, including individuals with Gestational Diabetes and those with pre-existing diabetes. ·Provide specialist education on the use of diabetes technology (continuous glucose monitoring) and subsequent data interpretation to facilitate beneficial behaviour changes. ·Deliver structured education sessions to patient groups. There is scope to expand this depending upon special interest and service requirement. You will also be involved in student training. Dietetic input will primarily be provided through one-to-one consultations via face-to-face, telephone and virtual platforms. Structured education group sessions will be delivered face-to-face or virtually. Continued support will be provided to develop the specialist knowledge and achieve the required competencies to fulfil this post. Working for our organisation The Diabetes Team at North Bristol Trust is a friendly, enthusiastic and well-established multi-disciplinary service of Diabetes Consultants, Registrars, Specialist Nurses, Specialist Dietitians, Clinical Health Psychologists, Antenatal Services and Podiatry. The team continues to evolve and develop to best meet the needs of our patients. North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered. North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups. Detailed job description and main responsibilities Please refer to the attached Job Description for full details of the main duties and responsibilities that the post holder is required to undertake. - To provide an effective, evidence-based dietetic service as a key member of the Diabetes Multidisciplinary Team (MDT). - Deliver outpatient clinics and structured education sessions for people with diabetes. - Conduct comprehensive assessments and reviews, including clinical history, biochemistry, anthropometry, nutritional assessment, social history, glucose data interpretation, medication history, other diagnostic tests etc. - Develop realistic, patient-centred, holistic nutritional care plans considering medical, social, cultural and psychological factors. - Support behaviour change using counselling and motivational approaches. - Achieve required competencies in line with organisational guidelines for non-medical prescribers and the BDA competency framework to make recommendations regarding diabetes medication adjustment where appropriate. - Initiate and support patients using diabetes technology (continuous glucose monitoring). - Order and interpret blood/urine tests and escalate abnormal results appropriately. - Deliver education and training to patients, carers, student dietitians and healthcare professionals. - Liaise with healthcare professionals within and beyond the Diabetes MDT as required to ensure safe and effective patient care. - Contribute to development and review of patient education resources, and nutrition-related guidelines, policies and procedures within the Diabetes Service. - Actively participate in Diabetes Service meetings, Clinical Governance meetings and to represent the Diabetes Specialist Dietitians on relevant working groups and committees at the NHS Trust. - Maintain accurate clinical records in line with professional standards (HCPC and national guidelines). - Maintain evidence-based practice in line with current guidelines, ongoing Continuing Professional Development and HCPC registration requirements. - Participate in appraisal and performance review processes. If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful. Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance. The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments. At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Title: Customer Service Specialist I #Full Time #Remote Location: Remote, NY, NJ, CT, USA Department: CRO - Customer Service NJ Job Description: Top Healthcare Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. This position is primarily remote, candidates must reside in the Tri-State area. Note: There may be occasional requirements to visit the office for training, meetings, and other business needs. Opportunity to grow as part of a Revenue Cycle Career Ladder! Job Summary: The Customer Service Specialist I is responsible for handling and resolving incoming phone calls from patients, insurance carriers and or physician offices. Responsibilities will include collections of outstanding patient balances, establishing payment arrangements, updating patient and guarantor account with new demographic and insurance coverage information. The Customer Service Specialist must exhibit professional and courteous behavior at all times during patient and/or client interaction. Job Responsibilities: - Handle large volume of calls and perform work in a timely manner. - Attempts to collect full payment from patient or guarantor in a professional and courteous manner. - Establishes payment arrangements per guidelines. Documents terms in billing system. - Applies of payments collected over the phone to each date of service. - Handles customer inquiries, disputes and complaints. Escalates contentious complaints to supervisor or higher management. - Obtains all insurance, demographic, guarantor information and updates patient profile as well as bill third party payers as appropriate. - Clearly documents in system summary of work and follow up steps after each call. Job Qualifications: - High school graduate or GED certificate is required. - A minimum of 6 months’ experience in a physician billing or third party payer environment. - Must demonstrate an understanding of contracts, insurance benefits, exclusions and other billing requirements as well as claim forms, HMOs, PPOs, Medicare, Medicaid and compliance program regulations. - Candidate must demonstrate the ability to understand and navigate the payer adjudication process. - Patient financial and practice management system experience in Epic and/or other electronic billing systems is preferred. - Knowledge of medical terminology is preferred. - Previous call center/claims experience is preferred. - Previous experience in an academic healthcare setting is preferred. Hourly Rate Ranges: $22.39 - $28.29 Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education. 61st Street Service Corporation At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle. We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.