Title: Diabetes Specialist Dietitian Location Site Southmead Hospital Address Southmead Road Town Westbury-on-Trym Postcode BS10 5NB Major / Minor Region Bristol Contract type & working pattern Contract Permanent Hours - Part time - Flexible working - Home or remote working 32 hours per week (Monday to Friday, approximately 8am-4pm, some home working could be considered once required competencies achieved and dependent on service requirements - exact details to be agreed.) Salary Salary £39,959 - £48,117 per annum, pro rata for part time roles Salary period Yearly Grade (Band 6) Specialty Main area Diabetes Job overview Are you ready for the next step in your career? The Diabetes Team at North Bristol NHS Trust is expanding it's well established and cohesive service. We are therefore inviting applicants to join us for a new Diabetes Specialist Dietitian post, working across Diabetes Services. This role is most suitable for an established band 6 Diabetes Specialist Dietitian, but an experienced band 5 Dietitian looking to develop a career in diabetes will be considered. The successful applicant will share our commitment to providing patient focused care and will be an essential member of our supportive and friendly multi-disciplinary team. We offer those joining us a new challenge in a forward-thinking, ever-evolving environment. This is supported by a robust orientation and structured development pathway that can be tailored according to the post holders experience. Continued support will be provided accordingly by experienced Band 7 Diabetes Specialist Dietitians and the wider Diabetes multi-disciplinary team. The team are open to negotiating a flexible work pattern to meet the needs of the successful post holder and the service. We would like to invite applicants to apply for a substantive role, or we are willing to consider a secondment opportunity. Advert At North Bristol Trust we commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services. In this vital role, you will work closely with the multi-disciplinary Diabetes Team to: ·Provide specialist dietary advice and diabetes management guidance to patients with Type 1 and Type 2 Diabetes, and support carbohydrate counting and insulin adjustment skills. ·Provide specialist dietary advice and diabetes management guidance to patients with diabetes in pregnancy, including individuals with Gestational Diabetes and those with pre-existing diabetes. ·Provide specialist education on the use of diabetes technology (continuous glucose monitoring) and subsequent data interpretation to facilitate beneficial behaviour changes. ·Deliver structured education sessions to patient groups. There is scope to expand this depending upon special interest and service requirement. You will also be involved in student training. Dietetic input will primarily be provided through one-to-one consultations via face-to-face, telephone and virtual platforms. Structured education group sessions will be delivered face-to-face or virtually. Continued support will be provided to develop the specialist knowledge and achieve the required competencies to fulfil this post. Working for our organisation The Diabetes Team at North Bristol Trust is a friendly, enthusiastic and well-established multi-disciplinary service of Diabetes Consultants, Registrars, Specialist Nurses, Specialist Dietitians, Clinical Health Psychologists, Antenatal Services and Podiatry. The team continues to evolve and develop to best meet the needs of our patients. North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered. North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups. Detailed job description and main responsibilities Please refer to the attached Job Description for full details of the main duties and responsibilities that the post holder is required to undertake. - To provide an effective, evidence-based dietetic service as a key member of the Diabetes Multidisciplinary Team (MDT). - Deliver outpatient clinics and structured education sessions for people with diabetes. - Conduct comprehensive assessments and reviews, including clinical history, biochemistry, anthropometry, nutritional assessment, social history, glucose data interpretation, medication history, other diagnostic tests etc. - Develop realistic, patient-centred, holistic nutritional care plans considering medical, social, cultural and psychological factors. - Support behaviour change using counselling and motivational approaches. - Achieve required competencies in line with organisational guidelines for non-medical prescribers and the BDA competency framework to make recommendations regarding diabetes medication adjustment where appropriate. - Initiate and support patients using diabetes technology (continuous glucose monitoring). - Order and interpret blood/urine tests and escalate abnormal results appropriately. - Deliver education and training to patients, carers, student dietitians and healthcare professionals. - Liaise with healthcare professionals within and beyond the Diabetes MDT as required to ensure safe and effective patient care. - Contribute to development and review of patient education resources, and nutrition-related guidelines, policies and procedures within the Diabetes Service. - Actively participate in Diabetes Service meetings, Clinical Governance meetings and to represent the Diabetes Specialist Dietitians on relevant working groups and committees at the NHS Trust. - Maintain accurate clinical records in line with professional standards (HCPC and national guidelines). - Maintain evidence-based practice in line with current guidelines, ongoing Continuing Professional Development and HCPC registration requirements. - Participate in appraisal and performance review processes. If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful. Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance. The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments. At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Title: Customer Service Specialist I #Full Time #Remote Location: Remote, NY, NJ, CT, USA Department: CRO - Customer Service NJ Job Description: Top Healthcare Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. This position is primarily remote, candidates must reside in the Tri-State area. Note: There may be occasional requirements to visit the office for training, meetings, and other business needs. Opportunity to grow as part of a Revenue Cycle Career Ladder! Job Summary: The Customer Service Specialist I is responsible for handling and resolving incoming phone calls from patients, insurance carriers and or physician offices. Responsibilities will include collections of outstanding patient balances, establishing payment arrangements, updating patient and guarantor account with new demographic and insurance coverage information. The Customer Service Specialist must exhibit professional and courteous behavior at all times during patient and/or client interaction. Job Responsibilities: - Handle large volume of calls and perform work in a timely manner. - Attempts to collect full payment from patient or guarantor in a professional and courteous manner. - Establishes payment arrangements per guidelines. Documents terms in billing system. - Applies of payments collected over the phone to each date of service. - Handles customer inquiries, disputes and complaints. Escalates contentious complaints to supervisor or higher management. - Obtains all insurance, demographic, guarantor information and updates patient profile as well as bill third party payers as appropriate. - Clearly documents in system summary of work and follow up steps after each call. Job Qualifications: - High school graduate or GED certificate is required. - A minimum of 6 months’ experience in a physician billing or third party payer environment. - Must demonstrate an understanding of contracts, insurance benefits, exclusions and other billing requirements as well as claim forms, HMOs, PPOs, Medicare, Medicaid and compliance program regulations. - Candidate must demonstrate the ability to understand and navigate the payer adjudication process. - Patient financial and practice management system experience in Epic and/or other electronic billing systems is preferred. - Knowledge of medical terminology is preferred. - Previous call center/claims experience is preferred. - Previous experience in an academic healthcare setting is preferred. Hourly Rate Ranges: $22.39 - $28.29 Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education. 61st Street Service Corporation At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle. We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.

Title: Customer Experience Representative - Practice Management / Billing Location:Remote - Denver, CO $23 Hourly Job Description: About Sycle Sycle is a market-leading global SaaS company with the mission of facilitating the delivery of better hearing to the world. Founded in 2001, we have grown to be the leading practice management solution for audiology (hearing care) providers, with more than 65% market share. The Sycle practice management solution frees up valuable time so our customers can grow their businesses through delivering high quality patient care and exceptional services that delight their customers. Small hearing care practices and some of the largest retailers utilize our software in 13 countries worldwide. The Sycle team is 120 strong. We are headquartered in Lone Tree, Colorado with offices in Alabama and Vancouver, and a large remote workforce. We are always on the lookout for exceptional talent to help us build and deliver market-leading tools that make a difference for our customers. Check out our job listings and apply! Position Requirements As a vital part of the Sycle Team, the Customer Experience team strives to provide our customers with a level of support to exceed the customer’s expectations. The role involves supporting our audiology platform, helping customers learn the system and leverage its functionality. Inquiries range from technical issues to sometimes complex billing and medical insurance issues. Someone with experience and/or certifications in the medical insurance space is a requirement of this role. This is a remote position that requires the applicant to work from home from one of the following states: AL, CA, CO, FL, IL, MN, NV, OR, TX or UT. Key Competencies Required - Customer Focused: This person will serve as the front line to Sycle customers. This will involve managing customer inquiries and helping customers get the most out of Sycle, including supporting complex billing and insurance inquiries - Communication Skills: Ability to effectively listen and communicate with Sycle customers and the internal Sycle team. - Learning Ability: Candidates must be quick learners. Knowledge of our core software and the ancillary products is a must to effectively support existing and new customers. Looking for a proven ability to learn various ideas, backgrounds, and concepts. Pick up a new concept quickly. - Teamwork: Sycle is a dynamic, fast-paced environment. We are looking for individuals that will be proactive and take the lead in solving our customers’ technical issues while partnering well with critical functions such as Customer Service and Marketing. Skills and Knowledge - Experience with medical claims - Understanding medical terminology - Familiar with CPT, HCPCS, ICD-10 - Medical billing knowledge Position Responsibilities - Understand the functionality of the Sycle platform and be able to communicate information in a succinct and timely manner to customers - Ability to build professional relationships with the customer to maintain their satisfaction with Sycle’s product and services - Providing basic information and training for new Sycle users - Provide account maintenance and support, including clinic additions, clinic cancellations, billing updates, ownership transfers and subscription renewals. - Identify problematic workflows that disrupt the proper functionality of the software - Report core functionality suggestions for Sycle through feature requests - Understand common FAQs and how to resolve them - Provide browser support for Google Chrome by clearing cookies and cache, setting file associations, setting security and pop-up exceptions, and disabling and enabling plugins and flags - Understand Sycle reporting functions and how to acquire the information that the customer is seeking - Remain informed on software defects and other system issues to help troubleshoot with customers - Effectively manage cases through Sycle’s CRM system, HubSpot - Escalate issues as needed in a timely manner Basic Qualifications - 2-3+ years of technical help desk experience - Strong customer focus orientation - Strong problem analysis and problem solving skills - Effective at implementing processes and procedures - Strong verbal and written communication skills - Must be high energy with a results-driven personality - Ability to form positive relationships - Like to have - AAPC certification, CPB in Professional Billing Nice to Have - Experience working with Waystar and/or Optum Intelligent EDI This fully-remote role at Sycle offers a competitive hourly wage, internet subsidy and Sycle’s benefits plan. If you’re a strong fit for this role and live in the following US states: AL, CA, CO, FL, IL, MN, NV, OR, TX or UT please apply. Due to the number of applications we expect to receive, only successful candidates will be contacted.

At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! 🚀 The Support Services Specialist provides exceptional support to premium clients, ensuring swift issue resolution and high customer satisfaction. This role involves managing client relationships, driving process improvements, mentoring colleagues, and proactively identifying opportunities to enhance the customer journey and team performance. Additionally, you will work in a revenue generating vertical of support. Managing a book of accounts assisting them in hands on workspace configuration, workflow validation, escalated support, and more. You will implement solutions that enable customers to unlock the value of their ClickUp investment while showcasing ROI and driving renewals. In this role, you will: - Build a deep knowledge of the ClickUp product to provide contextualized support to strategic clients. - Scope, validate, and optimize client workflows in order to enable adoption of the platform and drive renewals of both the product and the service. - Work closely with clients to understand their use of ClickUp, their goals, and their processes. - Become a trusted advocate for your users internally, representing their needs to key stakeholders at ClickUp. - Troubleshoot incoming support requests and own their resolution, managing user expectations clearly throughout. - Consult on their workflows to ensure they are maximizing on the value of the platform. - Partner with our sales and success teams to identify upsell opportunities. Key Responsibilities: - Navigates all available resources to ensure knowledge of bugs, feature requests, workarounds, and adherence to documented procedures. - Continuously looks through the lens of providing the best customer experience. - Contribute to the improvement of team processes and client-facing support documentation. - Assist in the execution of services deliverables. - Build directly in the clients workspace. - Manage a book of business. - Drive renewals and generate positive NDR. - Ownership of client tickets. Qualifications: - 2+ years prior experience in a consulting role, preferably with mid-market or enterprise customers. - Strong technical aptitude with experience in configuring, implementing, and customizing SaaS platforms. - Demonstrated customer-centric approach with a strong focus on delivering exceptional customer service. - Exceptional ability to establish and cultivate relationships with clients across all levels of the organization. - Excellent problem-solving and troubleshooting skills. - Outstanding written and verbal communication skills. - Strong organizational skills with the ability to manage multiple priorities and meet deadlines. - Self-motivated, proactive, and able to work independently. - Proficiency in English Desirable: - An existing familiarity with the ClickUp product. - Preferred experience in SaaS PPM software or collaborative work management (CWM). #LI-Remote #LI-JAE Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply! At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.