We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Want to shape how healthcare’s biggest moments are experienced—by leaders, customers, and the industry? This role sits at the intersection of customer experience, technology, storytelling, and influence. At CVS Health, we’re building the most consumer centric health company in the world. As Senior Manager, Influence – Strategy & Activation, you’ll bring our CX strategy to life through owning and driving our high impact events like: executive forums, industry roundtables, conferences and invite only experiences that connect real customer stories with technology and innovation. This is a highly visible role with the opportunity to: - Partner with teams enterprise-wide to create bold, technology forward CX experiences that influence senior leaders, policymakers, and industry partners - Turn authentic customer voices into moments that drive trust, credibility, and action - Partner across Technology, Marketing, Communications, Government Affairs, and Legal in a fastmoving, enterprise wide network - Own ideas from brainstorm through flawless execution—and see your work make real impact You’ll thrive here if you love turning ideas into action, navigating complexity, and creating experiences that matter. - Required Qualifications: 7+ years expereince in CX, customer advocacy, marketing, or communications; experience leading high-profile events or thought leadership; strong executive storytelling skills; comfort influencing in matrixed environments. - Bachelors degree - Proven experience and passion for building events that change people’s lives Why you’ll love it: Enterprise impact. Executive visibility. Creative ownership. Real customer influence. This role does not support sponsorship Pay Range The typical pay range for this role is: $82,940.00 - $182,549.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 05/25/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Role Description Our client is on a mission to eliminate software bugs at scale. Despite billions spent annually on testing, many organizations still struggle with quality and reliability. The company has built a differentiated automated testing platform that helps high-performing engineering teams ship faster and with greater confidence. They are seeking a strategic, revenue-owning Customer Success Manager (CSM) to join their growing team. Qualifications - 3+ years of experience as a Customer Success Manager or Account Executive managing full-lifecycle relationships in a technical SaaS environment - Proven success carrying a quota for renewals and/or expansions, with strong retention and growth performance - Experience engaging VP- and C-level stakeholders, especially within Product, Engineering, and QA organizations - Comfort operating in early-stage or high-growth environments requiring adaptability and ownership - Strategic mindset with the ability to connect product value to measurable business outcomes - Alignment with a high-ownership, high-impact culture Requirements - Manage a portfolio of approximately 20–25 customers across onboarding, adoption, renewal, and expansion - Understand customer goals and workflows to drive long-term value realization - Serve as a trusted advisor on QA and automated testing best practices - Develop and execute success plans linking product usage to business impact - Maintain strong alignment with both technical and executive stakeholders - Proactively identify risks, manage objections, and handle escalations with urgency and clarity - Partner cross-functionally with Sales, Product, and Engineering to improve customer outcomes - Own forecasting, renewals, and expansion opportunities across assigned accounts - Deliver against Net and Gross Dollar Retention targets (NDR/GDR) Benefits - 100% medical, dental, and vision coverage - 28 days of PTO - Remote-first culture with location flexibility - High-impact, fast-growing environment - Strong ownership culture Interview Process - Submit a 1–2 minute video describing: - What excites you about this CSM role - How you handled a customer objection during a renewal or expansion - 30-minute recruiter conversation - Take-home exercise - Take-home review with leadership - Hiring manager interview - Offer 🎉 Work Authorization Requirement Candidates must be physically located in and authorized to work in the United States, Canada, or the United Kingdom without current or future sponsorship.

Role Description The Senior Customer Success Manager will partner closely with customers to drive adoption, value realization, retention, and growth across the company’s product portfolio. This role owns the post-sale customer lifecycle and serves as a trusted advisor to key stakeholders. The ideal candidate is proactive, customer-obsessed, and comfortable navigating complex enterprise environments. Key Responsibilities - Build strong relationships with customer stakeholders and executive sponsors to align activities with desired business outcomes - Develop and execute customer success plans tied to measurable goals - Drive product adoption and minimize churn through a structured, programmatic engagement model - Orchestrate cross-functional resources to resolve complex customer situations - Clearly communicate product value and recommend solutions aligned to customer objectives - Manage multiple customer priorities and ensure timely resolution of challenges - Own a defined portion of the renewal process, including: - Gathering licensable metrics - Pricing and negotiation support - Quote and order form coordination - Driving renewals to close Qualifications - 4+ years of Customer Success or Account Management experience within enterprise software - Proven ability to lead both on-site and virtual executive-level customer engagements - Strong skills managing high-priority customer situations with professionalism, empathy, and composure - Self-starter comfortable operating in a fast-evolving product and technology environment Benefits - High-growth, well-funded technology company - Collaborative, customer-first culture - Opportunity to work with cutting-edge cloud and platform technologies - High visibility and impact within the customer lifecycle Company Description Our client is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

Das erwartet Dich bei uns: - An opportunity to help save lives through technology - A positive working environment with plenty of space for your own ideas and initiative - An attractive compensation package including a performance-based bonus model - Creative freedom and autonomy within your area of responsibility - Comprehensive and thorough onboarding and training to support your success Dein Verantwortungsbereich: To expand our OEM business in the United States, we are looking for an experienced Business Development Manager (m/f/d) with strong technical expertise and understanding for the North American region, esp. the USA, to join us as soon as possible. In this role, you will take ownership of developing the market, identifying and acquiring new customers, and building our presence from the ground up. You will focus on winning and managing medium-sized and large OEM customers, particularly manufacturers of mobile machines in the off-road (e.g. construction and agriculture machine), intralogistics and on-road & crane sectors. Furthermore, you will establish partnerships with system integrators. Working closely with the LUIS team in Germany, you will drive projects forward, develop tailored solutions, and establish long-term customer relationships. As our business grows, you will also contribute to building and developing a future sales structure in the region. Your responsibilities will include: - Driving the acquisition of new mobile machine-OEM customers across North America and building a sustainable customer base from the ground up - Establishing, maintaining, and strategically developing new and existing customer relationships with a strong focus on long-term growth across North America - Conducting regular on-site visits to identify customer needs, provide technical consulting, define concrete customer requirements and actively develop new business opportunities - Managing the introduction of new products in close alignment with customers, project management, and development teams - Monitoring market and competitive trends and proactively identifying new business potential in North America - Presenting product solutions, innovations, and concepts — both at trade shows (e.g., CONEXPO, iVT, Modex), customer events, and internal meetings - Creating customer-specific proposals in close collaboration with internal sales, Technical Sales (Customer Solutions & Innovation), and management - Taking an active role in pricing, contract negotiations, and consistently following up on opportunities - Working closely with colleagues in internal sales, technical sales, and export to ensure smooth workflows - Serving as a key contact for technical inquiries and acting as the interface between customers and product development, resp. system engineeringEnsuring transparency through CRM maintenance and regular reporting to sales management Was wir uns von Dir wünschen: Professional training and experience - A degree in electrical engineering, computer science, computer vision, or industrial engineering - Minimum of 10 years of professional experience in business development, sales, or key account management for technical products and AI software solutions - Proven experience in the North American market: either based in the United States or, if based in Germany, with extensive prior work experience and a strong professional network in the U.S. - Strong track record in acquiring new customers and developing business relationships, ideally with mobile machine OEMs - Strong enthusiasm for future-oriented fields such as computer vision, neural networks, and artificial intelligence - At least five years of experience in our segment, including camera monitor systems, driver assistance systems, and AI-based technologies - Experience in project management is an advantage Willingness to travel extensively within North America (approx. 50%-100%), regardless of place of residence Languages: - Business-fluent English; German is a plus Personal strengths: - Strong technical understanding combined with the ability to translate customer needs into practical solutionsHighly self-driven, entrepreneurial mindset with a strong focus on building business and creating opportunities - Solution-oriented and customer-focused approach with a high level of ownership - Excellent communication and negotiation skills, with the ability to engage stakeholders at all levels - Confident handling of common business tools and CRM systems - Strong time-management, self-organization skills as well as management skills