Job Title: Assistant Property Manager Position Type: Full-Time, Remote Working Hours: U.S. client business hours (with flexibility for tenant schedules, leasing deadlines, and emergencies) About the Role: Our client is seeking an Assistant Property Manager to support property managers with tenant relations, leasing administration, maintenance coordination, and reporting. This role ensures properties are well-run, tenants receive timely responses, and owners have confidence in the accuracy of financial and operational data. You are the right hand to the property manager, keeping operations organized and compliant. Responsibilities: Tenant Relations: - Serve as the first point of contact for tenant inquiries regarding rent, lease terms, or property policies. - Document all interactions in property management software (AppFolio, Yardi, Buildium). - Manage communication for move-ins, move-outs, and lease renewals. Leasing Support: - Draft and process new lease agreements, amendments, and renewals using DocuSign or Dotloop. - Assist with property marketing (posting to Zillow, Apartments.com, Craigslist, MLS syndication). - Pre-screen tenants, schedule showings, and collect applications. Rent Collection & Financials: - Track rent payments daily, apply late fees, and follow up on delinquencies. - Assist in preparing weekly delinquency reports and monthly owner statements. - Record and reconcile deposits, refunds, and security deposits. Maintenance Coordination: - Create and manage work orders in property management software. - Schedule vendors, track progress, and confirm completion with tenants. - Ensure invoices match work performed before routing for approval. Compliance & Documentation: - Maintain complete and compliant tenant files with leases, notices, inspections, and compliance documents. - Ensure adherence to Fair Housing and local landlord-tenant laws. Operational Support: - Support property managers with portfolio-level reporting. - Track occupancy, turnover, and leasing performance metrics. - Handle ad hoc requests and administrative projects. What Makes You a Perfect Fit: - Strong communicator with tenants, vendors, and owners. - Organized multitasker who thrives in a fast-paced environment. - Problem-solver who balances empathy for tenants with business goals. - Detail-oriented and compliance-conscious. Required Experience & Skills (Minimum): - 2+ years in property management or real estate operations. - Proficiency with property management software (Yardi, AppFolio, Buildium). - Strong Microsoft Office/Google Workspace skills. - Familiarity with lease agreements, tenant laws, and Fair Housing regulations. Ideal Experience & Skills: - Experience supporting 100+ unit portfolios. - Knowledge of multi-state landlord-tenant law. - Exposure to property accounting and financial reporting. - Industry experience in residential, commercial, or mixed-use real estate. What Does a Typical Day Look Like? An Assistant Property Manager’s day revolves around supporting property managers by keeping tenants satisfied, vendors coordinated, and records accurate. You will: - Respond to tenant inquiries, logging issues and escalating to the property manager when needed. - Process leases and renewals, ensuring documentation is complete, compliant, and signed on time. - Track rent collections and delinquencies, communicating reminders and preparing reports. - Coordinate maintenance requests, scheduling vendors and updating tenants on progress. - Prepare and maintain tenant files so every lease, notice, and inspection is organized and audit-ready. - Assist property managers with owner reporting, occupancy tracking, and ad hoc operational tasks. In essence: you keep the day-to-day property operations running smoothly, ensuring property managers can focus on portfolio strategy while you handle execution. Key Metrics for Success (KPIs): - Rent collection rates (≥ 95% on-time collection). - Zero missed tenant renewals or compliance notices. - Maintenance tickets resolved within SLA timelines. - Owner reports accurately and on time. - Tenant satisfaction with communication and responsiveness. Interview Process: - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Task (e.g., prepare a lease renewal draft or process a mock maintenance request in AppFolio) - Client Interview - Offer & Background Verification #LI-AG1

Job Title: Assistant Property Manager Position Type: Full-Time, Remote Working Hours: U.S. client business hours (with flexibility for tenant schedules, leasing deadlines, and emergencies) About the Role: Our client is seeking an Assistant Property Manager to support property managers with tenant relations, leasing administration, maintenance coordination, and reporting. This role ensures properties are well-run, tenants receive timely responses, and owners have confidence in the accuracy of financial and operational data. You are the right hand to the property manager, keeping operations organized and compliant. Responsibilities: Tenant Relations: - Serve as the first point of contact for tenant inquiries regarding rent, lease terms, or property policies. - Document all interactions in property management software (AppFolio, Yardi, Buildium). - Manage communication for move-ins, move-outs, and lease renewals. Leasing Support: - Draft and process new lease agreements, amendments, and renewals using DocuSign or Dotloop. - Assist with property marketing (posting to Zillow, Apartments.com, Craigslist, MLS syndication). - Pre-screen tenants, schedule showings, and collect applications. Rent Collection & Financials: - Track rent payments daily, apply late fees, and follow up on delinquencies. - Assist in preparing weekly delinquency reports and monthly owner statements. - Record and reconcile deposits, refunds, and security deposits. Maintenance Coordination: - Create and manage work orders in property management software. - Schedule vendors, track progress, and confirm completion with tenants. - Ensure invoices match work performed before routing for approval. Compliance & Documentation: - Maintain complete and compliant tenant files with leases, notices, inspections, and compliance documents. - Ensure adherence to Fair Housing and local landlord-tenant laws. Operational Support: - Support property managers with portfolio-level reporting. - Track occupancy, turnover, and leasing performance metrics. - Handle ad hoc requests and administrative projects. What Makes You a Perfect Fit: - Strong communicator with tenants, vendors, and owners. - Organized multitasker who thrives in a fast-paced environment. - Problem-solver who balances empathy for tenants with business goals. - Detail-oriented and compliance-conscious. Required Experience & Skills (Minimum): - 2+ years in property management or real estate operations. - Proficiency with property management software (Yardi, AppFolio, Buildium). - Strong Microsoft Office/Google Workspace skills. - Familiarity with lease agreements, tenant laws, and Fair Housing regulations. Ideal Experience & Skills: - Experience supporting 100+ unit portfolios. - Knowledge of multi-state landlord-tenant law. - Exposure to property accounting and financial reporting. - Industry experience in residential, commercial, or mixed-use real estate. What Does a Typical Day Look Like? An Assistant Property Manager’s day revolves around supporting property managers by keeping tenants satisfied, vendors coordinated, and records accurate. You will: - Respond to tenant inquiries, logging issues and escalating to the property manager when needed. - Process leases and renewals, ensuring documentation is complete, compliant, and signed on time. - Track rent collections and delinquencies, communicating reminders and preparing reports. - Coordinate maintenance requests, scheduling vendors and updating tenants on progress. - Prepare and maintain tenant files so every lease, notice, and inspection is organized and audit-ready. - Assist property managers with owner reporting, occupancy tracking, and ad hoc operational tasks. In essence: you keep the day-to-day property operations running smoothly, ensuring property managers can focus on portfolio strategy while you handle execution. Key Metrics for Success (KPIs): - Rent collection rates (≥ 95% on-time collection). - Zero missed tenant renewals or compliance notices. - Maintenance tickets resolved within SLA timelines. - Owner reports accurately and on time. - Tenant satisfaction with communication and responsiveness. Interview Process: - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Task (e.g., prepare a lease renewal draft or process a mock maintenance request in AppFolio) - Client Interview - Offer & Background Verification #LI-AG1

Job Title: Assistant Property Manager Position Type: Full-Time, Remote Working Hours: U.S. client business hours (with flexibility for tenant schedules, leasing deadlines, and emergencies) About the Role: Our client is seeking an Assistant Property Manager to support property managers with tenant relations, leasing administration, maintenance coordination, and reporting. This role ensures properties are well-run, tenants receive timely responses, and owners have confidence in the accuracy of financial and operational data. You are the right hand to the property manager, keeping operations organized and compliant. Responsibilities: Tenant Relations: - Serve as the first point of contact for tenant inquiries regarding rent, lease terms, or property policies. - Document all interactions in property management software (AppFolio, Yardi, Buildium). - Manage communication for move-ins, move-outs, and lease renewals. Leasing Support: - Draft and process new lease agreements, amendments, and renewals using DocuSign or Dotloop. - Assist with property marketing (posting to Zillow, Apartments.com, Craigslist, MLS syndication). - Pre-screen tenants, schedule showings, and collect applications. Rent Collection & Financials: - Track rent payments daily, apply late fees, and follow up on delinquencies. - Assist in preparing weekly delinquency reports and monthly owner statements. - Record and reconcile deposits, refunds, and security deposits. Maintenance Coordination: - Create and manage work orders in property management software. - Schedule vendors, track progress, and confirm completion with tenants. - Ensure invoices match work performed before routing for approval. Compliance & Documentation: - Maintain complete and compliant tenant files with leases, notices, inspections, and compliance documents. - Ensure adherence to Fair Housing and local landlord-tenant laws. Operational Support: - Support property managers with portfolio-level reporting. - Track occupancy, turnover, and leasing performance metrics. - Handle ad hoc requests and administrative projects. What Makes You a Perfect Fit: - Strong communicator with tenants, vendors, and owners. - Organized multitasker who thrives in a fast-paced environment. - Problem-solver who balances empathy for tenants with business goals. - Detail-oriented and compliance-conscious. Required Experience & Skills (Minimum): - 2+ years in property management or real estate operations. - Proficiency with property management software (Yardi, AppFolio, Buildium). - Strong Microsoft Office/Google Workspace skills. - Familiarity with lease agreements, tenant laws, and Fair Housing regulations. Ideal Experience & Skills: - Experience supporting 100+ unit portfolios. - Knowledge of multi-state landlord-tenant law. - Exposure to property accounting and financial reporting. - Industry experience in residential, commercial, or mixed-use real estate. What Does a Typical Day Look Like? An Assistant Property Manager’s day revolves around supporting property managers by keeping tenants satisfied, vendors coordinated, and records accurate. You will: - Respond to tenant inquiries, logging issues and escalating to the property manager when needed. - Process leases and renewals, ensuring documentation is complete, compliant, and signed on time. - Track rent collections and delinquencies, communicating reminders and preparing reports. - Coordinate maintenance requests, scheduling vendors and updating tenants on progress. - Prepare and maintain tenant files so every lease, notice, and inspection is organized and audit-ready. - Assist property managers with owner reporting, occupancy tracking, and ad hoc operational tasks. In essence: you keep the day-to-day property operations running smoothly, ensuring property managers can focus on portfolio strategy while you handle execution. Key Metrics for Success (KPIs): - Rent collection rates (≥ 95% on-time collection). - Zero missed tenant renewals or compliance notices. - Maintenance tickets resolved within SLA timelines. - Owner reports accurately and on time. - Tenant satisfaction with communication and responsiveness. Interview Process: - Initial Phone Screen - Video Interview with Pavago Recruiter - Practical Task (e.g., prepare a lease renewal draft or process a mock maintenance request in AppFolio) - Client Interview - Offer & Background Verification #LI-AG1

Description and Requirements Basic Function Perform a variety of accounting reconciliation functions to financial information in an accurate and timely manner. Follow-up with banks and lines of business at client-end for closure of accounting open items. Maintain data and records in accordance with generally accepted accounting principles and reporting requirements. Produce monthly reconciliation statements & preparing metrics. Meets quality and customer service expectation levels set by the company The key deliverables of the role will include but will not be restricted to the details below: Essential Functions / Responsibility • Familiarity with financial markets, market instruments (equities, fixed income, structured products, etc.), and investment principal and fixed income lifecycle (bond issuance, call, redemption, maturity, etc.) • Understanding of accounting of financial instrument activities (purchase, sales, income, etc.) • Excellent analytical skills: The ability to interpret complex financial data and provide insights that can help drive solutions • Knowledge for all accounting Principles - GAAP, STAT & IFRS • Knowledge of Structured Bonds - CMO, ABS & MBS • Analyze and research for all discrepancies in setup of financial instruments on the sub-ledger • Perform sub-ledger system setups including but not limited to portfolios, banking information, asset information and market reference data • Handling all ServiceNow ticket related to admin work like updating the fields in the sub-ledger system • Investigate and resolve outstanding item. Prepare financial metrics and provide to stakeholder for review & sign off • Perform custody bank to sub-ledger reconciliation • Ability to read and understand requirement documents such as NPA (Note Purchase Agreement) for newly purchased private placement securities • Follow-up with banks and other internal customers for closure of open items and provide back-ups for all discrepancies • Perform mid-month, month-end and quarter-end activities as per documented procedures • Ensure that the assigned targets are met in accordance with SLA and Internal standards • Ensure that the quality of transaction is following predefined parameters as defined by Process Excellence • Identify any process improvements in daily and monthly tasks to improve efficiency • Flexible to collaborate with different team members to improve, streamline and re-invent work processes • Ensure adherence to established attendance schedules • Meticulous in the validation, presentation and communication of results • Respectful of deadlines, discipline and process, yet flexible and pragmatic within a growing business • Capable of working autonomously or with a team, and of balancing own initiative with advice from others • Able to navigate through complex problems and organizations to achieve results and deliver solutions • Experience in running and deployment of Alteryx workflow Knowledge, Skills and Abilities Education • Graduate in Accounting / Commerce / Business Administration with at least 15 years of education Experience • Professional from operations with at least 8+ years working experience. Four years and above experience in financial services, accounting /reporting preferred. Understanding of accounting and Insurance Industry products is a mandate. Knowledge and skills (general and technical) • Education - College (Post Graduation) M. Com, M.B.A (In Finance) • Education - College (Graduation) B. Com • Exposure to Various Reconciliations type • Skills - Customer Service • Skills - Problem Solving/Analytical Ability • Performance Management Skills • Judgement & Decision Making • Skills - Handle Multiple Tasks/Time Management • Strong communication & analytical skills required • Skills - Spoken English • Keyboard Accuracy • IT Background (Office365, Alteryx, SQL query, Copilot and PowerApps) About MetLife Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us! #BI-Hybrid