**Position:** Inside Sales Representative - Full-Cycle Revenue Growth **Type:** Full-Time Remote | Working Hours: U.S. Business Hours **Location:** Mexico, Colombia, Brazil, Costa Rica **About This Opportunity:** Join a growing company as their Inside Sales Representative and own the complete remote sales cycle from prospecting to closing deals. Drive measurable revenue growth through consultative selling while building lasting customer relationships that fuel business success. **What You'll Do:** • Manage end-to-end remote sales process from lead generation through deal closure • Respond to inbound leads from marketing campaigns, websites, and referrals with rapid follow-up • Proactively prospect outbound leads via email, phone calls, and LinkedIn outreach campaigns • Qualify opportunities through discovery calls using proven sales frameworks • Conduct virtual demos and presentations tailored to prospect needs and industry requirements • Handle objections professionally and build trust with decision-makers and stakeholders • Negotiate pricing and terms within approved guidelines to close deals successfully • Maintain accurate pipeline records in Salesforce, HubSpot, or Zoho with timely follow-ups • Collaborate with marketing teams to provide feedback on lead quality and campaign effectiveness • Work with sales engineers for technical demos and account managers for smooth client handoffs • Track progress toward quota and update forecasts with accurate revenue projections **What You Bring:** • 2+ years inside sales or business development experience with proven quota attainment • Strong track record of meeting or exceeding sales quotas in remote selling environments • Experience with CRM platforms (Salesforce, HubSpot, Zoho) and sales engagement tools • Excellent virtual presentation skills and confident communication abilities • Experience running full-cycle sales process from prospecting through deal closure • Consultative selling approach with strong listening skills and relationship-building abilities • Experience selling SaaS, marketing services, or professional services (preferred) • Familiarity with SMB or mid-market sales cycles with $5k-$50k average deal sizes (preferred) • Knowledge of sales methodologies like Challenger, SPIN, or MEDDIC (preferred) • Resilient mindset with persistence and professionalism in handling rejection **Key Success Metrics:** • Monthly and quarterly quota attainment (revenue targets) • Lead-to-opportunity and opportunity-to-close conversion rates • Number of discovery calls and demos completed monthly • Average sales cycle length and deal size improvements • CRM data accuracy and pipeline management quality **Why You'll Love This Role:** • Own complete revenue responsibility with direct impact on company growth • Work with cutting-edge sales tools and virtual selling technologies • Clear performance metrics with advancement opportunities in growing sales organization • Remote flexibility with U.S. business hour collaboration and established sales processes • Opportunity to build lasting customer relationships and drive meaningful business results **Ready to drive revenue growth?** Apply now with your sales performance examples. #InsideSales #SalesGrowth #FullCycleSales #RemoteWork #Mexico

Role Description Als Vertriebspartner/in (M/W/D) für Leadgenerierung im Außendienst bei LLA Concept Events UG bist du Teil eines innovativen Teams, das sich leidenschaftlich der Aufgabe widmet, Marken und Produkte direkt zu den Kunden zu bringen. Deine Aufgabe umfasst: - Aktive Ansprache von potenziellen Kunden im Außendienst zur Leadgenerierung - Durchführung von Präsentationen und Produktvorführungen, um das Interesse der Kunden zu wecken - Aufbau und Pflege von langfristigen Kundenbeziehungen durch regelmäßige Kommunikation und Follow-ups - Zusammenarbeit mit dem Vertriebsteam zur Entwicklung von Strategien zur Umsatzsteigerung - Berichterstattung über die Ergebnisse der Vertriebsaktivitäten und Vorschläge zur Optimierung der Vertriebsprozesse Qualifications - Erfahrung im Außendienst und in der Leadgenerierung, idealerweise im Bereich Promotion oder Vertriebsunterstützung. - Ausgeprägte Kommunikationsfähigkeiten und die Fähigkeit, Kundenbeziehungen aufzubauen und zu pflegen. - Eigenverantwortliches Arbeiten mit hoher Motivation und Flexibilität, um unterschiedliche Herausforderungen zu meistern. - Kundenorientierte Denkweise und die Fähigkeit, Verkaufsstrategien aktiv umzusetzen und anzupassen. - Teamfähigkeit sowie die Bereitschaft, eng mit Kollegen und Partnern zusammenzuarbeiten, um gemeinsame Ziele zu erreichen. Benefits - Spannende Aufgaben - Direkte Kundeninteraktion - Chance, den Vertrieb aktiv mitzugestalten Company Description LLA Concept Events ist ein moderner Dienstleister für Promotion, Merchandising, D2D (Door-to-Door) und Vertriebsunterstützung. Wir helfen Unternehmen dabei, ihre Produkte und Marken direkt beim Kunden sowie am Point of Sale sichtbar zu machen und den Vertrieb messbar zu stärken. - Unser Fokus: Promotion-Stände, Außendienst-Einsätze, LEH-Betreuung und D2D-Vertrieb - Aktive Kundenansprache über Warenpräsentation, Regalpflege und Platzierungsoptimierung bis zur zielorientierten Beratung im Direktvertrieb - Produktservice, Wartungen und Verkauf vor Ort - Junges, wachsendes Team steht für Zuverlässigkeit, saubere Umsetzung und Performance

Job Title: Customer Sales Representative Position Type: Full-Time, Remote Working Hours: U.S. Hours About the Role We’re hiring a Customer Sales Representative (CSR) to handle high-volume inbound calls, convert inquiries into booked plumbing jobs, and promote the Pipeline Club membership program. This role is central to driving revenue, improving conversion rates, and delivering a strong, customer-first phone experience through clear, confident communication. Responsibilities Inbound Sales & Call Management - Professionally handle inbound customer calls with empathy, clarity, and confidence. - Convert customer inquiries into booked plumbing jobs, targeting an 85% call-to-booking conversion rate. - Actively listen to customer needs and guide conversations toward effective service solutions. Scheduling, Upselling & Membership Sales - Efficiently schedule service appointments while identifying upsell opportunities. - Promote and sell the Pipeline Club membership during eligible calls. - Achieve a minimum 10% membership close rate, targeting 35 memberships within the first 90 days. Process, Documentation & Systems - Document call scripts, workflows, and best practices to improve consistency and performance. - Contribute to building scalable systems that enhance conversion rates and membership sales efficiency. Technology, Tools & Optimization - Use CRM and call tools to accurately log interactions, adopt new technologies quickly, and share feedback to improve processes and workflows. Customer Experience & Team Support - Handle escalated customer interactions professionally, uphold customer-first standards, and support offshore team members to ensure consistent service quality. What Makes You a Perfect Fit - You are a confident, empathetic communicator who builds rapport easily over the phone. - You take ownership of customer outcomes and conversion performance. - You are reliable, disciplined, and comfortable working evening and weekend shifts. - You enjoy helping customers while also driving sales and membership adoption. - You adapt quickly to new tools, scripts, and processes in a fast-paced environment. Required Experience & Skills - Proven experience in sales or customer service, preferably in plumbing, home services, or trades. - Demonstrated ability to convert inbound calls into booked appointments. - Experience with CRM systems and call management tools (ServiceTitan experience is a plus). - Strong sales, upselling, and objection-handling skills. - High level of accountability for call quality, bookings, and customer experience. What Does a Typical Day Look Like ? A CSR’s day is focused on delivering exceptional customer experiences while consistently converting inbound calls into booked jobs and memberships. You will: - Handle inbound customer calls throughout your scheduled shift. - Listen carefully to customer concerns and recommend appropriate services. - Schedule plumbing appointments and present Pipeline Club membership options. - Log all interactions accurately in the CRM and follow established call processes. - Handle escalations professionally and contribute to ongoing process improvements. In short: You drive growth and customer satisfaction by turning inbound calls into booked services and long-term relationships through empathy, consistency, and execution. Key Metrics for Success (KPIs) - Call-to-booking conversion rate: 85% target - Pipeline Club membership close rate: 10%+ - Memberships sold: 35 within the first 90 days - CRM accuracy and documentation compliance - Consistent customer satisfaction and call quality scores Interview Process - Initial Screening Call - Interview with Pavago Recruiter - Client Interview - Offer & Onboarding

Job Title: Customer Sales Representative Position Type: Full-Time, Remote Working Hours: U.S. Hours About the Role We’re hiring a Customer Sales Representative (CSR) to handle high-volume inbound calls, convert inquiries into booked plumbing jobs, and promote the Pipeline Club membership program. This role is central to driving revenue, improving conversion rates, and delivering a strong, customer-first phone experience through clear, confident communication. Responsibilities Inbound Sales & Call Management - Professionally handle inbound customer calls with empathy, clarity, and confidence. - Convert customer inquiries into booked plumbing jobs, targeting an 85% call-to-booking conversion rate. - Actively listen to customer needs and guide conversations toward effective service solutions. Scheduling, Upselling & Membership Sales - Efficiently schedule service appointments while identifying upsell opportunities. - Promote and sell the Pipeline Club membership during eligible calls. - Achieve a minimum 10% membership close rate, targeting 35 memberships within the first 90 days. Process, Documentation & Systems - Document call scripts, workflows, and best practices to improve consistency and performance. - Contribute to building scalable systems that enhance conversion rates and membership sales efficiency. Technology, Tools & Optimization - Use CRM and call tools to accurately log interactions, adopt new technologies quickly, and share feedback to improve processes and workflows. Customer Experience & Team Support - Handle escalated customer interactions professionally, uphold customer-first standards, and support offshore team members to ensure consistent service quality. What Makes You a Perfect Fit - You are a confident, empathetic communicator who builds rapport easily over the phone. - You take ownership of customer outcomes and conversion performance. - You are reliable, disciplined, and comfortable working evening and weekend shifts. - You enjoy helping customers while also driving sales and membership adoption. - You adapt quickly to new tools, scripts, and processes in a fast-paced environment. Required Experience & Skills - Proven experience in sales or customer service, preferably in plumbing, home services, or trades. - Demonstrated ability to convert inbound calls into booked appointments. - Experience with CRM systems and call management tools (ServiceTitan experience is a plus). - Strong sales, upselling, and objection-handling skills. - High level of accountability for call quality, bookings, and customer experience. What Does a Typical Day Look Like ? A CSR’s day is focused on delivering exceptional customer experiences while consistently converting inbound calls into booked jobs and memberships. You will: - Handle inbound customer calls throughout your scheduled shift. - Listen carefully to customer concerns and recommend appropriate services. - Schedule plumbing appointments and present Pipeline Club membership options. - Log all interactions accurately in the CRM and follow established call processes. - Handle escalations professionally and contribute to ongoing process improvements. In short: You drive growth and customer satisfaction by turning inbound calls into booked services and long-term relationships through empathy, consistency, and execution. Key Metrics for Success (KPIs) - Call-to-booking conversion rate: 85% target - Pipeline Club membership close rate: 10%+ - Memberships sold: 35 within the first 90 days - CRM accuracy and documentation compliance - Consistent customer satisfaction and call quality scores Interview Process - Initial Screening Call - Interview with Pavago Recruiter - Client Interview - Offer & Onboarding