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Senior Collaboration Engineer

Location

Romania

Posted

47 days ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Senior Collaboration Engineer

RETRASIB

• Design and operate persona-specific digital workplace services (e.g., knowledge worker, production user, mobile user) • Architect and support Microsoft 365 collaboration and automation services (Teams, Sharepoint Online, Copilot, Power Automate) • Integrate Google services like Gemini and Google Agent Space and related collaboration environments • End-to-end responsibility for the services you manage, including service stability, availability, and support structures • Ensure 2nd/3rd level support processes are in place and work closely with service providers and internal support teams • Monitor service performance and user satisfaction, and continuously improve service quality • Define and track service costs and chargeback models in alignment with Corporate IT controlling • Provide financial transparency and input for budgeting and cost optimization initiatives • Collaborate with procurement and finance on pricing models for outsourced services • Oversee outsourced services • Manage supplier performance, contracts, SLAs, and commercial aspects in collaboration with vendor management • Work closely with security, infrastructure, compliance, and application teams to ensure integrated and compliant collaboration services • Support global IT programs

Job Requirements

  • University degree in Information Technology or a related field
  • 5+ years of experience in modern workplace engineering
  • Hands-on expertise in: Microsoft 365 Collaboration services: Teams, Sharepoint Online, Copilot, Power Automate, etc.
  • Google Gemini & Google Agent Space etc.
  • Strong understanding of collaboration and automation services and enterprise identity
  • Experience with service delivery and support structures (ITIL framework preferred)
  • Fluent in English; German is a plus.

Benefits

  • Job Stability : We offer a stable work environment with long-term development opportunities.
  • Performance Bonuses and Rewards : We recognize and reward achievements through bonuses or incentives.
  • Annual Salary Increases : Salaries may be reviewed annually based on performance evaluations.
  • Flexible Schedule : We offer a flexible work schedule to ensure a healthy work-life balance.
  • Medical Services Subscription : Your health matters, so we provide a medical subscription.
  • Referral Bonuses : We encourage colleagues to refer new candidates and receive a bonus.
  • Bonuses : Easter : 1000 RON net Christmas : 1200 RON net Vacation : 2000 RON net Meal Vouchers : Valued at 40 RON each.
  • Internal Library : We provide a library to nourish both mind and body.
  • Eco-Friendly Dining Area : Equipped with everything needed for a pleasant meal experience.
  • Catering : Fresh daily meals at an affordable price.
  • Sports Benefits : We offer 7Card, football, volleyball, foot tennis, and fishing competitions.
  • Happy Events : If you or your child gets married or you become a parent, you receive additional paid leave.
  • Unfortunate Events : In case of unfortunate events, we offer support and paid leave.
  • Birthday : You receive a gift from the company and a paid day off of your choice.
  • Additional Vacation Days : We reward seniority both in the workforce and within the company.
  • Transport : We reimburse subscriptions or provide transport on certain routes.
  • Professional Development : We offer numerous development opportunities.
  • Teambuilding and Relaxation Events : We organize teambuilding and relaxation events.
  • Relaxation Area : We have a relaxation area in the company courtyard.
  • Diversity and Multicultural Mindset : We encourage you to join our team, no matter who you are or where you come from.

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