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Senior Collaboration Engineer
Location
Romania
Posted
47 days ago
Salary
0
Seniority
Senior
Job Description
Senior Collaboration Engineer
RETRASIB
• Design and operate persona-specific digital workplace services (e.g., knowledge worker, production user, mobile user) • Architect and support Microsoft 365 collaboration and automation services (Teams, Sharepoint Online, Copilot, Power Automate) • Integrate Google services like Gemini and Google Agent Space and related collaboration environments • End-to-end responsibility for the services you manage, including service stability, availability, and support structures • Ensure 2nd/3rd level support processes are in place and work closely with service providers and internal support teams • Monitor service performance and user satisfaction, and continuously improve service quality • Define and track service costs and chargeback models in alignment with Corporate IT controlling • Provide financial transparency and input for budgeting and cost optimization initiatives • Collaborate with procurement and finance on pricing models for outsourced services • Oversee outsourced services • Manage supplier performance, contracts, SLAs, and commercial aspects in collaboration with vendor management • Work closely with security, infrastructure, compliance, and application teams to ensure integrated and compliant collaboration services • Support global IT programs
Job Requirements
- University degree in Information Technology or a related field
- 5+ years of experience in modern workplace engineering
- Hands-on expertise in: Microsoft 365 Collaboration services: Teams, Sharepoint Online, Copilot, Power Automate, etc.
- Google Gemini & Google Agent Space etc.
- Strong understanding of collaboration and automation services and enterprise identity
- Experience with service delivery and support structures (ITIL framework preferred)
- Fluent in English; German is a plus.
Benefits
- Job Stability : We offer a stable work environment with long-term development opportunities.
- Performance Bonuses and Rewards : We recognize and reward achievements through bonuses or incentives.
- Annual Salary Increases : Salaries may be reviewed annually based on performance evaluations.
- Flexible Schedule : We offer a flexible work schedule to ensure a healthy work-life balance.
- Medical Services Subscription : Your health matters, so we provide a medical subscription.
- Referral Bonuses : We encourage colleagues to refer new candidates and receive a bonus.
- Bonuses : Easter : 1000 RON net Christmas : 1200 RON net Vacation : 2000 RON net Meal Vouchers : Valued at 40 RON each.
- Internal Library : We provide a library to nourish both mind and body.
- Eco-Friendly Dining Area : Equipped with everything needed for a pleasant meal experience.
- Catering : Fresh daily meals at an affordable price.
- Sports Benefits : We offer 7Card, football, volleyball, foot tennis, and fishing competitions.
- Happy Events : If you or your child gets married or you become a parent, you receive additional paid leave.
- Unfortunate Events : In case of unfortunate events, we offer support and paid leave.
- Birthday : You receive a gift from the company and a paid day off of your choice.
- Additional Vacation Days : We reward seniority both in the workforce and within the company.
- Transport : We reimburse subscriptions or provide transport on certain routes.
- Professional Development : We offer numerous development opportunities.
- Teambuilding and Relaxation Events : We organize teambuilding and relaxation events.
- Relaxation Area : We have a relaxation area in the company courtyard.
- Diversity and Multicultural Mindset : We encourage you to join our team, no matter who you are or where you come from.
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