Role Description The Application Analyst implements, maintains, and supports custom and third-party software applications to improve University business processes. - INNOVATION AND SOLUTIONS: Implements and supports major custom and third-party applications for the University including planning, analysis, design, data modeling, implementation, testing, training, documentation, and maintenance. - RESEARCH, ANALYSIS, AND REPORTING: - Conducts needs analysis with constituents to identify opportunities for application improvements or new projects. - Reviews application support requests (in-person, email, support ticket, etc.) and other metrics to measure user satisfaction, assist in root cause analysis, and identify solutions and/or enhancements to improve the user experience. - Evaluates design/development trends, new/emerging technologies, and other application solutions for consideration within IT or the University. - PROJECT MANAGEMENT: - Takes ownership of assigned projects and plays a proactive role toward the goal of project completion from start to finish. - Estimates time and resources required for tasks and projects. - Reports status of current projects on a regular basis to supervisor, leadership, and/or stakeholders. - Uses project management software to track, monitor, and measure all projects. - COMMUNICATION AND RELATIONSHIPS: - Represents Pepperdine and IT in a professional manner when collaborating with internal and external stakeholders. - Develops and maintains strong partnerships with campus personnel and departments, as well as with external vendors and service providers, to assure current and future operational success. - ADMINISTRATION: - Reviews and submits regular, timely, and complete paperwork and processes, such as status reports, bi-weekly or monthly timesheets, assessments for mid-year and annual reviews, and other routine IT and University practices. - COLLABORATION: - Provides backup support and assistance to other team members. - Collaborates with co-workers and University colleagues on departmental, division-wide, and institutional projects. - Shares process information and makes informal recommendations on how to improve processes and overall job execution within the team/department. - PROFESSIONAL DEVELOPMENT: - Attends training sessions, vendor presentations, user group meetings, conferences, and seminars. - Engages regularly in individual professional development related activities to remain current with industry technology trends and work processes. - COMMITTEES AND BEYOND JOB DUTIES: - Volunteers to undertake tasks that stretch the employee's capabilities. - Serves on various committees within the Information Technology division. - Participates in external University committees. Perform other related duties as assigned. Uphold University mission through work performed. Qualifications - Bachelor's degree in information systems or computer science, specialized training, certification, or equivalent work experience. - One (1) or more years of systems administration/analysis experience; and knowledge of distributed systems architecture, middleware, or object-oriented analysis and design. - Demonstrates a working knowledge of basic hardware and software products. - Demonstrates problem solving/troubleshooting skills. - Advanced knowledge of working with computers and applications in a networked environment. Requirements - Project management experience or familiarity. - Experience working with vendors to procure, implement, and support applications. - Experience troubleshooting and resolving application-related issues. - Hands-on experience managing and maintaining applications in a production environment. - Experience with database systems (e.g., SQL), programming languages, and testing methodologies. Benefits - Expected Pay Range: $25.96 - $28.36 per hour. - Pepperdine offers a robust and highly competitive benefits package.

Amentum is seeking a Junior Analyst to support our Department of Homeland Security (DHS) contract. Responsibilities Serves as Junior Analyst, specific duties and functions include, but are not limited to, the following: - Perform preliminary verification of Case File data to ensure foundational information is accurate prior to the investigative phase. - Execute data extractions and download intelligence products from the NISOS Ascend platform for comparative analysis. - Conduct detailed gap analysis by comparing internal ICE-provided data against NISOS investigative results to identify discrepancies or corroborating evidence. - Enhance case files with critical context and evidentiary documentation, including residential verifications (photographs/utility bills), official vital records (death certificates/court filings), and employment history. - Perform self-directed quality control checks using standardized checklists to ensure all findings are substantiated by credible, relevant documentation. - Package and submit completed Case Files with comprehensive item results to Mid-Level Analysts for secondary review and processing. Requirements - Ability to obtain and maintain DHS Public Trust - High School Diploma 4-5 years of administrative related experience Compensation Details: $40,000-$65,000 The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws. Benefits Overview: Our health and welfare benefits are designed to support you and your priorities. Offerings include: - Health, dental, and vision insurance - Paid time off and holidays - Retirement benefits (including 401(k) matching) - Educational reimbursement - Parental leave - Employee stock purchase plan - Tax-saving options - Disability and life insurance - Pet insurance Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits. Original Posting: 04/09/2026 - Until FilledAmentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.

Role Description Únete a Siigo y ayuda a transformar la forma en que miles de empresas operan con tecnología. En Siigo estamos buscando nuestro próximo Analista de Reclutamiento Masivo para sumarse a nuestro equipo y llevar la innovación al siguiente nivel. Si te apasiona los retos, este es el lugar donde puedes marcar la diferencia. - Planificas y ejecutas campañas de reclutamiento para múltiples vacantes simultáneas de baja y mediana complejidad. - Investigación proactiva de fuentes de reclutamiento, alianzas, ferias y demás para asegurar un pool de talento y conocimiento actualizado del mercado. - Proporcionas insights del mercado al equipo. - Aseguras el diligenciamiento de las diferentes bases de datos de manera exacta, correcta y actualizada en tiempo real. - Buscas proactivamente feedback sobre tu gestión y desempeño de los candidatos para mejorar constantemente. - Apoyas en ferias de empleo, eventos virtuales y alianzas con instituciones educativas. - Desarrollas pipelines de talento en plataformas masivas. - Implementas estrategias creativas para la captación de talento. - Gestionas bases de datos de candidatos para reutilización en futuras contrataciones. - Garantizas cumplimiento de perfiles (skills básicos, disponibilidad, requisitos legales). - Mides satisfacción con encuestas post-proceso. - Identificas cuellos de botella y propones mejoras. Qualifications - Eres Técnico en Ingeniería, Administración, Psicología y/o áreas afines. - Cuentas con experiencia de mínimo de 2 años en procesos de reclutamiento masivo. - Tienes un nivel intermedio de ATS (Workday, Taleo, o similares) y herramientas de sourcing masivo. (Deseable) Benefits - Trabajo remoto. - Un equipo que apuesta por el aprendizaje y el crecimiento real. - Un ambiente donde la innovación y la colaboración son el día a día. - Beneficios que realmente hacen la diferencia.

Inspire health. Serve with compassion. Be the difference. Job Summary Answers incoming calls from patients who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. Member of the primary contact team for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone. Inform customers of the product terms and features and project a professional company image through voice and online interactions. Essential Functions - All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. - Receives customer input from phone, email, or web submission and create support tickets. Troubleshoots end user issues and determine if the issue can be resolved at Tier 1 or if it needs to be escalated to Tier 2 using established criteria and process. Resolves Tier 1 issues using troubleshooting resolution matrix. Gathers information from customers to ensure sufficient data is gained to start case resolutions. Directs inbound service interactions to appropriate technical and sales resources. Conducts database lookup of consumer/patient records within electronic medical record software. Enters updated information within electronic medical records as required. Re-directs or engages other departments or specialty groups to resolve consumer/patient requests. Maintains compliance with attendance and schedule adherence requirements. Maintain interaction quality standards. Maintain performance standards. Proactively identify and share customer insights in order to recommend process improvements. Remain current with product/applications/process changes - Follows-up and follows-through on open tickets, requests, promises, and questions that have not been answered to provide callers with a resolution. Logs interaction outcome in contact management system. - Performs other duties as assigned. Supervisory/Management Responsibilities - This is a non-management job that will report to a supervisor, manager, director, or executive. Minimum Requirements - Education - High School Diploma or equivalent, OR post high school diploma - Experience - Two (2) years customer service experience. Experience supporting customers via phone, email, and chat preferred. In Lieu Of - NA Required Certifications, Registrations, Licenses - NA Knowledge, Skills and Abilities - Ability to create exceptional customer experiences both by helping and retaining customers. - Tech savvy with a knowledge of Android, iOS, and Windows devices - Metrics-driven and proven ability to handle a high volume of customer interactions. - Conflict resolution skills - Proficient computer skills (word processing, data entry) Work Shift Day (United States of America) Location Greenville Memorial Med Campus Facility 7001 Corporate Department 70019804 Contact Center - Customer Way Finding Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.