Role Overview We are currently adding new team members and welcoming applications for a Booking Services Advisor position. In this role, you'll assist clients as they move through the reservation process by helping organize trip components, confirming planning details, and providing guidance that keeps their arrangements moving forward smoothly. This opportunity is ideal for individuals who enjoy assisting others, staying organized, and working with online coordination tools in a flexible remote environment. Step-by-step onboarding and ongoing support are available to help you build confidence in the role. What You'll Be Responsible For - Assist clients with detailed itinerary plans - Support the coordination of reservations for accommodations, transportation, and activities - Provide updates related to booking progress and confirmation timelines - Review available package and destination options through approved supplier systems - Respond to client questions using phone, email, and digital messaging platforms - Maintain organized records related to booking activity and client requests - Stay familiar with current travel opportunities, supplier announcements, and destination features What This Opportunity Provides - Fully remote work structure - Flexible scheduling designed around independent workflow - Guided onboarding with access to continued learning resources - Use of established reservation platforms and supplier partnerships - Eligibility for travel-related incentives and recognition programs - Opportunities to expand into advanced planning or advisory responsibilities Qualifications - Strong communication and customer-support skills - Reliable organizational habits and attention to detail - Comfortable working independently in a remote setting - Familiarity with basic computer tools and online communication platforms - Must be at least 18 years of age - Applicants must be authorized to work within the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions

Role Description We are seeking an experienced Workday Developer with expertise in Workday HCM, Finance, Payroll, Integrations, Reporting, and Prism Analytics. The ideal candidate will have a strong background in designing, developing, and maintaining Workday solutions, including integrations, custom reports, and system configurations. - Develop, maintain, and optimize Workday integrations using Workday Studio, EIB, Core Connectors, CCB (Cloud Connectors), PICOF, and PECI. - Build and enhance Workday Prism Analytics and Reporting (Advanced, Matrix, Composite, and BIRT Reports). - Support and troubleshoot Workday HCM, Finance, Payroll, and Recruiting modules. - Develop and manage Business Processes, Calculated Fields, and Security Configurations. - Work with XSLT 3.0, XML, SOAP/REST APIs, and Web Services for data exchange and system integrations. - Manage Workday upgrades (WD29, WD30, etc.), release management, and feature adoption. - Lead and coordinate Workday implementation, enhancements, and production support. - Ensure seamless data migration and validation from PeopleSoft to Workday. - Oversee integration frameworks, mobile app deployment, and authentication mechanisms. - Utilize Agile methodologies, JIRA administration, and sprint planning for project execution. Qualifications - 5+ years of Workday development experience, including Workday HCM, Finance, and Payroll. - Strong proficiency in Workday Studio, EIB, Core Connectors, PICOF, PECI, and Prism Analytics. - Experience with Business Process Framework (BPF), Security Policies, and Role-Based Access Control. - Expertise in Workday Report Writer, Calculated Fields, BIRT, and Prism Analytics. - Hands-on experience with PeopleSoft-to-Workday data conversions. - Knowledge of Taleo-to-Workday integrations. - Strong problem-solving skills and ability to troubleshoot Workday integration and system issues. - Workday certification (preferred but not required).

• Providing assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. • Handling and managing high-risk calls with professionalism and in accordance with established protocols. • Maintain the highest degree of sensitivity, compassion, and respect for service members and their families. • Conduct comprehensive professional assessments of users’ needs for core NMC/EAP and work/life services. • Meet requirements for and act as a mentor to new and less experienced triage consultants. • Ensure all calls are handled according to contractual service standards. • Act as a clinical Point of Contact (POC) for the supervisors when indicated by business needs. • Educate participants on specialty program offerings, promote services, and demonstrate knowledge of military culture. • Assess the needs of the caller to ensure first-call resolution of all presented needs. • Demonstrate outstanding customer service. De-escalate callers, navigate resources, resolve complex concerns, and assess and take action in crisis situations. • Identify high-risk cases and respond as indicated under the direction of the supervisor and in accordance with established protocols. • Perform call follow-up and reporting as assigned. • Document all cases in the Case Management System (CMS).

• Complete project lifecycle experience in a data conversion role. • Experience with packaged HRMS/Financial systems is preferred. • Require a self-motivated, customer-focused professional with strong follow-through who consistently keeps commitments to customers and fellow employees.